The technicians who do the applications are really full of knowledge about my trees. It is a pleasure to talk with them and discuss more specifically the issues.
Deb C. , West Chester, PA
Very professional and courteous.
Carl B., West Chester, PA
The Arborist was great in describing what needed to be done. The team to do the work were professional and personable. They made certain I was satisfied with the work and voiced concern bringing the trucks over the lawn. I will use them for future work and recommend them to other people.
Julie H., West Chester, PA
Great job on tree take down. It was fascinating to watch your team work. They were very professional, efficient, and safety conscious. They respected our property and left it in pristine condition.
Jean O., West Chester, PA
With such a tiny property, we are pleased with the amount of attention Jason gives us. We had thought we woud be too small to matter, so appreciate that. He is always so friendly and pleasant to deal with as is Matt, the tech, who has been doing treatments this summer. Appreciate the calls before service, electronic payment option, through proposals.
Gina D., West Chester, PA
Everyone is great. Jason Pearn takes the time to listen and answer all my questions. Thank you for what you do for our environment.
Jan P., West Chester, PA
Everyone who has been to the house has been knowledgeable and a pleasure to speak with, Each visit is a learning experience. I trust the advice they give and recommend them highly.
Kay M., West Chester, PA
Everything was great from start to finish.
Joe L., Exton, PA
Jason is great.
Richard S., West Chester, PA
Representative is very courteous and responsive. Answers questions directly and provides useful information. I am very pleased to be dealing with him.
Mark R., West Chester, PA
Jason Pearn is highly communicative. He makes himself available, and is fully supportive. Continued great work.
Terry H., West Chester, PA
Jason has been great. Really listened to our needs and found helpful solutions. Did a super job of keeping us well informed. Feel we can call him anytime and he will give great advice and direction. Pleas thank him for us.Also, Jimmy and Matt did very nice job on site. Asked us exactly how they could make it best for us. Greatly appreciated their professionalism.
Mike B., West Chester, PA
All very efficient, friendly, and helpful. They answered all my questions.
Mary L., West Chester, PA
Jason Pearn is always courteous and professional in all dealings with us.
Terry H., West Chester, PA
It was a great experience. I wouldn’t change a thing. Everyone involved was courteous and professional. I appreciated the level of communication- when they were arriving, what they were doing and the follow up to see how the job went and if I was satisfied.
Mary D., West Chester, PA
We were completely satisfied with the proposed work on this job. Professional and well trained staff are a plus when dealing with Bartlett. Jason scheduled this work during the fall as we requested and followed up to ensure that we were satisfied with the results.
William S., West Chester, PA
Arborist was friendly, informative, and professional. I would not hesitate to have him back again.
Alexis Z., West Chester, PA
We are very satisfied. Jason is very accommodating. We had asked to reschedule this particular job from the Spring to Fall which he was able to do. He communicates when the crew is on their way and gave us plenty of notice. He follows up to see how the job went to check on our satisfaction. We always felt we were in good hands. Crew was friendly, professional, with clean up after they left. We are very satisfied with the job. The work we have had done with Bartlett has kept our trees healthy and looking great. We feel we have gotten expert advice with an experienced Arborist and that we are in good hands when the crews come.
Mary D., West Chester, PA
Jason is an excellent communicator.
Chuck F., West Chester, PA
Very professional and courteous. Would definitely recommend.
Deborah V., West Chester, PA
Jason was fantastic and extremely helpful. Many thanks.
Bruce R., West Chester, PA
Knowledgeable about the problem. Was able to recommend treatment which helped the shrubs and trees. Would recommend to my friends.
Carol B., West Chester, PA
Jason has been amazing with helping to figure out what is wrong with my tree.
Cynthia H., West Chester, PA
We can sure see a difference since we started using Bartlett. Out trees look so much healthier.
Carol S., West Chester, PA
We can sure see a difference since we started using Bartlett. Out trees look so much healthier.
Carol S., West Chester, PA
Jason did a superior job in arranging for the work to be done and was very accommodating in schedule changes. The crewmen were pleasant, personable, and helpful in answering many questions. The entire work area was left clean and neat.
The crews were without flaw and did a commendable job. The men dropped the trees exactly where they said they would.
Earl S., West Chester, PA
Having lived in the West Chester area for over forty years and at our current location for twenty seven years we have had a few different landscape professionals service our trees and bushes. Nothing against larger companies that are well known locally and even on a national basis but the service and results were no longer being seen so I contacted Bartlett Tree Experts last month. Not only did they respond quickly but Jason who is a longtime employee and now a project manager and an ISA Certified Arborist came out and spent almost an hour surveying our property providing very good advice and information. The other well known local company we have dealt with in the past, pointed out none of these issues and we were a year or two away from loosing our Blue Spruces. Jason pointed out specific insect infestation on our Cherry Laurels, Leaf Scorch on our older Pin Oak and a major Needle cast problem with our three mature Blue Spruces. He then followed up with a detailed three page proposal and a program that was not excessive but made a lot of sense. So for a large company, they are a family owned business which we like, have the professional expertise in all my landscaping needs so we gave them the go ahead to start work. I would highly recommend Jason and Bartlett and look forward to a long relationship with them.
Jim B., West Chester, PA
Jason, your administrative staff, and the crews, have been a pleasure with each interaction. Jason shares his knowledge so that I understand what is being done and why procedures are needed. Each time I call your office your administrative staff have been helpful and accommodating. Your work crews have been professional and willing to share the procedures they take to enhance my trees and shrubs.
Many thanks for what you do, and just as important, how you do it.
Timmy N., West Chester, PA
The complex pruning job was completed with grace and artistry.
Alice W., Pottstown, PA
The gentleman who provided the service was knowledgeable and courteous. He arrived at 6 PM after a terribly hot day and it was as if I was the first job. I am sorry I did not ask his name. He serviced the property last year as well. I appreciate you sending the same technician as he already knew which trees to treat.
Renee T., West Chester, PA
Our Bartlett Arborist Representative suggested a pruning and treatment to stunt the growth of a special Blue Spruce that we planted in honor of the death of our baby granddaughter. Saving this tree is very important to us. The service was done in a timely manner. We were happy with the pruning and found the technician who performed the service to be friendly and professional.
James P., Norristown, PA
Jason was wonderful in trying to save the trees. Afterwards when they had to be cut he went out of his way to make sure there was no damage to my other plants. The crew was fantastic in getting the job done. Overall a great experience.
Paula P., Coatesville, PA
The team that came out to fell my dead Ash Tree was awesome. Not only did the tree fall exactly where they wanted it to but they also took the time to stop and explain the procedure due to my inquiries I love to know everything I can about things. You and your team are excellent and if I was asked about tree services, I would definitely recommend they check into Bartlett.
Anthony G., Douglasville, PA
Robert and Jason were very helpful in decisions about the large Maple tree damaged by storm winds. The crew members were very nice and courteous, and did a great job with the removal and cleanup.
I was concerned about the remaining part of the tree falling on my house, so I really appreciated the fast response to my request to evaluate the removal of the remaining standing portion of the tree and that a crew was sent very quickly. The crew looked organized, efficient, and really kept things moving.
Margaret S., Oaks, PA
Jason Pearn is my salesperson and is always quick to return my calls and answer my questions. I also got a call from the technician before he came out to service the property which was much appreciated.
Larry B., Honey Brook, PA
Satisfied with the entire crew and Jason. All were courteous and I was impressed how well they cleaned up my property when they were finished with the job.
Joe L., Honey Brook, PA
