I can always trust Bartlett and I appreciated the follow up phone call.
Michael M., Bothell, WA
Very pleased with Bartlett Tree Experts. I had asked to remove the canopy of a big leaf Maple, leaving most of the trunk and also leaving the long limbs for use in my landscape. On request, they also "snagged" out the top of the trunk. They did a fabulous job and clean up was excellent.
Denise L., Medina, WA
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We really appreciated the professional work all of your staff and crew. They were punctual, which seems to be increasingly rare, and very safety focused. We were pleased that they had and used all of their safety equipment. They were very careful of all of our plants, deck, and house. They also explained all of the work that they were doing.
Don L., Seattle, WA
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We received good advice and service. We look forward to using your services again.
Mary N., Snohomish, WA
Sterling Malcolmson is a rock star. Unfortunately, I do not remember the first names of the two men who came to do the work. However, they were absolutely fabulous. I will definitely recommend Bartlett to my friends. I am so impressed with your customer service methods. Your ogranization certainly knows how to run a business.
Jan S., Mercer Island, WA
There was a miscommunication for the job on the initial visit but Cory and his crew came back at a later date and went above and beyond my expectations for completing the job.
Tom B., Edmonds, WA
The Bartlett crew did a great job. The workers were prompt, efficient, and courteous. They were knowledgeable about tree structure and growth patterns and they did a nice job trimming them away from the house. The crew worked collegially together making the process a pleasant experience for everyone. They used appropriate climbing gear and trimming equipment carefully and safely. I will certainly request more work by Bartlett as the need arises. Thanks for your good work.
Meredith O., Seattle, WA
We really appreciate the fact that Clark Manning worked us into his busy schedule to come out and evaluate our emergency hanging Honey Locust tree, and then found an opening for the crew to come out earlier than expected to remove the dangerous hanging branches. And then the crew, Jay and Austen, were absolutely fabulous in the care to disassemble and remove the branches without damaging our elaborate perennial garden directly below the tree. This is our second time using Bartlett and we could not be happier.
Barbara G., Kirkland, WA
We had such a positive experience working with Bartlett. The wonderful guys that came out to do the job were lovely to work with, did a fantastic job, and completed it in far less time than I was expecting. Our Arborist, Clark, was informative, kind, and helpful. We would absolutely recommend Bartlett to others.
Jenna S., Kenmore, WA
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Clark Manning was the arborist that worked up the estimate for us and walked us through what would need to be done with a tree removal. He was very patient and helpful through this. The crew that came to do the job consisted of Shea and Austin and those two absolutely deserve a raise. They were so kind to my grandmother and myself, very thorough with the job that needed to be done, and cleaned the site perfectly when they were leaving. I would recommend the whole team at Bartlett to anyone needing to get work done. They were absolutely great.
Rita P., Lynnwood, WA
We were not going to have our trees trimmed this year, but Mother Nature had her own plans. The big snow storm in February caused a lot of broken limps on several of our trees that needed to be removed. Jordan Harris from Bartlett came to give an estimate. Jordan was very thorough in evaluating our situation and provided us with a written proposal that same afternoon. Given the size of the work to be done, we thought it was a fair estimate. The work was scheduled for two days. The crews did a professional job on all of our trees, especially while removing three very large Oak limbs from over our roof. From start to finish their attitude was fantastic, and they were careful not to damage the perennials that are just now starting to poke above ground. The clean-up afterwards was better than we expected. A big shout-out to Denny, Caleb, Gavin and Ryan for all of your hard work. We will definitely be calling Bartlett for additional work in the future.
Galen G., Kirkland, WA
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We would used Seattle Tree Preservaion in the past before it was acquired by Bartlett. We were a bit nervous that a big national chain would dilute the quality of the long-time locally owned company. But they are who we called when we had an emergency. Our neighbor's large Cedar snapped one of its four co-dominate trunks in the big wind storm in January. Fortunately it was cabled, but the forty foot long broken trunk was suspended horizontally about thirty feet in the air by the cable. The very large base of the broken trunk was suspended over our house and within striking distance of our gas line should the cable snap. Gusty winds were expected in the next thirty-six hours. We got hold of Seattle Tree's ISA Certified Arborist Representative and he showed up at the house. Even though the region's arborists were swamped after the big wind storm he was able to bring in a crew from another job to address the immediate threat to our house. Eric and John were the arborists along with Austin and Ryan who helped. Eric was the climber and worked very hard and skillfully reinforcing the broken piece with several ropes, then methodically removing the trunk piece by piece with no collateral damage. The crew on the ground was very professional. John organized from the ground and spent time going over the fracture site to figure out why it broke, where it did, and to rule out more extensive rot that would require the rest of the tree to come down. The whole operation went smoothly. We slept a lot better that night.
Dave T., Mercer Island, WA
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I enjoyed working with Jordan, Travis, and Kyle. All were kind, polite, careful, considerate, and knowledgeable.
Mary H, Mountlake Terrace, WA
We could not be happier with our experience with Bartlett. All of our encounters were easy and the crew was truly exceptional. We are so grateful to all of you.
Erin S., Seattle, WA
This is a "top notch" company with professional standards. I have dealt with a ton of tree removal companies in my many years in the Property Management Industry, and it is not very often you run across a company like this. Jordon has been great to work with, and went beyond the call when servicing us. He was there when we needed it most.
Lisa P., Arlington, WA
All of my contacts with Bartlett Tree Experts, from the initial call, to Cory Fitzpatrick, to the work crew was very professional.
Nora H., Edmonds, WA
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I wish to let Bartlett know how happy I am with the work that was done yesterday. I have been a bit concerned about having anyone prune my trees. Daniel Howland has been professional in his dealings and showing up when he schedules and sending me the paperwork. Travis was a master at manipulating the bucket up through the branches. He did a fine job of removing dangling branches and taking care of where they fell. They made this first job of tree care a pleasant affair.
Carol W., Lake Forest Park, WA
The staff was very knowledgeable and professional. Thank you for an amazing job. My trees are very happy.
Lynn D., Everett, WA
I was very happy with the service I received. Sterling made an appointment to look at the job in a timely fashion and I got an appointment soon after to have it done. He sent someone who was familiar with the type of trees I had. Ty and his helper did a great job. All of the staff was very courteous, knowledgeable, and on time.
Judith S., Medina, WA
The Bartlett member who came out to look at our trees and give an estimate was very helpful. He informed me of issues that I had not been aware of and gave very good recommendations. I felt very comfortable working with him and his knowledge about our trees and their issues. I would definitely recommend your company. I believe your pricing is fair.
Georgia K., Kent, WA
Excellent service and advise. I will spread the word to my neighbors
John N, Woodinville, wa
Dependable service I could rely on every time, whether it was tree removal or storm damaged tree debris.
John M., Bellevue, WA
Sterling's knowledge and expertise have made an incredible difference to the health of my trees. The difference is incredible. He is a joy to work with.
Barbara C., Bellevue, WA
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Robert and his crew we so wonderful, they took time to explain the process and that he was training a new employee. Robert stayed to be sure everything was being done as planned. He also was helpful in showing the new employee how to make a "perfect" prune. Each person was so professional. Thank you Robert for a great first experience.
Tammy R., Snohomish, WA
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I am confident that my trees are in very good hands. I am glad that I called on the Bartlett Tree Experts.
Slavie J., Mill Creek, WA
It was a pleasure meeting Sterling, he did a great job describing the best way to prune our cherry tree. Any future work needed we will definitely contact Sterling. Our tree looks wonderful.
Rose B., Clyde Hill, WA
Very professional and friendly. Sterling addressed all our concerns.
Sophie and Michel L., Sammamish, WA
The arborist spent about one hour with me making recommendations about the proposed trimming of the trees and provided a good deal of information regarding tree care.
J. Van B., Normandy Park, WA
Your office staff is always quick to respond to my inquiries and provides great customer service. The service was scheduled for my dogwood tree but she was quick to add the lacebug treatment once it was apparent that this was needed. Thank You!!
C. B., Bellevue
Really appreciated how quickly Sterling responded when our large pine tree fell over blocking our driveway. He is professional, courteous, and a pleasure to work with. The worker who came out to do the removal did a good job and was also courteous and professional.
Gail A., Bothell
