Brian McKenzie, Arborist Representative

They were great after the storm.
Mark D., Ada, MI

Recently, we had Bartlett Tree Service here to help with tree removal after the storm. Brian was very professional and helpful with what we needed done. When the crew showed up they did such a great job. My husband planned on finishing up what they might leave behind but that was not needed. They trimmed and removed everything, raked the yard and then used a blower to clear everything away. Seriously, with only the tree missing you would not even have known they were here. Their professionalism and conversations I had with the crew was unmatched. To say I was impressed would be an understatement. Do not hesitate to give them a try you will not be disappointed. Thank you for such great service.
Laurie C., Grand Rapids, MI

All Bartlett Representatives we have dealt with have been very courteous, professional, and friendly.
Earl H., Grand Rapids, MI

All of the people at Bartlett are very professional and helpful. They always do a great job, I would not use any other company for my tree care.
Janet M., Ada, MI

Awesome people. Know their stuff.
Rick G., Ada, MI

Very professional, friendly, and respectful. My River Birches are amazing. They are the most beautiful trees and when you see them you see a beautiful healthy tree and it is because of how Bartlett takes care of them. They are fifteen years old and I know they are going to last for many more years to come.
Les W., Ada, MI

Everyone is great. Our level of confidence in staff expertise and service attitude is very high.
Don B., Grand Rapids, MI

I am new to all this. I want to preserve and have my trees live and flourish. The people I have met at Bartlett tree service has been knowledgeable. Keep up the good work.
Dana W., Ada, MI

Knowledgeable staff and professional.
Ellen M., Lowell, MI

Very pleased. Very friendly and professional staff. From office personnel to tech support.
Janet D., Grand Rapids, MI

Very friendly and knowledgeable. Always satisfied with your work.
Mark D., Ada, MI

Our service person explains treatments well and answers any questions.
Fred K., Grand Rapids, MI

When I have a problem with any of my trees Bartlett always knows how to fix it. Knowing that gives me confidence to know they will do whatever it takes to save or heal my trees.
Lori W., Ada, MI

Brian McKensie did a great job. Thorough, friendly, and very considerate.
Bill M., Alto, MI

Very knowledgeable, diligent, courteous, and helpful.
Brian R., Ada, MI

He was very cordial and thorough in his explanation of the fertilizer application.
Elizabeth E., Ada, MI

Brian Mckenzie and his staff do a great job.
Bruce B., Ada, MI

Everyone did a very good job.
Bill M., Alto, MI

Great job, thank you. In today's world it has been a challenge to get great service and have a great customer experience, your team has it dialed in. Very much appreciated. Thank you.
Don T., Ada, MI

I am always impressed by Brian's knowledge. In addition, the crew that came to remove one of our Pine trees was also very professional, put safety first, and ensured that the site was taken care of properly. I highly recommend Bartlett.
Christopher S., Ada, MI

Crew was great. Brian is very knowledgeable and always responds promptly.
Dan T., Ada, MI

Our arborist, Brian, was knowledgeable and helpful informing us about our tree’s health as well as possible safety implications. We ultimately decided for removal and all the crew members who removed the tree were very professional and friendly. Thank you.
Ray K., Grand Rapids, MI

All were polite and obviously knew their jobs. Would highly recommend them if asked.
Ron U., Ada, MI

So far so good. Appreciate the care and knowledge applied to our issues. Waiting to see the results in the coming Spring and Summer. Excellent. Appreciate the friendly, professional attention, from everyone involved.
Tim L., Ada, MI

The fellow who just did our fertilization of the trees was very thorough, courteous, and efficient.
Grey L., Grand Rapids, MI

Enjoyed my interactions with everyone on your team. Men on site were very friendly and helpful.
Susan J., Grand Rapids, MI

Good Company to deal with.
Michael L., Ada, MI

Thanks so much to Brian and the crew that did the trimming. We are very satisfied.
Shelly K., Ada, MI

As usual, the job was done exactly as promised, the office staff people were friendly and efficient, and the person who did the work, Steve Carlson, worked quickly, did the job well, took time to answer my questions, and was really knowledgeable.
Del R., Ada, MI

Everyone has been outstanding to work with.
Alana B., Ada, MI

Everyone was great. I referred my daughter to you as she needs work on her newly purchased house. Thanks.
Sara W., Grand Rapids, MI

Great job. We are very impressed with all of you.
Dan L., Ada, MI

Bartlett has always done the job we expected of them.
Terry S., Ada, MI

Bartlett staff are always efficient and courteous.
Earl H., Grand Rapids, MI

Always friendly and knowledgeable. Great service.
Mark D., Ada, MI

Very responsive, and professional.
Lori D., Ada, MI

Everyone is always friendly and professional. Love your expertise. Thanks.
Connie M., Grand Rapids, MI

Everyone that I interfaced with was excellent. From the office staff, to my arborist, and finally the crew who performed the job. Everyone was helpful, answered all my questions, and concerns.
Lynn J., Ada, MI

Everything went well. Brian, Wanda, Lenore, Ashley, and the crew are all great. The staff is very courteous, and Brian, the Arborist, is extremely knowledgeable. I love working with Bartlett.
India M., Ada, MI

Always friendly, polite, and professional, explained process, completed work efficiently. Tree has never looked better.
Richard B., Grand Rapids, MI

Everyone is always polite and accommodating. Brian is willing to spend time to discuss garden issues and to give helpful advice.
Kate D., Grand Rapids, MI

Exemplary experience with the crew to remove the dead tree, on time, professional, and did a fantastic job, could not be more pleased. Thank you. Since Bartlett took over for Integrity Tree Service, it has been a pleasure working with Brian McKenzie, looking forward to many more years of working together.
BenV., Ada, MI

Very pleased. Very efficient.
Ken H., Grand Rapids, MI

Have worked with Brian MacKenzie and Brian Hiemstra for a couple of decades and have always found them to be professional, cordial, and helpful.
Earl H., Grand Rapids, MI

Great service.
John V., Alto, MI

Very professional. Great service.
Janet M., Ada, MI

Thank you for the wonderful job on trimming my neighbor's Oak tree for me. I am extremely satisfied. I appreciate that you met with the crew the day of the trimming. The crew was extremely professional and Allison in the office is always so friendly and helpful, as well. Bartlett Tree Experts service was phenomenal, from the arborist who quoted the job, to the office staff and the entire crew who did the work. They were informative, professional and did an amazing job. Extremely satisfied.
Sharon V., Grand Rapids, MI

Always professional.
Mark D., Ada, MI

The staff have been very professional, friendly, and knowledgeable. I would recommend them to everyone who cares about their landscaping and keeping things healthy.
Jerry W., Ada, MI

I have worked with Brian for many years and definitely contact him for advice and quotes when needed. Great man to work with. All of my experiences with your crews have been very positive. This crew was no exception.
Jim S., Ada, MI

Brian and the field staff have been fantastic. Great advice and they have helped our many trees and other plantings thrive.
Hans Y., Ada, MI

The tree servicing crew was polite and professional. They got the job done with minimal noise and kindly walked the property with me when the job was over to make sure things were to my satisfaction and point out anything they felt was worth noting. They even blew all of the leaves off my deck during their clean-up. Very satisfied with this team and service.
Malena H., Grand Rapids, MI

I demand the best, and got it from my tech. Knowledgeable, courteous of my property, and checked to make sure the job was done to my satisfaction before he loaded up to leave.
Marc W., Middleville, MI

The removal of our giant evergreen went very well. The workers were meticulously careful. The stump removal left very little residual material behind. Thanks.
Kate D., Grand Rapids, MI

We have seen a definite improvement on our Maple that you have been treating. We are extremely happy, as we love that tree dearly.
Albert K., Lowell, MI

We appreciate Brian taking time to make sure we understood what was needed, time frame, and cost. Thanks.
Jerry W., Ada, MI

I have had nothing but polite, helpfu,l and efficient help and service from every representative I have encountered. I feel confident in your services. I appreciate the professional demeanor of all your crew.
Shirley D., Grand Rapids, MI

I have had nothing but polite, helpful, efficient, and service from every representative I have encountered. I feel confident in your services. I appreciate the professional demeanor of all your crew.
Shirley D., Grand Rapids, MI

Very knowledgeable.
Diane L., Grand Rapids, MI

Brian McKenzie is extremely knowledgeable and well respected throughout our area. He is great to work with. The crew is always top notch.
Betsy T., Grand Rapids, MI

Brian was great, very responsive, and flexible with scheduling. Great to work with.
Jonathan H., Ada, MI

As we have come to expect from Bartlett, the crew was organized, focused, thorough, and knew what they were doing. They were very respectful, cleaned the site when they were finished, and did not leave until they were sure we were happy with their work. We simply never call anyone else for our tree work.
Del R., Ada, MI

Every Bartlett person who has given estimates, tree advice, or done tree service, feeding, trimming, removal, for us has been friendly, helpful, respectful, knowledgeable, and professional. The work teams we have had have been enjoyable to watch because the individual team member tasks are just so integrated and orchestrated. It is impressive. We have been Bartlett customers for years, and have been very happy with every job you have ever done for us. And we are still telling people about the Fourth of July rescue you did when we had a storm damaged tree threatening our house, and Bartlett put together a team to take care of it on the Fourth. That was impressive.
Del R., Ada, MI

The crew was very professional and courteous, which goes a long way. They did a wonderful job of trimming the tree and did a thorough job of cleaning up the sticks in our yard after. Thank you.
Christy W., Grand Rapids, MI

I was pleased with the service to take care of two trees and to advise on several other trees. I appreciated that I was speaking to someone who was very knowledgeable about his trade. I will recommend them when possible. Thank you.
Linda D., Grand Rapids, MI

Certainly would recommend Bartlett Tree Experts to any one I know.
Mary S., Grand Rapids, MI

The guys came on time, were courteous, efficient, and left the property neat. I dealt with this company before and certainly will again.
Dave W., Grand Rapids, MI

Brian has always been very helpful and good about returning calls and emails.
Dave G., Grand Rapids, MI

The crew arrived on schedule, did the job and left. I seldom had to interact with them, but when I did they were friendly, answered any questions that I might have had and were knoweledable.
Michael S., Ada, MI

a very professional impression for the entire crew. They were especially helpful with ideas to make things better during the job. Thanks for the good work.
Leon B., Alto, MI

Great Job.
Dave H., Lowell, MI

Brian was very courteous and friendly. He was extremely helpful, offering recommendations for several of our trees.
Mark R., Alto, MI

We were truly satisfied with our whole experience with Bartlett. Your crew members were exceptional. Your Arborist was very informative and friendly.
Susan D., Ada, MI

Very professional, knowledgeable, and friendly. Tree looks great. Should have had it thinned sooner.
Thomas A., Lowell, MI

Brian is a great guy. Very knowledgeable and very responsive to my questions and needs.
Michael S., Ada, MI

You always do a great job.The crew worked while I was away and I could not even find any sawdust. I trust Bartlett because I know you are arborists and will care for the trees, not just hack them apart. Brian is always so knowledgeable and responds whenever I need help. Thanks.
Linda C., Grand Rapids, MI

Great Staff.
Kay M., Grand Rapids, MI

Always great service at a fair price and they leave the area neat and clean. Everyone is polite, courteous, and helpful.
Ron U., Ada, MI

I appreciate the courteous, professional and dependable service we consistently receive from Brian McKenzie at Bartlett.
Ed D., Grand Rapids, MI

The crew was friendly, professional, well experienced, and knowledgeable.
T. J., Grand Rapids, MI

Brian has been easy to work with. He has been very courteous and helpful as have all of the Bartlett technicians.
Sam G., Alto, MI

Brian McKenzie has always been very helpful with our questions. The crew was prompt and courteous with any applications.
Patrick C., Grand Rapids, MI

I was concerned about the general health of my tree. Last summer during a wind event a large limb broke off and just missed my parked car. I wanted to save the tree if possible and Brian suggested trimming and taking some weight off the tree as a good option. After the work was completed the crew leader assured me that the tree was in good health. That gave me some peace of mind. Thanks Bartlett.
George R., Grand Rapids, MI

All of the Bartlett staff are very professional and do great work.
Janet M., Ada, MI

Brain and his crew are great.
James K., Alto, MI

So happy to have your arborist come to check our tree. After the tornado that came through our neighborhood and damaged so many trees, everyone with a chain saw came through and offered to trim and clear out our trees. They did not appear too knowledgable and were clearly looking for a quick buck. We did not trust them with our trees.
Dave H., Grand Rapids, MI

Crew did an exceptional job with the pruning and removal of my trees. Cannot thank you enough. You have gained a customer for years to come.
T. J., Grand Rapids, MI

I have always had great service from Bartlett Tree Experts. All of the staff are friendly and professional. I am a hard-to-please customer and I am always in awe of how quickly and expertly the Bartlett work crews complete their jobs. They have done multiple projects at my house over several years and there has never been any property damage and cleanup is impeccable. As the truck pulls away you literally can not tell that anyone has been here except that the necessary work has been completed as requested. Bartlett is my company for all of my tree care needs.
Lou B., Ada, MI

Brian Mackenzie was very prompt in response to our needs and also very considerate in helping us during our severe storm situation.
Bob E., Ada, MI

Great service from Brian, he always explains things to me.
Connie M., Grand Rapids, MI

Brian was very kind and knowledgeable. The crew came out the next day and got things done quickly and to perfection.
Eugene Z., Ada, MI

Everyone we dealt with was professional, knowledgeable, helpful, and thoroughly pleasant to deal with. We had storm damage that left part of a tree threating our house. The crew came out on a very hot holiday weekend and had offered to come out on the holiday itself, if necessary. They were so skilled, the different tasks all so smoothly coordinated that it was really enjoyable to just sit and watch them. I recommend Bartlett without reservation.
Betsy R., Ada, MI

The crew did a great job both days they were here.
Judy P., Lowell, MI

Brian knows his trees. I trust his opinions. Any time a crew is here they are very professional and do a great job.
Janet M., Ada, MI

All of my interactions with Bartlett Tree Experts have been very positive. Their arborist is knowledgeable and friendly. The work crews are hard working and courteous. Even the office staff is friendly and helpful over the phone. I have been more than satisfied with all their services. This is truly a very professional company.
Lou B., Ada, MI

Brian has always been very responsive to our requests especially this month during the ice storm. He came out immediately and accessed the damage and had a crew out here the next day. The crew did an exceptional job working in terrible conditions. I always recommend Bartlett.
Dave G., Grand Rapids, MI

All of the high priority areas were addressed in a very timely manner. It was a pleasure having AJ and the crew here, they really got to the point and did it well. We will let you know our future needs once we finish assessing what is still damaged out there. Thanks again for sending a talented crew our way on such short notice. It was appreciated by all.
Frederik Meijer Gardens and Sculpture Park, Grand Rapids, MI

Brian has always been very responsive to our requests, especially this month during the ice storm. He came out immediately and accessed the damage and had a crew out here the next day. The crew did an exceptional job working in terrible conditions. I always recommend Bartlett.
Dave G., Grand Rapids, MI

Very satisfied with the work and the crew. Would recommend them and Brian.
Ron U., Ada, MI

Brian McKenzie is a very knowledgeable arborist. Very helpful with suggestions and details about the work to be done. AJ is a great crew leader. He and his crew did an outstanding job.
David C., Rockford, MI

Bartlett is always responsive and great to work with. Brian McKenzie is my tree guy and I do recommend him to neighbors and friends. I feel like he takes ownership of my tree care and are proactive not reactive. Love Bartlett.
Krista F., Grand Rapids, MI

You guys are always very responsive and great to work with. Brian McKenzie is my tree guy and I do recommend him to neighbors and friends. I feel like you take ownership of my tree care and are proactive not reactive. Love Bartlett.
Paul and Krista F., Grand Rapids, MI

Crew was friendly and completed the job without any issues.
Craig A., Rockford, MI

Everyone has been friendly and helpful. My tree that I thought I was going to lose a few years ago is so beautiful. It is in its full glory right now, full of blossoms. I am so glad that I still have it and that it is healthy.
Julie W., Grand Rapids, MI

Brian McKenzie was very thorough and explained the problems with our trees. Great company. Great service.
Connie M., Grand Rapids, MI

Brian and all of the associates have been professional, friendly, courteous. They do a thorough job and clean up. A company you can count on to do good work.
Janet M., Ada, MI

The crew on site was great. They got a lot done and I will definitely use Bartlett again.
Chris B., Ada, MI

We greatly enjoy our relationship with Brian McKenzie and the work crew from Bartlett.
Jeff H., Grand Rapids, MI

My crab apple tree, after receiving treatments in 2016, looked beautiful all summer. Thank you for helping me care for my tree.
Julie W., Grand Rapids, MI

Super friendly crew and willing to explain things in detail.
Susan B., Ada, MI

I appreciated the professional demeanor of the crew that did the tree work around my home. They rang my door bell to introduce themselves and see if I needed to move my car. I was impressed by the organized, calm, and methodical manner in which the job was completed. My property was left clean.
Jeff W., Ada, MI

Brian always makes time for me and my concerns about my trees, I appreciate that very much. Brain and his team has done a great job keeping our trees healthy.
Blaine K., Rockford, MI

Brian provided me with a wealth of information regarding shrubs and trees on my property. So appreciated! The young man applying the treatment to my trees was professional, efficient, respecting both my property, and my dog. Also appreciated!
Catherine B., Grand Rapids, MI

I have a decorative tree in my front yard that was looking really bad and in danger of dying. Brian diagnosed the exact problem and got it treated, It looks like a new tree!
Dave M., Grand Rapids, MI

I had contracted for our larger trees to be fertilized, but started rethinking my decision and spoke with your service provider when he arrived. He confirmed that it would be a good idea to also fertilize some of our smaller, decorative trees. Consequently, he took care of that while he was here. I assured him I understood that there will be an additional charge, but I was most appreciative of him doing the work while he was already here. Thanks for instilling "common sense" service with your providers!
Ed & Sue, Ada, MI

For the two years I have worked with Bartlett, I have been impressed with their friendly attitude and their responsiveness to questions.
Margaret I., Ada, MI

Brian is always professional and is a knowledgeable consultant that I trust is giving me good advice.
James K., Ada, MI

The after service cleanup was fantastic. I had zero work to do afterward. I am feeling much better about going into the winter season, knowing my tree is stronger to withstand the snow.
Susan R., Kentwood, MI

Your crew did a wonderful job protecting the windows on the nearby houses. I was impressed to hear that you put up wood to prevent window breakage from flying wood chips.
Pat B., Grand Rapids, MI

Brian is super courteous and knowledgeable. I especially appreciate the care and consideration that went into the assessment.
Laura, Grand Rapids, MI

You are the most professional group I have ever worked with -- the entire Bartlett team are outstanding!
Jim S., Grand Rapids, MI

As always, my representative Brian McKenzie was great answering all my questions and dealing with my many mind changes. I was not home when the crew did the work, but couldn't even tell they had been there except for the missing branches they were to cut. They always do a really good job. They work very safely which is important to me.
Lynn F., Grand Rapids, MI

We have worked with Brian McKenzie for many years and have always found him to be very professional and knowledgeable. He listens to our concerns and his suggestions and tips have always been helpful. Whether it has been a few small trees or very large trees, the crew members have been diligent about their work and left the job sites in good condition. The office personnel are courteous, professional, and a pleasure to work with.
Tom G., Rockford, MI