I wanted to let you know how terrific your crew and crane operator were today. Their teamwork was impressive. Extremely professional. Thank you so much for another great job.
Elizabeth D., Ridgefield, CT
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Yesterday's visit was not a work visit but with Matt Rotunda to discuss tree and shrub care plans. Matt is a great guy and easy to work with. It is obvious he is passionate about his work. I feel the same way about any other staff who comes to my yard to do work.
Nancy K., Redding, CT
Nick has been wonderful from the very quick response to my initial contact through multiple helpful visits. At my age you can quickly tell whether people are treating you like family or just another client, and Nick was family from the very beginning. Could not be happier.
Bill B., Litchfield, CT
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All is good. Many thanks for your attention to detail, your good advice, and very good workmanship. our trees look happy now. We are very satisfied with Bartlett Tree Service. Many thanks for your thorough counciltation and follow up.
Andy S., Goshen, CT
Nicholas Lavalee was my representative and was of great help to me throughout the process. He showed up promptly, went over my needs, and even provided some tree education for me. He went above and beyond and it was greatly appreciated. I was not home when the crew members worked on my tree but when I got home everything was clean and taken care of and they did an excellent job. Thanks to the crew also.
Great company and staff. Keep up the good work. Thank You.
Rob P., Watertown, CT
The staff were courteous, efficient and professional. I could not be more pleased. Calum, the arborist was excellent. He is very knowledgeable and kept us updated throughout the process. My husband is a business owner and we know the value of good employees. You have the best.
JeanG, Morris, CT
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There are not enough words to express my satisfaction and gratitude!!! My initial phone call was based on a previous long history of Bartlett's fine work at our Ridgefield CT home. I had been waiting for months for a friend to take down some dead ash trees too close to the house and road. When one went down across the road in the 11/15 storm I was desperate for help. Other arborists we have used here in Litchfield County are no longer dependable, so I Googled and called ... never realizing you were so close in New Milford! I was welcomed and assured of help. Calum MacEwan came the very next day and I was over the moon with happiness! A young, bright, highly-qualified Scotsman! We had a great walk-around because it was clear that he was exactly the person to engage for this and future work on the property. He gave a reasonable estimate for the dead ash trees, printed it onsite, and said the removal would take a few weeks to accomplish. That was fine. I was in good hands again. What a surprise when early Monday morning a bright yellow (my favorite color!) Bartlett bucket truck with energetic crew (Jim and Ryan?) arrived, ready to work ... even in the cold rain! (Calum had called ahead with news of a convenient cancellation.) They were wonderful! I stood by in the garage and watched their meticulous preparation and take down. Everything just as I had requested. Calum and I expect to continue working together next year which is a joy and relief. There is much to be done! This pleasant, conscientious arborist and Bartlett Tree Service made this Thanksgiving an especially grateful one. Thank you!!!
General Comments: How great to see Bartlett trucks and enjoy Bartlett services again!!! Best wishes on much success in the area ... I will spread the word (although in this very gossipy neighborhood that word has already started circulating!)
Carmen M., Warren, CT
We were very happy with your whole staff and Alec who was our initial contact for this project. We had used your Farmington office for a previous large Pine tree that had to removed and they did a great job too which is why we contacted Bartlett again. This project was a huge 200+ yr. old Tulip tree which was very close to our 1830 home. The coordination with everyone on your team from the crane operator to the log carrier operator who removed 2 huge truck loads of wood was great. Everyone was so accommodating and careful with our lawn and existing landscaping throughout the project. We will definitely call on you all again! Many thanks.
Norman K., Winchester, CT
Alex was great, no one could believe I got a crew here that quickly. Crew was skilled, fast, and courteous. They left my lawn and driveway better than they found it. Thank you.
Jennifer B., New Milford, CT
John is knowledgeable, courteous, and dependable. The crew was fabulous, hardworking, and did the work timely. Would recommend Bartlett without reservation.
Bruce H., South Kent, CT
Matt Flanagan is helpful and knowledgeable. Very satisfied whenever we deal with him. Two thumbs up. We love Bartlett, always professional, always quality work.
Jared and Jenneka T., Salt Point, NY
Your staff was wonderful. They worked together like a well-oiled machine, cooperating beautifully for the best possible outcome. The way they finished the job, cleaning up, making the yard better than when they arrived, told me so much about their sense of care and work ethic.
A. H., Sharon, CT
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The foreman (Nate Keller) established a welcome, clear communication with me. He checked with me to make sure his strategic decisions were OK with me (trimming a tree that was in the way, dealing with a mulch pile that was in the way, felling trunks I had previously said I wanted left standing.) And they left things in very neat order. The high level of communication with the crew was reassuring, and it insured that everything was done to my satisfaction. High praise for the foreman who conveyed a very positive happy attitude. He made a very challenging job look easy.
General Comments: They did a beautiful job pruning my beloved oak. And, again, they asked if I had any requests or feedback, which I did. It gave me a chance to request removal of one more branch that I found visually distracting. Great job.
Roseanne A., Poughkeepsie, NY
Matt and the crew went out of their way to be helpful and cooperative. The work was done very well, and everything left in good order.
Helen L., New Preston, CT
