What Our Customers Are Saying About James Riddle
Bartlett was the last of the four companies we had out for an estimate and James Riddle was who came out from your company. We wanted an estimate for pruning our nine Queen Palms and having another removed. After meeting with the other companies my husband had made a comment to me about buying a laser pointer so that I could use it next time to point at which fronds I wanted removed and trimmed. If they had one to use, It would have taken less time out in the sun with them. Not only was James pleasant and informative, he knew how we wanted the fronds trimmed and which ones removed because the first thing he did was pull out his laser pointer. Most importantly, I wanted a lift used to trim the fronds instead of using spikes to climb the palms. The crew members Ryan and Alberto were very cordial and communicated with us to insure that the job was being done as we wished. I requested that James come out to oversee the job and he did at the beginning as he said he would. We are absolutely pleased with the job and highly recommend them.
Susan, H., Pleasanton, CA
Very knowledgeable and friendly crew. I really appreciate Bartlett's service approach which provides gratis evaluations and appraisals.
Vince, N., Danville, CA
James was extremely knowledgeable and took the time to educate me regarding the trees on my property. The tree removal members were on time and polite and left my property tidy. I hired Bartlett based on a neighbors recommendation and would definitely hire them again.
Jacqueline C., Walnut Creek, CA
The staff was very friendly and competent. I am very happy with my trees. They look great.
Jeanie, M., Pleasanton, CA
James was extremely knowledgeable and took the time to educate me regarding the trees on my property. The tree removal members were on time, polite, and left my property nice and tidy. I hired Bartlett based on a neighbors recommendation and would definitely hire them again.
Jacqueline, C., Walnut Creek, CA
Everyone was great. James was extremely helpful in advising us and making sure we felt comfortable with the information provided. He even identified an area that needed attention which we had missed. Great job as far as we can tell.
Doug T., Danville, CA
Bartlett always shows up on time and finishes the job well. We really appreciate the expert advise of James Riddle.
Carol, K., Walnut Creek, CA
I have already added your service and James' email to my contacts for any future needs. I will certainly refer friends and neighbors without reservation.
Ann B., Martinez, CA
Bartlett always shows up on time and finishes the job well. We really appreciate the expert advise of Arborist James Riddle.
Carol K., Walnut Creek, CA
Everyone was just great to work with. Was amazed at how clean our property was after the crew finished trimming several trees. They did a very professional job. Have been using your company for many years.
Ruth G., Danville CA
I have worked with James on several jobs for the Town of Danville and he has always been courteous and responsive to my needs. This most recent job required traffic control along with interaction with the public. During my times on the job site, I observed James and the crew being attentive to the public's needs as well as looking out for all of our safety while the work was being performed.
Jed, J. , Town of Danville, CA
James Riddle was exceptionally knowledgeable and helpful in his proposal; and the tree they "cleaned up' looks great. It makes the whole South side of the house look more attractive.
I've already passed your name off to my brother and sister-in-law.
Ray B., Pacheco, CA
The crew was wonderful, they did such a great job. I can not thank James enough.
Sylvia D., Walnut Creek, CA
James was prompt, professional, and easy to work with. He made the job stress free.
Anissa L., Alamo, CA
Fabulous experience from beginning to end. James Riddle was awesome, totally knows his stuff, made great recommendations which really worked. The crew was also great and did a super job. Site was left amazingly clean and tidy. Will highly recommend you all.
Chris C., Oakland, CA
James Riddle is very knowledgable about trees. His guidance was invaluable to someone on a budget but also committed to the trees health. He was able to help prioritize my needs and develop a list of next steps. He is very personable and was proactive in resolving potential property line issues to my satisfaction.
Bonny G., Walnut Creek
James and the crew were punctual and professional. We will definitely call on them again.
Mark, P., San Ramon
James Riddle, our Bartlett arborist has been amazing. We called him at 8:30am on a stormy Sunday to report our large old Modesto Ash had fallen. He was at our house within 30 minutes. They secured the tree, as it was leaning against another large tree, and were back at 7:45 am Monday morning to begin the removal. They finished by noon on Tuesday, and were an amazing crew! I will definitely recommend Bartlett to family and friends when they are in need. Thank you.
Carol K., Walnut Creek
James was knowledgeable, friendly, and prompt. Would absolutely recommend him and his crew!
Linda W., Walnut Creek CA
The Bartett staff were very professional and the crew was very knowledgeable and informative about their assigned job. The crew were friendly, approachable , and open to my questions and willingly answered them when asked. They were very professional and highly competent with their work. We were very pleased to see such professionalism and communication amongst the crew and our arborist representative. James Riddle, our representative made my decision to hire your company very easy . James was very receptive to my requests and his professional approach to what was needed for our property was comforting and not over whelming ( as a first time home owner and new to the whole concept of owning trees, it can be overwhelming and confusing). James was very communicative about what the job entailed and what I can do and also be aware of for the future. Bartlett was highly recommended to me by a friend and I have to say I will and already have passed on your companies name and also James name. I will need Bartlett Tree Experts help in the future and will not hesitate to hire your company again. Thanks for a great job!
Kim L., Walnut Creek, CA
Entire crew was helpful, respectful, and courteous. Using Bartlett for another property as well.
Helen S., Danville, CA