Tree Service and Shrub Care in the Malvern, Exton, and West Chester Areas
Arborists in our West Chester office are committed to helping local residents and businesses maintain beautiful, healthy trees and shrubs. Our arborists are experts in diagnosing and treating tree and shrub problems specific to the West Chester area. Plus, with access to Bartlett’s global resources and advanced scientific research facility, we can provide customers with benefits that just aren’t available from other West Chester tree services.Learn More
Our office services the Northern and Western suburbs of Philadelphia including Western Delaware County, Chester County, and Southwestern Montgomery County and the western Main Line.
We are pleased to offer tree services in the following areas of southeastern PA:
- Chester Springs
- East - West Norriton
- East Fallowfield
- Glen Mills
- Glen Riddle
- King Of Prussia
- Newtown Square
- Plymouth Meeting
- Rose Valley
- Spring City
- West Chester
In addition to the services featured above, our office in the West Chester area offers many other services to suit your arboricultural needs. When working with Bartlett, you'll experience the hands-on expertise and responsiveness of a local company, with the knowledge, research, and resources of a world leader in tree and shrub health care.
Bartlett Tree Experts uses an integrated approach to managing insects and diseases on your property. Below are some common pests and diseases that affect trees and shrubs in the West Chester, PA area:
Bartlett's Lab provides extensive research on a vast selection of tree species so that your Bartlett Arborist Representative can answer your questions or make suggestions about the best tree and shrub species for your property. Explore more information about tree species in your area:
West Chester, PA Office Staff
Local ManagerLearn More
Harvey S. Lerman
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Arborist RepresentativeLearn More
Local Office Safety CoordinatorLearn More
Administrative AssistantLearn More
Administrative AssistantLearn More
Bartlett Tree Experts is proud to be a member of so many industry associations. Many of our expert arborists have reached the pinnacle of their profession and have been recognized as such. Bartlett Tree Experts has been inspected and accredited based on adherence to industry standards for quality and safety, maintenance of trained, professional staff, and dedication to ethics and quality in business practices.
View a list of the many arborist associations with which Bartlett is associated.
What Our Customers Are Saying
I was very pleased with both Scott Thatcher and his crew who did our recent tree pruning. I am sure we will use them again in the future. I am particular about tree work on our property and felt they are both knowledgeable and skilled.
Evangeline J., Newtown Square, PA
I am with Bartlett Because of Mike Dunn and his crew members. Not only is the care of our trees taken care of in a professional manner but we learn so much about our trees and the environment. Which is a great bonus.
Frank and Donna M., West Chester, PA
We have been customers of Bartlett for at least ten years and we have always been treated with the highest level of respect and understanding. Our Ash Tree is a testament to the knowledge of Bartlett representatives and we can rest assured we will enjoy our tree for the rest of our lives.
Kathy S., Media, PA
Mike Dunn and his staff have made a visible difference in our trees and bushes. They are flowering beautifully and densely. I appreciate all that they do and will keep them coming here as long as I can.
Suzanne B., West Chester, PA
It was a positive experience. The crew that came out did a very good job in adverse weather conditions.
Janice G., West Chester, PA
Your team is fantastic.
William B., Chester Springs, PA
Michael is extremely knowledgeable and gave me some very good suggestions for my trees, shrubs and soil. I chose Bartlett for my tree needs due to Michael's insight. I am awaiting my Soil Care Program and I look forward to my shrubs and trees looking healthier over time.
Cheryl V., West Chester, PA
The crew was very friendly and the work was fantastic.
Pete R., Malvern, PA
Mike was very professional and knowledgeable, the crew was also very nice, and the phone contact was very friendly. I have dealt with tree companies in the past that being said, I will call Bartlett again in the future.
Mary Ellen B. , West Cheter, PA
Mr. Lerman was great with his estimate and follow up. The crew did an excellent job. The site was clean as a pin when they left. The trees look great. Thank you for making our home safe and more beautiful.
David D., Media, PA
Robert was great, helpful with his knowledge, and assurance of tree treatment.
Craig A., Chester Springs, PA
Michael Dunn is knowledgeable, understood our needs, has been responsive in answering questions, and providing proposals. Technician Kate was timely, polite, and efficient in providing services.
Christine M., West Chester, PA
Excellent levels of service from all concerned at Bartlett.
Andrew A., Malvern, PA
Bob Morris is the arborist who has helped me try to save my Magnolia tree from scale insects. he is always willing to answer questions, and give good advice. I look forward to working with him next year. I trust Bartlett to use pest management that is eco friendly. That means a great deal to me. Finding focused solutions to an individual problem is the way to go.
Martha M., Collegeville, PA
Harvey Lerman is able to share his enormous store of knowledge in an easy to understand, practical, and useful manner. He can accurately identify pests and diseases, suggest remedies, and explain the reasoning behind treatment plans. His recommendations have saved many of our trees and shrubs. He is respectful, efficient, and knowledgeable. I have been pleased with every Bartlett encounter, work crews, office staff, and Arborist Representative.
Cathy W., Media, PA
Companies are only as good as the staff that provides the service. It would be easy to show up at my house and just do the job, but I have a special tech that takes the time to tell me what the service is and answers any other questions I may have. Michael Dunn's visit and estimate gave me the confidence to contract with Bartlett. Katie Kranich is the reason I continue to hire Bartlett year after year.
Don , West Chester, PA
Jason and his crew did exceptional work on Tuesday. The three guys worked smoothly as a team and their expertise and professionalism were evident. Pleasant and courteous, the team demonstrated a commitment to quality work. Every aspect of the job was top-notch, even on a sweltering day in August. This was indeed the A+ Team.
Arlen M., Honey Brook, PA
Thank you for your pleasant demeanor and professionalism. I have heard great things about Bartlett and you represented what I heard well.
Colleen M., Glenmoore, PA
We have known David Helliar and Bartlett for many years and we have always been pleased with the great work they do.
Sherry R., Downingtown, PA
Mike Dunn was very friendly and knowledgeable, spent a lot of time evaluating the problems with our two forty year old Oaks. I am grateful for his suggestions to treat the trees rather than cut them down.
I did drop off my contract at the office and I have to say that Bonnie and Tammy are two of the nicest, friendliest people you have working for your company, both on the phone and in person.
Nancy P., West Chester, PA
Harvey's great. Very responsive to my calls and very knowledgeable.
Richard M., West Chester, PA
Professional and courteous, great job.
Tim B., West Chester, PA
I just came from watching your three men take down and take care of a Prunus Serotina at Coniston, and I had to tell you they are terrific. They hustled, they worked safely, they were careful, and they cleaned up. I have not recently had an opportunity to see such altogether good work. They saw everything that needed their attention, and they attended to it. Am I in America? Is it the 21st century? It is hard to believe. If we can get back to this on all fronts, America will be great again.
Richard L., West Chester, PA
I called Bartlett after a competitor failed to respond to several calls. Great interaction and responsiveness by the Bartlett office staff. Dave was quick to recognize a serious fast spreading disease on our Blue Spruce specifically and coordinated treatment within hours of his visit. The technician who responded was friendly, professional, and efficient. Great customer service by all.
Ken J., Downingtown, PA
Scott Thatcher and staff are very efficient and if you have a problem come out expeditiously.
Debbie S., Norristown, PA
We were very pleased with everyone at Bartlett for the way they handled our large tree that came down during the recent storm. The response time was quick and the tree removal was handled efficiently.
Lloyd P., Berwyn, PA
Mike Dunn addressed all my concerns about my property. He was professional and explained clearly what was to be done. He was very friendly and patient. I will definitely call Mike with any future concerns. The crew was polite and professional. Very good experience with Bartlett.
Lynn C., West Chester, PA
Your crew did a great job. The estimator came in the morning before they got started and briefed them on the work.
George S., Newtown Square, PA
Excellent, professional, courteous staff. Customer for 35 years.
James P., Media, PA
Scott Thatcher is our arborist and because of his conscientious treatment of us and our property we remain loyal customers. He returns calls promptly, listens to our problems, and addresses them right away. When we need a property treatment he sends a crew that is well informed and courteous. We are very pleased with Bartlett's service. Also, the people who call to notify us of a treatment or an upcoming visit are very thoughtful and polite.
Irene G., West Chester, PA
From the first contact by Rob Beideman to the crew that took down my trees, your service was excellent. They were fast, clean, and respected my property. Your prices were fair, I wish all company's were like yours.
Tom M., West Chester, PA
Mike Dunn and the crew were very professional and listened to our concerns. They took the time when asked on what and why they were pruning certain ways. Very happy with our experience.
Derek T., West Chester, PA
We have never been disappointed with Bartlett. Harvey is the best.
David W., Media, PA
They did a better than expected job. They cleaned up very nicely, and cleared the downed trees in a very efficient manner. I am quite pleased.
Howard L., Paoli, PA
I have worked with Rob Beideman twice and find him to be very knowledgeable and thorough. He has provided us with excellent service.
Marianne A., Sinking Springs, PA
Scott Thatcher was knowledgeable and helpful. We had a very satisfactory consultation. The Bartlett crew who completed the pruning were conscientious, and consulted with us as the work proceeded to ensure that we were satisfied. The office staff was courteous and kept us informed promptly on scheduling the work.
Elizabeth J., Malvern, PA
Harvey Lerman has been instrumental in helping me formulate a tree maintenance program for my community. He offers valuable advice, and is truly an expert in his field.
Kevin B., West Chester, PA
Katie was great to talk to and answer all the questions I had regarding tree care presently, and going forward. We really appreciate the professionalism and knowledge of all the Bartlett employees.
Lesa H., West Chester, PA
We appreciated the detailed explanation of what product you were using on our bushes. The technician arrived at our house on time the day specified.
Marcia F., King of Prussia, PA
Harvey is the best! He is knowledgeable and patient in answering questions.
Janet V., West Chester, PA
Everyone from the office staff, to Rob Beideman, to the crew were fabulous. Could not have asked for better service and professionalism.
Cheri J., West Chester, PA
Scott Thatcher is professional, knowledgeable, and responsive to inquiries.
Patrice D., Audubon, PA
Rob is very courteous and does a very good job walking me through our needs. He has very good knowledge and applies it well.
Mike F., Chester Springs, PA
All workers have been very polite, answered any and all questions, and completed their jobs in a timely and neat fasion.
Bonnie M., West Chester, PA
All workers have been very polite, answered any and all questions, and completed their jobs in timely and neat fashion.
Bonnie M., Kennett Square, PA
Always the best quality service. We would recommend Mike Dunn and his Bartlett team to anyone we know needing tree work.
Colleen M., Kennett Square, PA
Rob Beideman and the men who came to the house were fantastic. Very knowledgeable, skilled, and did a terrific job. I was extremely impressed from start to finish. I have already referred them to one of my friends, and the crew is scheduled to do the work very soon.
Cheri J., Pottstown, PA
Outstanding service, friendly staff, and we trust Harvey.
David W., Media, PA
Always friendly, prompt, and a clean job site.
Lee S., West Chester, PA
Rob was extraordinary. I had an appointment with another arborist but he was no where close to being as knowledgeable or thorough as Rob. He even made a follow-up visit to inspect his crews work. The crew went beyond expectations working through bad weather and taking extra care to leave the yard spotless.
James L., West Chester, PA
Mike, Travis, Brad, and Katie did a great job, from the estimate through the completion of the work. They worked very well together as a team. All were very professional and personable. Our trees look beautiful. Thanks for a great job!
Jackie B., WEst Chester, PA
Super professional, on time, and sincerely invested in the well being of trees.
Deirdre C., West Chester, PA
Everyone was very polite and professional. I would happily recommend Bartlett.
Mike F., West Chester, PA
The men are always polite and do a good job every time they come out to work on our property. We love dealing with Harvey, he is very knowledgeable and we enjoy talking with him. Thank you for taking care of our trees.
David W., West Chester, PA
I wanted to take a moment to let you know how impressed we were with your team during the recent tree removal at our home. The tree was, in my opinion, in a tricky spot at the end of the driveway by a fairly well-traveled road and very close to some power lines. Your team came in and carefully removed the tree leaving very little debris. They even put protective covering over the two markers and the mailbox at the bottom of the driveway, which we really appreciated. When we needed access to the driveway (we had other workers at the house that day), your team was extremely considerate in stopping work and moving trucks to the side to let vehicles pass. They even stopped work with the chipper when my son got off the bus. I can't say enough positive things about your team and your company.
Colleen, Kennett Square PA
I wanted to send a quick note to thank you and your crew for a fantastic job on our project. It was done on time, professionally, and with great care and quality! We greatly appreciate your efforts to accelerate the timing as well. We look forward to using Bartlett as our tree care provider for many years to come.
Rick and Wendy B., West Chester, PA
Scott Thatcher is always courteous, knowledgeable, and punctual. When we have a problem and call him, he responds quickly and is always very helpful. After the storm "Sandy" he came soon after we called and devised a plan to deal with the damage. The other workers who trim and spray are always courteous and informative.
Julian G., Newtown Square, PA
You crew did an excellent job and we are extremely pleased! If possible we would like to request the same guys including Rick, who was here last week, always be assigned to perform work at our home.
Ceil D., Malvern, PA
Great job by Scott and the team to help us get our dogwood in our front yard on the road to recovery. Looked so poor two years ago when we met, we spoke about taking it down, with regret. Looks so much better after pruning. We are so pleased with your service.
Reed W., West Chester, PA
Scott Thatcher is very knowledgeable. conscientious, and accommodating. It is always my pleasure to see Bob Morris when he arrives to spray.
George B., Norristown PA
Scott Thatcher is knowledgeable, informative, and helpful. We are very glad to have his advice and assistance.
Tom M., Malvern PA
Scott, Bob, and the crew have all been very professional over the past few years while they have been servicing my property.
Brian C., Malvern, PA
Appreciate having Scott Thatcher as our Representative, the quality of his work and also his team is terrific.
David K., Newtown Square, PA
Dave, our sales rep was very responsive after our call and the crew was polite, efficient, and knowledgeable. Although Bartlett is considered one of the big guys it has a personal small company appeal. In comparison to another local small company, Bartlett's rates were equal or better and approach of projects was non stressful with minimum impact on the property. I would recommend Bartlett to everyone.
Mark S., Glenmoore, PA
Every encounter with all Bartlett's staff has been wonderful.
Kathryn A., Downingtown, PA
Scott Thatcher and his crew always do a great job at our property - the trees look great (as usual).
Mary L., Newtown Square, PA
A great crew that took on a tough job of bringing down a very tall tree overhanging our house. They got the job done a day-and-a-half earlier than projected, including removal of numerous trash saplings and debris while carefully working around a Japanese Maple we wanted to preserve. I think a key to their work was the pre-work inspections - there were two, the second with the work team foreman, very thorough and identified potential difficulties and worked out plans for dealing with them. As the property owner, I found these inspections reassuring. All of my questions and concerns were addressed to my satisfaction.
Jeanie S., Coaatesville, PA
I would like to thank Scott Thatcher for working with me to meet a deadline for a fence installation. He managed to reallocate his team to accommodate my tight schedule. His team was very polite, efficient, and knowledgeable.
Linda B., Plymouth Meeting, PA
Chuck and Dan were great! They did a wonderful job and were very open to helping us trim our trees in the best way. They were polite, patient, and very skilled and they did a wonderful job! Thank you for sending them!
Irene G., Newtown Square, PA
Scott Thatcher has been very nice to deal with and the work has always been completed as promised. He has followed up with us for several years and we have used his service several times.
George M., Malvern, PA
I just wanted to write a quick note that said I was very pleased with the results of the job and more impressed with how the crew managed to leave almost no trace that they were there. Those guys did some nice work and they provided an afternoon of entertainment for my boys that watched them through the window.
Bryan B., Malvern, PA
Scott Thatcher is a true professional! He always returns our phone calls promptly and is able to diagnosis and treat problems quickly and accurately. He knows how important our trees are to us and we feel that they will remain in good health with his crew attending to their needs. Irene G., Newtown Square, PA
Dave Helliar is an excellent representative for your company. Honest, good communicator, and timely. Everything Dave promised happened! Hard to find these days. The technicians are courteous and the hardest working group of three people I have seen in a long while. I hire contractors regularly at my job but none work as hard as these guys! The job turned out great! Thanks! Don V., Honey Brook, PA
Scott, Steve, and the entire crew were most responsive to my questions and concerns. It is always a pleasure dealing with Bartlett. Marylyn C., Malvern, PA
We have been using Bartlett Tree for our landscaping needs for many years. David Helliar is so knowledgeable and always strives to accommodate our needs in a timely fashion. The young men who did our most recent work were experienced, polite, and did a great job. I always look forward to Bartlett Tree Experts keeping our landscaping looking its best! Maureen B., West Chester, PA
Until we saw our next door neighbor using Bartlett Tree Experts, we had been using untrained, so-called 'landscapers' and were very unhappy. Once Harvey Lerman came, he spent an hour explaining how so many of our trees and shrubs were not only planted incorrectly, but were also infected with many insects (depending on the tree or bush) and were eating away at a quick pace. Harvey designed a two-stage attack: One to kill the insects and bag worms, and two to fertilize each tree and bush to maximize their health, growth, and beauty. In 15 years here, we had never met a skilled arborist like Harvey Lerman. He is a true asset to your company. Our boxwoods (65) have never looked as good, and the growth on our property is amazing. You have stayed in business well over 100 years because of the training your entire staff has and the customer service they provide. Larry G., West Chester, PA
Your crew finished the work here on Wednesday. The guys were professional and I am very satisfied with the work that was done. It's not too often that you find quality today but your company has it. Follow up phone calls, professional attitude, expertise, etc. You have it all! I left a voice mail for you, on it I had mentioned some other things that were done that were not on the estimate. A branch was removed on the tree next to my chimney, there was an added yew also by the chimney, and the stump that was cut up on the neighboring house back yard. Adjust the final bill as required. In closing I must say again that I am very happy with every aspect of the job. I will recommend your company to anybody I know that would require your services. Larry G., Plymouth Meeting, PA
Scott responds immediately and kindly to my e-mails. He explains things thoroughly. I am usually at work when the work is done, but when I've been home, the crew had been equally professional and responsive. Claire S., Newtown Square, PA
I called to thank you for the excellent crew that pruned my pines on short notice. They were beyond best or excellent. Perfection can't even describe their work and manners. I thought I knew excellent, but now I know perfection! Let's make a date for the rest of the trimming soon.
Eleanor P., Devon, PA
Two major jobs for our Homeowners Association were completed with expert planning and execution! Harvey Lerman is an expert planner as well as arborist. Tullamore Homeowners Association, West Chester, PA
Dave has always been courteous and professional in all of our dealings. I would recommend Dave to everyone who needs an aborist. Raymond S., Parkesburg, PA
Have to say, we have had a few different tree expert companies work on our property over the years. Your team was by far the best, most professional group we have ever had the pleasure to work with. The property looks great and we are very pleased with the work. It has been a pleasure to work with you and your company. Steve T., King of Prussia, PA
We have used Bartlett for tree trimming, planting, tree removal, and spraying of Hemlock trees for various diseases and have been extremely satisfied. Harvey Lerman is the best there is! He comes out to inspect our trees and make suggestions and I look forward to every visit! He is extremely knowledgeable and understands the needs of his clients. Additionally, Rick and his crew come out to perform the work and they are awesome! They did such a great job on everything, but particularly on trimming all of our trees. I love our team at Bartlett and recommend them to our neighbors. I wouldn't use anybody else! Bethanne W., Garnett Valley, PA
I very much enjoyed working with Harvey Lehrman and knew I could trust his expertise with my trees. I did not get to meet the crew. I would highly recommend your business to anyone who needs work and will only work with your company in the future. The work that was completed was better than I anticipated. My trees look great and the work has really enhanced my landscape. Megan O., West Chester, PA
Dave is professional, courteous, and knowledgeable - a pleasure to interact with and a valuable asset to Bartlett. Dave has been our Bartlett Arborist for many years. Evelyn H., Downingtown, PA
Dave is always helpful and very pleasant to deal with. The crews that have been to our property are very hard working but still take the time to answer questions when I have them. Very professional all the way around! Tom D., Devon, PA
Dave Helliar does a great job and works well with the crews. Bob T., Downingtown, PA,
Rob was outstanding to work with! John S., Phoenixville, PA
Bob, who does all of our fertilization and systemic tree treatments, is both very knowledgeable and personable. He has taken the time to answer my questions over the years about necessary treatments. His inspections are thorough and, as a result, most of our pest and disease problems have been eradicated. We are very pleased with Bartlett's products, services, and personnel! Debbie D., Phoenixville, PA
Harvey is always stopping by to see how things are doing and to make recommendations. I appreciate that he is there rather than me needing to call when I suspect a problem. He is knowledgeable and personable. Russell H., West Chester, PA
Everyone I've worked with at Bartlett have been very helpful and courteous. Carole C., Thornton, PA
The crew and supervisor David Helliar showed up right at 8 a.m. My wife had worked a night shift, they kindly held off using the chain saw and chipper until late in the day. They worked until almost 7 p.m. cleaning up. All debris carted away.
Everything looks great. And no tree damage from when Hurricane Sandy came through. Several other neighbors used competing services and there were a couple of real hack jobs that will require several years to look good again. Frederick V., Downingtown, PA
Dave and his crew provided great service. The trees that were pruned look beautiful - almost like they weren't pruned! I see many trees around town that look like a hatchet was taken to them. Mine don't look like that thankfully! Thank you for your care! Mary C., Downingtown, PA
Harvey was pleasant and knowledgeable. Crew was punctual and seemed to waste little time. We look forward to working with you again. Charles C., West Chester, PA
We have used Bartlett for a number of years and have always been pleased and satisfied with their staff as well with their services. Kathryn A., Downingtown, PA
David Helliar is extremely personable and knowledgeable, prompt, and courteous. I have been satisfied with him and his crews work in the past and will continue to use Bartlett for work that might be needed in the future. Irene D., Exton, PA
Harvey is always very thorough in his assessments, unfailingly courteous, and completely professional. I have worked with him at least three times over a few years and will continue to go to him first for my work. Each crew that has arrived to work on our property always took care to minimize impact on trees, plants, and physical improvements. Each worked steadily and completed the work in timely fashion. They always cleaned up after their work. I have been impressed each time with how they approach their work. As I said, I plan to continue to seek out Harvey and the Bartlett team and give them first shot at any work I have. Excellent service! Thank you all very much! Wayne H., West Chester, PA
The job was done well. Scott and his crew were courteous and professional. We will use them again. Stuart G., Malvern, PA
Thank you so much for your presentation at the Delaware Center for Horticulture on Tuesday. You and Peter both were quite informative, and the
topic related directly to the art exhibition. Thank you also for Bartlett's sponsorship of the event. We received many compliments on the exhibition and the presentations by the speakers, and I hope your company made a few new contacts as well. Valetta, Director, Regional Center for Women in the Arts
Dave Helliar, our Bartlett Arborist Representative and Mike Schaefer, our "master pruner", work together to keep our landscaping healthy and correctly shaped. We are grateful that Mike noticed a serious problem with our Maple tree in the front of our property and did the necessary work to correct this problem and save this tree. Landscaping is a large investment and we are happy that Dave and Mike show such a professional, educated interest in the care and maintenance of our property. Maureen B., West Chester, PA
Harvey Lerman is very knowledgeable and insures details of the work to be done are confirmed and explained. We have used Bartlett several times now and the crews have been courteous, very proficient, and got the job done very well! I enjoy doing business with Harvey & Bartlett. No plans to change! Thank you for the quality work! Wayne H., West Chester, PA
Scott Thatcher was a great representative to work with. He was very responsive and complied to all request in a quick/professional manner. =) I will be using this company again! Kelly B., Hud Field Services, Norristown, PA
We are very happy with the job done on our property. From the initial analysis of the problem with our trees to the treatment and trimming. Everything was done to our complete satisfaction. Thanks! Great job. We will use your services again. Albert K., Downingtown, PA
Harvey was a pleasure to work with; I was not here when the crew was here, but my wife was, and thought that Scott was also very courteous and professional. We will definitely be using Bartlett again! Dave V., West Chester, PA
Bartlett always very responsive when needing a rep to come out and see your needs. I like the fact you get a quote on the spot, can sign and get scheduled immediately. Carol C., Coatesville, PA
So professional and helpful. Will definitely be using your services again. Very happy! Sarah B., Plymouth Meeting, PA
Dave Helliar is a true professional. I know he will always be prompt and knowledgeable about the issues I have regarding my property. When he makes 'seasonal' care recommendations, he always follows up and they are addressed accordingly. Kathy K., Downingtown, PA
I am always impressed by how knowledgeable all the Bartlett employees are, especially our arborist representative, Dave Helliar. Your employees are always friendly and helpful, including our technician. Renee F., Unionville PA
David was prompt for the initial proposal and the work day (actually early, which was great)! He walked through the yard and even provided me a "map" of the yard to show which trees would be addressed--that made it very easy for me to relay info to my husband and that extra touch helped David to win the business. We are very pleased with the tree work done, the yard was left neat, and the guys were very professional and courteous. I always appreciate it when a crew will come over and shake my hand and introduce themselves. They worked hard, David came back to check on the job (as he said he would), and they finished even earlier than expected. We are very pleased & our yard looks much nicer now! Karen L., West Chester, PA
I am always impressed by how knowledgeable all the Bartlett employees are, especially our arborist representative, Dave Helliar. Your employees are always friendly and helpful, including our technician. Renee F., Kennett Square, PA
We have been using Bartlett Tree Experts for several years now in the care of all our trees on our property. I have always found Bartlett's staff to be absolutely outstanding in their services. Last year when a neighbor's tree fell onto our house AND car at 6:15 in the morning, Harvey Lerman, our Bartlett Rep., was our first call and he was there within the hour! He had his crew there shortly thereafter and everyone made sure that the tree was lifted safely off of the car and house without further damage. It was no easy task either. The Bartlett crew are always professional and their knowledge and expertise are truly top notch.
One of the reasons we initially chose Bartlett Tree Experts was because we had seen how expertly they handled the removal of a large Ash tree in our neighbor's yard. It was clear that safety was uppermost in their handling of the entire job which included watching for traffic even though our street is not heavily traveled. When that job was completed, the property looked pristine and, except for the absence of the tree that was removed, you would never know that a crew of men and large equipment had ever been on the lawn. Another reason we chose Bartlett is because all of the crew are knowledgeable about the many different trees that come under their care. When they prune a tree, it looks cared for and not butchered. Our trees are thriving under their care. Jackie N., Media, PA
Just wanted to let you know how pleased Jeanie and I are with the work done by your crew so far. We've been interrupted by rain, but there's just part of the hemlock still standing (maybe 25' or so and all branches are stripped) and they were able to clear away all the debris before the rain finally shut down everything. I didn't get a chance to compliment the crew before they pulled out, but will make a point of doing so when they return. They even got the fencing back up enough that we can take our dogs out - Dusty and Ms.
Crash are appreciative (as are we after having them pretty much house-bound all day). Steve S., Coatesville, PA
Hi Dave, Just a quick note to tell you how pleased we were with the work your company performed on our property. I was especially pleased when the two flowering crab apples you pruned came into bloom. They were really spectacular and their shape is so improved. Thanks again and I look forward to working with Bartlett again soon. Bill M., Downingtown, PA
Outstanding service and quality of work - as always! Well done - much success for your efforts going forward. Brad R., Chester Springs, PA
Always pleasant, very knowledgeable, prompt and courteous. Juan D., Norristown, PA
I wanted to send an email to you regarding the tree work we had done by Bartlett at our home in Malvern. I must say that the gentlemen you sent out to our home were very profession, courteous, and very hardworking. They paid great attention to detail to our trees. They were very knowledgeable, and just flat out did a terrific job. We will definitely use your company in the future for our tree work. I must also say that you yourself were a pleasure to work with. Charmeka P., Malvern, PA
Dave Helliar is always great - he communicates well, takes his time to explain things, and I have never had to chase him around, he always returns my calls promptly. The crews that have been to our home are hard working and will stop and answer questions with hesitation. Bartlett is not inexpensive but I wouldn't change companies for anything. Tom D., Devon, PA
I am a return customer to Bartlett and a big fan of David Helliar and have only great things to say about the firm and the service. Lois C., Downingtown, PA
Whether it's my Rep. Rich Dexter, Bob and his crew (who call me before a job and give me their cell number!), or Tammy and Bonnie in the office, everyone is professional, on the job, and a great representative of your company. I have always been pleased with the service, and the results are a testament to your fine staff and methods/materials. Good old-fashioned customer service that you don't find anywhere today. A big thanks as always! Alexis S., Phoenixville, PA
Dave and Mike are the best! I feel very confident leaving the care of my trees and shrubs in their hands. Maureen B., Downingtown, PA
We live in an area with lots of older trees. Before the hurricane, I had been proactive and received estimates from two companies for tree trimming, removal, etc. The estimates were for $2,000 and $2,700 and addressed completely different trees, which concerned me. I didn't move forward with either estimate.
After the snow storm, a neighbor hired Bartlett due to tree damage. As they were in the neighborhood, other neighbors had work done as well. I spoke with Scott Thatcher. He came right over to my property and provided a reasonable estimate. This one was in between the other two (cost-wise) I had received, as well as a reasonable combination of the work that was estimated in the other two. I was provided with a written quote immediately - extremely professional paperwork with all the license information, right of rescission, etc. as required by law. Much better than the other two estimates - one of which was verbal.
Customer service is excellent, with updates as to arrival, speedy scheduling, etc. Can't say enough - great people to work with. This is a top notch service company. I have to say I did check reviews before hiring and I see some members mentioning price as an issue. First, I think the price is totally where it should be. Tree work is high-liability between injury and damage potential. Consumers should recognize insurance, training, expertise not to mention the correct tools and equipment is in the price. The work and service from this company is worth every penny. Expert tree work is not something I would cut corners on. Kathryn M., Malvern, PA