Calum MacEwan

There are not enough words to express my satisfaction and gratitude!!! My initial phone call was based on a previous long history of Bartlett's fine work at our Ridgefield CT home. I had been waiting for months for a friend to take down some dead ash trees too close to the house and road. When one went down across the road in the 11/15 storm I was desperate for help. Other arborists we have used here in Litchfield County are no longer dependable, so I Googled and called ... never realizing you were so close in New Milford! I was welcomed and assured of help. Calum MacEwan came the very next day and I was over the moon with happiness! A young, bright, highly-qualified Scotsman! We had a great walk-around because it was clear that he was exactly the person to engage for this and future work on the property. He gave a reasonable estimate for the dead ash trees, printed it onsite, and said the removal would take a few weeks to accomplish. That was fine. I was in good hands again. What a surprise when early Monday morning a bright yellow (my favorite color!) Bartlett bucket truck with energetic crew (Jim and Ryan?) arrived, ready to work ... even in the cold rain! (Calum had called ahead with news of a convenient cancellation.) They were wonderful! I stood by in the garage and watched their meticulous preparation and take down. Everything just as I had requested. Calum and I expect to continue working together next year which is a joy and relief. There is much to be done! This pleasant, conscientious arborist and Bartlett Tree Service made this Thanksgiving an especially grateful one. Thank you!!! General Comments: How great to see Bartlett trucks and enjoy Bartlett services again!!! Best wishes on much success in the area ... I will spread the word (although in this very gossipy neighborhood that word has already started circulating!)
Carmen M., Warren, CT