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2059 Brighton-Henrietta Town Line Road
Rochester, NY 14623

Office Hours

Monday through Friday
8 a.m. – 5 p.m.

Tree Service and Shrub Care in the Rochester Area

Arborists in our Rochester office are committed to helping local residents and businesses maintain beautiful, healthy trees and shrubs. Our arborists are experts in diagnosing and treating tree and shrub problems specific to the Finger Lakes area. Plus, with access to Bartlett’s global resources and advanced scientific research facility, we can provide customers with benefits that just aren’t available from other Finger Lakes tree services.

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Our Rochester office provides tree services and shrub care to the northwest section of the Finger Lakes region of Western New York, including Monroe County, Livingston County, Ontario County, and parts of Wayne County.

We are pleased to offer tree services in the following areas:

  • Adams Basin
  • Allens Hill
  • Ashantee
  • Avon
  • Belcoda
  • Bloomfield
  • Brighton
  • Bristol
  • Canandaigua
  • Chili
  • Churchville
  • Clifton
  • East Rochester
  • East Williamson
  • Fairport
  • Farmington
  • Finger Lakes
  • Fishers
  • Garbutt
  • Gates
  • Gates Center
  • Genesee Junction
  • Geneseo
  • Greece
  • Hamlin
  • Hilton
  • Honeoye Falls
  • Hopewell Center
  • Irondequoit
  • Lima
  • Livingston County
  • Macedon
  • Marion
  • Mendon
  • Monroe County
  • North Gates
  • North Greece
  • Ontario
  • Ontario Center
  • Ontario County
  • Palmyra
  • Panorama
  • Penfield
  • Pittsford
  • Pultneyville
  • Richmond
  • Ridgemont
  • Riga
  • Rochester
  • Rush
  • Scottsville
  • Sodus
  • Sodus Center
  • Spencerport
  • Union Hill
  • Victor
  • Walworth
  • Wayne County
  • Webster
  • West Bloomfield
  • West Henrietta
  • West Walworth
  • Westgate
  • Wheatland
  • Williamson
  • Yellow Mills

Popular Services Provided by Our Rochester Office

Fertilization and Soil Care

Fertilization and Soil Care

Insect and Disease Management

Insect and Disease Management



Tick Management

Tick Management

Tree Risk Assessments

Tree Risk Assessments

Tree Structure Evaluation

Tree Structure Evaluation

In addition to the services featured above, our office in the Rochester area offers many other services to suit your arboricultural needs. When working with Bartlett, you'll experience the hands-on expertise and responsiveness of a local company, with the knowledge, research, and resources of a world leader in tree and shrub health care.

Rochester Office Staff

Gary Raffel

Gary Raffel

Local Manager & Arborist Representative
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Paul Bartlett

Paul Bartlett

Arborist Representative
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Andrew Brandow

Andrew Brandow

Local Office Safety Coordinator
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Samantha Patch

Samantha Patch

Administrative Assistant
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Olivia Frank

Olivia Frank

Administrative Assistant
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Tree Failures from Summer Storms

Summer storms often cause branches or entire trees to fall. Preventative care can help you maintain your landscape while mitigating the possibility of unanticipated costs.

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Tree Failures from Summer Storms

Arborist Associations

Bartlett Tree Experts is proud to be a member of so many industry associations. Many of our expert arborists have reached the pinnacle of their profession and have been recognized as such. Bartlett Tree Experts has been inspected and accredited based on adherence to industry standards for quality and safety, maintenance of trained, professional staff, and dedication to ethics and quality in business practices.

View a list of the many arborist associations with which Bartlett is associated.

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What Our Customers Are Saying

I greatly appreciate the professional approach to customer service I have consistently experienced with Bartlett. Responses to my many questions reflect patience and expertise.
John S., Mendon, NY

The crew that came out were very courteous. They explained what they were going to do that day and answered all of our questions. The job site was cleaner after they left then it was before they arrived.
Matt W., Fairport, NY
 View all testimonials for Fairport, NY

Incredibly efficient, friendly, and professional. The crew members worked hard, completed the work in a timely manner, and had a great way about them. They showed up, in uniform, ready to work and got after it. Gary Raffel, the Arborist, is an absolute powerhouse. This is our third time interacting with him. His knowledge is exponential and he has an incredible style of explaining issues and concerns to the homeowner. A complete Master of his Trade. These are the kind of workers I would like to have a few beers with after the job is complete to pick their brains on their trade. Great team, great folks to chat with, and the premier representatives of Bartlett.
Jimmy S., Pittsford, NY
 View all testimonials for Pittsford, NY

Everyone was professional and friendly. Everyone explains what is happening. The gentleman who did the root collar work clearly explained what he was doing and what we should do going forward. Then when I did not realize he already talked to my husband, he reviewed it with me as well. It is clear that Bartlett are true professionals, are highly trained, and proud of what they do.
Peg W., Rochester, NY
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Paul was my Bartlett Arborist and he was awesome. I was not able to be home when he came by my property to look at the trees and shrubs to be trimmed but he called me as he walked around and answered the many questions I had about different wild trees and shrubs growing. He was very pleasant and knowledgeable and willing to offer advice whether it was a tree or plant that I was having quoted for the job or not. I was not home when the work was done either but am extremely happy with the job the crew did. There had to be a lot of debris from the trimming but there was no evidence of any when I arrived home. I would highly recommend Bartlett. I have to acknowledge the administrative team too as I left a message with them for Paul to call me when he arrived at my property and the message was passed on. It does not sound like a big deal but not every company would make sure to get a message to the right person. Good teamwork and communication. The crew arrived when I was told they would too. Was not home but my neighbors were.
Peggy B., Macedon, NY

Extremely professional staff at all levels. I was thoroughly impressed with communication, knowledge, and follow through. The arborist was a delight to work with and really knew how to advise me on my trees. She also sent a leaf sample to the lab of another diseased tree on the property. The three person crew worked for six solid hours in pouring rain and did a fantastic job trimming and cutting. My thanks to all for an excellent job. Very rarely am I this happy with a completed project. The woman in the office followed through on my insurance questions and had paperwork sent to my home. Very accommodating.
Joan T., Irondequoit, NY

They did a great job. Could not even tell they were at our house. Clean up was amazing. Everything done in one day. Fast and efficient. Truly professional. Thanks.
Jay B., Gates, NY

Gary was very professional. I felt that his expertise was invaluable when assessing the job that needed to be done. The day of the trimming, the crew showed up on time, greeted me, and asked if I needed to review the job to be done. I felt that Gary had done an excellent job of explaining what needed to be done. The crew was excellent, asked if I was satisfied with the pruning and fix for the Silver Maple. The clean up exceeded my expectations. My neighbor also commented on the excellent job done by the crew.
Liz McN., Lima, NY

It is a pleasure to work with Noreen. She is professional, pleasant, accessible, and helpful. She recently took time to provide a quick virtual consultation for one of my Dwarf Conifers. Her expertise quickly put my mind at ease.
Elizabeth B., Penfield, NY

Very pleased with the service and the care shown. Thank you.
Louis S., West Henrietta, NY

Emergency Tree Service

If you require emergency tree service, call 585-385-4060 anytime.


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Certificate of Insurance

View our certificate of liability insurance for proof of our insurance coverage.

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