What could Bartlett have done to make the experience better?Nothing. They did a fantastic job. The staff were excellent. From Jim who came and discussed the job, to the lady on the phone, and the young men carrying out the work. They were all very friendly, helpful and we could not have had any better service. If we need anymore work done we would definitely have Bartlett and would thoroughly recommend them.
Mrs. B., Leeds
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What could Bartlett have done to make the experience better?Nothing to suggest. Very polite and courteous throughout. Impressed with how conscientious the crew were, keen to ensure I was happy with the work Sharon is also very efficient and professional, email correspondence is dealt with promptly and efficiently.
Brian F., York
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Jim and the three men were consummate professionals from beginning to end. Everybody arrived on time, worked hard, and left the ground clear and clean. They were friendly, accommodating, and were able to pile up the wood in all the places I asked. They also put the main stem so it can become a wildlife area. I hope I was not too demanding. And not forgetting Sharon in the office, always helpful and happy to talk to me. Thank you. I look forward to working with you again.
Mrs. E., Selby
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The job was done to my satisfaction. The job site was left neat and clean.
My experience with your Administrative Staff was friendly, efficient, and helpful. I was treated courteously by your crew.
What could Bartlett have done to make the experience better?Nothing. The service from survey to completion was excellent. Exactly as we have come to expect from Bartlett. Thank you for an exemplary job done. Jim Philpott is a professional and always delivers. He is very knowledgeable and gives great advice. The crew on the day, were also very professional and knowledgeable. They took care to discuss their plan with us and consult us throughout the day.
We are very pleased with the service and the results. Highly recommended.
Roger S., Malton
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Hello Jim, just wanted to say a big thank you for helping me save my Birch tree last year. I made sure it was well watered and fed in the lead up to spring, and now it is full of tiny, healthy leaves and growing normally. I am so please we were able to save it, it has not looked this healthy for years.
Thank you so much for your expertise.
Veronica A., Huddersfield
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Having used the company on several occasions in the past I had no hesitation in arranging a further visit for three trees to be removed plus additional work to be under taken on various large trees. JIm Philpott was most helpful in discussing my requirements and provided additional advice prior to letting me have the quotation at the time of his visit. The two tree surgeons who carried out the job, Nick and Rob, were first class and the entire visit carried out most professionally.
Would not hesitate in recommending the company to friends as I have done previously. Great job.
David E., Wetherby
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Extremely helpful from start to finish. At the site visit Jim took time to explain and discuss all the options available, with a clear proposal appropriate for the site and conditions. The team were great on site working quickly and efficiently while explaining how the work was to be carried out, the area treated was left in great condition. Would recommend.
Amanda H., Ripon
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Sharon was very helpful in the office. She took time to explain my options for ways in which I could send a copy of the signed work acceptance form back to get the work underway. Even though my I.T. skills are lacking she showed great patience. Thank you. James was helpful and willing to assess the work I required doing and managed it in a Covid secure way. Tim was very efficient removing the Ivy and careful not to damage the tree or nearby fencing and the team did a great job of clearing up with minimal disturbance. Everyone I dealt with at Bartlett was knowledgeable, helpful, efficient, and courteous. The work was carried out professionally and exactly as discussed. I was very pleased with the results.
Christine B., Wakefield
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