I am happy with the overall experience. Crew members were polite and took time to address my questions. I learned a lot working with David Helliar. He is an experienced personable person an asset to your company.
I do not believe I could have picked a better company to do the work. In the past I have received quotes for various tree work from several companies. I will return to Bartlett for the next job.
Steven G., Coatesville, PA
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AJ is extremely responsive, professional, and knowledgeable. We were very happy with the crew and the results. Bartlett teams are well educated, prepared, and professional.
Maryjo Y., Newtown Square, PA
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Everyone on the staff, the arborist, and the tree crew were courteous, efficient, and made helpful suggestions. They then completed the job keeping my requests in mind. An excellent job was done by everyone involved. A special thank you to Scott Thatcher and Vaughan. Also a big thank you to the crew member who pruned the Sweet Gum trees.
Robert S., Berwyn, PA
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What could Bartlett have done to make the experience better?NOTHING. Nothing. Everything went as expected. Scott is readily available for any questions or concerns.
Mary Lou T., Norristown, PA
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We were completely satisfied, so we have no suggestions for improvement. The arborist quickly responded to our call about concerns regarding our tree and also quickly developed a proposal for treatment. The work was scheduled soon, so we did not worry about further damage to the tree. The arborist reviewed the work with the crew, which professionally and efficiently performed the proposed work. It is great to be able to count on all of them to do outstanding work. We have been very pleased with each interaction we have had with Bill Truscott and rely on his knowledge to develop the best proposals for whatever work is needed.
Bill S., West Chester, PA
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I am always happy with the Representative and the crew. They do exactly what I ask them to do and work with me to achieve the look I want for my yard and garden. They are the best.
Marianne A., Sinking Spring, PA
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We could not be more pleased with the service we have received. The crew that came out to our property was highly professional, respectful, and did a fantastic job getting the work done. They arrived promptly, expertly completed the job, and short of our trees and property looking much better afterwards, they left no other evidence that they were ever here. Job well done everyone.
Nick Z., Collegeville, PA
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The two gentlemen who grounded my stumps, I believe Brandon and Todd, did a great job. Very professional and cleaned up afterwards. Looking forward to the additional work that is scheduled.
Bill K., West Lawn, PA
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I enjoyed talking with the technician, Vaughn, who pruned our mature Azaleas. He is clearly passionate and knowledgeable. I felt like he had the Azaleas best interest in mind when he pruned them. I trusted him to do an excellent job with these treasures that mean so much to us.
Linda H., Media, PA
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Bill Truscott created a good service plan for our various needs, and the crew professionally implemented the plan. We appreciate the call beforehand letting us know when various services will be performed. Keep up the great work. Thank you.
William S., West Chester
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We were very satisfied with the communication from Bartlett, the billing details beforehand, and that they did what they said they were going to do in the timeframe that they said they would be doing it. Completely met expectations. Thank you
Polite, cheerful, and communicative, even in the driving rain.
Bill and Libby C., Elverson, PA
On our initial meeting, Kevin was friendly, professional, and extremely knowledgeable. He educated myself and my neighbor on the two trees that we felt needed attention and we quickly understood that they were not as bad as we initially thought. I would highly recommended Kevin and the entire Bartlett Tree staff to anyone needing tree care.
Brian H., Reading, PA
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All staff from Bartlett has been professional, courteous, and efficient. Emily was excellent. I just feel bad that I startled her when I walked up behind her truck. Everything looks good on our property and that is largely due to the work of Bartlett's tree service.
Rich H., Spring City, PA
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I appreciated the technician coming to the door to let me know he would be working in the yard. Albert Potts has always been extremely helpful and supportive. He knows my yard well and helps me decide what should be done when. He is an excellent representative for Bartlett.
Susan P., Brookhaven, PA
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AJ has been a pleasure to work with. He is highly knowledgeable. He has been very responsive when I have reached out to him and consistently follows up in a timely manner.
Robert G., Glen Mills, PA
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The crew that did the work were very polite and friendly. They did a very good job. Thank you.
Steve B., Wayne, PA
Great communication. The service is excellent.
Ted G., Exeter, PA
Kevin is knowledgeable, professional, and caring. Mike always contacts us before applying treatments, which is appreciated.
Keith and Judy E., Boyertown, PA
On the first day Antonio, the sub foreman was excellent. He listened carefully to my requests and was clearly very enthusiastic to do a good job. On the second day, your foreman was also there and he was very professional and knowledgeable. I also appreciated all of the safety provisions your crew takes.
Outstanding job. Trees look great. A pleasure working with you.
Jon O., Berwy, PA
They are all very professional.
George M., Chester Srpings, PA
Todd and Brandon did a great job. Todd answered my questions and is clearly very knowledgeable about trees. The trees look great now that they have been thinned out. I look forward to seeing the full results next year and working with the Bartlett team to keep our trees healthy.
Tracy D., Gilbertsville, PA
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They were timely, professional, and vey helpful. Very impressed about the customer service mentality, and professionalism. They knew their trees.
Robert T., Schwenksville, PA
The crew was thoughtful, respectful, and professional. The Arborist Representative was Professional, thoughtful, inspires confidence.
Steve K., Thronton, PA
Our representative, Kevin Weber, and the guys that removed our tree were very professional and great to work with. Would not hesitate to use Bartlett's services again in the future. Your guys did a great job removing our Ashe tree and the stump of our Mimosa tree.
John B., Oley, PA
Dave has always been a tremendous help and very professional.
Dale K., West Grove, PA
Kevin is great, helpful, and makes himself available.
Ann L., Wyommissing, PA
A.J. was attentive as always during initial email contact and follow up for the current application at my home. He was thorough when responding to my questions. When Vaughn came on site, he was efficient yet I did not feel I was rushed when asking questions. I always learn something new from him when he comes on site. Very glad to have A.J. and Vaughn as the account team of Arborists who address our needs. Very satisfied with Bartlett’s services. I recently gave a positive endorsement when someone asked me about contracting with you for tree care.
Elizabeth B., Boothwyn, PA
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Very friendly, professional, knowledgeable person, who regards to his profession . A very nice guy.
Josh C., Temple, PA
Always first class. Consistent best in class customer experience.
David G., Reading
When called for a specific problem they are always willing to comment on other tree issues and make suggestions and give guidance. This is appreciated.
John and Leona P., Unionville, PA
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I was totally pleased with everything. Would recommend Bartlett to everyone.
Ruth S., Marcus Hook, PA
Albert Potts was very informative about my Ash Tree and also my bushes. Kelly Johnston took my phone request and accommodated my request that I see AJ and make sure my Tree still could benefit from continued treatment. That tree is very important to me because I look at it from my kitchen window. The man who came and treated it was friendly as well. I would say from my above comments that Bartlett gives excellent service.
Darlene D., Aston, PA
Bill worked with us around some scheduling concerns we had. Greatly appreciated.
Carol and Rex Y., Landenberg, PA
Very friendly, responsive, and very positive experience.
Marc S., Haverford, PA
All staff and arborist are exceptionally professional and knowledgeable. I have been working with your Arborist Representative for more than forty years.
Vince Z., Westtown, PA
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I had a perfect experience with Bartlett. The Arborist, Robert Beiderman, Admin, Joan ,and one- man crew Anthony were experts. My experience with Bartlett has always been help that I could rely on.
Elizabeth M., Skippack, PA
Bill Truscott was professional and personable. We appreciate his high level of knowledge about trees and effort in understanding of our goals for these two projects. Bill made sure that he and we were on the same page for our projects, clarified his proposals to reflect exactly the scope of work and obviously made certain that the very able crews knew what to do on day of work. Each job went precisely as projected. We are highly satisfied and pleased.
June A., Glenmoore,PA
Scott Thatcher is my arborist representative and I could not be happier with him. He is always educating, willing to talk, calls back all the time. Always very professional and a great pleasure to interact with.
Romeo S., Newtonw Square, PA
Travis Shaw is a true expert in arbor care. He is a pleasure to work with and so is your entire staff. Courteous, highly knowledgeable, and very professional.
Valerie J., Wesst Chester, PA
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SCOTT WAS THOROUGH IN EXPLAINING AND HELPING US DECIDE HOW WE SHOULD PROCEED WITH WORK ON OUR PROPERTY. THIS WAS ALL NEW FOR US BUT WE CAME AWAY WITH A GOOD FEELING AS TO WHAT SHOULD BE DONE. YOUR COMPANY WILL BE OUR FIRST CHOICE FOR ANYTHING ELSE THAT NEEDS TO BE DONE.
Marylou T, Norristown
I would not use any other service, all staff are very knowledgeable.
Judy W., West Chester,PA
Robert and Jason were very helpful in decisions about the large Maple tree damaged by storm winds. The crew members were very nice and courteous, and did a great job with the removal and cleanup.
I was concerned about the remaining part of the tree falling on my house, so I really appreciated the fast response to my request to evaluate the removal of the remaining standing portion of the tree and that a crew was sent very quickly. The crew looked organized, efficient, and really kept things moving.
Margaret S., Oaks, PA
Both Rob Biedeman and Andrew were knowledgeable, friendly, and first class.
Steve G., Newtown Ssquare, PA
Harvey is great. He has kept my century old Red Oak with bacterial leaf scorch very healthy for many years.
David G., Chester, PA
Always appreciate that Harvey explains the why of what he recommends. Also was tickled that one of the staff alerted me to a praying mantis nest in my Holly tree.
Lin F., Media,PA
The crew rang the bell before the service, answered my questions, and completed the treatment in a timely manner.
Betty F., Oxford, PA
Scott Thatcher is professional, knowledgeable, and responsive to inquiries.
Patrice D., Audubon, PA
We have used Bartlett for tree trimming, planting, tree removal, and spraying of Hemlock trees for various diseases and have been extremely satisfied. Harvey Lerman is the best there is! He comes out to inspect our trees and make suggestions and I look forward to every visit! He is extremely knowledgeable and understands the needs of his clients. Additionally, Rick and his crew come out to perform the work and they are awesome! They did such a great job on everything, but particularly on trimming all of our trees. I love our team at Bartlett and recommend them to our neighbors. I wouldn't use anybody else!
Bethanne W., Garnett Valley, PA
