I enjoyed meeting your crew of three pleasant young men. I believe Armand introduced the crew. We moved to this property two years ago and the trees had not been pruned for many years before that. They badly needed attention, and I needed advice on their care. Oliver and the other crew members provided valuable information about the trees, and how to take care of them, e.g. fertilizing, pruning intervals. I also enjoyed meeting Michael Parsons, who gave us the estimate of costs. We had a good discussion about what needed to be done and why. We also discussed the option of planting a tree in the spring near the spot where the old Sand Cherry was taken down. We will definitely call Bartlett when we need this type of work done in future.
C. Malsbury, Kelowna, BC
What could Bartlett have done to make the experience better? Nothing at all. Excellent service. The service from the minute I phoned Bartlett to set up an appointment to have their arborist come over and assess the work we would like to have done was excellent. Mike got back to us with the quote immediately and we set up a date. The crew arrived and they were friendly, knowledgeable, and efficient. They did a great job. I would never hesitate to recommend your services to any of my friends. Thank you so much. Great company and very fair prices for their exceptional work.
S. Goldsmith, Kelowna, BC
Bartlett removed a huge Redwood from our property and ground the stump. They also pruned and shaped a large Pin Oak. The three team members who completed the work on site did a great job, were very friendly, and even managed to not damage any of the surrounding trees and plants. Michael, our arborist, not only gave great advice regarding the Redwood, he provided options for replacement trees that he thought would fit well on our property. He also patiently answered the many, many questions I asked with respect to replanting the area, including how to prep the soil for next spring. Could not be happier with Michael and the rest of the Bartlett team and have already recommended them to others on our block.
C. Nikel, Kelowna, BC
Mr. Parsons has been great in communication. Very friendly, and professional, yet very effective in making recommendations that fits the needs. I have not had the chance to meet with the arborist team, but their work was very clean, timely, and professional.
H. Raziee, Kelowna, BC
Met with Michael and Alex. Very friendly and professional. They examined our trees, and provided very specific advice. They pointed out the work that needs to be done and what can be deferred. They helped us prioritize the most critical tasks without pressuring us.
M. Reed, Lake Country, BC
Everyone I dealt with was courteous. Michael was a good communicator. He emailed me when the original appointment was canceled due to weather and stayed in contact throughout the job. The men that did the job were very polite and efficient.
Bartlett was recommended by the previous homeowner so they were already familiar with the job upon arrival. We will continue to use their services in the future.
R. Symes, West Kelowna, BC
Alex and his crew did a great job. Mike provided excellent organizational support. They came when they said they would come and faster than we thought they could make it. Very satisfied.
A. Taylor, Kelowna, BC
I retained Bartlett Tree Experts to remove trees from my residential property. From the time of obtaining the quote to completion of the job, all interactions were friendly, timely, professional, and the process was flawless. The team was very respectful of leaving my yard tidy once the trees were down. I felt great value for the work done and the customer service was Five Star. I would highly recommend Bartlett. Thank you Mike Parsons and team.
B. Serena, Kelowna, BC
Very happy with their efficient and safe work standards. Mike reviewed our pruning request and our issue with one of our trees and made a recommendation as to the best way to approach the issue. Very satisfied will have them back next year.
G. Maddock, West Kelowna, BC
Bartlett found the cause of our Maples poor health, they suggested remedies and then did the needed work. We had previously contacted several experts at garden centers and applied various potions as they recommended. None worked. Should have contacted Bartlett in the first place.
E. Ollenberger, Kelowna, BC
The two young men were here by 8AM this morning and were working immediately.
I am amazed at how quickly and quietly they got into my Maple tree. In two hours they completed their job and did a fabulous job of cleaning up the yard. The tree looks great and has opened up more light into my yard.
Please be aware of how pleasant, gentlemanly, and friendly, these two were when talking and explaining their work to me. I am very impressed and want you to know they are an asset to your company. Mike I have enjoyed dealing with you and will highly recommend your company if and when the opportunity arises.
R. Larson, Kelowna, BC
Michael was very knowledgeable, accommodating, and personable. His quote arrived earlier than he said it would. Contact information for Bartlett Tree service has been entered in my contacts and I will not hesitate to call when I need additional services.
R. Ryman, Kelowna, BC
The person, Michael Parsons gave us an estimate. The appointment was booked and Dillon and Matt came to our home, exactly as estimated and booked and did a super job according to the instructions given by Michael and ourselves. They were efficient, courteous, and we could not ask for better service. We are totally pleased with their work and will definitely call your company in the future for further work when required. Thank you.
L . Harris, Kelowna, BC
Both the sales staff and the crew member who came were very friendly, courteous, and a real pleasure to have at our home.
I. Khan, Kelowna, BC
