The two crew members were everything. It was a great experience. They did a great job communicating,
listening, and telling me how the tree I was most concerned is fairing from the limb that tore off the crown after the ice event. It was only just starting to heal from all the ice cracks from two years ago and I was really worried that the most recent injury meant bringing it down. Joe Harris has been very patient when I have asked him to come check on it. He has never once blown off my concerns or been rude when I talk too much, which I do.
Dena T., Buda, TX
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We have used Bartlett for almost a quarter of a century. They protect over a hundred trees at our farm. Joe Harris, our Arborist Representative, began working with us as a crew member. He is thoughtful, responsive, and a problem solver. John who does our spraying and fertilization helped us solve a problem we had with the treatment of our Italian Cypress trees. He is excellent as well. We have been so happy with Bartlett that we asked them to handle tree issues for our two children in Austin.
Roger W., Blanco, TX
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Jo and Shea are Super nice and professional. They are very knowledgeable and always easy to get ahold of and work with. We are very happy with the service.
Lisa A., Austin, TX
Everything from estimate to pruning was done very well. I felt listened to and supported in my goals for the yard. I had specific requirements with trees around my backyard putting green and everyone was very accommodating and supportive.
Chris G., Dripping Springs, TX
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They were wonderful. It could not be better. Very nice to work with, very informative, and professional. I will recommend Bartlett to anyone. A great job on our very old and beautiful Live Oaks.
Linda V., Kingsbury, TX
Always very courteous and know how to listen and respond to the customers needs. Enjoyed working with the crew, very safe in their operations, showed concern for the trees and property. Thanks.
Ed J., Wimberley,, TX
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We trust Bartlett to treat our sick trees and bring them back to life and they have done it several times to a couple of very sick trees. Thanks to Bartlett for being there with an affordable price also.
Phil S., Gonzales, TX
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Everyone was a pleasure to work with. You did such a great job. Thank you so much.
Annie D., Maxwell, TX
The service was great and all the staff I have worked with have been great. Shea in your office is great to work with and so is Jo.
Anthony A., Woodcreek, TX
Nolan is friendly, easy to talk to and interested in my trees. Took time to look at new additions while he was here. Happy to know I have an arborist to call. Excellent customer service.
Sherry C., Kyle, TX
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Crew was amazing. Men were very knowledgeable, did a wonderful job in removing dead trees, and cleaned up the yard of all debris after the job. I am very happy with their service and would highly recommend them to friends.
Donna P., Leesville, TX
I thought Nolan was very helpful and informative providing good guidance on how we should work on the forested area of our property by letting us know what we could probably maintain and where it made sense to use Bartlett services.
Andrew S., Cedar Creek, TX
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Nolan, Nate, and all staff were respectful, polite, and got to their work. I appreciate the work and the manner of taking care of my property.
Ace H., Westhoff, TX
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Field staff were absolutely delightful and accommodating.
Susan W., Fischer, TX
My husband and I were very impressed with the crew who trimmed a very large Oak tree on our property. They worked very hard to trim the tree according to our specifications. Both men were very helpful and polite. Also, the next day, we had our trees fertilized and that person was also very helpful to answer our questions about the service. Thank you, Jeff, for such amazing service. We will continue to use your company for our trees.
Nancy W., Canyon lake, TX
Nolan and the two guys that did the work were great and I really appreciated how polite and professional they were. The trees came out perfect and I could not even tell they had been here after the clean up. It is nice to get good custom service when others seem to busy to care . Great job Bartlett.
Terry T., Martindale, TX
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I greatly appreciate Nolan Mathis for working the schedule to be able to come and remove a large broken Pecan tree limb that was dangerously close to my house on such short notice. The two men who came to do the job, Jason and Andre, were outstanding in that they were on time, worked very safely and removed the big limb without any damage to my house and property. They were very courteous and cleaned up the area perfectly before leaving the job site.
I have been using Bartlett for over twelve years now to do all of my feeding, pruning, and tree removal work which includes ten years in Austin and two years now in Bastrop, Texas. They are the true professionals and I would highly recommend their services to anyone.
Ron B., Bastrop, TX
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I did not have any contact with the crew member that performed the soil treatment, but my consultation with Nolan was great. He took the time to answer all my questions, offered good suggestions, options for additional services I wanted, and was prompt in his responses to all my inquiries. I felt he really cared about my trees and wanted to provide sensible solutions to my property issues.
Bethany R., Luling, TX
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Could not believe how friendly and professional the whole staff was. Great job guys.
Kennon C., Smiley, TX
Due to our rainy winter, scheduling service was a bit tricky. Bartlett worked with us to find an acceptable date when the ground was not too soggy.
Richard H., Bebe, TX
Very pleased with all-around service. Definitely will recommend Bartlett Tree Experts to everyone we know in need of service. Great job!
Tom M., Mountain City, TX
