The crew were very responsive to specific requests made on the day and they did everything we discussed with Juan beforehand. We were very pleased with the work done and would have no hesitation recommending Bartlett based on our experience.
Richard W., Los Altos, CA
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I really can not think of anything Bartlett could have done to make the experience better. All of your people are professional, careful, responsive, and take wonderful care of my plants. I appreciate their courtesy and skill. All nice men. I have complete confidence in all of them. I really trust Jason’s judgment and appreciate how much he knows—and applies for my benefit. I have been a customer for many years, and I am impressed by how well Bartlett has managed the ownership transition. I recommend you all the time.
Patricia B., Palo Alto, CA
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Chris Regan is excellent, knowledgeable, and service oriented, effective communicator. He watches out for our best interests across our property.
Thomas N., Menlo Park, CA
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Everyone is consistently helpful, well informed, on time, and a pleasure to deal with. Thank you for your professionalism, friendly attitude, and meticulous care of our beloved trees.
Janet T., Portola Valley, CA
I appreciated Juan Larios's expertise and guidance on what was needed for my various trees to keep them in good condition.
Barbara M. , Cupertino, CA
These people are true professionals, a pleasure to work with. Across the board, the staff is knowledgeable, courteous, and efficient. When they leave, my trees and property look fresh and clean. We do enjoy the compliments that passersby often share regarding the condition and looks to our trees.
Janice M., San Carlos, CA
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I really loved working with Juan Larios, the Arborist Rep. He is a very nice man who communicates well. I think working with him was a joy. He explained how the 60 foot tree would be taken down. He followed up to remind us of our appointment. He answered our questions clearly and helped explain things. He understood our concerns about the driveway and made an effort to make sure everyone felt good about the project.
A Property Manager, Los Altos Hills, CA
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Everything was great.
I just can not say enough good things about the workers and staff, fast and efficient. The trees look great and the worksite is cleaner that it was before the work started. Keep up the good work.
K. C., Redwood City, CA
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Steve has been instrumental in scheduling appointments in a timely manner. He has come to our property on numerous occasions to inspect diseased plants or trees and has created proposals to address our needs. My plants and trees are looking considerably healthier and we just signed up for a years worth of maintenance for our one acre yard.
Susan W., Atherton, CA
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Excellent from beginning to end. They were on time, friendly, professional, and did a great job. The cleanup was superb. I will recommend Bartlett to anyone who is interested in tree maintenance.
Judy C., Foster City, CA
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Working with Bartlett was one of the most seamless and stress free processes. Michael and his team were thorough, professional, personable, and incredibly communicative from the time I initially reached out for a quote until the job was completed. I got multiple quotes for tree trimming and Michael was clearly the only one who had the expertise and the care to create a plan of removal that fit both my budget, schedule, and what was best for the tree, taking care to ensure that we did not trim to many branches that could cause the trees to become unstable or die completely, since they overhang my roof substantially. Definitely do not want a dead tree collapsing onto the house. The other places I contacted did not seem to really care about that or were just unaware of that potential, which was a red flag to me. The team that came out to do the work was prompt, made sure to check in with me during the day, and show me the work once it was completed.
Michael took care to make sure what I needed done was done quickly and painlessly, plus the online payment makes it super easy to get the invoice squared away.
Couldn't have asked for a better experience these guys are great!
Sarah F., Millbrae, CA
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Thank you for completing the pruning of our trees.
Sylvia J., Burlingame, CA