Austin Huff is thorough and knowledgeable. He is a great listener and has excellent people skills. He is very customer focused. The crew that came out to complete the tree trimming and spraying were equally knowledgeable and courteous. Taylor in the front office was efficient, courteous, pleasant, and helpful.
Andrea B., Bellevue, WA
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Everyone was so professional and nice. All my questions were answered. Recommendations about future work and upkeep were explained well. Although the work on my trees was not an emergency, I appreciate how quickly the crew was able to come out to do the job. I appreciate how careful everyone was about the surrounding landscape. I was in awe of the woman who backed the cherry picker into my driveway. That was a first. Great entertainment for the little kids next door.
Janis A., Seattle, WA
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Bartlett did an amazing job on our tree. We worked with Ken who was very nice and took the time to explain things well. I asked them to come look at a big Fir tree that had been hit by lightning. I did not want to cut the tree down. They scheduled an arborist to climb this tree and decided that it was repairing it self and it should not be a problem. I did not realize while they were in the yard that they also took some time to look at a very old Maple tree and noted it was a danger to my neighbors house and needed trimming or cut down. This tree was starting to split in half and could do an extensive amount of damage to the neighbors house if it did. Ken suggested that we could have the tree trimmed and braced with a cable. I did not want to lose that tree either. We scheduled an appointment with them. They had two men come out who spent most of the day trimming and bracing the tree in the pouring down rain. Everything was cleaned up very well and the job was done to perfection. I would highly recommend Bartlett Tree service to anyone.
Rachel W., Bothell, WA
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Very pleased with Bartlett Tree Experts. I had asked to remove the canopy of a big leaf Maple, leaving most of the trunk and also leaving the long limbs for use in my landscape. On request, they also "snagged" out the top of the trunk. They did a fabulous job and clean up was excellent.
Denise L., Medina, WA
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Sterling Malcolmson is a rock star. Unfortunately, I do not remember the first names of the two men who came to do the work. However, they were absolutely fabulous. I will definitely recommend Bartlett to my friends. I am so impressed with your customer service methods. Your ogranization certainly knows how to run a business.
Jan S., Mercer Island, WA
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There was a miscommunication for the job on the initial visit but Cory and his crew came back at a later date and went above and beyond my expectations for completing the job.
Tom B., Edmonds, WA
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We really appreciate the fact that Clark Manning worked us into his busy schedule to come out and evaluate our emergency hanging Honey Locust tree, and then found an opening for the crew to come out earlier than expected to remove the dangerous hanging branches. And then the crew, Jay and Austen, were absolutely fabulous in the care to disassemble and remove the branches without damaging our elaborate perennial garden directly below the tree. This is our second time using Bartlett and we could not be happier.
Barbara G., Kirkland, WA
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We had such a positive experience working with Bartlett. The wonderful guys that came out to do the job were lovely to work with, did a fantastic job, and completed it in far less time than I was expecting. Our Arborist, Clark, was informative, kind, and helpful. We would absolutely recommend Bartlett to others.
Jenna S., Kenmore, WA
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Clark Manning was the arborist that worked up the estimate for us and walked us through what would need to be done with a tree removal. He was very patient and helpful through this. The crew that came to do the job consisted of Shea and Austin and those two absolutely deserve a raise. They were so kind to my grandmother and myself, very thorough with the job that needed to be done, and cleaned the site perfectly when they were leaving. I would recommend the whole team at Bartlett to anyone needing to get work done. They were absolutely great.
Rita P., Lynnwood, WA
I enjoyed working with Jordan, Travis, and Kyle. All were kind, polite, careful, considerate, and knowledgeable.
Mary H, Mountlake Terrace, WA
This is a "top notch" company with professional standards. I have dealt with a ton of tree removal companies in my many years in the Property Management Industry, and it is not very often you run across a company like this. Jordon has been great to work with, and went beyond the call when servicing us. He was there when we needed it most.
Lisa P., Arlington, WA
I wish to let Bartlett know how happy I am with the work that was done yesterday. I have been a bit concerned about having anyone prune my trees. Daniel Howland has been professional in his dealings and showing up when he schedules and sending me the paperwork. Travis was a master at manipulating the bucket up through the branches. He did a fine job of removing dangling branches and taking care of where they fell. They made this first job of tree care a pleasant affair.
Carol W., Lake Forest Park, WA
The staff was very knowledgeable and professional. Thank you for an amazing job. My trees are very happy.
Lynn D., Everett, WA
The Bartlett member who came out to look at our trees and give an estimate was very helpful. He informed me of issues that I had not been aware of and gave very good recommendations. I felt very comfortable working with him and his knowledge about our trees and their issues. I would definitely recommend your company. I believe your pricing is fair.
Georgia K., Kent, WA
Dependable service I could rely on every time, whether it was tree removal or storm damaged tree debris.
John M., Bellevue, WA
I am confident that my trees are in very good hands. I am glad that I called on the Bartlett Tree Experts.
Slavie J., Mill Creek, WA
It was a pleasure meeting Sterling, he did a great job describing the best way to prune our cherry tree. Any future work needed we will definitely contact Sterling. Our tree looks wonderful.
Rose B., Clyde Hill, WA
The arborist spent about one hour with me making recommendations about the proposed trimming of the trees and provided a good deal of information regarding tree care.
J. Van B., Normandy Park, WA
Bartlett Tree Experts Seattle, although a smaller office, is very organized with an excellent training program. Employees have outstanding attitudes and superior safety culture. A good example of a Model Tree Company. I highly recommend them for continued TCIA Accreditation status.
Randall J. McDonald CTSP, TCIA Accreditation Auditor PA-01
