What Our Customers Are Saying About Allen Jones
I found Allen Jones to be helpful, professional, personable, and congenial in all of our contacts. I found your crewmembers respectful, thorough, and responsible in tidying the area in which they worked exceptional. They are a credit to your organization.
Polly H., Raleigh, NC
The administration staff was very friendly and passed my information along to the arborist, Allen Jones. Allen emailed me about an hour later and set up a time to come out to assess my ailing tree. He showed up on the correct day at the agreed time and was very friendly, professional, and knowledgeable. He took samples of the ailing tree and gave me requested advice on my other trees. When I received the test results back about the ailing tree, Allen set up services to have it treated. A few days later a young lady came out and treated the tree and ended up treating two other trees for gloomy scale. Then Charlie and John came out and pruned a large tree away from my neighbor's home and shaped up two other trees. They were all helpful and explained what they were doing, asked for my advice on the pruning, and showed me how to prune a smaller tree. I would definitely use them again due to their timely responses, knowledge, professionalism, and respect for me, my time and my trees.
Sylvia R., Raleigh, NC
Allen Jones is fantastic. Very knowledgeable, professional and always accommodating my schedule when coming to give advice and estimates. He always follows up on his completed projects. Deborah G., Raleigh, NC
Deborah G., Raleigh, NC
Allen and the crew were excellent from the estimate to service completion. The crew was eager to please and had pride in their work.
Patricia E., Raleigh, NC
Allen Jones came out, evaluated our property, and made recommendations. He was very patient with our questions and spent as much time as we needed. He was friendly and professional, and never made it feel like a sales job. His crew arrived promptly on the day of the actual work. They were efficient, friendly, and professional. We were extremely pleased with the job and the entire experience. We have found our Tree Experts and highly recommend them to others.
Joe Z., Raleigh, NC
Allen Jones and his team always provides us highly professional service. His technician, Robert, took the time to inspect my job site with me before services. I always appreciate that step. Shrubs, trees, and ornamentals have significantly improved under their stewardship.
William F., Youngsville, NC
They are so knowledgeable that I feel confident with their input and allowing them to make any pruning and shaping necessary without my oversight.
Holly H., Raleigh, NC
Allen and all crew members who have come and worked on our property are gracious, well informed, and help solve or answer any questions we may have. The staff is very accommodating when we need to set up appointments. The contractual dates of service are always on schedule. As a result our trees are very healthy and we respect the company's determination and efforts to do the very best job that they can.
Donna H., Rolesville, NC
Allen Jones is super nice, very knowledgeable, always willing to help me and address my concerns. Bartlett knows what they are doing and other landscape professionals always recommend them. I do feel you get what you pay for.
Susan S., Raleigh, NC
The crew members were great. They were personable, professional, and explained everything to our satisfaction.
Thomas J., Raleigh, NC
Perfection every time.
Michelle N., Raleigh, NC
Allen comes out to the house any time, if I have questions or need an opinion. I trust him and always look forward to our visits. I could not ask for anyone more knowledgeable and pleasant than him. He is truly an asset to your company.
Lydia M., Wake Forest, NC
Allen Jones is very helpful. I have recommended him to neighbors several times.
Jane A., Raleigh, NC
Allen is very professional and his knowledge is wonderful.
Lydia M., Wake Forest, NC
We were very impressed by Allen’s knowledge of trees and their diseases. We felt confident in his suggestions for our trees. When the crew members came to do the work, they were professional and answered all of our questions. We can not wait until Spring to see our trees and yard all leafed out.
Lisa W., Wake Forest, NC
The crew did a good job. The trees look great. The boys cleaned up well. I am glad we used your company.
Joe D., Wake Forest, NC
All were professional, well trained, equipped, communicative, responsive, efficient, and then on to their next assignment after all questions and thanks were completed.
Terrance B., Raleigh, NC
Allen Jones is our arborist. Always pro-active and responsive to our needs and inquiries. Significant improvement in the health and appearance of our plants, shrubs, and trees since start of Bartlett service.
William F., Youngsville, NC
I love the care, interest, and expertise Bartlett has in their knowledge of trees and bushes. Their commitment to solving problems toward the recovery of damaged or struggling trees is remarkable. Their suggestions for pruning and shaping trees is what drew them to me initially.
Donna H., Rolesville, NC
I am very impressed with Allen Jones and would have no one else take care of my trees.
Lydia M., Wake Forest, NC
The crew that Allen Jones has sent the last two years has been the best one could ask for. I look forward to having them back again next year.
Cynthia D., Norlina, NC
Allen Jones is a huge asset in dealing with the challenges we have faced with our green giants.
Warren B., Raleigh, NC
Allen Jones did an excellent job planning the pruning on both my property and my Mother's. The crew was great and did a meticulous job.
Bill F., Wake Forest
Allen was very good planning the project and following up for scheduling. Both teams were highly knowledgeable, friendly, and safety conscious. The crew worked with us on minor changes to the multi day project and dealing with weather, an unexpected delay. I am a firm believer in the right tools for the job and Bartlett met that standard 100%. Real professionals.
Jim J., Raleigh, NC
We always appreciate your very kind and knowledgeable staff and the very good service they give.
Sally R., Rolesville, NC
Allen Jones and other staff members have always been professional and courteous.
Kim B., Raleigh, NC
We had a bit of an emergency and we just appreciate how quickly Allen was able to arrange to have the crew out here to get our issue cleaned up.
Jon E., Raleigh, NC
Allen Jones is a great resource of information.
Chris R., Wake Forest, NC
Allen Jones is a delight to work with, his friendly manner is great with customers and the work is always excellent.
Cat V., Raleigh, NC
Really great staff, work, and company! That's a home run in my book, something you don't always get! Thank you!
Shirley H., Raleigh, NC
Bartlett staff are very professional, polite, and respectful. It has been a pleasure working with them especially Allen Jones. Mr. Jones has followed up on every email or question that I asked him.
Elizabeth H., Wake Forest, NC
I have been very impressed with Bartlett and with Arborist Allen Jones. I had a number of Cypress trees I thought I was going to lose - but I only lost two and Allen knew immediately what the problem was. Treatment was given on the trees the very next day and within a week the dying trees were removed. I like Bartlett's concentration on the customer.
Ed H., Wake Forest, NC
The best move I made was to contract Bartlett to do our tree pruning, fertilizing, and pest management. We've been living in North Carolina for seven years and I only wish I called Bartlett sooner. We are 100 percent satisfied with Bartlett. Allen Jones took his time to explain everything to me and answered all my questions. He was thorough and courteous. Craig who did the pruning work was excellent. I would be happy to have do all the work at my home. I will definitely recommend Bartlett to our friends.
Eileen K., Wake Forest, NC
Pretty amazing service! Tom H., Wake Forest, NC
Initial meeting with Allen Jones was very informative and we accepted his proposal to treat and remove trees on the property as appropriate. The team that came to remove the trees were great as well. Pete, Jeff, and Mike were very professional and took care of everything. I have forwarded contact information for your company to our HOA so you can be considered when tree work is required. Thank you very much to everyone. Jeff A., Youngsville, NC
I love your company. Allen Jones is responsive and extremely knowledgeable. Always has time to answer my questions and looks after my property as if it was his own. I have never had anything but a great experience with Allen or all the staff that has worked on my property. Kim P., Franklinton, NC
Working with Allen Jones has been a pleasure -- very easy to communicate with and reliable. And your crew also has been prompt and courteous and has done a great job of cleaning up. Debbie L., Wake Forest, NC
Allen is always courteous and knowledgeable. Barbara B., Wake Forest, NC
Allen and Mike have both been very knowledgeable and professional in their work. I appreciate their having taken time to fully explain the treatment they would apply to a diseased (gloomy scale) tree, and how I could monitor its effectiveness over the coming months. Dan D., Wake Forest, NC
Questions I have regarding shrubs or trees are always answered promptly and with courtesy by the arborist. I appreciate the professionalism of the staff I have met to date. So glad I chose Bartlett Tree Service. Nancy B., Wake Forest, NC
My representative, Allen Jones, is terrific. He always finds a way to help me when I have a tree issue. I sincerely appreciate his professional and responsive way of working with customers!
I am always impressed with the Bartlett teams that come out to the house. They are professional, answer all my questions, respond to all safety concerns, do a terrific job and great clean-up. Thanks again! Miles H., Raleigh, NC
Always there for me. If a problem is not known they will search out the culprit. Enjoy the inspections and use of different products for specific problems. Conscious of the environment at all times and show respect for my garden. Fran S., Wake Forest, NC
The crew did a very good job. The property is much improved aesthetically, and otherwise. Above all, and very much appreciated, the crew was professional in their interaction with me and each other, courteous, hard-working, and efficient. They took great care in their work and were proud that they represented Bartlett. Upon leaving, the only evidence the crew had been on the property was the beautiful scene they left behind. Tom P., Wake Forest, NC
The staff was very personable and gave me a good sense that the job would be done correctly and it was. Thank you. Sherry E., Youngsville, NC
I enjoyed working with Allen and Everette. They were very knowledgeable and were generous in answering all of my questions. Eileen G., Wake Forest, NC
Thank you so much for a big job very well done. A special thanks to Allen Jones for all his help. The "guys" that came to my home are to be admired for their expertise and efficiency. Jackie L., Wake Forest, NC