Brian Hiemstra, Arborist Representative

Brian handled everything perfectly.
Nancy S., Grand Rapids, MI

I thought both Brian and the team were great. I appreciated knowing what would happen and when, and extra info Brian provided before treating trees to help explain what the problem was. Very impressed with professionalism of crew in both their interactions with me and leaving my yard looking as if nothing had happened.
Suzanne S., Grand Rapids, MI

Our experience with Bartlett was excellent from start to finish. Thoughtful recommendations by the Arborist, professional communication, and outstanding execution by the crew. The crew was timely, careful, and left nothing behind. We were particularly impressed with the way the crew communicated with one another and their strong emphasis on safety. Great value for the money.
Monica P., Grand Rapids, MI

We completely trust Brian Hiemstra with the care of our trees.
Mary D., Montague, MI

The crew did a wonderful job. We were very satisfied with Bartlett's service and staff. I have had other tree services over the years and by far the best tree service is Bartlett.
Jeff W., Grand Rapids, MI

Brian is great. He is friendly, knowledgeable, and courteous. The crew was helpful and did a great job too.
Hillary H., Grand Rapids, MI

Friendly, knowledgeable, helpful, pleasant, efficient, and not disruptive.
Janet B., Grand Rapids, MI

Very polite and friendly.
Dawn M., Grand Rapids, MI

Everyone did a great job.
Andi O., Grand Rapids, MI

Brian H Hiemstra is the best. All the tree crew and Boxwood spray staff professional, and knowledgeable. Only ever use Bartlett and will continue to do so.
Ellen C., Grand Rapids, MI

Arborist was knowledgeable, friendly and provided good suggestions on work to be done. Crew members were very competent and communicated well as the pruning work progressed. All were very professional.
Richard M., Grand Rapids, MI

From the assessment to the task completed all personnel I came in contact with were courteous, knowledgeable, and hard working. I would highly recommend Bartlett to anyone looking for a tree service.
Sheila G., Grand Rapids, MI

As always, a pleasant experience.
Ann V., Grand Rapids, MI

Keep doing the great work you have been doing. Brian is fantastic.
Beth M., Grand Rapids, MI

Arborist was great, he helped us understand what would be best for trimming our large Sycamore to keep the tree healthy but our home safe.
Elizabeth H., Grand Rapids, MI

Very pleased with Brian’s assessment of our trees and suggested treatment plan. Treatment plan was carried out seamlessly with sessions scheduled and executed in a timely manner. Very happy with the services offered.
Gerry H., Montaque, MI

Brian is a great arborist.
Kevin B., Grand Rapids, MI

Brian is awesome. Patient, knowledgeable,and very thorough.
Kari B., Grand Rapids, MI

Nice job.
Pamela P., Grand Rapids, MI

We are always so thankful for Brian Hiemstra's expertise, quick responsive, and care he provides.
Ashley B., Grand Rapids, MI

Brian was very knowledgeable and helpful. The crew did a great job and kept everything clean.
Charlie D., Grand Rapids, MI

We value Brian Hiemstra so much. He is knowledgeable, committed, and listens to our concerns. We respect and rely on his judgment and perspective. The crew who removed our Ornamental Pine this week were really nice, professional, and efficient.
Tony T., Grand Rapids, MI

They are the tops.
Barb S., Grand Rapids, MI

Brian is great to work with and we greatly appreciate his honest, thorough assessment of our trees. Crew was amazing as usual. Detailed and extremely careful. We are extremely happy with the tree trimming work.
Robyn B., Grand Rapids, MI

Brian has been great to work with. Great communication. And very knowledgeable.
James B., Grand Rapids, MI

All the staff was a pleasure to work with. I have been a customer for more than ten years and have consistently been very pleased with your company.
Gail H., Grand Rapids, MI

Brian is always knowledgeable and available to answer questions. I appreciate your work.
Norman P., Grand Rapids, MI

Everyone was or is great.
Don K., Grand Rapids, MI

Great service. Always like working with Bartlett and Brian Hiemstra.
Twink F., Grand Rapids, MI

Great service. We have had responsive and quality service for over twenty five years.
Tony F., Grand Rapids, MI

Did a great job.
John B., Grand Rapids, MI

I appreciate your service.
Okke S., Grand Rapids, MI

I can always trust Bartlett and Brian to get the job done. It is the delicate and sometimes specific care that each tree needs that is always done to perfection. Thanks to our tree fertilization specialist. Good job.
Elaine D., Grand Rapids, MI

I greatly appreciate the advice that Brian Hiemstra has offered over the years. He is an invaluable member of your team.
John G., Grand Rapids, MI

You guys really know what you are doing.
Bob G., Grand Rapids, MI

Terrific customer service. Very responsive and gave honest assessments.
Michael M., Grand Rapids, MI

I think that Brian Hiemstra and staff do a wonderful job. My two big Maples in my front yard never looked better. Thank you.
Sandt C., Grand Rapids, MI

Great experience with pleasant professional staff!
Virginia V., Grand Rapids, MI

Our tree needed some quick attention and it received it.
John H., Grand Rapids, MI

All are excellent.
James D., Grand Rapids, MI

The work and advice we receive from our expert, Brian Hiemstra, has always been very professional and helpful. We are completely satisfied with the expert service and results we receive.
John C., Grand Rapids, MI

Have appreciated all who attend to our tree. Brian is great. Attentive and knowledgeable.
Bill S., Grand Rapids, MI

I have always felt that I have been given expert advice.
Marilyn J., Grand Rapids, MI

All fantastic and really knowledgeable, articulate, and friendly. They have all given me great advice. You guys are the best at that.
Anna Z., Grand Rapids, MI

Brian is extraordinary, kind, informed, and skilled. We trust his advice totally.
Tony T., Grand Rapids, MI

Very responsive to understand work that needed to be done. Very satisfactory service.
Mike R., Grand Rapids, MI

The staff of three workers who showed up on a frigid January morning did an excellent job of pruning my Plum tree and then cleaning up after themselves. Before they started the job they told me exactly what they planned on pruning and asked for my input on what I wanted. The tree looks so much better now. It has room to breathe.
Barbara O., Grand Rapids, MI

Brian Hiemstra is always prompt, verypleasant, and extremely knowledgeable. We value his opinion and always follow his recommendations.
Kevin F., Grand Rapids, MI

We have had great service from our arborist, Brian Hiemstra, for years. He is very responsive to our calls and has annually helped us maintain healthy trees as well as promptly dealt with damage from wind and storms as needed. The crew for our most recent service, winter pruning, and removal of two declining trees, was excellent. They were polite, communicative and did their best to clean up, despite of a snow covered yard and falling snow as they were working.
Charles W., Grand Rapids, MI

I feel that Brian was very professional and gave me advice on trimming and pruning my trees.
Julie H., Grand Rapids, MI

Brian is the best. He knows his “stuff” and it is always our pleasure when he stops by.
Priscilla H., Grand Rapids, MI

Our Bartlett representative, Brian Hiemstra, is very knowledgeable and accessible. We have used him for years and are extremely happy with our service.
Kevin F., Grand Rapids, MI

Our Bartlett representative, Brian Hiemstra, is very knowledgeable and accessible. We have used him for years and are extremely happy with our service.
Kevin F., Grand Rapids, MI

The crew who came and did the work was very respectful and did a great job.
Eric O., Grand Rapids, MI

Brian Heimstra was a great representative of your company. He was knowledgeable, efficient, and everything happened exactly as he and I discussed. The crew was hard working and skilled. I am very pleased.
Kelly M., Grand Rapids, MI

Our Ginko has never looked better. Great recovery from a rough season last year.
Diane C., Grand Rapids, MI

Brian is professional, personal, approachable, and trustworthy. All crews took the time to answer my questions and offered suggestions. Good crew and good job.
Won L., Grand Rapids, MI

I believe the names of my staff were Cameron and Matt, and they did an outstanding job and were super nice. I really enjoyed their brief consultations and then my being able to leave the final decisions in their capable hands, trusting them as they were the experts. I was so pleased and felt my trees were also happy.
Beth B., Grand Rapids, MI

Last year we decided to save money and treat our tree ourselves. Not a good idea. Back to Bartlett this year for the win.
Lynn S., Grand Rapids, MI

Staff were friendly and professional.
Dennis Mogle, Grand Rapids, MI

Nice work.
Randy B., Grand Rapids, MI

Very friendly and helpful staff. Bartlett was recommended to me by a master gardener.
Debbie B., Grand Rapids, MI

Spectacular work, both in the initial assessment and then on the day of the job. All staff were professional and very clear about what they were doing and why. I am consistently impressed in how carefully, yet quickly they work.
Jim R., Grand Rapids, MI

The arborist is very knowledgeable and helpful . The crew was informative and did a terrific job.
Amanda W., Grand Rapids, MI

Very happy with the process and outcome. Thank you.
Kyle K., Grand Rapids, MI

I am pleased with the work your crew performed. I will call upon them in the future when needed.
Toby D., Grand Rapids, MI

Great crew. They did a complete job.
Fred V., Grand Rapids, MI

I was impressed by the courteousness of the work crew. My curiosity and questions about the process was met with information delivered in a friendly manner. I not only learned what was happening with my tree but also about its specific species. Some of the same crew worked on my neighbor’s tree in the spring. Having interacted with them then as they needed access to my yard for that project. I saw how professional they were and how they cleaned up afterwards. This became a major reason for hiring Bartlett for service on my tree.
Tom H., Grand Rapids, MI

Great crew! Very polite and efficient. Very impressive job.
Michelle K., Grand Rapids, MI

We thought you were all very professional and thoughtful. Your crew was just great. Thank you for working with us, Brian.
Cheryl H., Grand Rapids, MI

We have used Bartlett for years for tree trimming and treating a beautiful White Birch tree that we have growing in our yard in the city. They have always done excellent work.
Glenn B., Grand Rapids, MI

I started with a visit to your office and was greeted by a young woman who was knowledgeable and helpful. She gave me informmation and told me how to get in touch with Brian. Brian set a date and time to meet me at my cottage in Newaygo county. He was on time. Brian looked over the four trees condition and after significant discussion I was able to make an informed decision on what I wanted done. Brian was very knowledgeable and answered many concerns I had. He was VERY helpful. The work was done as agreed and the job is done. Your people are top notch and I would have recommended your company to a few cottage owners near me. Thank you for a job well done.
John V., Newago, MI

Bartlett is great. We will continue to use your company's expert services. Whenever possible to refer customers your way.
Lee K., Grand Rapids, MI

I always use Bartlett because they know their business and I can rely on them to do a good job.
Patricia St., Greenville, MI

The crew was great. They did a wonderful job getting the deadwood down and leaving the trees, especially the Maple and Spruce, looking really sharp. Bartlett has done a wonderful job keeping our trees healthy and thriving.
Chris E., Grand Rapids, MI

Was very pleased with the service and the very quick timely manner that it was done.
Tamra P., Grand Rapids, MI

Always professional and courteous.
Eric B., Grand Rapids, MI

Always professional and courteous.
Eric B., Grand Rapids, MI

Nick did an excellent job on our tree and shrubs. Brian whom we have worked with several times, was excellent as always. Thank you.
Mary A., Wyoming, MI

Brian has been our representative for many years. He is always responsive and very knowledgeable, friendly, and professional. We have been pleased with the service that he and Bartlett have performed on our property.
Gaylen C., Grand Rapids, MI

We were very impressed with how quickly and efficiently our large Douglas Fir was removed. The crew even removed a few dead limbs from our Linden tree and Dogwood that we requested on the spot. And they carefully cleaned up the site when they were done.
Jeff S., Grand Rapids, MI

Brian is very thorough and helpful when we have asked him questions about our tree.
Nancy O., Grand Rapids, MI

Brian Hiemstra has been our Bartlett Arborist since Bartlett began servicing our trees many years ago. He is great, kind, responsive, extremely knowledgeable, and knows our yard. We appreciate him and the service he provides very much.
Charles W., Grand Rapids, MI

Brian Hiemstra is the very best.
Kathy C., Grand Rapids, MI

Crew members were very polite and communicated well. The lead guy was very knowledgeable and helpful.
Justin M., Wyoming, MI

Brian takes great care of us. He even brings treats for our pet muskrat. Our West highland Terrier also likes Brian and she does bark at other tree service companies who approach our yard.
Ted E., Grand Rapids, MI

Brian did a fantastic job of identifying the right maintenance for our trees. The crew that came out was friendly, courteous, and highly efficient. The work was performed beyond our expectations.
Greg C., Grand Rapids, MI

Great Service, thank you.
Barbara G., Wyoming, MI

Brian has been great, very knowledgeable, and helpful. Look forward to seeing the Maples on our property improve.
Nancy R., Grand Rapids, MI

Everyone we dealt with over many years have been professional and responsive, not to mention efficient and effective. We have especially appreciated Brian's attentiveness to our large Elm and to the other trees on our property.
Bill S., Grand Rapids, MI

We so appreciate Brian Hiemstra’s professional advice in caring for our beautiful trees.
Kathy C., Grand Rapids, MI

I enjoy working with Brian Heimstra. He is extremely knowledgeable and is always quick to respond and provide a diagnosis. He also knows my yard, which makes me feel like I am a valued customer.
Ashley B., Grand Rapids, MI

Brian’s support over the years is valued. He knows our property well and has helped significantly to keep our trees and bushes maintained optimally.
Tony F., Grand Rapids, MI

I told Brian on the phone how much I appreciated the good care his crew gave my dear and lovely trees. My backyard Maple had eight major limbs pruned and it helped the tree have the lift and new life needed.
Beth B., Grand Rapids, MI

My wife and I are recent homeowners with very little experience in maintaining a yard. The staff at Bartlett made matters very easy for us to get our yard into shape. We were very impressed with the quality of their work and sense of professionalism. We will definitely use their service in the future.
John M., Grand Rapids, MI

Brian Hemstra is always incredibly helpful, professional, and ensures our questions and concerns are addressed.
Ashley B., Grand Rapids, MI

Brian and all of Bartlett's staff is always very helpful. Thankful to have them in our area.
Pam M., Grand Rapids, MI

Responsive and professional service whenever we need it.
Bill S., Grand Rapids, MI

Excellent communication with us. The job was completed as promised.
Paul F., Grand Rapids, MI

Bartlett is awesome, very knowledgeable with great customer service.
Pam M., Grand Rapids, MI

Brian Hiemstra and his staff were great, responded very quickly after a wind storm to attend to the tree that crashed down on our property, despite many needs for similar help with downed trees and limbs across the community.
Meridell G., Grand Rapids, MI

Always provides excellent, prompt service. Brian’s expertise as an arborist has made a very noticeable positive difference in the overall appearance and health of our trees and plants.
Tom M., Grand Rapids, MI

We have a lot of large trees on our property. Over the past twelve years Brian has provided us with prompt professional service. We live in a residential area and want to feel confident that no damage occurs to neighbors property as well as our own when tree work needs to be done. Brian's crew work safely and efficiently. We highly recommend Bartlett Tree Experts.
Dennis M., Grand Rapids, MI

Brian’s expertise as an arborist has made a very noticeable positive difference in the overall appearance and health of our trees and plants.
Tom M., Grand Rapids, MI

Mark was knowledgeable and very helpful. His crew was friendly. Brian had great insights into our property. We have already referred friends and neighbors to Bartlett.
Mary D., Montague, MI

Brian Heimstra and the Bartlett staff are of the highest professional standard and a joy to work with on our property.
Richard S., Grand Rapids, MI

Brian is always courteous, thorough, and informative. I trust his opinion and advice on all my trees. I can tell he really cares.
Sarah D., Grand Rapids, MI

Brian Hiemstra was great to work with, very responsive, professional, customer oriented problem solver, and accommodating to our schedule.
Brad P., Grand Rapids, MI

We have been working with Brian Hiemstra since before Bartlett purchased Poortenga Tree Service and he has always been knowledgable, professional, and eager to assist us with the care and maintenance of the trees on our property. He is well supported by a courteous administrative staff and a well trained crew.
Charles W., Grand Rapids, MI

Brian was completely professional and courteous. This was my first experience with your company. If a need arises, I will certainly contact you.
Sandy S., Grand Rapids, MI

The guys did a great job.
Bob P., Grand Rapids, MI

I am very satisfied with the job, I asked to have a few branches removed, and it made the tree look like a work of art.
Jose V., Grand Rapids, MI

Staff is always courteous and knowledgeable.
Margaret B., Grand Rapids, MI

Brian is always helpful, insightful, and professional. The crew executed the job well and we are pleased with the outcome.
Frank S., Grand Rapids, MI

Your crew did a great job, as usual.
Nancy S., Grand Rapids, MI

Everyone was very professional and answered all our questions. The crew members were great guys. Very happy with the work done.
Allen T., Grand Rapids, MI

Brian Hiemstra is great, he's knowledgeable and very honest, I always trust what he recommends.
Kathy V., Grand Rapids, MI

Brian is very knowledgeable and explains everything he is recommending. I feel I can easily reach out if I have any questions or concerns. He and his staff are timely in any communication we have and in doing what needs doing. I have trust in Brian and his staff.
Linda A., Grand Rapids, MI

Brian is very knowledgeable and explains everything he is recommending. I feel I can easily reach out if I have any questions or concerns. He and his staff are timely in any communication we have and in doing what needs doing. I have trust in Brian and his staff.
Linda A., Grand Rapids, MI

Brian always does a great job as our arborist, the work crew also did a fine job.
Mike R., Grand Rapids, MI

Your crew members were fast, efficient, knowledgeable, and friendly. What more could be 'on the plate'? When I talk to my friends about tree service I tell them you can not top Bartlett.
Barb S., Grand Rapids

Brian is always a pleasure to work with, and we really appreciate the professionalism of the staff and crew.
Tony F., Grand Rapids, MI

Brian is wonderful to deal with, he knows our yard and trees, is always very helpful. All the people associated with Bartlett are so nice and do an excellent job.
Margaret B., Grand Rapids, MI

Love Brian Hiemstra! Been working with him for years: courteous, knowledgeable, great sense of humor.
Marnie, Grand Rapids, MI

The tree trimming was done perfectly and cleaned up without a stick left on the ground. Great work.
Karen B., Grand Rapids, MI

Wonderful staff--always professional, courteous, and efficient!
Tony F., Grand Rapids, MI

Wonderful staff, always professional, courteous, and efficient!
Tony F., Grand Rapids, MI

We were very pleased with Brian's initial consultation. He was knowledgeable, and his recommendations clearly took into account the health and well-being of the trees. The three people who did the work were efficient, courteous, and helpful.
John M., Grand Rapids, MI

Brian has been wonderfully attentive to our very mature elm tree. We have appreciated his recommendations over many years. The crew who did the trimming/thinning last week was great, too. The tree looks rejuvenated!
Bill S., Grand Rapids, MI

It was fun to watch how the guys work. Worked very carefully and safely. Cleaned up beautifully.
Kristin, Grand Rapids, MI

Bartlett is very easy to work with. You took time to make sure the details of the job were worked out before you ever came out to the house. Brian is great to work with and the crew that came to the house took time again to make sure we knew what was happening and answer any questions. We would never worry about Bartlett doing work at our home, the project will be done right. The company's follow through is great!
Margo Z., Comstock Park, MI

Brian was fabulous. He explained things very well, answered all questions, and gave us realistic options for our tree. Nate showed up first the day of and was just wonderful. Again, very nice and explained, asked questions, and really made us feel involved in the process. The other gentleman that was with Nate was equally as good and professional. The free consult was great. Gave us a 'feel' for the company and made us feel comfortable in the decision we had to make. And we had others give consults - they made us feel like there were no options and we needed to make a decision NOW. You guys are great!
Tricia R., Wyoming, MI