What Our Customers Are Saying About James Riddle
Your representative, James Riddle was wonderful. He took time to explain his concerns to me, pointing out issues with each potential part of the pruning. He answered all my questions and concerns. Excellent service.
Elizabeth H., Walnut Creek, CA
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James is an incredible face for your company. He is very thorough and remembers our trees from year to year. We enjoy working with him and trust his knowledge and advice completely. He is also a calm influence in light of the angst that runs through our lives these days. Our trees have been impacted by construction and drought and he advised us how to get them through the years of healing and did it in a way that settled our concerns and made us confident they would survive.
Susan J., East Bay, CA
James is an extremely knowledgeable Arborist, pleasant to work with, and explains things clearly. The crew is obviously experienced and competent. Their phone representative, Nicky, is efficient and great to work with.
Pat, D., Martinez, CA
All were very professional. James was excellent in walking our ground and identifying what needed to be done. He also guided our ideas of trimming, some of which would have been left untouched. The work crew was focused on the work and diligent cleaning up. We have used Bartlett before and neighbors have used Bartlett after seeing your work at our house on a previous trimming here.
Jon, B., Danville, CA
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Bartlett was the last of the four companies we had out for an estimate and James Riddle was who came out from your company. We wanted an estimate for pruning our nine Queen Palms and having another removed. After meeting with the other companies my husband had made a comment to me about buying a laser pointer so that I could use it next time to point at which fronds I wanted removed and trimmed. If they had one to use, It would have taken less time out in the sun with them. Not only was James pleasant and informative, he knew how we wanted the fronds trimmed and which ones removed because the first thing he did was pull out his laser pointer. Most importantly, I wanted a lift used to trim the fronds instead of using spikes to climb the palms. The crew members Ryan and Alberto were very cordial and communicated with us to insure that the job was being done as we wished. I requested that James come out to oversee the job and he did at the beginning as he said he would. We are absolutely pleased with the job and highly recommend them.
Susan, H., Pleasanton, CA
James Riddle was exceptionally knowledgeable and helpful in his proposal; and the tree they "cleaned up' looks great. It makes the whole South side of the house look more attractive.
I've already passed your name off to my brother and sister-in-law.
Ray B., Pacheco, CA
James was prompt, professional, and easy to work with. He made the job stress free.
Anissa L., Alamo, CA
Fabulous experience from beginning to end. James Riddle was awesome, totally knows his stuff, made great recommendations which really worked. The crew was also great and did a super job. Site was left amazingly clean and tidy. Will highly recommend you all.
Chris C., Oakland, CA
James and the crew were punctual and professional. We will definitely call on them again.
Mark P., San Ramon, CA