Jason Rihn, Arborist Representative

We were very impressed with the arborist and on site crew. Awaiting arborists to call regarding aphids found in one tree. Would utilize the services again and recommend to others.
Paul L., North Huntingdon, PA

Jason is great. Takes time to explain things so I can understand. Looking forward to having you get our trees in good shape.
David B., Pittsburgh, PA

Very professional and did a great job.
Rita V., Irwin, PA

Always happy to talk with Jason about my trees and the care of them. He is knowledgeable and honest. Crew that came out for the recent work was great and I think they did really nice work trimming back branches and taking out the dead ones. Will continue to use Bartlett.
Judy L., Pittsburgh, PA

Prompt evaluation for scheduling and estimate. Jason took his time and thoroughly answered all my questions. I was appreciative that the crew member who did the lace bug treatment let me know that there were ground bees nesting near one of the trees.
Jacqueline H., Export, PA

We are just happy to have someone with your expertise help us manage our trees and their problems.
D. Korns, McKeesport, PA

All of my interactions with Bartlett staff were pleasant and professional. The Arborist was very helpful and very patient in answering my questions about the trees on my property and about the different services Bartlett offered regarding their care. I felt like the staff actually cared about the trees and it shows when they are willing to take time to talk about them with you, beyond a simple "well that branch is clearly dead so let's prune it" type of conversation. Talking about what an Oak is, what conditions it grows in, what common ailments it can suffer from, what the environment is like around where it's growing, all helped me not only appreciate my own property more, but gave me confidence in the job that Bartlett was hired to do. I specifically remember not being home for a soil treatment I requested, and I just reflexively called the number left on the door hangar that said that Bartlett was there. The employee who answered it was well off the clock and was actually grocery shopping, but he answered and was very friendly and helpful. I would never expect that from anyone and would actively ignore my phone if the positions were reversed and I really appreciated how he gave me a couple minutes of his time when he did not have to. We will see how the tree comes in this spring, but I am hopeful. The work looks like it was done well and thoroughly enough, but I am not a tree expert. All the tasks were done pretty much according to the schedule we established at the start of the process, which I also appreciated. The cost was spot on to the estimate. If I needed further work done on my property, I would definitely give Bartlett a call.
Conor W., North Huntington, PA

All have been helpful, friendly, and efficient. Jason, in particular, is most knowledgeable and very friendly when explaining what treatments should be utilized and the best time to treat. I am currently looking forward to having some Winter pruning done.
David G., Trafford, PA

Crew members were knowledgeable and courteous during their time working at our property. We received excellent service as has been provided every time Bartlett has done work on our many trees.
Ruth Anne B., Pittsburgh, PA

My experience with Bartlett Tree Service was positive from start to finish. I would definitely call on them for future work. I really appreciate how Jason listened to my concerns, carefully answered my questions, and explained the reasons for his recommendations.
Dan W., Pittsburgh, PA

Everybody was pleasant and professional.
Habib A., Irwin, PA

Arborist Jason Rihn is always very accommodating and knowledgeable. As always, the work crew was courteous, patient, and professional, worked carefully, and cleaned up after themselves.
Gene R., North Huntingdon, PA

I have enjoyed the opportunity of working with Jason Rhin for several years. Jason has proven to conscientious knowledgeable and always reliable. Tyler team leader of the work crew is also a pleasure to work with and I feel confident that all work will be done safely at the highest level,of competence and professional standards. Bartlett is lucky to have two people of such high caliber on their staff. I look forward to working with Bartlett in the future.
Phil and Carol F., Oakmont, PA

Jason has always been great in consultation and planning for my particular issues and needs. Again this time, the crew was courteous, efficient, and professional. I have been very pleased with their work.
William R., Monroeville, PA

Bartlett staff are always very cordial, professional, and the services provided have always been excellent.
Gene R., North Huntingdon, PA

Exceptional work was performed on several pruning jobs at my house by Tyler, Sam, and Harry. They were exceedingly polite, used very safe practices, cones, barriers and their work ethic was outstanding. They arrived at eight am and left my house at two to go one to one more pruning job in my neighborhood without a lunch break or any break that I noticed. Their skill and thoroughness in pruning was exceptional. I could not be happier with Bartlett Tree experts Irwin division in general and this team in particular. Thank you .
Nancy D., Pittsburgh, PA

Jason Rhin is fantastic. We have fourteen large trees at the rear of our house. Jason examined each one carefully and told us what, if anything, each one needed. We appreciated that. We recently had Bartlett staff trim a giant Oak tree in our yard. The crew was incredibly professional. They did a beautiful job with the tree and cleaned up the yard afterwards. They even cut up a couple of branches for some firewood for us. We have had two prior companies trim our trees, but neither could compare in quality to the work done by Bartlett. We will never use any other company in the future. We have referred Bartlett to two of our neighbors and both were very happy with the outcome.
Jeanette T., Pittsburgh, PA

Jason Rihn provided his usual excellent, professional service in determining what work needed to be done on four of our seventy-year old beautiful Pin Oak trees. The crew members on February 2, 2021 were also professional in performing their work in removing several large dead limbs from our trees. They removed all debris from our property and nearby streets. The crew also practiced COVID-19 protocols with use of face masks and social distancing, particularly with my wife and me that we much appreciated. Good job by all, and we have already provided four referrals to Jason that he has acted upon.
Ken B., Pittsburgh, PA

I appreciate that the working crews always discuss the job with me before they start and always strive to maintain the safety and security of my property and that of my neighbors.
E. May, Irwin, PA

Jason has always responded to my phone calls. Has really helped me with my yard. Staff are very friendly. When the staff are at my house everything is done that is on my list and cleanup is perfect.
Linda S., Monroeville, PA

Every member of the team was polite, professional, and incredibly helpful.
Carol M., Pittsburgh, PA

Jason Rihn was very professional, punctual, and his assessment of my cherished Japanese Maple was thorough and reassuring. He provided me with valuable information about the nature of the tree’s condition and his plan for treatment of the soil surrounding the tree was straight forward.
Kelly K., Pittsburgh, PA

Jason Rihn was very professional, punctual, and his assessment of my cherished Japanese Maple was thorough and reassuring. He provided me with valuable information about the nature of the tree’s condition and his plan for treatment of the soil surrounding the tree was straight forward.
K. Kelly, Pittsburgh, PA

Jason's expertise was extremely helpful in helping us to decide upon the full scope of work needed for our yard. His thorough work proposal was appreciated and the schedule of work was exactly what was promised. The work crew was professional and worked well with our questions and concerns. Overall, I would highly recommend Bartlett to my friends, family, and neighbors.
M. Scolieri, Pittsburgh, PA

The staff I have dealt with so far have been very professional and knowledgeable. They take time to answer my questions. I am very pleased with the services I have had done so far.
E. Martchek, North Versailles, PA

Customer service is second to none.
A. Rowe, Irwin, PA

Jason's expertise was extremely helpful in helping us to decide upon the full scope of work needed for our yard. His thorough work proposal was appreciated and the schedule of work was exactly what was promised. The work crew was professional and worked well with our concerns. Overall, I would highly recommend Bartlett to my friends, family, and neighbors. Thank you.
Margaret S., Pittsburgh, PA

Jason, you were so helpful and encouraging about my concerns. I tremendously appreciate you and the men you sent to do the work, Tyler and I think Sam was the other man's name. They were both meticulous in their work. So impressive and my hedges and evergreens all look so happy. Most appreciated is all of your professionalism and knowledge. I would recommend you to anyone. Great job.
Beverly F., McKeesport, PA

I always know that the crew are very informed and dedicated. Have been a customer for many years and Bartlett does a wonderful job.
Kathy F., Elizabeth, PA

Extremely pleased with the whole team. Everyone was so polite and courteous. The results of their work is fantastic and more beautiful than I could imagine. Everyone who comes over can not believe how beautiful my Rhododendron looks. Thanks again!
Helen C., North Huntingdon, PA

Jason Rihn was awesome and very knowledgeable. The crew members were courteous and came to my home during the Covid 19 lockdown. They kept their distance but made themselves available via cell phone.
Leslie K., Irwin, PA

I have been very pleased that all three of the Bartlett personnel with whom I have interacted have walked the property with me and have provided tips for additional care that I can do on my own apart from their services. Their knowledge coupled with my desire for beautiful landscaping will no doubt lead to great results. I could not be more pleased.
Mark M., North Versailles, PA

Everyone was very courteous and knowledgeable. My Japanese Maple looks wonderful.
Lynn W., Murrysville, PA

Professional and thorough. Exactly what I was hoping for.
Joe S., Irwin, PA

Jason Rihn gave me and my son advice that included education about what our Japanese Maple trees needed. Starting to understand the style of growth of any given tree really helps. Everything about your business works well, the arborist, the pruning men, and the office staff. They showed up when they said, were professional, and cleaned up. There were no glitches and that is very refreshing.
Patricia K., Pittsburgh, PA

Listened to what I wanted and provided guidance and education regarding the health of our trees and shrubs. Great crew, courteous, helpful, and willing to listen to questions. I am thrilled with the quality of the work.
Judy J., Pittsburgh, PA

Checked frequently with me with questions and what exactly I wanted done. All the crew including Jason are super nice. I use them every year for my home and public gardens.
Nancy D., Pittsburgh, PA

Everyone was friendly and professional. I spoke with Lee in the office numerous times and she was always pleasant and accommodating. Jason Rihn was obviously knowledgeable and was thorough in his inspection. He was patient in explaining his recommendations for my trees. Cecil and his crew who did the job were exceptional in their abilities. They did an outstanding job with complete clean-up of all debris. A job well done. I am very pleased with every aspect of having dealt with your company.
Judy B., Murrysville, PA

Great service. I am always kept informed.
Michael P., Apollo, PA

It was so nice to have knowledgeable workers on the job. They knew what to do and stayed on task the entire time.
Karyn B, Oakmont, PA

Very responsive to my questions.
John B., North Huntingdon, PA

Very knowledgeable and professional. Scheduling and work was completed in a timely manner.
Eileen H., Pittsburgh, PA

Jason Rihn is very personable and explains the problem and how it will be addressed. I appreciate his expertise.
Joan W., North Huntingdon, PA

George Blair and his crew were extremely knowledgeable and acted in a very professional manner while performing business at my home. Jason is a very knowledgeable and professional representative for the company. I feel very comfortable with having the Bartlett Company on my premises.
Nick D., North Huntingdon, PA

After six years my little dwarf pear trees are blooming! So thank you very much. I may get pears this year.
Betty A., White Oak, PA

Top notch on all counts. Jason was very informative about how our tree should be pruned and kept healthy. He kept me well informed about when the work would be done when there were some adverse weather conditions. The crew was friendly and efficient. They cleaned up thoroughly.
Peter V., Pittsburgh, PA

The men who pruned my tree were very nice. They cleaned after the work was done, and our yard looked nicer when they left than when they came. This is the kind of quality service that prove your guys are a cut above the rest.
Robert L., Elizabeth, PA

The crew did a really nice job despite the weather. They took their time shaping my tree and were very careful. I was also happy to know that you thought my hemlocks were looking good.
Betty S., West Homestead, PA