Bill Truscott, Arborist Representative

Courteous, knowledgeable, and offered solutions.
Lou G., West Chester, PA

Bill worked with us around some scheduling concerns we had. Greatly appreciated.
Carol and Rex Y., Landenberg, PA

Bill Truscott thoroughly inspected and discussed our site. He took his time and explained the methods that are being used to treat our Cherry tree. Sarah, who performed the service, was also thorough and provided great customer service.
William S., West Chester, PA

Very friendly, responsive, and very positive experience.
Marc S., Haverford, PA

The service was perfect. I can think of nothing that Bartlett's representatives could have done that would have improved the experience. Bill Truscott was knowledgeable when he appeared at the job site and explained to me what work had to be done and why. This put me at ease in signing his proposal. Matt and Scott went right to work when they arrived. They too were knowledgeable, and Matt made a good recommendation about inserting a steal rod in an upper tree branch that had a split.
Alan and Nancy J., Downingtown, PA

Everything was handle well and staff was very courteous. Very knowledgeable. I will continue to be a Bartlett customer and call with all my tree needs.
Cindy F., Pottstown, PA

My representative, Bill Truscott, has always been helpful and generous with his time and suggestions to promote the health of my trees and shrubs.
Jean H., Downingtown, PA

Bill is extremely knowledgeable and is willing to share his knowledge with customers. He explains what the problem is, and why it might have happened, and gives suggestions for trying to save the tree or bush. He seems to really care about his customers and what he does and that shows.
Sandra K., Exton, PA

Bill is a pleasure to work with and very knowledgeable. I appreciate the time he spends here.
Lauralee S., West Chester, PA

I’m very happy with the service.
Joan F., Coatesville, PA

What could Bartlett have done to make the experience better?Nothing, they were perfect. All the staff I have dealt with were very good and knew their business.
John M., Glenmoore, PA

Could not be better.
Mark and Dorothy M., Thorndale, PA

Helpful crew member, very knowledgeable, and friendly. Great service. I would recommend your tree service to others.
Lee and Linda S., Coatesville, PA

Helpful crew member, very knowledgeable, and friendly, great service. I would recommend your tree service to others.
Lee S., Coatesville, PA

Professional and on time.
Jennifer S., West Chester, PA

Bill Truscott was professional and personable. We appreciate his high level of knowledge about trees and effort in understanding of our goals for these two projects. Bill made sure that he and we were on the same page for our projects, clarified his proposals to reflect exactly the scope of work and obviously made certain that the very able crews knew what to do on day of work. Each job went precisely as projected. We are highly satisfied and pleased.
June A., Glenmoore,PA

Thank you for taking such good care of my property. I especially want to thank Bill Truscott and his team.
Leslie H., Media, PA

Bartlett came with a team of people and removed a gigantic tree that was in danger of falling on the house. It was a much bigger undertaking than I expected and they did a perfect job . Got the whole tree out without an issue. Amazing stuff. Thanks Bill , thanks Bartlett team. I have fire lumber for the next five years.
Jon S., West Chester, PA

Professional. knowledgeable, and excellent communicators. Responsive to needs. Recommendations reflect in depth knowledge of soil science, plant physiology, and management of pathogens and abiotic stresses. A sound investment.
Michael Y., Media, PA

Bill was at our property three times and we really appreciate his expertise. Bill and his crews are very professional and answered all of our questions. A special nod to Vaughn too. Thank you all , we will gladly recommend you to others. Great team….keep up the great work.
Cindy P., Coatesville, PA

Bill Truscott is a very talented arborist. I feel like I am in a partnership with him in nurturing a number of special species of trees on my property and the trees are flourishing. Thanks Bill.
Pat S., West Chester, PA

The Red Maple was pruned with great care and attention and looks wonderful. All of the work was done well and we are quite pleased.
Jeff L., Downingtown, PA

The arborists are very knowledgeable and are consistent in recommendations, which is reassuring. Because of vacations and staff changes we have had three different arborist but have been pleased with all. They really do care about trees.
Patricia K., West Chester, PA

Expert tree service, always responsive, and cordial to work with. Beautiful work with pruning.Professional and top notch tree service, extremely knowledgeable about the diseases and insect problems and how to treat and save your valuable landscaping.
Margaret N., Chester Springs, PA

We find the Representative and staff friendly, courteous, knowledgeable, and concise in advising us of our issues and the remedies to correct those issues. We have found that the area of communication is excellent from the representative to the staff.
Dennis H., Coatesville, PA

Bill Truscott is exceptional in both his response time and his thoughtfulness in what is needed at my property.
Patsy P., Thornton, PA

Bartlett Tree Service has been wonderful. Bill is the consummate gentleman and provided insight to our trees. When dealing with the staff they were polite and treated the customer with respect.
Tom P., Coatesville, PA

Mr. Truscott has always been prompt in responding to my calls and very informative when I have needed advice about the trees on my property. I have been a customer for a little over a year and have been very satisfied with the advice and work that has been done on my property. The staff have always been courteous, friendly, and the services to my property have always been performed promptly. In general, I am very pleased with Bartlett's services.
Rosemary A., Parkesburg, PA

Bill was very helpful and thorough in evaluating our needs and making recommendations.
Larry D., Garnet Valley, PA

Great work, service, and staff. Bill really is an expert arborist and I felt comfortable working with him and his recommendations for my property.
Leslie H., Media, PA

Both the arborist representative and the tech who applied the product were polite and helpful, answering all of my questions. The tech, noticing that we have a family dog, suggested that we keep the dog away from the trees for about an hour after he applied the product. It was so hot that day, we felt bad that the tech had to be outside, but he never complained and was very pleasant. Iwould definitely use this company again especially since the rep answered all of my questions about the condition of my trees and how the product would work.
Sandy K., Exton, PA

I wanted to thank you for the excellent service and great guys you sent to do our tree removal. I have no idea how they were able to get the tree cut down, based on where it was and the proximity to power lines and garage. They were extremely nice, very professional, and actually seemed to really enjoy their work. I just wanted you to know how important those things are. Please let them know how much we appreciated all they did.
Milt P., Malvern, PA

Arborist was excellent. Crew appeared efficient and in these days of Covid 19 a smile and double thumbs-up were a welcome courteous gesture.
Ralph S., Downingtown, PA

The crew rang the bell before the service, answered my questions, and completed the treatment in a timely manner.
Betty F., Oxford, PA

Had a wonderful experience working with Bill Truscott and the crew sent to my home which included two days with Jason as lead and a third day with Jake as lead. Have already given out Bartlett contact to a neighbor who thought the trees on my property looked great.
Ann and Michael H., West Chester, PA

Thank you for spending the extended amount of time talking to me and my wife during the onsite estimate consultation. All of our questions were answered and Bill's expert knowledge made it easy to make the decision to move forward with treating our Ash trees for the Emerald Ash Borer beetle.
Joel W., Downingtown, PA

The job was great. The site was left neat and clean. The crew was friendly and efficient. I would recommend Bartlett to all my friends.
Drew M., Hockessin, DE

The job was to my satisfaction. The site was left neat and clean. I would recommend Bartlett to family and friends.
April H., Wilmington, DE

The experience was pleasant, quick, and efficient. When i am ready to have my back yard trees trimmed i will call again. Bill Truscott was helpful and awnsered my questions in a timely manner.
Mark L., Wilmington, DE

Mr. Bill Truscott and Mr. Ronnie Kolwalski have been our arborists, and I cannot say enough positive about both of these gentlemen. Both men have worked very hard to save our trees, and I am most grateful for that fact. The young men who have been to our home to treat the trees have been very kind and perform their their jobs with perfection. There is no fooling around with these men, they do their job well, clean up, and move out. I am very impressed and pleased with Bartlett's service, and dedication to their passion.
Sally G., North East, MD

The fellows arrived first thing this morning and did a fine job, from trimming to clean up. Thanks for coming so quickly when I requested the bid and taking care of the job.
Maureen L., Hockessin, DE

William Truscott is our Bartlett Representative. Bill has always been there when we have had issues. Can not say enough about the service he gives us. The crew member also is very good and answers all of our questions.
George H., Newark, DE

William Truscott is our Bartlett Representative. Bill has always been there when we have had issues. The crewmember that we have is Mike. He is also very good and answers all of our questions. I always let people who have trees and shrubs know that if they need a tree service to call your company.
George H., Newark, DE

I am continually impressed with the knowledge of our arborist. That includes a well mannered, articulate, and well presented person. Last, but surely not least, my trees are happy again!
Donna H., Wilmington, DE

Unfortunately, I have had another company service us, It was a terrible mistake in every way. With Bill Truscott being my"go to" person, this part of my life is a joy. His patience and throughness is greatly appreciated, as well as his many tips on how to make things last longer. Your crews are always quiet and very respectful. Both are great for business!!
Marilyn S., Wilmington, DE

The pruning that was completed yesterday on the arborvitae is perfect. The cherry tree was opened up to create better air circulation without changing the appearance, great job.
Carol M., Wilmington, DE

Staff was on time, courteous, knowledgeable, efficient, professional, and communicated very well.
Nicholas P., Wilmington, DE

Bill did an excellent job of making sure that I understood his recommendations before agreeing to the work to be done. Also, he made sure I was up to date on when the crew would be here due to bad weather conditions. Dave and Gary did an excellent job of checking with me to make sure I agreed with the work to be done and they did a great job overall. Matt and Mark were each here for only one day, but did great work while they were here. In general, your crew did an outstanding job - courteous, professional, and helpful in every way.
Barbara H., Wilmington, DE

Just a quick note to let you know what a great job your crew did on 3/13/15 in trimming my trees, as well as the best clean-up we have ever had. I interacted quickly with the work crew and their respect was outstanding, and special mention for the leader of the crew who intelligently explained what had been done. Beginning with you who clearly presented a thorough plan with realistic prices, I am left with beautiful grounds and a seemingly reliable future with Bartlett Tree Experts. Thanks for stopping back in the afternoon to oversee what had been done and please pass this e-mail of appreciation to your supervisor.
Marilyn S., Newark, DE