Very prompt in responding to request for estimate. Assessment and advice was consistent with my requirements. No attempt to up-sell. Bartlett had the equipment and skilled personnel to properly and safely prune and manage growth of an American Holly with outstanding results. Very satisfied.
Gerry V., McLean, VA
Our arborist and anyone at Bartlett we have been in contact with have provided us with superior service. Heath has been extremely helpful to us in dealing with a series of unusual problems with trees and ornamental shrubs brought on by the extremely wet conditions we have experienced recently at our home and church. Heath is very responsive to questions and concerns we pose. For instance our church will be undertaking a rather large construction project and I was concerned about the trees on our campus. Heath suggested that Bartlett conduct a tree inventory and provide a report about tree health, problems found, valuations of the trees, and recommendations for maintaining the health of the trees. We took his advice and the resulting report was outstanding. If anyone cares about their trees, having Bartlett conduct a tree Inventory will be money well spent.
Vernon G., McLean, VA
It is always a pleasure to deal with the folks at Bartlett. They are courteous and accommodating, and above all knowledgeable. As the Landscape Chair for a community with a solid asset in terms of mature trees, my priority is to make sure the properly is cared for. I never have to worry about any type of pruning work, it is always done in a manner that is sympathetic to a tree's growing pattern. I rest easy knowing that any recommendations to feed or fertilize are legit and not a means to pad the bill.
Stoneleigh, HOA, McLean, VA
It is always a pleasure to deal with the folks at Bartlett. They are courteous and accommodating, but above all knowledgeable. As the Landscape Chair for a community with a solid asset in terms of mature trees, my priority is to make sure they are properly cared for. I never have to worry about any type of pruning work. It is always done in a manner that is sympathetic the tree's growing pattern. I rest easy knowing that any recommendations to feed or fertilize are legit and not a means to pad the bill.
Stoneleigh HOA, McLean, VA
Heath was friendly and easy to talk to. After studying our giant tree and answering our questions, he outlined possible options. There were no pressure tactics, with his encouragement, we decided to take a week or two to think about what we wanted to do. We ultimately decided to have the tree taken down, and Heath followed through and made all the necessary arrangements. He promised that the company would do everything possible to make sure that little or no damage would be done to our yard, as limbs and pieces of trunk were hand carried to the curb. The company kept its promise. We can not say enough about the wonderful crew of four men and one woman. They worked like players of different instruments in a symphony. The highly trained crew had all the equipment they needed, they looked out for each other because one misstep could have meant injury to someone. If we had a question, they always responded with a smile. And when they finished for the day, the young woman came to the door and informed us that they were leaving and not to forget to lock the basement door we had left open for them. One last comment, the three trucks that arrived for the job were impressive.
John B., McLean, VA
This was our first service and the young woman who did the service could not have been nicer. Now I am just hoping that my boxwoods will rebound.
Jean T., McLean, VA
Excellent team of intelligent focused folks. I am able to make informed and on-time decisions because communication is prompt and substantive. I am beyond satisfied and relieved that my HOA supported the idea to contract with Bartlett for the care and maintenance of our property’s old trees.
Stoneleigh HOA, McLean, VA
