Everyone I have dealt with have been friendly, professional, and courteous.
Jeff M., New Hatford, NY
Everyone at Bartlett has continually been helpful and friendly. My spruce trees are doing really well, and it brings me a great deal of happiness to be able to look out and enjoy them.
Laurie E., Saquoit, NY
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It was done to perfection. The debris was taken away and trees were taken down with care. Eric and staff were responsive, and the experience was positive.
I would definitely have Bartlett for more work when needed. They have the right equipment to navigate the yard which is not always the case with smaller organizations.
Barbara K., North Syracuse, NY
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Kasey is very professional and friendly. She has always taken the time to answer all my questions. Communications are excellent. The crew members were very efficient, and the lead member explained the work and answered all my questions.
Laurie C., Cazenovia, NY
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I feel comfortable with the knowledge that Mark brings to caring for our many trees especially the Conifer garden. Since purchasing our home Bartlett has done wonderful work year after year.
Richard W., Utica, NY
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Kasey was wonderful. Very professional. She listened to my concerns, made good suggestions, and wrote up exactly what we talked about. She is a keeper.
Head crewman was professional and took the time to go over what was being done and followed through just as we talked about. Crew was friendly.
Barbara O., Fayetteville, NY
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Everyone I dealt with were courteous and informative. They were willing to answer any question I had. The people who actually did the pruning worked together well, and answered any questions I had. They took time to make full explanations of their answers.
Karol G., Syracuse, NY
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Great advice on what trimming should be done. Professional and knowledgeable. Excellent work. Very impressive to see the crew climbing and cutting. Overall, our expectations were met and the work was done safely.
Tim R., Rome, NY
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Both Mark and his crew have worked on my property since it’s inception, perhaps with different names, but the level of service has been exceptional. I plan to continue employing them, and you, even when confronted with neighbors who look at me because of your pricing, one does get what one pays for.
Mary M., Hamilton, NY
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Staff was very efficient, talented, safe, and polite. Checked several times to verify branches were trimmed as desired. Representative detailed with quotes and provided scope options as requested.
Jon C., Cicero, NY
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Great job and great work.
Very professional and worked efficiently. Great job would highly recommend.
Debra K., Baldwsinville, NY
I worked with Mark Kicher and I could not have been happier. He was very knowledgeable and professional. All of the work was completed just as he said and in a timely fashion. Thank you Bartlett and Mark.
Dianne S., Bridgeport, NY
We have always been more than satisfied with the quality of the work by all the workers. Jason Pieklik always provides valuable advice and is proactive about our needs. He is the best.
Howard W. , Dewitt, NY
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Brian and crew did a great job. We talked about the project. We looked at the trees together. When they were done they ask me if I was satisfied.
Brian C., Oneida, NY
We were very pleased at how quickly they were able to come out to prune and remove our trees they did a great job and arrived right on schedule.
Jennifer R., Mattydale, NY
We have been in a relationship with Bartlett for years. They are experts in tree management and care. We have had various projects done by them, always professionally and courteously. Greg Portzline , our Bartlett representative, is a thoughtful and competent leader of the team. He is extremely knowledgeable and easy to work with. The crew members are all intelligent, considerate, and skilled in working with our trees. They are the best. I really can not say enough about how thankful we are that we called Bartlett the first time. Since then, as our yard has aged, we have seen them every year to treat our Ashes, remove trees, and fertilize. Last year we had the crew raise the canopy of some of our trees. They did an excellent job and now our formerly muddy lawn is flourishing in the light. Everyone associated with Bartlett has been very competent and a pleasure to work with. We trust them to do what needs to be done and do it very well.
Elizabeth C., Fulton, NY
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Thank you all for excellent service from the first phone call through completion of the tree removal and follow up communication.
Amy B., Syracuse, NY
Greg had a crew on our downed tree the same afternoon it came down. Very professional crew and always safety first.
Steve B., Kirkville, NY
Our service provider was Ernie. He did a great job answering our questions and applying the treatment. Was patient and informative.
Karen J., Munnsville, NY
Bartlett care is always professional and friendly.
Darlene F., Manlius, NY
Could have been more timely with responses to questions regarding proposal. I had to leave several voicemails among several numbers before getting a response.
Susan P., Tully, NY
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Adam is always a pleasure to work with, he goes the extra mile and is informative, offers helpful guidance. It was nice to meet Sonya, who seem willing and open to requests.
Mariette V., Barneveld, NY
Professional and courteous.
Jesse W., Pompey, NY
Polite, professional, and trustworthy.
John P., Deerfield, NY
Everything was handled professionally and expertly. All members of the Bartlett team were polite, courteous, and more importantly friendly. The crew showed up, explained what was going on, did the work, let us know when they were finished, asked if we were satisfied. The front yard was left cleaner then when they came. I would recommend Bartlett without any second thoughts.
Tom J., Minoa, NY
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Friendly, helpful, knowledgeable, neat, reliable, and professional.
Susan M., New York Mills, NY
I was not home when the crew came, but work was done neatly, and everything was clean when I got back. I also appreciated the notice when they were coming.
Jennifer G., Caly, NY
Two different jobs. Very happy with the results and professionalism with everyone.
Joe F., Watertown, NY
You are the best. Can not think of a thing that could be better.
Margaret C., Thousand Islands, NY
I was totally satisfied. The arborist and the person who did the fertilizing were very pleasant to deal with.
Overall, very satisfied.
Linda O., LaFayette, NY
The work crew was courteous and considerate of our property. They did an excellent job and we appreciate the work that was done for us. Rich Croft is very knowledgeable and professional. It is a pleasure to work with him and the staff.
Nancy L., Elbridge, NY
Truly professional crew that trimmed the tree’s. Thank you.
Joe F., Sacketts Harbor, NY
I really can not think of one thing that could have been handled better. Totally professional all the way though. The folks i worked with define exemplary customer service. Sharp, on time, and totally professional.
Donald D., Dryden, NY
Greg Portzline, my Bartlett Arborist Representative, and his entire crew and staff did an outstanding job in addressing the tree needs on my new property in Northern New York. I look forward to working with Bartlett Tree Experts again in the future.
Jeremy S., Wellesley Island, NY
Your arborist, Greg Portzline, was very knowledgeable about my trees and was helpful throughout the process. Not much contact with crew members but Madison on your staff was very helpful.
Gary P., Mexico, NY
Bartlett representative was very thorough and informative. Answered all our concerns about spray and our hay to be baled. Also offered fall service that would greatly help with our Gypsy Moth infestation.
Audrey D., Frankfort, NY
Thanks We have used Bartlett for decades at our previous residency and look forward to continuing on Cayuga Lake.
Bill S., Union Springs, NY
Chris, who sprayed our Peach tree, was knowledgeable and courteous. I appreciated his sense of humor. My first impression of Bartlett was with Rich. In addition to comments and advice about my Peach tree, we walked the property and discussed other possible projects. He was a wealth of information and was in love with my trees. A great experience, and I will have him back for further advice.
Chris B., Weedsport, NY
Jason is a wonderful representative of your company. He responded immediately to an emergency situation of a tree through our roof. He was very kind to us and offered suggestions on how to proceed. The crew came out that afternoon to remove it. The crew was very friendly and seemed to be happy employees although they were working late on New Year's Eve. The site was immaculate when they left, all stumps hauled away and branches ground up. We were very pleased and would call on them again in the future. Highly recommend.
Jean C., Jamesville,NY
All Bartlett staff was courteous and knew exactly what needed to be done on our property.
Sharon Irwin, Martville, NY
Both the representative, Jason, and tech, Chris, were very professional, knowledgeable, friendly, and polite. Very happy that we chose Bartlett. Very high rating to Bartlett for service and professionalism.
Dan L., Fabius, NY
Rich Croft is always a pleasure to work with. His knowledge helps us make long term decisions. The crew was friendly and took good care of us and the trees.
Stephanie J., Clayton, NY
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Jason did a fine job analyzing problems with my trees and his treatment plans worked well. Matt English the technician is always on time, is very customer orientated, and is very thorough in his work. Madison, in the office is always courteous and helpful. My thanks to all who make my property look good.
Nick R., Cortland, NY
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