Super professional. They do an excellent job educating customers about pruning to keep a tree healthy while meeting customer goals. I really ike that the entire crew was made up of certified arborists.
Nancy R, Seattle, WA
We have had Daniel provide quotes on a few projects.he has always been professional, quick to provide follow-up or respond, and explains everything easily so we non-arborists can understand and make the best decisions. He is great.
Gina C., Seattle, WA
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We are impressed with the knowledge and professionalism of your experts. I am happy that I can discuss very specific questions with your knowledgeable staff. We have lots of discussions about topiary, "dwarf" trees, pruning for fruit trees and more besides the continued upkeep of our enormous Douglas Firs.
Elizabeth L., Mercer Island, WA
I was really impressed. They felled five dead trees and pruned two other trees above the hose. They showed up right away, discussed the job, were flexible with timing, and really were willing to work with us to ensure we got what was needed. They even chipped some trimmings from another tree we had laying around. They did miss one tree to fell, but returned and finished the job without issue. From my observation, they were cautious with ensuring the trees were pruned or cut safely and were careful working around the house. They seemed to want to do a good job over finishing early. Definitely would recommend for others.
Brian L., Lake Forest Park, WA
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All representatives and crew were attentive, interactive, considerate, and most pleasant to work with. Should also mention knowledgeable and skilled.
Sharon L., Edmonds, WA
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Professional, knowledgeable, communicative, and reliable. If you want a specialized service and not just cookie-cutter care that most tree experts provide. Bartlett is for you.
Connie B., Kirkland, WA
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Ken gave me a reasonable estimate and answered all my questions and concerns. The crew was on time and worked efficiently. My huge Leland Cypress tree was dangerously close to my house but Eric and his crew took the tree down quickly and safely. I look forward to having them return for more tree care and removal.
Clark S., Lynnwood, WA
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Ken was extremely knowledgeable and personable. He was helpful with all questions and offered educated suggestions. The crew was amazing. They were on time, worked diligently, and the end result was an amazing job well executed. The entire crew knew just what was needed and carried the work out with the utmost professionalism. Bartlett is now our company to use in the future for our tree needs. They have earned our trust and met all our expectations. it was a pleasure to do business with them.
Gail D., Mukilteo, WA
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We have been Bartlett customers for several years because of the great service you provide. Austin Huff and Wyatt Dixon are absolutely outstanding. They are very professional, competent, and polite. Austin and Wyatt are impressive ambassadors for Bartlett.
Harvey S., Kirkland, WA
Austin Huff is thorough and knowledgeable. He is a great listener and has excellent people skills. He is very customer focused. The crew that came out to complete the tree trimming and spraying were equally knowledgeable and courteous. Taylor in the front office was efficient, courteous, pleasant, and helpful.
Andrea B., Bellevue, WA
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Bartlett did an amazing job on our tree. We worked with Ken who was very nice and took the time to explain things well. I asked them to come look at a big Fir tree that had been hit by lightning. I did not want to cut the tree down. They scheduled an arborist to climb this tree and decided that it was repairing it self and it should not be a problem. I did not realize while they were in the yard that they also took some time to look at a very old Maple tree and noted it was a danger to my neighbors house and needed trimming or cut down. This tree was starting to split in half and could do an extensive amount of damage to the neighbors house if it did. Ken suggested that we could have the tree trimmed and braced with a cable. I did not want to lose that tree either. We scheduled an appointment with them. They had two men come out who spent most of the day trimming and bracing the tree in the pouring down rain. Everything was cleaned up very well and the job was done to perfection. I would highly recommend Bartlett Tree service to anyone.
Rachel W., Bothell, WA
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Very pleased with Bartlett Tree Experts. I had asked to remove the canopy of a big leaf Maple, leaving most of the trunk and also leaving the long limbs for use in my landscape. On request, they also "snagged" out the top of the trunk. They did a fabulous job and clean up was excellent.
Denise L., Medina, WA
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Sterling Malcolmson is a rock star. Unfortunately, I do not remember the first names of the two men who came to do the work. However, they were absolutely fabulous. I will definitely recommend Bartlett to my friends. I am so impressed with your customer service methods. Your ogranization certainly knows how to run a business.
Jan S., Mercer Island, WA
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We had such a positive experience working with Bartlett. The wonderful guys that came out to do the job were lovely to work with, did a fantastic job, and completed it in far less time than I was expecting. Our Arborist, Clark, was informative, kind, and helpful. We would absolutely recommend Bartlett to others.
Jenna S., Kenmore, WA
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I enjoyed working with Jordan, Travis, and Kyle. All were kind, polite, careful, considerate, and knowledgeable.
Mary H, Mountlake Terrace, WA
This is a "top notch" company with professional standards. I have dealt with a ton of tree removal companies in my many years in the Property Management Industry, and it is not very often you run across a company like this. Jordon has been great to work with, and went beyond the call when servicing us. He was there when we needed it most.
Lisa P., Arlington, WA
The staff was very knowledgeable and professional. Thank you for an amazing job. My trees are very happy.
Lynn D., Everett, WA
The Bartlett member who came out to look at our trees and give an estimate was very helpful. He informed me of issues that I had not been aware of and gave very good recommendations. I felt very comfortable working with him and his knowledge about our trees and their issues. I would definitely recommend your company. I believe your pricing is fair.
Georgia K., Kent, WA
Dependable service I could rely on every time, whether it was tree removal or storm damaged tree debris.
John M., Bellevue, WA
I am confident that my trees are in very good hands. I am glad that I called on the Bartlett Tree Experts.
Slavie J., Mill Creek, WA
It was a pleasure meeting Sterling, he did a great job describing the best way to prune our cherry tree. Any future work needed we will definitely contact Sterling. Our tree looks wonderful.
Rose B., Clyde Hill, WA
The arborist spent about one hour with me making recommendations about the proposed trimming of the trees and provided a good deal of information regarding tree care.
J. Van B., Normandy Park, WA
Bartlett Tree Experts Seattle, although a smaller office, is very organized with an excellent training program. Employees have outstanding attitudes and superior safety culture. A good example of a Model Tree Company. I highly recommend them for continued TCIA Accreditation status.
Randall J. McDonald CTSP, TCIA Accreditation Auditor PA-01
