Mark was very professional, informative, and helpful. The crew was very friendly and respectful. They did a great job on our hedges. We were appreciative of their service because we were unable to find someone who could tackle our high hedges.
Bud B., New York Mills, NY
View all testimonials for New York Mills, NY
We were pleased with the service throughout the process. Nothing to note that could be improved. Rich was knowledgeable, friendly, and easy to communicate with, prior to the tree removal as well as afterwards for follow up. Germain was competent, careful, personable, and did a commendable job taking down the tree in a difficult location.
Nicholas S., Skaneateles, NY
View all testimonials for Skaneateles, NY
Everyone is what my generation calls user friendly. Listening to my concerns, discussing going forward in a way that we could easily find a direction going forward. Thank you.
Kris B., Clinton, NY
View all testimonials for Clinton, NY
Everyone is always nice. Greg is extremely knowledgeable, listens well to concerns, and takes the time to answer each question thoroughly.
Karla C., Camillus, NY
View all testimonials for Camillus, NY
Our aborist, Kasey, is helpful, knowledgeable, and professional. We received timely updates and suggestions regarding fertilization, possible diseases that could impact our trees, and helpful advice. The crew who did our most recent tree work were friendly, courteous, and neat. The work was done safely and in the time slot that was promised. Ryan and Brandon were great.
We are very happy with Bartlett. We have lived in our home for thirty years and will continue to rely on Bartlett. If the company was public, we would invest and buy stock in it.
Kevin C. , Cazenovia, NY
View all testimonials for Cazenovia, NY
We were away when the spraying was performed but we were informed by your office as to what was to take place. My parents were here and service was performed as detailed.
Deborah S. , Memphis, NY
View all testimonials for Memphis, NY
Have used Bartlett for over ten years. Even my odd ball request are treated very respectfully. Like leaving all the trimmings on the ground for me to clean up. I'm 77 and want to still feel useful.
Nick A., Phoenix, NY
View all testimonials for Phoenix, NY
Both the arborist, and the gentleman that gave my Magnolia its first treatment were amazingly polite, respectful, and informative. I am very happy I reached out to Bartlett. You came highly recommended by a friend of mine who is a master gardener.
Toni L., Utica, NY
View all testimonials for Utica, NY
They have been nothing but professional in all of my interactions. We have had only good experiences with everyone we have dealt with. Everyone seems caring and knowledgeable.
Mitchel E., Mattydale, NY
View all testimonials for Mattydale, NY
All of the people that I had contact with at Bartlett were friendly and knowledgeable from the receptionist and the arborist who came to the house and gave me the estimate and the crew that did the work on the two trees. The crew came on time and did a great job of cleaning up the large limb that had fallen in the backyard and then trimming the tree in the front. They were quick and professional and I would recommend them to my friends and neighbors.
Ken W., East Syracuse, NY
View all testimonials for East Syracuse, NY
It was all good. Professional, friendly, and easy to work with.
Daniel D., Vernon, NY
Mark came to my house and answered my questions regarding treatment of my Ash trees and looked at some other trees that I had concerns about. The technician was very friendly and professional. He also answered some questions that I had.
I would definitely recommend Bartlett to others for superior customer service.
Tim W., Canastota, NY
View all testimonials for Canastota, NY
Dealing with Bartlett is always a good experience. Kasey Gabrielsen, Arborist Representative, is very knowledgeable, friendly, and helpful. The crew is efficient, courteous, and helpful, always leaving my property perfectly clean. Great job.
Kathy C., Manlius, NY
View all testimonials for Manlius, NY
Continue the great service and response to our needs. All good, on time, Greatly appreciate the phone call the day before to announce when the arborist will be on site.
Bill S., Union Springs, NY
View all testimonials for Union Springs, NY
The entire Bartlett staff and crew members are exceptionally helpful, friendly, and efficient. My husband and I have appreciated their expert help for twenty years.
Julie M., Marcellus, NY
View all testimonials for Marcellus, NY
Appreciate Rich coming out yearly to discuss tree issues.
Carole E., Aurora, NY
I appreciated the information your arborist gave me on the trees on my property and how to care for them. He was very personable and knowledgeable.
Christine H., Hamilton, NY
View all testimonials for Hamilton, NY
I have been a Bartlett customer for years and have been and continue to be satisfied with the firm's service.
Joe M., Bernards Bay, NY
Everyone is very polite, work is done on time, premises always left clean. The arborist is excellent, knows his business well. I have over fifty different trees and they are all doing great. Right now all are blooming and beautiful.
Arthur S., Weedsport, NY
View all testimonials for Weedsport, NY
Everyone I have dealt with have been friendly, professional, and courteous.
Jeff M., New Hatford, NY
Great advice on what trimming should be done. Professional and knowledgeable. Excellent work. Very impressive to see the crew climbing and cutting. Overall, our expectations were met and the work was done safely.
Tim R., Rome, NY
View all testimonials for Rome, NY
Great job and great work.
Very professional and worked efficiently. Great job would highly recommend.
Debra K., Baldwsinville, NY
I worked with Mark Kicher and I could not have been happier. He was very knowledgeable and professional. All of the work was completed just as he said and in a timely fashion. Thank you Bartlett and Mark.
Dianne S., Bridgeport, NY
Thank you all for excellent service from the first phone call through completion of the tree removal and follow up communication.
Amy B., Syracuse, NY
Our service provider was Ernie. He did a great job answering our questions and applying the treatment. Was patient and informative.
Karen J., Munnsville, NY
Bartlett care is always professional and friendly.
Darlene F., Manlius, NY
Could have been more timely with responses to questions regarding proposal. I had to leave several voicemails among several numbers before getting a response.
Susan P., Tully, NY
View all testimonials for Tully, NY
Adam is always a pleasure to work with, he goes the extra mile and is informative, offers helpful guidance. It was nice to meet Sonya, who seem willing and open to requests.
Mariette V., Barneveld, NY
Professional and courteous.
Jesse W., Pompey, NY
Polite, professional, and trustworthy.
John P., Deerfield, NY
Everything was handled professionally and expertly. All members of the Bartlett team were polite, courteous, and more importantly friendly. The crew showed up, explained what was going on, did the work, let us know when they were finished, asked if we were satisfied. The front yard was left cleaner then when they came. I would recommend Bartlett without any second thoughts.
Tom J., Minoa, NY
View all testimonials for Minoa, NY
I was not home when the crew came, but work was done neatly, and everything was clean when I got back. I also appreciated the notice when they were coming.
Jennifer G., Caly, NY
Two different jobs. Very happy with the results and professionalism with everyone.
Joe F., Watertown, NY
You are the best. Can not think of a thing that could be better.
Margaret C., Thousand Islands, NY
The work crew was courteous and considerate of our property. They did an excellent job and we appreciate the work that was done for us. Rich Croft is very knowledgeable and professional. It is a pleasure to work with him and the staff.
Nancy L., Elbridge, NY
Truly professional crew that trimmed the tree’s. Thank you.
Joe F., Sacketts Harbor, NY
I really can not think of one thing that could have been handled better. Totally professional all the way though. The folks i worked with define exemplary customer service. Sharp, on time, and totally professional.
Donald D., Dryden, NY
Greg Portzline, my Bartlett Arborist Representative, and his entire crew and staff did an outstanding job in addressing the tree needs on my new property in Northern New York. I look forward to working with Bartlett Tree Experts again in the future.
Jeremy S., Wellesley Island, NY
Your arborist, Greg Portzline, was very knowledgeable about my trees and was helpful throughout the process. Not much contact with crew members but Madison on your staff was very helpful.
Gary P., Mexico, NY
Bartlett representative was very thorough and informative. Answered all our concerns about spray and our hay to be baled. Also offered fall service that would greatly help with our Gypsy Moth infestation.
Audrey D., Frankfort, NY
Jason is a wonderful representative of your company. He responded immediately to an emergency situation of a tree through our roof. He was very kind to us and offered suggestions on how to proceed. The crew came out that afternoon to remove it. The crew was very friendly and seemed to be happy employees although they were working late on New Year's Eve. The site was immaculate when they left, all stumps hauled away and branches ground up. We were very pleased and would call on them again in the future. Highly recommend.
Jean C., Jamesville,NY
All Bartlett staff was courteous and knew exactly what needed to be done on our property.
Sharon Irwin, Martville, NY
Both the representative, Jason, and tech, Chris, were very professional, knowledgeable, friendly, and polite. Very happy that we chose Bartlett. Very high rating to Bartlett for service and professionalism.
Dan L., Fabius, NY
Jason did a fine job analyzing problems with my trees and his treatment plans worked well. Matt English the technician is always on time, is very customer orientated, and is very thorough in his work. Madison, in the office is always courteous and helpful. My thanks to all who make my property look good.
Nick R., Cortland, NY
View all testimonials for Cortland, NY
