All crew members are courteous. polite, accommodating, and efficient, Jeff is very knowledgeable, helpful, and a clearly experienced arborist who is an excellent representative for Bartlett.
Sandra S. , Florence, MA
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Collin and the receptionist were the only folks I spoke with and both were extremely courteous and helpful. Also, the reason I hired you is because it was not an easy job but I am guessing it was not so hard for your crew.
Tom S., Worthington, MA
While your services are expensive, I appreciate that the crews coming are pretty consistent, know the property, know what I like, and really like what they do. Dan and Collin are both outstanding professionals with exceptional interpersonal skills. It is because of them that I rely so heavily on the services of Bartlett.
Dena W., Buckland, MA
What could Bartlett have done to make the experience better? I have no complaints. Everything went smoothly and as scheduled. Jeff is a great representative for your company. He is friendly, knowledgeable, and when I had to make a big change in the work I needed done at the last minute, he quickly met my needs. He also knew the Latin names of all my native plants which totally impressed me. The tree crew was respectful, they patiently kept their trucks in the street until I left for an appointment. They did a super job on my tree. The pruning is conservative, well done, and maintains the tree's integrity. Bartlett and its staff did a professional, competent job, and they were always easy to work with. Highly recommend.
Linda K., Easthampton, MA
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The change from Jeff to Spencer was flawless. Spencer made me feel good about being a regular customer and keeping a yearly schedule with my trees, he even brought Beth by to show her my place, she made a few suggestions for even better care for me. Not pushy and very friendly. Would recommend Bartlett to everyone.
Daniel B., Feeding Hills, MA
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O M Goodness. Nothing. I called and twenty minutes later your crew was working on my tree. Unbelievable. Cleanup was impeccable. Crew knowledgeable, courteous, and reassuring. Thank you so much. Staff was polite and respectful. Answered all my questions and were reassuring that everything would be ok.
I was so impressed with your service. Remarkable. Again, thank you so much.
D. Exford, Northampton, MA
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It was an excellent experience - the only surprising thing was how completely seamless and beautifully everything went! Every interaction with Collin and the crew that did the work was 100% positive –outstanding really friendly, courteous, hard working, and the clean up was perfect. I would highly recommend this company to friends and family. And I will do just that! Thank you so much.
Virginia M., Haydenville, MA
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Jeff and his team are awesome, can not say enough about them all.
I highly recommend Jeff and his team, they are amazing, neat, and meticulous about their work. They take pride from start to finish, they check on my new tree when in the neighborhood. Amazing.
Renee K., Holyoke, MA
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Everyone was polite and helpful. Do not know how one could improve the experience. Colin is knowledgeable and a gentleman and someone I trust. I have met many of the other crew members and found them to be equally helpful and friendly. Some I consider friends. The office staff has also been exemplary. I applaud the company for the quality of each and every employee I have come in contact with.
Chester A., Hadley, MA
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When a problem occurred, the crew handled it professionally. Jeff was extremely responsive and took care of everything.
Professional, personable, and competent.
I have really appreciated the customized services offered by Bartlett and the results have been excellent.
Kathy H., Southampton, MA
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From the office call to meeting Collin my rep, and then members of the crew, everyone was friendly and professional. They knew what they were doing.
I am a landscape design and build company in the valley. So for me to hire and constantly recommend Bartlett Tree, I think that speaks for itself.
Craig S., West Hatfield, MA
True professionals who know trees and value them.
Ed G., Shelburne Falls, MA
All staff were polite and courteous. Keep up the great work. Four companies never came out or returned my calls but your staff did.
Debbie K., Montgomery, MA
Very friendly and knowledgeable.
Keep up the good work.
Jeffrey W., Granby, MA
Kyle did a great job explaining what he was going to do on that day. Jacob, Jack, and Cassandra did an incredible job cleaning up the area after the work was completed All four individuals were professional and helpful. This is why I reach out to your company because I know the job will be done correctly, professionally, and safely. Jeff always provides great guidance in what needs to be done on my property.
Steve P., Ludlow, MA
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Everyone I spoke to was professional and took the time to go over the work with me. For removal of a large dying Maple, the work was done efficiently and safely. Jeff is great to work with, knowledgeable, and walked me through a thorough assessment of the key trees on our property, answering all my questions. I would highly recommend Bartlett. The staff were friendly, efficient, and knowledgeable. You can tell they really care about their work.
Michael W., Westhampton, MA
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Everything went smoothly and as described.
Collin is very knowledgeable and helpful. Office staff was great as well.
Very glad to have made a connection with Bartlett. Looking forward to working with them in the future.
Walter P., Conway, MA
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We, and our trees, are very happy with Bartlett.
Most of my interactions have been with Colin, who is aces. All the crew members have been very respectful of us, our trees, and other plant life.
We have been very pleased with Bartlett's work and the ease of communication. Would be glad to be a reference.
Lisa W., Leeds, MA
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Jeff and all crew members are consistently professional, efficient, and friendly. Your willingness and patience in explaining our tree issues and their solutions are greatly appreciated. Your respect for your customers is paramount with each and every one of you. We are very happy with your service. We completely trust the expertise of Jeff and other crew members, you clearly are a company of great integrity.
Kathy L., Gill, MA
Jeff LaCoy has been informative and very patient with all of my questions and concerns. The young man who works as a crew member has been great, as well. Thank you.
Merrianne K., Greenfield, MA
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Collin is always responsive, polite, and knowledgeable.
John T., Cheshire, MA
Greg Beck from Bartlett examined a large, old Oak tree that was declining and that we hoped to save. He explained what could be done to try to save it and what it would cost. We decided to try to save the tree. Bartlett came out and did trimming, treated the tree twice, and so far the tree is still hanging in there. All of the people who worked with us were informative, professional, and pleasant. We will use them again.
David G., Pelham, MA
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Colin Burt is courteous, knowledgeable, and a good listener. We have always enjoyed working with Colin and find him to be very professional.
Ann B., Whately, MA
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Greg Beck has from day one provided us with service above and beyond our high expectations. Tim Armstrong, Kat Cummings and Casey Tresp were constantly working, always polite and answered questions pleasantly if asked. Andrew Mink - polite via phone or email and keeps us updated when needed.
Tanglewood, Lenox, MA
Collin has answered my questions to my satisfaction. When I suggested the tree be taken down he measured the area and assessed the possible problems carefully. The crew worked diligently all day. After completing their work, they took the time to talk with me about the job and the viewing area that opened up due to the tree's removal.
Helen C., Sunderland, MA
I was very pleased with Jeff Lacoy, the Arborist, very knowledgeable, courteous, and easy to work with, all that I wanted done. I was very impressed with Joe and Chris, the trapeze artist, who did the actual tall tree trimming. It was interesting watching them do the work from my window. I held my breath a couple of times as Chris was maneuvering himself into position to cut the branch. They worked well together and watched out for each other. I liked that. They also worked quickly and efficiently and left the yard clean. Thank you for doing a great job.
Theresa B., Florence
Collin Burt sent a fantastic crew for our job. Kyle, Brian, and Joe, all friendly, efficient, and professional. We had been apprehensive about an overdue preemptive removal of two gigantic White Pines but Bartlett handled the job safely with a great crew, great equipment and great skills.
Don W., Plainfield, MA
The response by e-mail was timely and informative throughout. Thank you for responding to every question in a way that I could understand from the comfort of my home in NY, without having to be there in person.
Elsie R., Huntington, MA
All staff that I had interactions with were all courteous and pleasant.
Very happy with the work completed and the yard was left without any tree branches or debris. Would definitely call again if we have any other tree work to be done.
Laurie S., Chicopee, MA
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Collin Burt answered all of my questions and concerns and was very knowledgeable. The office staff was also very responsive to the urgency of my infestation.
This company came out immediately to assess my problem and scheduled a treatment very quickly. I felt extremely comfortable in the expertise this company conveyed to me about this project.
Marsha W., Great Barrington, MA
I was very pleased with the crew that pruned my Oak tree. They were very polite and professional. They left my yard in excellent condition.
Laurie R., Longmeadow, MA
The crew was prompt, efficient, friendly, and competent. A pleasure.
Mary M., Amherst,MA
First of all, last year I had my trees sprayed by an employee named Kyle, who was an excellent worker with a great personality. This year I had my fruit trees pruned by Dan, who was also an excellent employee with a great personality. Also, I would like to commend your employee Jeff LaCoy, the arborist representative who I contracted the work with. He was very helpful in explaining the problems that I had with my trees and I appreciate his honesty and expertise. I am having more work done this spring with your company. Please send Dan or Kyle any time I have work to be done. They are a great asset to your company.
Robert K., Monson, MA
We have been very impressed by Jeff and the whole staff. We will definitely be in touch in the future for any of our arborist and tree service needs. We definitely recommend Bartlett Tree Experts to others. So glad that we reached out to Bartlett for the help we needed.
Ronald S., Springfield, MA
Absolutely fantastic people and service. Can not say enough good stuff about you.
Marian H., East Longmeadow, MA
Greg Beck and his crew did a superb job of removing an ancient and diseased tree in front of our hillside house. The location of the tree posed many removal challenges, knowledge, skill, and cooperation in addition to extensive and complex equipment. Several of the neighbors reported how pleasant, competent, and courteous the crew was. Greg Beck was wonderful to work with as well.
Joelle S., Ashfield, MA
Colin was great very professional and friendly. Crew did a great job under terrible conditions, wind, rain, and very challenging conditions.
Walter S., Tolland, MA
We so far had three services provided to our trees on our property. Greg Beck was professional and attentive to our needs. Estimates were drawn up promptly. He answered all our questions. All the other Bartlett specialists fertilizer and base of tree maintenance, team that pruned and removed dead branches from our large trees were professional and meticulous. It is evident that Bartlett arborists and other specialists are knowledgeable, competent, and very professional. Thank you.
Very professional company, great service. Prompt with estimates and scheduling service.
Mary G., South Deerfield, MA
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Responsive, personable, and reasonably priced. Team arrived when expected, worked efficiently and cleaned up all debris.
Maura B., Florence,MA
I appreciated Greg for his pleasant personality and knowledge.
Ruth F., South Amherst, MA
We rely on people like Jeff to help us fix our tree problems. We are always pleased with the impeccable work done here.
Ann W., Whatley, MA
My husband and I are so pleased and impressed with Jeff LaCoy and his crew. Their vision for the pruning of two very large Oaks transformed our property. We are very excited to know that we can rely on their expertise. Could not be happier.
Judi P., Leverett, MA
I miss Kevin but it was great to meet Jeffrey. Jeffrey worked with us on what needed to be done and was helpful on pricing. The crew members who came to work were friendly, professional, and cleaned everything up at the end. Our trees have never looked as great. Honestly. Thank you Jeff.
Eileen P., Goshen, MA
I highly recommend Bartlett Tree Service. Very satisfied with the services we received. Mike is outstanding and a great representative for the company. Always positive, friendly, and knowledgeable.
Will E., Richmond, MA
