Where do I start. Beginning with Bryant, who patiently held my hand while I fretted over trimming my two 50 foot Pine Trees, the first time since they were planted thirty five years ago. Bryant was very informative, knowledgable, and he made me understand and feel comfortable about all of the work to be done. He visited me at the start of the job, making sure everything was on track, and assured me I could call anytime with any questions. Now "my crew" Bryant told me he would send his most experienced and qualified Canary Isalnd Pine tree crew since the thinning and trimming was a challenge due to their fullness, height, and location on the property lines. Evan, Erica, and Eddie arrived right at the scheduled time, and I was immediately impressed, first with their appearance, and then how friendly and warm they all were to me. I told them I was very "nervous" about the work to be done, as my trees, which I first planted when we moved in 35 years ago are very special to me. I enjoy looking at them every day. I asked Evan and Erica to sit with me in my home and look out my windows to understand how important the "finished" appearance and look of the trees is to me. They took the time to understand what my expectation was and to please do it right. Off they were, and my trees were not an easy assignment. I watched essentially all of their work, all three, while they let me choose some of the branches to trim, and some to keep, to preserve my view. All three of your wonderful crew did an incredible job under site conditions. I asked them to please make sure they cleaned both my adjoining neighbors yards and the HOA lakeside area, as all three surround my yard. In the end, you would never know your crew was there, having done massive trimming and removal. With the chipper work finished, they blew and cleaned the entire area and the street too, again leaving no trace they were ever there, thus avoiding any potential neighbor or HOA complaints. Incredible work, professional, friendly, skilled. Pleasantly, way beyond my expectations.
Everything about my experience, from start to finish, with Evan, Erica, Eddie, and Bryant, first class. Trucks, equipment, uniforms, safety gear, and following protocols, 5 STAR.
Nick D. , Scottsdale, AZ
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The arborist came to see the trees and gave prompt and thoughtful assessment of our situation. The young men and women who worked on our trees went above and beyond. Not only did they do a fantastic job on the trees and cleaning the invasive plants that were there, they cleaned up stuff from another tree that fell in our yard. They are some of the most hard working and courteous people I have ever encountered. Tina in administration is always courteous and professional. She is a pleasure to work with. I would highly recommend Bartlett to everyone. Thank you. Fantastic and outstanding.
Liala B. , Tempe, AZ
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I would highly suggest recommending your company because of the results I have seen in my trees. You are all highly professional and knowledgeable. Thank you for your services.
Linda R. , Chandler, AZ
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I am happy with Bartlett Tree Service and arborist Bryant Sunderman. Bryant is knowledgeable and through in his evaluation and recommendation. My Orange tree suffered from weed killer poisoning and appears to be recovering with the quarterly treatments. The office is friendly and conscientious with the appointment reminders and returning calls. The technicians who administer the treatment enter the property respectfully and with care. Bartlett Tree Service has a professional staff and provides the best experience for my needs.
Mark P., Sun Lakes, AZ
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All staff members were courteous and professional. If we experience any other problems with our trees, we will call Bartlett.
Julie W., Gilbert, AZ
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Justin and his crew are friendly, professional, and did a great job in assessing what needed to be done. They carried out their plan in a clean and safe manner. Great job and I highly recommend Bartlett services.
Angela G., Fountain Hills, AZ
Erik was wonderful to work with. He listened as we walked the property and reviewed the work I wanted done. The crew he sent was friendly and wearing masks when I needed to talk to them. They kept me informed as to their progress throughout the day.
The yard was left in good shape and trees were pruned with care. There was so small piles of sticks that got missed in clean up, but in general I would give an "A" for showing up on time and working carefully during the day. I would give a "B+" for the clean up at end of day. Thank you.
Kristin S., Phoenix ,AZ
Erik was great when I met with him to discuss the job. The team was great when they came to remove the tree and were very careful with the landscaping around it. Loved working with them, and by far the best of three companies I have worked with in Phoenix.
Brandon O., Phoenix AZ
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Very Informative and professional.
Wendy B., Ahwatukee, AZ
Professional and skilled.
John O., Queen Creek, AZ
When Bryant Sunderman consulted with me on my trees, he was very professional and friendly. He had a lot of knowledge about trees and was able to answer all my questions easily. When the crew came to trim my trees they were diligent at trimming the trees, cleaning them up, and being courteous when they were here. The trees look awesome after being trimmed. I would recommend them for any tree services you need.
Kim R., Sun Lakes ,AZ
You are the best.
Diane S., Cave Creek, AZ