What Our Customers Are Saying About Dan McCarthy
I want to commend Dan McCarthy, who gave us an estimate last Friday for some tree work. We have dealt with Dan several times, he is always courteous, professional, and extremely knowledgeable. But on Friday he exceeded our expectations. He arrived just as it began to rain heavily, and he walked through our back yard looking at the work we wanted to have done, getting soaked despite his umbrella, and remaining cheerful throughout.
Pat R., Columbus, OH
The crew always does a good job pruning and definitely clean up after themselves. Dan is very knowledgeable and is always very responsive to our needs.
John M., Columbus, OH
The crew of three men arrived on time and immediately set up street cones and "work ahead" signs on our street. The foreman and I made a preliminary walk around our property going over each item on the work order. Each crew member was outfitted with all necessary safety equipment: helmets, safety glasses, ear protection, etc. The company had contacted utilities in advance so that gas lines, etc. had already been marked. This crew worked diligently the entire day with only a short lunch break. The foreman was especially skillful in working high up in the mature trees so that it was not necessary to drive the big "cherry picker" truck onto our property. At the end of the day, all our pruned trees were free of dead, diseased, and broken branches. Each tree had an excellent appearance and our home was free of dangerous overhanging branches. We highly recommend Bartlett Tree Experts…their company name matches their performance! Mary Jane E., Upper Arlington, OH
I went with Bartlett tree service because of their highly rated reviews on Angie's list. I called Bartlett and wanted first to get an estimate and I wanted to be at home the day of the estimate. Dan did respond to my voice mail in a timely fashion and quickly worked out a schedule to make sure I would be home the day of the estimate. Dan's estimate was very detailed and itemized, which I appreciated from a tree service in knowing exactly what they were going to do and how much each item would cost. The estimate was not the cheapest, but with the large trees on my property, I decided to go with Bartlett because they had the manpower, large equipment, experience, and knowledge to do the job that I wanted. Their employees were very kind and considerate of my property and did a nice job in cleaning up afterwards. To my surprise, they also brought in their machine to grind up my stump the same day. Roger R., Columbus, OH
Dan McCarthy is the ultimate professional--always on time, knowledgeable, principled, courteous, and communicates clearly and timely. Heather can be trusted to handle questions and billing issues the right way, the first time; and she always represents Bartlett professionally. Jason, Todd, and Rich are courteous ("yes, ma'am"), friendly, and work steadily and safely, leaving the work site spotless. Mike, whom I met for the first time recently, was also very polite, considerate, and completed the work he did in a professional manner. This entire crew has worked on our property over the last 10-15 years and I would not trust anyone else to do the work they do. Linda A., New Albany, OH