It was an excellent experience - the only surprising thing was how completely seamless and beautifully everything went! Every interaction with Collin and the crew that did the work was 100% positive –outstanding really friendly, courteous, hard working, and the clean up was perfect. I would highly recommend this company to friends and family. And I will do just that! Thank you so much.
Virginia M., Haydenville, MA
Everyone was polite and helpful. Do not know how one could improve the experience. Colin is knowledgeable and a gentleman and someone I trust. I have met many of the other crew members and found them to be equally helpful and friendly. Some I consider friends. The office staff has also been exemplary. I applaud the company for the quality of each and every employee I have come in contact with.
Chester A., Hadley, MA
Everyone was responsive and knowledgeable.
I was impressed by the professionalism and thoroughness in completing our jobs, by the risks and the attendant safety measures, and by the quality of care in all interactions by everyone involved of people and trees.
Rosalyn D., Haydenville, MA
From the office call to meeting Collin my rep, and then members of the crew, everyone was friendly and professional. They knew what they were doing.
I am a landscape design and build company in the valley. So for me to hire and constantly recommend Bartlett Tree, I think that speaks for itself.
Craig S., West Hatfield, MA
Very professional, courteous, and pleasant to work with.
Very willing to listen and consider any concerns that we may have. Enjoy working with Collin and entire crew.
Stan Z., Hadley, MA
True professionals who know trees and value them.
Ed G., Shelburne Falls, MA
Everyone is pleasant to deal with, respectful, and professional. That is greatly appreciated.
John M., Hadley, MA
Very friendly and knowledgeable.
Keep up the good work.
Jeffrey W., Granby, MA
Everyone was great, professional, knowledgeable, and friendly. Thank you.
Anne B., Hatfield, MA
Everything went smoothly and as described.
Collin is very knowledgeable and helpful. Office staff was great as well.
Very glad to have made a connection with Bartlett. Looking forward to working with them in the future.
Walter P., Conway, MA
I am grateful to Collin for his advice and clear instructions to the crew, who did a wonderful job.
Ellen W., Conway, MA
We, and our trees, are very happy with Bartlett.
Most of my interactions have been with Colin, who is aces. All the crew members have been very respectful of us, our trees, and other plant life.
We have been very pleased with Bartlett's work and the ease of communication. Would be glad to be a reference.
Lisa W., Leeds, MA
Please continue being professional and listening to the clients thoughts.
Staff polite, courteous, and very professional.
Chris F., Belchertown, MA
Colin and the crew have done an outstanding job. Colin is very knowledgeable and provides insight and suggestions. They have and did do an outstanding job. Safety first, polite, and they took precautions to minimize the effect on our property.
James M., Haydenville, MA
The two young arborists were careful and thorough in their work. Excellent workers and very pleasant to interact with. Thanks.
Katherine F., Hadley, MA
Collin is always responsive, polite, and knowledgeable.
John T., Cheshire, MA
Everyone was helpful, courteous, and did a great job informing us of our options to preserve our trees for a while longer.
Brett F., Hatfield, MA
Colin Burt is courteous, knowledgeable, and a good listener. We have always enjoyed working with Colin and find him to be very professional.
Ann B., Whately, MA
Everyone was great, and what a relief in these short-tempered times. Your people showed up on time, worked hard, avoided other plantings, and finished as promised. You accommodated some extra on site requests, which we really appreciated. Debris was piled neatly in our woods.
Karen C., Belchertown, MA
Collin has answered my questions to my satisfaction. When I suggested the tree be taken down he measured the area and assessed the possible problems carefully. The crew worked diligently all day. After completing their work, they took the time to talk with me about the job and the viewing area that opened up due to the tree's removal.
Helen C., Sunderland, MA
Wonderful, caring crew. We are so appreciative.
Mary D., Whately, MA
Office staff was excellent. They provided information making the transaction easy and informative. Collin contacted me quickly to arrange a site visit. He was informative, professional, and made excellent recommendations. He coordinated, supervised, and was hands on the day of the job. Every member of the crew and crane operated did an outstanding job. They left the site in great condition. Everyone took the time to thank me and shake my hand. I look forward to working with them next year. Highly recommended.
James M., Haydenville, MA
Collin Burt sent a fantastic crew for our job. Kyle, Brian, and Joe, all friendly, efficient, and professional. We had been apprehensive about an overdue preemptive removal of two gigantic White Pines but Bartlett handled the job safely with a great crew, great equipment and great skills.
Don W., Plainfield, MA
The response by e-mail was timely and informative throughout. Thank you for responding to every question in a way that I could understand from the comfort of my home in NY, without having to be there in person.
Elsie R., Huntington, MA
Everyone from Bartlett has always done a great job. Friendly and efficient.
Leeanne R., Hatfield, MA
Always polite and knowledgeable about our trees and treatments. After tree crew is done it does not even look like they did work here. Very neat and timely.
I always recommend your tree service.
Nancy W., Belchertown, MA
I am very happy and satisfied with the service and professional manner of the staff. They were prompt and polite.
I will use Bartlett again when I need tree work done.
Karen W., Hatfield, MA
We feel confident in all the representatives we have met over the years, and all the work done on our property has been thorough and beautifully done. Collin has been really helpful, professional, and available to answer questions whenever we have them.
Anne W., Whately, MA
So professional, friendly, likeable, and knowledgeable. Wish we had been referred to you sooner.
Tina M., Leeds, MA
Collin Burt answered all of my questions and concerns and was very knowledgeable. The office staff was also very responsive to the urgency of my infestation.
This company came out immediately to assess my problem and scheduled a treatment very quickly. I felt extremely comfortable in the expertise this company conveyed to me about this project.
Marsha W., Great Barrington, MA
Great professionalism and excellent work.
Sean M., Hadley, MA
Colin and the crew that removed the Sugar Maple on Depot road were attentive to my questions and very professional.
Todd L., Haydenville, MA
Colin had three crews working in our neighborhood. Our neighbors agreed they were polite, professional, and knew exactly what they were doing. What stood out was their passion for their work. We will continue to use their services and recommend them to others. Well done Collin and your arborists.
Chris F., Belchertown, MA
We have been customers of this company for a long time, starting in 1980s. Although the reps and crew have changed over time, every single person has been skilled, professional, respectful, and pleasant. We have always trusted the advice of your arborists. The work has been well estimated, timely, and very careful, which is why we do not mind paying for your specialty care to remove large trees on our very small residential lot around our very big house. We have engaged your services twice now under the C.L. Frank/Bartlett merger, and have continued to be satisfied in every respect. It bodes well for continuing the excellent C.L.Frank reputation.
Ruth P., Conway, MA
Colin was great very professional and friendly. Crew did a great job under terrible conditions, wind, rain, and very challenging conditions.
Walter S., Tolland, MA
The job was done professionally and exactly what the contract stated. Collin Burt was knowledgeable, listened and responded to our questions. Your service came highly recommended by our neighbors and we will continue to recommend your services to others.
David M., Conway, MA
My Bartlett Arborist, Colin Burt provided me with timely information about when to expect crew arrival and the work was done quickly and neatly.
Melissa H., Hatfield, MA
The crew was very friendly and did a great job cleaning. They noticed an area of concern, let us know and suggested we discuss it with Collin. It is already scheduled. Thank you.
Debbie M., Belchertown, MA
