What Our Customers Are Saying About Steven Austin
My wife and I would like to express our appreciation for the professionalism and work ethic of the crew that came to trim our feature post Oak tree today. Tommy, Benji, and Sam were on time and efficiently worked on our tree in ways that exceeded our expectations. We would ask that you pass on to Mr. Austin that we will continue to use Bartlett in the future as well as recommend your company without reservation.
Ed and Lynette J., Luling, Texas
Great job from quote, setting expectations, and work performed. Five star service fair price.
Brian C., Wimberley, TX
Your crew did an excellent job, very professional, and focused on safety. The personal attention Steve gives is appreciated.
Tom C., San Marcos, TX
Steve was very professional and knowledgeable. Nolan was also knowledgeable and competent. I am so lucky to have discovered Bartlett.
J.M., Hays County
Steve was great. He went the extra mile to make sure he answered all our questions. The crew was terrific. They did good work and cleaned up everything. I will not hesitate to refer anyone to Bartlett.
We are very satisfied with our service.
Russ C., San Marcos, TX
Meeting with Steve Austin to work out the best plan to preserve our two hundred year old Live Oaks and smaller trees was a pleasure. The trees look beautiful after their pruning and continue to thrive with periodic feeding.
Lyn Y., Hays County, TX
We appreciate your services. From the phone call to finishing work it is always a pleasure to work with your staff. Steve is very helpful and your crew is courteous and respectful of our property. I have been using Bartlett service for approximately fifteen years and plan to continue in the future. You can not go wrong by hiring these professionals.
Gene W., Buda, TX
Steve Austin is always a pleasure to work with. He answers my questions with clear explanations, leaving no doubt in my mind that he is knowledgeable, and that the work provided is of the highest quality.
Cynthia G., San Marcos, TX
Steve Austin is why I continue to use Bartlett. He is an exceptional resource. His technician, Nolan, is accurate, hard working, and very pleasant to work with. I have been a Bartlett customer for more than 15 years. My trees are the best testimonial to your service.
Doug E., Wimberley, TX
Steve and Shea did a good job explaining what needed to be done for my trees. I liked that Steve gave me a bid for the work to be performed. I used your services for two properties within a week. The crews were professional and cared about doing the job right.
Gary T., San Marcos, TX and Wimberley, TX
Steve was great, from his on time arrival, to clean up, and departure he was thorough and patient with me as I asked lots of questions about what he was doing and why. He knows his business and I will ask for him personally for any help we need in the future. You are good folks to do business with.
Steve and Rhonda have always been very caring, patient, and professional as long as we have been customers. It is appreciated. The guys who came out to do the job were very efficient, caring, and professional. They did a good job…we feel Bartlett can be depended on as far as doing what they say. The guys came in the morning instead of after lunch as was set up but we were able to juggle our schedule to accommodate when they came to do the job. It worked out fine.
Barbara K., Wimberley, TX (Hays County)
Superior assistance and care! Bartlett has helped me save at least two trees on my property. I am forever grateful, and would never consider using anyone else.
Mary Jane S., Wimberley, TX
Steve is the best. We feel so fortunate to have him and your company helping with our beautiful trees.
Steve Austin was and always is very professional and caring to work with as far as the need for the care of the trees, as well as working with us to do the job when it would be most convenient for us. Steve is a keeper! The workers did the job while we were not here, but the results show it is a job well done. The lady that answers the phone was very professional as well as caring.
Barbara K., Wimberley, TX
Always friendly and courteous and well-informed!
Karen G., Kyle, TX
Well done by Steve and team. Jason on site was good to work with as well.
Brian M., San Marcos, TX (Hays County)
Delightful to work with. Jim K., San Marcos, TX
I was not at home when they came to trim my trees, but everything was done to my specifications from my meeting/consultation. Mr. Austin listened to everything I said, relayed it exactly to his crew and they followed it to the T. Thank you for shaping my trees and improving their appearance. They look great and that oak tree looks so much bigger now! Very professional job! Thank you! Janice M., San Marcos, TX
Steve Austin has been very professional every time we have worked with him the past three years. His crew does exceptional work. We look forward to our continued work with Bartlett in the future. Don A., San Marcos, TX
Staff is always very professional and efficient. Steve Austin understands trees in Texas and tailors their care for our environment. He clearly explains procedures and answers questions, and then lets the customer decide on work to be done - a refreshing contrast to high-pressure proposals. Sharon L., San Marcos, TX
Bartlett has been a great business to work with. Ross P., Martindale, TX
Steve is awesome! Mike & Myra M., San Marcos, TX
Excellent, professional, but still down to earth. Kent M., Luling, TX
Steve Austin did an excellent job. Joe M., Kyle, TX