Frank was helpful, friendly, professional, and knowledgable. He got us the estimate quickly and got the work done before the expected time line. He paid attention to detail, correctly documenting what we wanted to have done and what we did not want. He communicated this to his crew. The crew finished the job with care, not disturbing the plantings under the trees and cleaning up after the job like they had never been there.
Karen E., Naperville, IL
Efficient, knowledgeable, and professíonal.
Dale B., Naperville, IL
Arborists have been great.
John and Mary K., Naperville, IL
Just keep up the good work. Always helpful. Willing to take time with you.
Paul D., Lisle, IL
A job well done.
Nick G., Naperville, IL
I love this company. There is a consistency of excellence demonstrated across all employees. I like and respect our new arborist, Frank Kapple. He has been a pleasure to deal with. I like our arborist, Frank. He genuinely cares about our lot, and also is a great resource to a homeowner. The representative that came out to spray our two fruit trees was polite, she introduced herself, and also asked me if I had any questions.
Janis J., Naperville, IL
Frank has taken his time to come out and give a detailed look at caring for my older trees which is much appreciated. The crew member who came out was great. Will continue to work with Bartlett tree service.
Paul D., Lisle, IL
Great knowledge and friendly staff.
Chris C., Naperville, IL
Fantastic job. Very knowledgable and helpful answering all of my questions on how to keep our trees healthy this winter and ready for spring. Thanks.
Merrick M., Naperville, IL
They were wonderful. Very professional and accommodating. Also, great communication which is something that is lacking in the industry. I really appreciated that. Also gave good advice. Very knowledgeable.
Mary R., Naperville, IL
Great crew, arrived early, completed the project efficiently and cleaned up. Frank did a great job in meeting with us and explaining our options and then making sure we could complete the work for our planned landscaping. Your office team was great with scheduling and follow up. Great experience.
James H., Naperville, IL
Honestly, my experience was great. The crew who completed the significant tree trimming and removal services at my home were incredibly professional and nice. I appreciate their work and am grateful. Watching them work in the trees was fascinating. The lead limb remover was part mountain climber, part cowboy, expertly roping the limbs, and part acrobat. He totally knew what he was doing.
Julie S., Bolingbrook, IL
I wish our experiences with other companies should be as good as Bartlett. You have set the bar.
Stan and Rose C., Naperville, IL
Appreciated Frank's expertise and advice. Darren came for treatment and he was very friendly and polite. Explained a problem with my tree and consulted with Frank.
Shirley T., Aurora, IL
Everyone was helpful and did a good job. Vey informative and helpful. Explained things clearly.
Mary B., Romeville, IL
Really appreciate the time Frank spent discussing my entire environment The tips he gave me really helped. Way more than I expected.
John S., Frankfort, IL
Frank Kappel has been excellent with his knowledge and answering emails about questions. Crew was very clean, efficient, and told us what they were doing. Great job by all.
Charles and Joan S., Aurora, IL
Excellent, knowledgeable service, and friendly. Will recommend if the opportunity arises.
Stephanie B., Lockport, IL
Frank was great. Crews have been wonderful.
Tony J., Lemont, IL
Very professional and courteous.
Bill H., New Lenox, IL
The entire team did an exceptional job. I will recommend them to anyone. I loved the work. Thank you.
Ahsan K., Bolingbrook, IL
Consistently good, polite, professional, and they always answer my questions.
Sonni and Tom, Aurora, IL
The Crew was great. They were polite and hardworking. They got a ton of work done and I will have them out again in the fall to finish the front yard. Frank arrived with them, went over the plan and checked in with me at the end of the day. I was pleased with their professionalism.
Rhonda S., Yorkville, IL
Frank is great and very helpful. The tech who did the needle cast was also very friendly and helpful. Compared to another company I had out last year but did not hire, I would not say their name but it begins with a D. You guys are a breath of fresh air.
Jill Z., Plainfield, IL
Frank is very helpful and informative. He is also quick to respond to questions and concerns.
Mary G., Bolingbrook, IL
We receive wonderful tree service. Bartlett is always ahead of the game to keep our trees healthy and happily blooming.
Jack M., Aurora, IL
Thank you for your excellent service. Everyone from beginning to end was professional, and worked hard to get the job done.
Mark and Gail, Warrenville, IL
Frank was very courteous and friendly. The crew was efficient and exceeded my expectations for the day.
Christine K., Lemont, IL
We received excellent service from Frank.
Tina D., Warrenville, IL
We have had nothing but positive experiences with Bartlett since we started with them from the friendly voices we hear when we call on the phone, to the very accommodating individuals who treat our trees. Finally, thank you to Frank, who goes to the ends of the Earth to adjust his schedule to help us out when we need his advice.
Sonni and Tom, Aurora, IL
The on-site staff member was very personable and knowledgeable. She explained the treatment process and answered all my questions. She was prompt and efficient and showed excellent customer service.
Lisa S., Aurora, IL
Frank Kapple is top notch. From personal experience I know the time and effort involved in a major tree pruning and a few of the trees overhanging the house were now 60 feet tall. It was a pleasure to watch how a professional crew handled the job. From climbing the trees skillfully, dropping the branches and a thorough clean up of the site.
Bill J., Palos Park, IL
Crew members were friendly and efficient. I was pleased with the crew's timeliness, neatness,and good work.
Jean O., Joliet, IL
The crew was very professional and listened to ensure the work was done per the request. They took good care of my yard as they carried away the large tree trunks. Frank kept me posted on the schedule that allowed me to plan accordingly. Highly recommend.
Karen S., Plainfield, IL
Technician was very helpful with questions about the Magnolia bush she was treating, and the prognosis for buds next spring seems good...so tree is on its way back.
Quotes and treatments are very well communicated thru email and I appreciate that.
Fred B., Warrenville, IL
Very responsive and they are the tree experts.
Joan R., Bolingbrook, IL
Frank not only spent time talking through treatment of our white Ash tree, but also how to better care for other bushes and trees on my property. It was very appreciated. The treatment service was performed by Owen, but we were away and did not interact with him. He appears to have done a good job, and the site was left clean and in good order.
Jacob M., Plainfield, IL
Frank and his crew are always so friendly, considerate, and knowledgeable. I enjoy working with them. Last year, every one of my trees looked terrible, I thought they were all dying. Frank came out, assured me they were not dying, just diseased or stressed. I had them treat my trees, cut down dead limbs, and generally just start a care routine. All of my trees are healthier this year, and the one tree that I thought might not be salvageable is looking better than it has in years. I recommend this company to anyone who wants to preserve their trees for years to come.
Marg S., Yorkville, IL
My arborist, Frank Kapple, was very knowledgeable.
Stephen N., Orland Park, IL
Our Bartlett representative was knowledgeable, thorough, and professional. After almost six weeks, our trees and shrubs look amazing. The Boxwoods have lush growth, the Crab Trees are fungus free, and even the Fringe tree, which was in a significant state of decline, is putting on the best show of blooms since we moved here three years ago.
Dana R., Yorkville, IL
Always courteous, prompt, and professional. Thank you for not pressuring us into purchasing services we do not need, nor want. We appreciate your honesty.
Sonni H., Aurora, IL
