We have been a customer for a few years and have never had reason to be dissatisfied with any part of your work ranging from politeness, to promptness, to product results, We are always pleased that we are Bartlett customers.
Pam W., Holly Springs, NC
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Robert was friendly and knowledgeable about the Crepe Myrtles as well as the trouble I was having with them. He explained what he would do that would be good for both the trees and my problem. The crew was wonderful. Extremely efficient, polite, and neat.
Diana S., Cary, NC
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Jared is a true professional. He is extremely knowledgeable about local foliage, and also understood we were on a budget, so he took the time to break down the tasks by price, so we could select which services were most important to us.
Chris B., Raleigh, NC
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All three crew members were great along with Charles, which is the main reason we chose Bartlett. He did not have to give us advice about a small fruit tree with white scale but that one gesture solidified we were going with the right team of people for our job.
Michelle B., Apex, NC
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Charlie and the entire crew were class acts. Charlie did a great job educating me while walking my entire property to ensure I did not have any risks to my home and provided information on how to best care for my trees. The crew did a great job working around some major obstacles a pool, cabana, and fence while taking three trees down and cutting branches hanging over them. The communication and safety precautions taken by the crew are clearly a priority and very much appreciated. Bartlett may be a little more expensive, but you get what you pay for and was worth every penny. I will definitely use them again and recommend them to others. Thanks again.
Mike Y., New Hill, NC
I could not have asked for anything better. Charles was very communicative, things were done on time as planned and the crew was very efficient and lift. Everything looking great.
Marilyn. T., Garner, NC
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Robert is very competent with regard to tree and shrub expertise. He listens very intently to the customer and recommends the best solution. Joanna is professional and competent as well with administrative tasks. She performs excellent follow up with the customer. The crew members are friendly and competent.
Richard M., Rolesville, NC
I was very pleased with the service. The Bartlett representative and the crew were courteous and performed all services in a timely manner. The rep was quick to return my calls and was very timely in scheduling my appointment. The service took place when scheduled without delays. I have no complaints and appreciate all of the service I received. I wish all companies large and small provided this type of all around turn key service from initial meeting to job completion. Well worth it. Thank you.
Sue V., Knightdale, NC
Very pleased with staff who have come and have really explained all their recommendations to my trees, and shrubs. Very courteous and knowledgeable.
Carole R., Fuquay Varina, NC
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Charles, our sales representative, was prompt, under promised, and over delivered on schedule date, provided the expertise we needed regarding both grounding our very large oak tree plus diagnosed an issue with another tree. The crew was amazing. They were professional, kind, responsive, and took the time to answer questions that we had. They truly impressed us handling two large jobs so well.
Jeff B., Clayton, NC
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Robert cares as much about the health of our trees as we do. He is incredibly knowledgeable and professional. In the last storm our neighbors had trees break with a resulting mess and huge clean up. Because of Robert's help, we had zero damage.
Lara W., Wake Forest, NC
Each Bartlett employee has been professional, friendly, and efficient. We are pleased with the work that was done on our property. Thank you.
Connie S., Tarboro, NC
The experience was impeccable. Robert was knowledgeable and personable. We never owned a mini forest he educated us and gave us all the information we needed. I will definitely use their services for on going maintenance and I highly recommend them.
Fernando Z., Greenville, NC
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Awesome to work with and listened to my preferences. Robert has been very professional in answering my questions. Love Bartlett so far.
Martha B., Rocky Mount, NC
I was very pleased with the most recent service visit on June 9, 2021. The technician who arrived to provide treatment rang the door bell, introduced himself, and confirmed the services being performed. I offered for him to drive his truck to the back of the house and park in the driveway which he said he wanted to ask permission first. This is the first time anyone ever notified me when actually on site, even pre Covid and I think this is the ideal interaction.
Cathy N., Morrisville, NC
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Robert Hatfield was great. Very knowledgeable and very helpful. The crew was courteous, efficient, and tidy. We could not have been more pleased with your service.
Joe B., Wendell, NC
Brad is easy to get in touch with and very personable.
Elizabeth D., Hillsborough, NC
Steve was very easy to work with, prompt, and had great ideas. The crew was very courteous and worked very hard. They did an excellent job removing some large trees and cleaning up.
Danny S., Fuquay-Varina, NC
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Your crew was great. Polite, courteous, and friendly. Everyone I have spoken with at Bartlett met my expectations. I will recommend to anyone that needs tree work done.
Robert L., Selma, NC
I am very impressed with your company. Kevin Riegner is our representative and he has been excellent in providing knowledge and service over these past couple of years. All appointments have been scheduled and kept, and all services rendered at the appropriate times of year. All the staff that have worked on our property have been top notch, from the work performed to the interpersonal experience. I feel very safe and trusting of Bartlett and would highly recommend you to any friend or neighbor in need of such service.
Joan M., Winston-Salem, NC
Brad is great, listening to our needs, and very responsive to any questions we had. The crew was also awesome, very courteous, prompt, efficient, and left the site in great shape. Bartlett is a great company with great people. Very impressed, and we will use them again if we need more services.
Christine J., Rougemont, NC
Everett and his team member were knowledgeable about their work, diligent, and friendly. I was glad to see them using protective gear, as other companies have not used safety measures. They stayed until all the work was completed, even though it was late, and cleaned up all the debris. We are very satisfied and would use them again.
Bryan Lowrance surveyed our property to give us advice on some problem areas that we knew needed to be corrected. He made recommendations about our larger trees and shrubs we directly asked about, as well as others that he suggested we have checked. I found him to be knowledgeable, responsive to our questions, but not "pushy." The estimate arrived promptly and he answered all emails in a timely manner to help us set up the work day. I have regularly used Bartlett in the past in Syracuse, NY, and would definitely contract with you again.
Eileen P., Pinehurst, NC
Brad is great to work with; he is knowledgeable, accommodating, polite, and friendly.
Harriet B., Burlington, NC
Very pleasant and knowledgeable staff. Always makes sure that you know they are on-site and introduce themselves and review what service is to be provided.
Gail H., Oxford, NC
Brad Davis is my Bartlett Tree representative. He's always very professional and very easy to work with when I need help around my property. He gives me lots of time and explains and advises me so I feel good about the work I have done.
Kate P., Elon College, NC
Kevin Riegner is always responsive. The technician always calls in advance for the visit, which we appreciate. Kevin has answered miscellaneous plant questions via e-mail, too. We love your company's service.
Ayako T., Colfax, NC
I love my Arborist, Robert Day! He is so knowledgeable, interested in all our growing/planting projects, has saved my two northern red oak trees, fights back the fire ants, and may someday help me to actually replenish nutrients to our sandy and over agricultured property. I will also rely on his expertise when it is time to clear cut and reseed our 100 wooded acres. Please keep up the good work, Robert and Bartlett. You are appreciated.
Leigh S., Newton Grove, NC
It was my pleasure to have Bartlett Tree Experts trim my trees. The service was outstanding. While here, they were very professional and on target with service. I was very pleased with how they left everything upon leaving. If you did not know anyone had trimmed the trees you would not know that they had been here. They left everything so clean. I have never dealt with anyone so precise and so professional. Thank you for the work you did for me. I would not hesitate to recommend Bartlett Tree Experts to anyone who wanted the very best job done. Again thanks so much for a job very well done.
Wallace C., Louisburg, NC
Allen Jones has been very accommodating and informative. I have never dealt with a tree service before and didn't know what to expect. Allen has answered all of my questions and helped me to understand what is needed for my trees. Larry, who performed the work on February 1, was very thorough and also took the time to discuss with me some of his recommendations.
Cindy H., Zebulon, NC
