We had a tremendous number of limbs come down from three tall evergreens. I saw Bartlett at a neighbors and met up with John Pagano. I realized they were swamped that day but asked if they could find a day to help clean up what looked like a forest on our yard. He was professional, courteous, and responsive. They found a way to squeeze us in that afternoon. The tree trimmers were very hard workers and polite on a long cold snow filled day. Very much appreciated.
J. N., Darien, CT
John Pagano is terrific, he responds quickly to all my questions and meeting with me, explains all work done on my property so I can understand completely. A pleasure to deal with him.
Carol A., New Canaan, CT
Trustworthy and terrific. Thank you John. I will continue as a customer and will recommend Bartlett whenever possible.
Susan K., Norwalk, CT
They are real tree people.
John L., Darien, CT
John Pagano was terrific and helpful with the terrible storm damage on my property that included killing a forty year old White Pine and two Hemlock Trees. He understood my concerns regarding a huge Maple in my backyard that Bartlett had cabled many years ago. He made sure to reset the cable after the tree lost a substantial side branch. As I told my neighbor no arborist but Bartlett is permitted to care for my trees.
Susan K., Norwalk, CT
John Pagano has been an excellent source of help and information. He delivers high quality customer service, always responsive, and knowledgeable.
Mary Kay S., Dar
Within the first few minutes of meeting John Pagano we could see that he was extremely knowledgeable about our trees, which made us trust him implicitly. John and his crew were courteous, professional, and a pleasure to have working on our property. They all work well together, and left our property looking clean and beautiful. We were very happy with the job and received lots of compliments on their work.
Diane W., Darien CT
John and his team were outstanding, particularly as they dealt with heavy rain and the tree being removed was through our deck. They made a complicated job very easy and were a pleasure to deal with.
Michelle T., Darien CT
Bartlett's staff was very accommodating, John Pagano is knowledgeable, responsive, and was on the property with the work crew to insure instructions were carried out correctly. The work crew was very professional and accommodating and did a good job. Bartlett is the best tree specialist I have ever worked with. I will refer Bartlett to all of my friends and neighbors.
Christie S., Darien CT
John has been very helpful to us! He has helped us understand the needs of the trees on our property in a thoughtful way and has taken the time to make sure we understand what he recommends. We look forward to working with him as we go forward. Crew members have been nice but I don't know their names. We feel very fortunate to be partnered with Bartlett. Thank you. Chrissy B., New Canaan, CT
