We have used Bartlett Tree Experts for over twenty five years. We have been very happy with the service and expert advise we have gotten on the care of our trees. The crews are friendly and always willing to answer a question even if it is not about the trees they are there to treat.
Kenna, Los Altos, CA
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I really loved working with Juan Larios, the Arborist Rep. He is a very nice man who communicates well. I think working with him was a joy. He explained how the 60 foot tree would be taken down. He followed up to remind us of our appointment. He answered our questions clearly and helped explain things. He understood our concerns about the driveway and made an effort to make sure everyone felt good about the project.
A Property Manager, Los Altos Hills, CA
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The arborist, Jason, is extremely knowledgeable, informative, and thorough in assessing tree and shrub problems, solutions and potential issues in the future.
David B., Palo Alto, CA
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Everything was great.
I just can not say enough good things about the workers and staff, fast and efficient. The trees look great and the worksite is cleaner that it was before the work started. Keep up the good work.
K. C., Redwood City, CA
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Bartlett staff seems knowledgeable and to have great expertise in tree care. Responsiveness has been mixed. Early on the arborist was very responsive but since then it has been inconsistent, sometimes taking multiple emails and weeks of waiting to get a response to a question. The Administrative staff has been very helpful in prompting a response. I would want to see improvement in this area as well as evidence the treatment plan is working to recommend Bartlett.
Amy L., Menlo Park, CA
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Steve is very knowledgeable and helped us understand Sudden Oak Death, which has already killed a big tree on our property. We now have a great deal more sunshine in our backyard due to the thinning out of dead and undesirable trees. Steve's crew was also able to rescue a tree that had ivy on it so thick that the ivy branches looked like tree branches.
John B., San Carlos, CA
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Steve has been instrumental in scheduling appointments in a timely manner. He has come to our property on numerous occasions to inspect diseased plants or trees and has created proposals to address our needs. My plants and trees are looking considerably healthier and we just signed up for a years worth of maintenance for our one acre yard.
Susan W., Atherton, CA
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Excellent from beginning to end. They were on time, friendly, professional, and did a great job. The cleanup was superb. I will recommend Bartlett to anyone who is interested in tree maintenance.
Judy C., Foster City, CA
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Working with Bartlett was one of the most seamless and stress free processes. Michael and his team were thorough, professional, personable, and incredibly communicative from the time I initially reached out for a quote until the job was completed. I got multiple quotes for tree trimming and Michael was clearly the only one who had the expertise and the care to create a plan of removal that fit both my budget, schedule, and what was best for the tree, taking care to ensure that we did not trim to many branches that could cause the trees to become unstable or die completely, since they overhang my roof substantially. Definitely do not want a dead tree collapsing onto the house. The other places I contacted did not seem to really care about that or were just unaware of that potential, which was a red flag to me. The team that came out to do the work was prompt, made sure to check in with me during the day, and show me the work once it was completed.
Michael took care to make sure what I needed done was done quickly and painlessly, plus the online payment makes it super easy to get the invoice squared away.
Couldn't have asked for a better experience these guys are great!
Sarah F., Millbrae, CA
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Thank you for completing the pruning of our trees.
Sylvia J., Burlingame, CA