James Riddle, Local Manager & Arborist Representative

I could not be happier. Mr. Riddle was fantastic and just so knowledgeable and kind. The crew members who worked on my trees were terrific. My trees look beautiful. I am thrilled with the work.
Chris, S,, Martinez, CA

I highly recommend this business. James came out quickly and gave us expert advice about our fruit trees. One of our Pear trees was clearly diseased and he was able to quickly diagnose the problem. He explained things slowly and effectively and was super responsive to all questions. We have about twelve fruit trees in our backyard and he walked around and examined each one, giving advice and support. We can not wait to use his service again and will be scheduling yearly appointments for his team to help us with pest control. If you have trees that need help, do not wait, this is a great business.
Colleen S., Pleasant Hill, CA

I appreciate the way James takes time to not only explain the issues but point out where the problems are and what can be done to mitigate them. I always learn something, and it gives me confidence in your work.
Diane D., San Ramon, CA

I appreciate the way James takes time to not only explain the issues but point out where the problems are and what can be done to mitigate them. I always learn something, and it gives me confidence in your work.
Diane, D., San Ramon, CA

Excellent, professional, and responsive service. I am very satisfied with the recommendations for maintaining the health of my Redwood trees.
Jim, B., Walnut Creek, CA

Very knowledgeable, courteous, and helpful.
Julie, G., Danville, CA

James was very thorough with his analysis of my trees, and provided excellent recommendations. The crew members were great.
Debbie W., Alamo, CA

Arborist James has been outstanding in providing us with the info and understanding about our trees and steps to keeping them healthy. Thanks for your good customer service.
Gary G., Castro Valley, CA

Everything was superior service from the beginning to the end of the process. James did an excellent job evaluating the work that needed to be done and explaining every branch that needed to be cut back and exactly where that would happen and why. His clear and exacting explanation gave me a clear vision of what the trees would look like after completion of the work. The job was done perfectly and exactly as he had explained it. Done to perfection. The entire team of workers were fabulous. They were all extremely thoughtful, courteous, and professional. I can not rate them high enough. They did the work very carefully and protected anything that might be in the way. The cleanup was so perfect that not even an extra leaf was left on the ground. They even skimmed my pool to remove leaves that had fallen. I just can not remember when I have had such polite and thorough workers at my house.
Millicent M., Walnut Creek, CA

From the first consultation to the last service, Mr. Riddle has been courteous, friendly, and very knowledgeable. We will definitely reach out for future service needs. The crew members were methodical and careful not to damage other things in our backyard. They took extra time to ensure that there were no debris left. When they were done, they did not just drive away but rather spent a few more minutes explaining what they had accomplished. What great service. Thank you Mr. Riddle and his very professional and friendly crew for their help with our service needs. We will definitely be reaching out for future needs and refer our friends and family. Stay safe and healthy.
Kyolo, K., Dublin, CA

They were not the lowest bidder, but the work they did, and the care they exercised, was exemplary. I have never seen a crew work so closely and carefully together so the final product was so well coordinated. The crew was refreshed on what to cut and how to cut by the arborist who arrived before work began and painstakingly pointed out the key cuts to be made for each tree, and then the crew discussed his recommendations and made suggestions. My guess is that if I was comparing their work to another firm, they would have taken at least several hours more to complete the job because of all the planning, reviewing progress, and making adjustments to achieve the desired result. This company is good and I will surely use them again.
Barbara H., Danville, CA

Here are my unsolicited comments from a Yelp posting I placed after the job was completed. They were not the lowest bidder, but the work they did, and the care they exercised, was exemplary. I have never seen a crew work so closely and carefully together so the final product was so well coordinated. The crew was refreshed on what to cut and how to cut by the arborist who arrived before work began and painstakingly pointed out the key cuts to be made for each tree, and then the crew discussed his recommendations and made suggestions. My guess is that if I was comparing their work to another firm, they would have taken at least several hours more to complete the job because of all the planning, reviewing progress, and making adjustments to achieve the desired result. This company is good and I will surely use them again.
Barbara, H., Danville, CA

James is a trusted professional who checks our tress about twice a year. With him as our expert, we are assured of keeping our trees healthy and safe during wind storms.
Susan, J., San Ramon, CA

We have used Bartlett over the years and have never been disappointed. This is due in part to Jim's expert advise and follow through with his team to complete the project as promised. We certainly will not hesitate to call on Bartlett in the future.
Mark P., San Ramon, CA

James Riddle is always professional, courteous, and on time. His knowledge as an arborist is very helpful and informative.
Fred and Chris, Walnut Creek, CA

The Bartlett arborist, James Riddle, was exceptional, and he provided excellent technical support to the project. He was always eager to respond to our questions concerning the tree. The crew members were also excellent. They were very careful of surrounding structures during a removal that was considered difficult due to the tightness of the space. I will refer Bartlett to other individuals who ask me for a recommended tree company.
Melvin O., Walnut Creek, CA

The reason why I appreciate Bartlett are Knowledge of trees and plants and how they should be cut, Professionalism, on time, polite, proper equipment,and complete cleanup, Price is on par, or better than, other tree service companies. Appointment set up is easy and follow up communication is great. I highly recommend Bartlett. James Riddle is our Arborist Representative. James is highly knowledgeable and he takes the time needed to determine how the work can be done with the best outcome. I recommend Bartlett to anyone who is looking for trained professionals delivering a professional result.
Donna D., Dublin, CA

James, my Arborist, was extremely knowledgeable and friendly. He did a great job explaining the best options for me tree. The job turned out fantastic. Great job!
Brian, D., East Bay, CA

I very much appreciate the communication and perseverance during the pandemic caused interruptions. The tree removal process was interrupted a number of times due to restrictions by government agencies. James Riddle was very good at keeping us informed about changes to project timing.
Dave W., Walnut Creek, CA

Your representative, James Riddle was wonderful. He took time to explain his concerns to me, pointing out issues with each potential part of the pruning. He answered all my questions and concerns. Excellent service.
Elizabeth H., Walnut Creek, CA

James is an incredible face for your company. He is very thorough and remembers our trees from year to year. We enjoy working with him and trust his knowledge and advice completely. He is also a calm influence in light of the angst that runs through our lives these days. Our trees have been impacted by construction and drought and he advised us how to get them through the years of healing and did it in a way that settled our concerns and made us confident they would survive.
Susan J., East Bay, CA

James is an extremely knowledgeable Arborist, pleasant to work with, and explains things clearly. The crew is obviously experienced and competent. Their phone representative, Nicky, is efficient and great to work with.
Pat, D., Martinez, CA

James Riddle was very responsive and has a great understanding and knowledge of trees and how they complement each other. He is sensitive to clients needs if there happens to be budgetary limitations.
Mark C., East Bay, CA

All were very professional. James was excellent in walking our ground and identifying what needed to be done. He also guided our ideas of trimming, some of which would have been left untouched. The work crew was focused on the work and diligent cleaning up. We have used Bartlett before and neighbors have used Bartlett after seeing your work at our house on a previous trimming here.
Jon, B., Danville, CA

James Riddle is very responsive and has a great understanding and knowledge of trees and how they complement each other. He is sensitive to my needs if there happens to be budgetary limitation.
Mark D., Danville, CA

Thank you Barlett Tree and James Riddle. We have a large, corner lot with multiple mature trees and a professionally landscaped yard in both front and back. We take extreme pride in assuring our property always looks top notch. James met with us and knew about each tree, best time to trim them, and gave us a bid which we thought was reasonable. They put us on the calendar for three weeks out but came the next week as one tree had to be cut back to the Walnut Creek standards as a couple branches had grown to the sidewalk. Today they showed up as promised, four different men on site. Very organized, some did the trimming while others assisted in picking up the trimmings and removing them. Our home was left spotless, the trees were perfectly trimmed, thinned out, and shaped. I am a local realtor and will recommend them to all of my clients and anyone I know. Top notch company, very professional.
Mark L., Walnut Creek, CA

Everything went well with our tree service. Thanks for giving us a fair price with great service. I will keep you in mind for the future.
Pat D., Walnut Creek, CA

Bartlett was the last of the four companies we had out for an estimate and James Riddle was who came out from your company. We wanted an estimate for pruning our nine Queen Palms and having another removed. After meeting with the other companies my husband had made a comment to me about buying a laser pointer so that I could use it next time to point at which fronds I wanted removed and trimmed. If they had one to use, It would have taken less time out in the sun with them. Not only was James pleasant and informative, he knew how we wanted the fronds trimmed and which ones removed because the first thing he did was pull out his laser pointer. Most importantly, I wanted a lift used to trim the fronds instead of using spikes to climb the palms. The crew members Ryan and Alberto were very cordial and communicated with us to insure that the job was being done as we wished. I requested that James come out to oversee the job and he did at the beginning as he said he would. We are absolutely pleased with the job and highly recommend them.
Susan, H., Pleasanton, CA

Very knowledgeable and friendly crew. I really appreciate Bartlett's service approach which provides gratis evaluations and appraisals.
Vince, N., Danville, CA

James was extremely knowledgeable and took the time to educate me regarding the trees on my property. The tree removal members were on time and polite and left my property tidy. I hired Bartlett based on a neighbors recommendation and would definitely hire them again.
Jacqueline C., Walnut Creek, CA

The staff was very friendly and competent. I am very happy with my trees. They look great.
Jeanie, M., Pleasanton, CA

James was extremely knowledgeable and took the time to educate me regarding the trees on my property. The tree removal members were on time, polite, and left my property nice and tidy. I hired Bartlett based on a neighbors recommendation and would definitely hire them again.
Jacqueline, C., Walnut Creek, CA

Everyone was great. James was extremely helpful in advising us and making sure we felt comfortable with the information provided. He even identified an area that needed attention which we had missed. Great job as far as we can tell.
Doug T., Danville, CA

Bartlett always shows up on time and finishes the job well. We really appreciate the expert advise of James Riddle.
Carol, K., Walnut Creek, CA

I have already added your service and James' email to my contacts for any future needs. I will certainly refer friends and neighbors without reservation.
Ann B., Martinez, CA

Bartlett always shows up on time and finishes the job well. We really appreciate the expert advise of Arborist James Riddle.
Carol K., Walnut Creek, CA

Everyone was just great to work with. Was amazed at how clean our property was after the crew finished trimming several trees. They did a very professional job. Have been using your company for many years.
Ruth G., Danville, CA

I have worked with James on several jobs for the Town of Danville and he has always been courteous and responsive to my needs. This most recent job required traffic control along with interaction with the public. During my times on the job site, I observed James and the crew being attentive to the public's needs as well as looking out for all of our safety while the work was being performed.
Jed, J., Danville, CA

James Riddle was exceptionally knowledgeable and helpful in his proposal; and the tree they "cleaned up' looks great. It makes the whole South side of the house look more attractive. I've already passed your name off to my brother and sister-in-law.
Ray B., Pacheco, CA

The crew was wonderful, they did such a great job. I can not thank James enough.
Sylvia D., Walnut Creek, CA

James was prompt, professional, and easy to work with. He made the job stress free.
Anissa L., Alamo, CA

Fabulous experience from beginning to end. James Riddle was awesome, totally knows his stuff, made great recommendations which really worked. The crew was also great and did a super job. Site was left amazingly clean and tidy. Will highly recommend you all.
Chris C., Oakland, CA

James Riddle is very knowledgable about trees. His guidance was invaluable to someone on a budget but also committed to the trees health. He was able to help prioritize my needs and develop a list of next steps. He is very personable and was proactive in resolving potential property line issues to my satisfaction.
Bonny G., Walnut Creek, CA

James and the crew were punctual and professional. We will definitely call on them again.
Mark P., San Ramon, CA

James Riddle, our Bartlett arborist has been amazing. We called him at 8:30am on a stormy Sunday to report our large old Modesto Ash had fallen. He was at our house within 30 minutes. They secured the tree, as it was leaning against another large tree, and were back at 7:45 am Monday morning to begin the removal. They finished by noon on Tuesday, and were an amazing crew! I will definitely recommend Bartlett to family and friends when they are in need. Thank you.
Carol K., Walnut Creek, CA

James was knowledgeable, friendly, and prompt. Would absolutely recommend him and his crew!
Linda W., Walnut Creek, CA

The Bartett staff were very professional and the crew was very knowledgeable and informative about their assigned job. The crew were friendly, approachable , and open to my questions and willingly answered them when asked. They were very professional and highly competent with their work. We were very pleased to see such professionalism and communication amongst the crew and our arborist representative. James Riddle, our representative made my decision to hire your company very easy . James was very receptive to my requests and his professional approach to what was needed for our property was comforting and not over whelming ( as a first time home owner and new to the whole concept of owning trees, it can be overwhelming and confusing). James was very communicative about what the job entailed and what I can do and also be aware of for the future. Bartlett was highly recommended to me by a friend and I have to say I will and already have passed on your companies name and also James name. I will need Bartlett Tree Experts help in the future and will not hesitate to hire your company again. Thanks for a great job!
Kim L., Walnut Creek, CA

Entire crew was helpful, respectful, and courteous. Using Bartlett for another property as well.
Helen S., Danville, CA