Wilmington, DE Office Staff
What Our Customers Are Saying About William Truscott
William Truscott is our Bartlett Representative. Bill has always been there when we have had issues. The crewmember that we have is Mike. He is also very good and answers all of our questions. I always let people who have trees and shrubs know that if they need a tree service to call your company.
George H., Newark, DE
The crew came this morning to clean up the big blue spruce. They did a wonderful job! The one gentleman said that he would write up the report with some recommendations that you would go over with us.They all said that the tree looked good! One of the crew even said that he not only remembered working on the tree before but also remembered my Dad.
Georgia H., Newark Delaware
I'm sure you are busy after the ice storm last week that took down so many trees. I just wanted to thank you for the great work by your crew a couple of weeks ago. The storm did no damage to the tree that had stood for 25 years because of you guys.
Ted B., Elkton MD
Bill was very informative on my tree needs and with answering all of my questions.
Angel T., Wilmington DE
I am continually impressed with the knowledge of our arborist. That includes a well mannered, articulate, and well presented person. Last, but surely not least, my trees are happy again!
Donna H., Wilmington, DE
Have always been very satisfied with the jobs. Arborists are quite knowledgeable and I always learn from them. My trees have always returned to their healthy condition after treatments.
Donna H., Wilmington DE
Unfortunately, I have had another company service us, It was a terrible mistake in every way. With Bill Truscott being my"go to" person, this part of my life is a joy. His patience and throughness is greatly appreciated, as well as his many tips on how to make things last longer. Your crews are always quiet and very respectful. Both are great for business!!
Marilyn S., Wilmington, DE
The pruning that was completed yesterday on the arborvitae is perfect. The cherry tree was opened up to create better air circulation without changing the appearance, great job.
Carol M., Wilmington, DE
Staff was on time, courteous, knowledgeable, efficient, professional, and communicated very well.
Nicholas P., Wilmington, DE
Bill did an excellent job of making sure that I understood his recommendations before agreeing to the work to be done. Also, he made sure I was up to date on when the crew would be here due to bad weather conditions. Dave and Gary did an excellent job of checking with me to make sure I agreed with the work to be done and they did a great job overall. Matt and Mark were each here for only one day, but did great work while they were here. In general, your crew did an outstanding job - courteous, professional, and helpful in every way.
Barbara H., Wilmington, DE
Just a quick note to let you know what a great job your crew did on 3/13/15 in trimming my trees, as well as the best clean-up we have ever had. I interacted quickly with the work crew and their respect was outstanding, and special mention for the leader of the crew who intelligently explained what had been done. Beginning with you who clearly presented a thorough plan with realistic prices, I am left with beautiful grounds and a seemingly reliable future with Bartlett Tree Experts. Thanks for stopping back in the afternoon to oversee what had been done and please pass this e-mail of appreciation to your supervisor.
Marilyn S., Newark, DE
Arrived at the time expected. Everyone was polite. A walk through occurred before the job was started and after completed. Wendy K., Wilmington, DE