Vernon Office Staff
What Our Customers Are Saying About Oliver Darby
Love the service from the receptionist to the arborist. Oliver not only did excellent work but he went above and beyond during our consultation to answer my questions and provided sound advice about other trees on our property. Will recommend to others.
E. B., Vernon, BC
Oliver was fantastic. He showed up on time, was knowledgeable, and organized everything. The crew was respectful, polite, and did not damage any of our shrubs or other trees. Really appreciated that. It is increasingly hard to find good services that do a quality job on time. I will keep Oliver's number handy for use in the future and to pass on to others.
Tom F., Vernon, BC
The Staff was courteous and friendly. They asked if it would be ok to drive on the lawn with the bucket truck before doing so, and asked me how many feet I wanted trimmed off the top of the Cedars. He then topped the first Cedar tree and one of the fellows on the ground came and asked me to take a look to see if that looked good. I said yes and he continued with the rest of the hedge topping while the ground crew were working on shaping the fronts and backs. They cleaned up the yard and driveway very nicely. I was very pleased with the job they did and have had many compliments about how great the trees looked. I do not have any friends of relatives that have large trees or hedges to trim, but if anyone needed the services I would not hesitate to recommend Bartlett.
Oliver Darby was the Arborist Representative who came out and gave me a quote, he also was very pleasant and knowledgeable about the trees. He kept in touch with me as far as their schedule and what day they would be coming and time. When he saw the job before mine might take a half hour longer he called to let me know right away. Customers appreciate being kept up to date. So all and all it was a very good experience working with Oliver and the staff.
Gail S., Vernon, BC
They went above and beyond what was requested.
Lorraine S., Vernon, BC
These guys were the nicest people, explained to me in detail what was going to get done and why. The team came and completed their job in a timely fashion, when done they left the area neat and tidy.
Shawn P., Vernon, BC
The crew was efficient and helpful in explaining the process of removing our tree. They were friendly and left the area in pristine condition.
Lawrence W., Vernon, BC
Excellent service and very capable arborists.
Paula D., Vernon, BC
I feel your service is outstanding and I would recommend you to anyone.
Laurie C., Vernon, BC
Bartlett are truly tree experts. Our entire experience from getting a phone call telling us when Oliver would arrive to provide an estimate, to getting the trees removed completed by the crew was an most pleasant and worry free consumer bonus. The nicest touch was in receiving Oliver's bio and knowing the qualifications of your expert Arborist. Your prices are very moderate and I must congratulate you on your service. I will definitively use Bartlett again and highly recommend you to anyone and everyone.
Alex K., Vernon, BC
Oliver Darby was great and the crew was outstanding. I gladly shall recommend Bartlett Tree Experts to anyone who needs the expertise and skills your company provides.
A.J., Coldstream, BC
The whole experience was fantastic from beginning to end with all the staff at Bartlett. The crew who worked at our property was hardworking professionals and we thought they were great. Keep doing what you are doing. We reached out to other companies in town and either received no reply or a very belated reply. We will have all of our future tree maintenance done by Bartlett.
Julie H., Coldstream, BC
Thank you again for a job well done. Very professional and respectful employees who listened to our concerns and did a fantastic job.
Tracy T., Coldstream, BC
I was very pleased with Oliver's handling of our project. He was thorough in his on site and written assessment. The price was what I expected and I received a follow up call after the work was done. The two young men who came to our home were efficient and effective in the job they did for us. They kept me informed periodically regarding the work they were doing and were willing to make adjustments if I required them. We had never had tree work done so there was much to do. Halfway through there were tree limbs and branches everywhere, however, at the end of the day you would not know that anyone had been there except my garden looked much better. It is gratifying to know that there is a service in town that does what it says without difficulties arising. Many thanks and I will use your service again.
W.T., Vernon, BC
Many thanks to your crew up at Lake Country who did such an excellent job of trimming our very out of control Elm Trees. And a special thank you to Oliver Darby for all his help and assistance with deciding what to do. He provided excellent service and it is so nice to work with such a friendly, competent, and reliable person. We are very happy with the service provided and will certainly recommend Bartlett Tree Experts to our friends.
Marilyn K. , Lake Country, BC
Your crew was impeccable, professional, courteous, and efficient. They explained and discussed the work to be done and completed it as per contract.
David T., Vernon, BC
Oliver and the boys were awesome and so accommodating! Place looks great and I will not hesitate to refer Bartlett Tree Experts to others.
Dee P., Vernon
I could not even find the stump from the tree, now that's spectacular removal! Great job as always Oliver.
David P., Vernon