James is a staple in our biyearly evaluation of our trees. He is very knowledgeable and personable and has become a relied upon partner in maintaining our trees health.
Susan, J., San Ramon, CA
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Wesley and his team were amazing. Their knowledge and expertise were outstanding. What impressed me so much was Wesley's willingness to spend time explaining the needs of the trees. Many thanks to you.
Janice, E., Lafayette, CA
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I could not be happier. Mr. Riddle was fantastic and just so knowledgeable and kind. The crew members who worked on my trees were terrific. My trees look beautiful.
I am thrilled with the work.
Chris, S,, Martinez, CA
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Wesley Des Roches, my arborist representative, has been great. He has been there to give me reliable advice that I value. He always does his best to cater to my schedule, which is so greatly appreciated. Wesley is also the representative for one of my friends and we always talk about how great he is. I am glad to have this opportunity to give Wesley a good review and to thank him publicly for all his help over the years.
Karen, D., Concord, CA
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James was very thorough with his analysis of my trees, and provided excellent recommendations. The crew members were great.
Debbie W., Alamo, CA
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Very courteous and professional work from everyone at Bartlett. I am so impressed with the aesthetic improvements they achieved, as well as how clean they left the property. Many thanks to the whole crew. All around great job.
Barbara, B., Berkeley, CA
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Arborist James has been outstanding in providing us with the info and understanding about our trees and steps to keeping them healthy.
Thanks for your good customer service.
Gary G., Castro Valley, CA
Wesley, Ryan, and crew were all highly professional. They fully understood the projects and I am totally satisfied. They even dealt courteously with my difficult neighbor. Right now I do not know of anyone needing work done on trees, but I will definitely recommend Bartlett. In fact, I would tell them not to bother looking elsewhere. Thank you for an excellent job.
Linda L., Vallejo, CA
From the first consultation to the last service, Mr. Riddle has been courteous, friendly, and very knowledgeable. We will definitely reach out for future service needs. The crew members were methodical and careful not to damage other things in our backyard. They took extra time to ensure that there were no debris left. When they were done, they did not just drive away but rather spent a few more minutes explaining what they had accomplished. What great service. Thank you Mr. Riddle and his very professional and friendly crew for their help with our service needs. We will definitely be reaching out for future needs and refer our friends and family. Stay safe and healthy.
Kyolo, K., Dublin, CA
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Wesley was very helpful in providing advice and coordinating our extensive tree service. Wesley was very knowledgeable and provided a detailed service plan. The other crew members were professional, followed safety protocols, and were polite. We appreciated that they delivered our chips and logs to our farm property and left our home property clean and neat after their work.
Kent T., Pinole, CA
Wesley was fantastic. Great communication, flexibility, and professionalism. His crew did a great job. Our trees look trimmed and healthy. We are really happy with their work.
Sarah P., Piedmont, CA
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All contacts I have had with Bartlett staff, arborist, and crew have been courteous, professional, and very efficient. It has been a pleasure working with everyone at Bartlett Tree Experts. Mr. James Riddle was the Arborist that prepared the proposal / estimate for our tree work. He was / is very knowledgeable, an excellent communicator, punctual ,and cooperative.
The three man crew and Mr. Riddle did an outstanding ,professional job on our trees. They were very hard workers, extremely safety conscious, and exhibited excellent teamwork. They did a super job of cleaning up. The cherry-picker and chipper trucks looked brand new, very clean and performed flawlessly. Thanks to all for a job very well done.
Gary R., East Bay, CA
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The crew were very respectful of my property. I forgot to move some empty planters so one of them did it and put them back in the correct order. They also informed me when they would be done. My other neighbor was so impressed he told his parents about the service, while the neighbor immediately next to me used your services and seems happy. Wes is truly dedicated to his work and cares. While showing him the work I needed done he stopped at a sick tree, I had no idea anything was wrong with the tree. I learn something from him every time he visits.
Amanda L., San Leandro, CA
Bartlett was the last of the four companies we had out for an estimate and James Riddle was who came out from your company. We wanted an estimate for pruning our nine Queen Palms and having another removed. After meeting with the other companies my husband had made a comment to me about buying a laser pointer so that I could use it next time to point at which fronds I wanted removed and trimmed. If they had one to use, It would have taken less time out in the sun with them. Not only was James pleasant and informative, he knew how we wanted the fronds trimmed and which ones removed because the first thing he did was pull out his laser pointer. Most importantly, I wanted a lift used to trim the fronds instead of using spikes to climb the palms. The crew members Ryan and Alberto were very cordial and communicated with us to insure that the job was being done as we wished. I requested that James come out to oversee the job and he did at the beginning as he said he would. We are absolutely pleased with the job and highly recommend them.
Susan, H., Pleasanton, CA
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Wes was by for a second consultation about spraying my Monterey Pines. He was absolutely great. Very careful evaluation and balanced advice. I feel fortunate to get his expert input.
Elsa, H., Orinda, CA
The arborist and crew did a great job. They arrived in a timely fashion, listened to what my husband and I had to say, and did an excellent job on our two Oak Trees. We are very happy with the service we received.
Laurel C ., Clayton, CA
Every contact throughout the process was professional and courteous. Thank you for all you have done for us over the years. The end-result is always perfect.
Mary G., Antioch, CA
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James Riddle was exceptionally knowledgeable and helpful in his proposal; and the tree they "cleaned up' looks great. It makes the whole South side of the house look more attractive.
I've already passed your name off to my brother and sister-in-law.
Ray B., Pacheco, CA
Nicky, thanks for putting us in Tony's hands, and ditto Tony for bringing in James. It was great to finally meet him. He quoted a very reasonable price, explained the removal step by step, and not long after, Ryan and Joe showed up and put those steps to a beautifully choreographed dance. They work so well together; a regular well-oiled machine. All of your guys are great. They are super safety conscious which is so important, and they do an excellent job every time. As always, the area was left much cleaner than when they arrived.
Tracie C., Hayward, CA
