What Our Customers Are Saying About Mary Smith
Thank you Mary for all your help with helping me with setting up and holding off on treating my Rhodedendron at the cottage. Your patience, understanding, and quick help was very much appreciated.
Karen E., Garrison, NY
Mary has been very helpful every time I call for assistance. She gets back to me whether I email or call for any reason in a matter of minutes. Always polite, cheerful, helpful and witty.
R. McCauley, Wassaic, NY
After not being able to pay the full amount of the bill I received awhile ago. Mary gave me time to pay it off little by little. She kept me up to date with what payments were received and what was still do. We still have work to get done at the property but we will not do it until the bill is completely paid off but I wanted to say thank you to Mary for being so nice, understanding, and patient with us. She has been so nice through it all.
A. D. Ammora, Mahopac, NY
After going back and forth trying to figure out scheduling for our services. Mary handled my stress and questions amazingly. She was informative, courteous, calm, reassuring, helpful, and understanding no matter how many times I called or emailed her. This is what customer service is all about.
K. Golden, Pound Riodge, NY
I find it so rare to find a company that prioritizes customer service. This company does, for example. Mary in the office always calls and emails setting times and advising if Rep is running even a couple minutes late to property. I respect companies that respect my time and do what they say they will. Do I recommend them to anyone having a tree related needs, yes 100%.
R. Crannell, Dover Plains, NY
I had an incident outside a store that Mary the office personnel for the Brewster office was walking towards, she noticed that I was on the ground and bleeding. She took the time to calm me down, help me out and focus on stopping the bleeding as well as touch base with the EMT's and my husband to let them know the issue. Mary also after that day proceeded to email me to ask how I was doing. I have to say that the out pour of concern and help from Mary was much appreciated. This is the reason why we work with Bartlett, because of the people who work for them that care about their customer's no matter what the issue's may be.
C. Sottile, Pawling, NY