I missed the associate fertilizing the Cherry trees, but was able to catch up with Mike DeSanto who was having a tree consultation with my next door neighbor. Mike is a pleasure to talk to and do business with. Thanks, Mike, for your good advice as always.
Ken P., West Hartford, CT
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High marks to both Mike and Callum. They have both been on this account for some time and we are truly thankful for consistent, knowledgeable, and dependable customer service.
Birch Hill Farm, Richmond, MA
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It is such a relief to have Mike DeSanto consult with us. We feel we can count on him to share his extensive knowledge with us when we have questions about trees and plantings. He puts forward solutions as options, and does not pressure us to make a decision. He responds quickly when we call, yet he is worth waiting for. All the services that we have received from Bartlett have been done quickly, correctly, and with absolutely no bother on our part. Sometimes we do not even know when they have been here.
Emily E., Hartford, CT
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Michael was friendly, knowledgeable, and a good listener, but most important of all was not pushy or aggressive. The crew members were polite and made sure we knew and agreed as to what was being done. They were very safe and efficient and were in and out within a couple of hours. It was a very pleasant experience, and we will definitely call on them again should the need arise.
Lenita C., Avon, CT
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Very impressed with the courtesy displayed by your crew. They were very helpful in dealing with a problematic neighbor. Mike came back to the house to help diffuse the neighbor’s concern.
Donna N., Canton, CT
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Both Mike and Isabelle were very professional, prompt, and friendly. I trust their assessment of the situation, they were both very knowledgeable.
Chris W., Suffield, CT
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The Bartlett crew did a great job pruning our three Crabapple trees. They look so much better and I am sure they will blossom out more in the spring. We are very happy with Bartlett and all the work they did for us in the last two years.
Holly B., West Suffield, CT
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Mike Desantos is an important asset to your company. He is knowledgeable, concerned about me and my property, and also a professional. I never felt he was pushing the dollar. I told him of my poor experiences with other companies in Stockbridge and that I wanted to establish a long-term relationship based on trust and reliability. Again, you have an excellent representative of your company.
Steve G., Stockbridge, MA
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I wish to inform you that the two gentlemen you sent here to work on my trees and bushes were truly experts in operating large equipment in a small area. I never believed that someone could climb so high and manage to trim upper branches without so much as a slip. The safety precautions they took and the care for property that they maintained were excellent on all accounts. When they left, the sky looked brighter. It never felt so I could to look up and not see broken branches everywhere. The bushes they took out of my front of the fence came out quickly so that I could begin
reworking the yard the following day. My hat goes off to your crew. They picked up all the branches. Raked the lawn. Even though we couldn't move my husband's car, there was absolutely no property damage anywhere. My husband came home and looked out the window and said "Why does it seem so much brighter?" and then he noticed that the broken limb wasn't there. I finally confessed and said that I hired you. He felt that I did such a fantastic job when I hired you that he asked me to research a "roofer" for our shed.
Cindy S., Agawam, MA
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