Bartlett staff, everyone, alway polite, professional, and friendly. Always keeping me up to date on information and willing to answer any questions I have.
Bob N., Shepherdstown, WV
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Derek and his crew are absolutely the best in the business. They are knowledgeable, professional, friendly, and very customer service savvy. I love that they listen to my questions, provide clarification, and options. I also appreciate the fact they are timely and they do what they think is best or warranted, they literally ask and confirm.
Michelle M., Hagerstown, MD
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Your staff did an excellent job. Very professional in work and conversation.
David D., Waynesboro, PA
They did everything well. No suggestions as too how it could have gone better. Knowledgeable. Professional. On time.
Totally satisfied. The Crew was on time and very professional. Took down a large tree without any damage to the yard or surrounding area and even blew the sawdust and small bits into a pile and took it away. When they finished you could hardly tell a tree had been there. Excellent work.
Andrew C., Charles Town, WV
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Very professional, timely, and caring, ensuring that I was completely satisfied with the finished product. Will definitely use the service again.
Phyllis B., Martinsburg, WV
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Dillon and Andrew were the crew that serviced our property and we could not be more pleased. They were both friendly, professional, and respectful of our landscape. Dillon asked, after each project, for me to see if it was to my satisfaction and made a couple changes at my request. We have relied on Bartlett for years for all our tree and shrub needs and look forward to continuing to work with you in the future. Also, kudos to Derek Furry for always being available to answer my questions and offer advice.
Sandra and Bruce A., Kearneysville, WV
Derek was such a pleasure to work with and such a welcome resource. As first-time homeowners with several large, mature trees straddling our property and the neighbors, we were worried about the responsibility on our plate. Derek gave us clear information about each species and recommended straightforward preventative measures. We were relieved that long-term care was within our reach and that we now had a knowledgeable ally at Bartlett. We have worked with various contractors and home professionals and Derek’s personal communication style is exceptional. We appreciated the level of professionalism and guidance during his consulting visit.
Lydia M., Clear Spring, MD
We had a very good experience with Bartlett. The two young men were very professional and also friendly. They explained what was the plan, and they listened to our feedback. We would definitely use Bartlett again.
Eric S., Williamsport, MD
We have been very pleased with Bartlett Tree Experts service. Our Arborist, Derek, has been great. Derek responds quickly to our questions and concerns. He diagnoses problems on the spot and quickly provides treatment plans. We trust his judgement and recommendations. We have never regretted selecting Bartlett for the care of our beautiful trees, and have been confident enough to recommend Bartlett to our neighbors. Service Crews are always polite, respectful, and competent. All jobs have been completed to our satisfaction. Bartlett is worth the price.
Cindy B., Smithsburg, MD
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In this day of all too frequent poor customer service the one exceptional customer experience I can count on is from Bartlett of Chambersburg. Silas, Zeth, Nate, and Andrew arrived on time and got to work on a fairly comlex job. To say I am pleased with their work would be an understatement.They did a fantastic job, cleaned everything up, and made sure I was satisfied before they left. This was the latest of several previous jobs and the result is aways the same. Great sevice, great work, and great result.
Thomas F., Sharpsburg, MD
Dylan and Andrew did an excellent job of removing a dead tree and removing dead branches of several other trees, without damaging nearby structures and garden plantings. I am already planning their return for more work on my property.
Edward B., Berkeley Springs, WV
The crew was punctual, professional, efficient, and courtesy. They arrived and started and only took a break for lunch. We would not use anyone but Barlett Tree Experts from here on out.
Fabulous job.
Mary S., Boonsboro, MD
Ryan did a fantastic job of trimming all our trees. Have been getting a lot of compliments from friends and neighbors on how good the trees look . We will definitely be using Bartlett tree service in the future.
Debbie C., Winchester, VA
Courteous, careful of vehicles, conscious of neighbor's property, and knowledgeable about our particular pest problem. Very pleased.
Jim H., Hedgesville, WV
Derek Furry responded quickly to my inquiry about a solution to the bag worms infesting all of our evergreen trees. He accommodated my schedule for his site visit. He was thorough in his inspection of our property and clear on what needed to be done. The service was performed as promised and to our satisfaction. I find Bartlett to be a professional company that responds quickly to the customers needs. Thank you very much.
Yvonne B., Falling Waters, WV
Trees have shown a dramatic improvement since we have had them treated through Bartlett Tree Services. Trees appear healthy and have abundant new growth.
Cathy N., Oakland, MD
Very concerned and conscientious, thank you.
Bruce E., Berkley Springs, WV
I just wanted to tell you what a great job your crew did today. The Shademaster looks great and the Birch was cut down to the ground. They cleaned everything up even better than it was. The crew was really nice and Beauregard, my 115 pound Bouvier loved them. Very professional and great attention to detail. Wonderful job.
Debbie R., Sharpsburg, WV