Polite, knowledgeable, and friendly. You will be our go-to for our landscaping needs. From your arborist, to staff, to contractor. Amazing service.
Bernardo V., Glen Allen, VA
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All were the best of the best. The professionalism, respect, the love of saving trees, and staff going over and beyond made our experience one we will only use Bartlett in the future. And, our tree is happy.
Joyce W. , Richmond, VA
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Top to bottom, beginning to end, a completely professional experience where options were discussed, and work decided. Warner Winthrop is a knowledgeable, kind, kick ass kinda guy.
Adam L., Powhatan, VA
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You guys are so good there is no more improvement to be made.
Great work force. Friendly. I was able to understand everything going on. Great job and great company.
Jason C., Colonial Heights, VA
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Donna and Baylee provided superb service on the phone. They were very attentive to my needs and requests. Both were extremely polite, professional, and friendly. Mitchell was also outstanding. He was very patient with my concerns and questions. Mitch provided exceptional service and it was clearly evident that he is a professional in all aspects of his work, professional, very knowledgeable, friendly, and precise in his inspection process. You definitely sent the right person for the job. I apologize for not remembering the tree technician's name, but she was also very prompt, friendly, and efficient in the execution of her duties. I know we are just getting started in this tree care process, but so far, I am satisfied. I am sure I will have further comments once we get to the tree trimming and cabling processes when winter arrives. I look forward to more outstanding results.
Ronald M., Chester, VA
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Very satisfied with the work. Professional, friendly, and efficient team.
Eric S., Waverly, VA
Knowledgeable, professional, friendly, and courteous.
Jeff N., Chesterfield, VA
We are always pleased with Bartlett’s employees. The team members who performed the tree removal were prompt, polite, competent, and courteous. They did a great job. Ethan Crockett is a true professional. He knows his stuff. We trust him completely.
Brenda R., Mechanicsville, VA
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We have appreciated the time spent surveying our yard offering advice and answering our many questions. Informative, knowledgeable, but most importantly friendly, and personal. The crew members also always let us know when they are on property, always friendly, and courteous.
Extremely happy with the service and maintenance of our trees and shrubs.
Barry G., Rockville, VA
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I have worked with Matt Brinckman for several years now. He has helped me make a long term plan for caring for my trees and shrubs. In the past few years of working with him and Bartlett, I can see a definite benefit. Everything, from my large mature Oaks down to my recently planted Serviceberries and Camellias look so much better. I especially appreciated the heads up about the diseases that have moved into Richmond and are affecting Crepe Myrtles. Mine looks beautiful and healthy. The teams that worked on my property have been courteous, informative, and careful. Even climbing up into the tallest canopy of my Loblolly Pine to cut out a dead limb. Thanks so much to all the Bartlett team.
Kristin W., Henrico, VA
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Bartlett is the best tree service company we have met, and we met with a lot. Their reputation is well deserved. Interviewed four other companies for tree removal before calling Bartlett. Complete waste of time. We knew Bartlett is the top in the business and would likely be too pricey. We quickly learned you get what you pay for. The proposal was detailed and logical. Easy to understand. The job was not inexpensive, but worth every dollar. From Mitch, the arborist, to Jessie who treated healthy trees, to the crew of Brandon, Ivan, and Josh, everyone was exceptional at their respective jobs. Pleasant, competent, on time, and respected the property. We could not be more pleased and so thankful we are now in the rotation for regular treatments.
Elizabeth M., New Kent, VA
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Brandon Frazier is the man. Quick response, problem fixed.
Fred B., Kilmarnock, VA
Laura Schumm has been to my property multiple times now. She is knowledgeable, professional, and a positive representative for Bartlett. She answers my questions and does her best to take care of what needs to be done here. She clearly is an asset to your organization. Thank you for allowing her to take care of my property needs.
Phil L. , Heathsville, VA
Warner worked on our Dogwood in the back yard and it has never looked healthier. We are so happy. Thank you Warner. Thank you for caring for our trees and plants almost as much as we do.
Cindy N., North Chesterfield, VA
All Bartlett employees that have worked on our yard and trees have been very competent and professional.
Patrick H., Irvington, VA
Everything was done perfectly. I have enjoyed each interaction I have had with Bartlett. Each person from the initial phone call, to the assessment, yard treatment, and branch removal has been professional, knowledgeable, and very kind. They work hard but are also caring. I do not feel like these are strangers working in my yard, but rather people I like and trust. Everyone cares about the quality of their work and the health and beauty of the trees. I highly recommend Bartlett Tree Experts.
Lisa S., Petersburg, VA
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The experience was great. Ethan was very thoughtful in his designing of our tree plan. We feel very comfortable that the trees will thrive under Ethan’s direction. John was very thorough in his execution of the first service and was very helpful when we had questions. If I could go back in time following the closing on our home, I would have retained Bartlett from the beginning. The entire team is a class act.
David B., Manakin-Sabot, VA
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As far as I could tell, they did everything right. Came on time, respected the property, and answered any questions I had. I enjoyed seeing them at work and learned a lot too. Nice guys, all three of them. I have had lots of tree work done, and this was by far my best experience. They are seasoned professionals who really know their job. I am very satisfied and glad I chose Bartlett to do this job.
Fred W., Ashland, VA
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I am very satisfied with all of the services I receive through Bartlett. Everyone is super helpful. Jessie always lets me know when she is coming out. I really appreciate the telephone reminder that an email is sent or a bill is due.
Angela B., Quinton, VA
Brandon and his crew have been excellent, knowledgeable, efficient, competent, and informative.
Elliot C., Reedville, VA
John was extremely friendly and explained exactly what he would be doing. The office staff, Mitch and John have been quick to my questions and concerns which gives me a great comfort level. Excellent customer service.
Anna W., Bumpas
This was a great crew to work with and they did an excellent job. Will ask for them if needed again.
Bruce H., Bon Air, VA
Very nice and informative. He answered all my questions and very professional. The employee who came out to do the work was very courteous and did a great job.
Tammy H., Bumpass, VA
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Very knowledgeable staff.
Samuel B., North Dinwiddie, VA
My arborist taught me a wealth of information in just a few minutes. Wow.
Diane B., Sutherland, VA