Shawn Shuffelbottom provided world class response time, pruning expertise, and follow up information at a fair price. Hope to see him in 2020.
Yvonne Y., Columbia, PA
I count on Shawn to keep an eye on our property and let us know when he sees any issues that need to be addressed. Bartlett's experienced and knowledgeable workers have treated Wooly Adelgids on the Hemlocks, Boxwood Blight on the Boxwoods, and Root Rot that threatened other shrubs. They have pruned our Oak tree, Hemlocks and Bradford Pears, and they will be pruning the Japanese Maples later this fall. They removed an ailing evergreen and planted another small tree in its place, and they recognized and corrected a problem with roots that were encircling another tree. And best of all, Nathan and Paul mounted a bat box high in the Oak tree. Shawn Shuffelbottom, Nathan Bird, and Paul Sepich are an indispensable team that we rely on with total confidence.
Nancy J., Lancaster, PA
Shawn was very responsive when my husband called with questions.
Joni H., Lancaster, PA
Appreciated that you could come promptly because we had a big limb fall. The crew talked to me before they finished with each tree, to see if I wanted anything else removed. They also really took care to avoid wires, a new fence, and a skylight with a big tree in back.
Dennis D., Lancaster, PA
Thank you for taking great care of our Ash tree.
Patricia F., Lancaster, PA
Shawn is attentive and keeps us in the loop at all times as a work is completed. Job is always priced well and work order carried out quickly and efficiently. Thanks for the service.
Eugene F., Lancaster, PA
We appreciate the professionalism of your crew. They were very careful with the tree in the back, to avoid skylights, wires, and shrubs. They always ask if we had anything else we wanted them to cut back before they moved on to another tree. I have used non-arborist companies before, to save money, but I will not do this in the future.
Dennis D., Lancaster, PA
The Representative and crew were courteous, competent, and the price was fair.
Ken S., Lancaster, PA
Thorough, knowledgeable, responsive, friendly, and courteous.
Mitch Y., Columbia, PA
Thank you Shawn for a job well done. Your understanding and appreciation to detail makes you stand out above the rest.
Charlene L., Lancaster, PA
The staff handled their responsibilities professionally and in a friendly manner.
Terry B., Washington Boro, PA
Everything was done to spec. Appreciate the flexibility.
Nathan S., Lancaster, PA
The crew was very nice, once the hole was dug and the tree in place they allowed our grandson to throw some dirt to fill the hole, it was a thrill for him. Shawn was very helpful explaining about the care of the tree once it was planted. Will surely use Bartlett in the future.
John and Mary D., Lancaster, PA
Everyone was courteous and helpful and a pleasure to work with.
Bruce G., Lancaster, PA
I choose to use your company because of the knowledge that they share with me in taking care of my trees.
Robert P., Lancaster, PA
We are thankful for the work your crew did today. They did a wonderful job, especially given the fact they were dealing with snow. The crew were very respectful, professional, and took their time deciding on the safest and most practical way to remove the tree. They did a great job cleaning up the site and it was obvious they took pride in what they do. From the way they handled company equipment, to the handling of our property. It was a pleasure to work with your company on this matter. While we hope we will not experience this problem again, if we do we will definitely be in touch.
Kelly H., Lancaster, PA
Very responsive and knowledgeable.
Robert P., Lancaster, PA
Shawn and his crew were great. I will definitely keep them in mind for other jobs.
Lisa A., Lancaster, PA
Very professional and knowledgeable. A pleasure to have as our tree experts on our property. And after the job was done, you couldn’t tell that major tree work was done. We appreciate the follow-up phone call to make sure we were satisfied with the job done. Many thanks.
Kris K., Lancaster, PA
Very professional and knowledgeable. A pleasure to have as our tree experts on our property. After the job was done, you could not tell that major tree work was done. We appreciate the follow-up phone call to make sure we were satisfied.
Kris K., Lancaster, PA
Your service was prompt and the results were excellent.
Glenn W., Lancaster, PA
The crewmembers were exemplary in following are requests. The follow-up calls were courteous and pleasant. Thanks again, and we will be using your services again and recommending you to others.
Teresa E., Manheim, PA
I have been very pleased with the professionalism and courtesy of all members of the team who have worked on my yard. Shawn answered all my questions as I debated about what I wanted to have done, and he dropped in to see that the work was completed properly. The men working in the trees were amazing, they were well-organized, worked well together, and had everything done and cleaned up by the end of the day.
Debbie O., Lancaster, PA
Shawn McPhee was very professional and our neighbor who allowed access to her property said the crew did a great job and were very friendly.
Matt B., Lancaster, PA
I found all of Bartlett's staff very knowledgeable and professional. Even though this is only the first step trying to save our tree I am looking forward to completing the project and hopefully seeing a positive result.
Mike K., Landisville, PA
Your people are the best. They are efficient, knowledgeable, polite, and very accommodating. I am proud to have those mustard-yellow trucks parked at my property.
Mitchell Y., Columbia, PA
We had a great experience with Bartlett. They were very flexible and courteous. The job was done well and site clean. Would use them again for any tree service.
Tony S., Columbia, PA
Shawn McPhee discussed what our trees needed. He was knowledgeable, polite and returned calls promptly. The two staff members who came to perform the work discussed were also polite and explained what they were about to do.
Joan K., Lancaster, PA
We have full confidence in Shawn Shuffelbottom and his work crew.
Sally O., Lancaster, PA
Always polite.
Karen A., Mount Joy, PA
I was very happy with the timely service in the initial consultation and the performing of the agreed upon services. My Japanese Maple looks beautiful, I am very pleased.
Norma R., Landisville, PA
Everyone was extremely helpful. The process was explained and completed in a timely manner. They even came back another day to complete the job as they were not satisfied.
Ryan D., Columbia, PA
Shawn Shufflebottom has been has been very helpful in answering questions and visiting.
Charlene M., Ephrata, PA
Your team always arrives during the time I'm not at home and the results have been effective. The areas of treatment have always been found exactly as found the previous day. Very professional. Sean Shuffelbottom has always provided me with knowledge to help me make good decisions on our trees and shrubs.
Pete W., Leola, PA
Crew leader calls me a day in advance to let me know he is coming at a specific time the next day, which gives me time to block the dogs in the house. None of this annoying four hour block of time that Comcast and some other vendors do.
Bruce C., Lancaster, PA
Trees look great this year.
Ralp M., Lancaster, PA
Professional, Knowledgeable, Courteous, Available when needed, and all our trees are well cared for.
Sally O., Lancaster, PA
Shawn is excellent and the best representative I have encountered from Bartlett.
Paul B., Lancaster, PA
Quick responsiveness to quote request. Flexibility with final work request.
Ashley U., Lancaster, PA
Always courteous and professional.
Karen A., Mount Joy, PA
I mostly appreciated that the crew made recommendations and included me in the process as they carefully trimmed our ornamental Japanese Cherry. Nice job.
Mitch Y., Columbia, PA
I wanted to thank you and the crew for the work that was done for me. I am very satisfied with the crew. They went above and beyond as to not disturb or destroy any plants on the ground.
Ron S., Lancaster, PA
I think I found a trusted friend in Shawn. The extra personal attention and touches he has applied make me know my garden and trees are taken care of. You see the tree lover hidden in me that needs that same care.
Carmel S., Lancaster, PA
Overall excellent service and professionalism. Shawn was great. The crew was awesome. Very impressed with the care they took to avoid creating problems with existing landscaping in the yard. I have had several disasters in that regard in the past with tree service companies. High scores for satisfaction all around.
Stacey M., Lancaster, PA
Shawn McPhee is very knowledgeable and helpful. I am very pleased with the tree trimming and maintenance that his crew has done for me this year. I would highly recommend Barlett to anyone in need of tree and shrub care.
Carol E., Mount Joy, PA
Shaun provided stellar service. I have a mother who can be a bit uptight about people she does not know providing new services about her property. With Shawn she felt extremely comfortable with how he approached the trees that she needed cut down, pruned back, and replaced. By the time the job was finished she felt at ease with Shawn's presence and that is a testimony to his character and professionalism. My mom was just as impressed with the crew, they were very understanding and assured my mother. Everyone was patient and kind throughout the entire process, with Shawn having the most contact. Had it not been for Shawn this job would not have gone as smoothly as it did. The man deserves a cold case of his favorite beer.
Karen K., Quarryville, PA
Arborist had good advice and information. The crew was very good and helpful.
Martha L., Lancaster, PA
Very considerate of our needs and input.
Joan R., Brownstown, PA
Shawn was great to work with.
Jim S., Lancaster, PA
Very knowledgeable and professional.
Sharon L., Columbia, PA
Shawn was extremely friendly, responsive, and accommodating to our needs. Bartlett was very quick to respond when I called to have a tree removed from our power lines after a strong storm. They were very patient while waiting for PP&L to turn off the power so they could begin work on the tree.
Mark W., Lancaster, PA
The guys did an awesome job taking down the hemlock and cleaning up. Thank you and please thank them for me as well.
Jennifer H., Lancaster, PA
When I called the receptionist was friendly and helpful scheduling my first appointment to have the tree pruned. Shawn Shefflebottom was professional and knowledgeable examining my tree and giving me a price on the site. Job well done after completing the work on my maple tree. ! I would not hesitate to use Bartlett for other services needed on my property.
Michael B., Lancaster, PA
All were very courteous.
Ken K., Lancaster, PA
Excellent work, outstanding crew. Very pleased with your service.
Henri R., Lancaster, PA
I am grateful to Bartlett for Shawn, who has proven to be a knowledgeable in the care of my landscape.
Wendy C., Lancaster, PA
Your guys did a great job, we are very happy with the new look.
Robbin S., Lancaster, PA
Shawn and the crew were all great to work with. We had some questions about the tree trimming and Shawn immediately addressed the issues to our complete satisfaction. The crew left our property exactly as it was before they started. We will definitely use Bartlett for our next tree service.
Paula W., Lancaster, PA
Shawn McPhee is a great Representative. He is knowledgeable, polite, and professional. Really a positive person representing a wonderful company. I will work with him again and if anyone I know needs your services I will recommend him.
Carol D., Lancaster, PA
The crew did a good job and were very concerned about meeting our needs for shape and height.
Karen A., Mount Joy, PA
Jeremy and his crew did a great job trimming several trees and removing one tree this past Tuesday. They worked quickly, carefully, and neatly, and the resulting work looks great. They cleaned up well and left a neat pile of chipped wood and greens for me to use on my yard this spring for paths and mulching.
Jane S., Lancaster, PA
Shawn is knowledgeable and personable, we are confident in having the needs of our landscape under his capable management. Great services provided by professional staff, our property is in good hands.
Wendy C., Lancaster, PA
We continue to be impressed with the technical knowledge, expertise, and customer service of our Bartlett Arborist Representative and his crewmembers.
Dan G., Lancaster, PA
We had a caterpillar infestation in our weeping cherry this past spring, Bartlett took care of it quickly, skillfully, and it was not too expensive. I was spurred to write this review because the tree surgeon who took care of it (6 months ago) stopped by the house today, in the rain, to ask how it was doing and see if he could take a quick look. I don't think you could ask for better service from a company.
David A., Adamstown, PA
Thank you for the good service.
Bill B., East Earl, PA
Very pleased with the service. Looking forward to the remainder of the work being done.
Barbara M., Columbia, PA
Very pleased with the work completed on my property.
Kelsey J., Lancaster, PA
Richard Dexter has been wonderful. He clearly really knows his field of expertise and is very willing to share his knowledge. His crew who came out to take down a beloved tree were so kind. They even hugged me when they left, knowing I was feeling bad about losing that tree. Nathan has been very helpful and willing to share his knowledge of chemicals and micro-nutrients. The staff realize I want to keep the chemicals to a minimum, but needed to have something done to reinvigorate a portion of the yard. They explained everything they were doing and left the place looking as good as possible. Ginny C., Lancaster, PA
Elm tree treatment technician was very polite and did a good job. Linn M., Lancaster, PA
My husband is the person with whom you deal, however, I just had to contact you to commend you on the young men who worked on our property this morning. I had the pleasure of speaking with them as they were leaving the job. They informed me about the work that was done in a very professional and friendly manner. As a company, you are so knowledgeable about your industry, always show up when scheduled, and employ the nicest people. Thank you! Frank M., Lancaster, PA
Being new to the area, I was very happy with their work. Nancy H., Columbia, PA
I couldn't ask for more! I asked Rich to alert the workers to be mindful of my pachysandra (it has taken me years to get it where it is). They did a great job and I appreciate it. Jean H., Lancaster, PA
Good recommendations. Fair prices offered. Rich has been professional and good company to work with. Staff are all great employees. Glad we chose them - recommended by a neighbor. We will use them again. Donald A., Lancaster, PA
Did a great job! Tom D., Lebanon, PA
Very professional. Answered several questions for me. R. Miller, Lancaster, PA
Mr. Dexter is excellent, very knowledgeable! We feel good about the work he has suggested we have done. Bartlett Tree is rated excellent work with excellent customer service from start to finish! Thank you. B. Wissler, Lancaster, PA
Excellent job. Rich was A+. D. Aument, Lancaster, PA
Everyone is knowledgeable and courteous. J. Miller, Lebanon, PA
Your representative called ahead to alert us to the spraying that was to occur the next day. That was appreciated, and gave us time to alert our neighbors to keep their windows closed. D. Shumaker, Marietta, PA
You came immediately after we connected to survey the prior job. You listened, and responded positively, and reassured me our white pine would be fixed. Your crew made certain of my concerns, and set about making the white pine a trophy on our property. The crew made sure I was pleased before they departed. The removal of the dogwood was an elementary exercise for your crew and their equipment. I have been able to immediately mow over the remnants of the tree. Thank you for another excellent job. Mitch Y., Columbia, PA
Very conscientious - made trips to check on work being done on two occasions. Professional crew - attacked the job with knowledge and speed. Accommodating - had to move truck so we could get out! Pleasant, uncomplaining. Left property in nice condition - cleaned up. H. Zimmerman, Columbia, PA
The crew was very professional and ensured that everything we had scheduled was done. Thanks. Dana E., Annville, PA
Pleased with all representatives of the company. Would call again as needed. P. Werner, Lancaster, PA
Thank you for your continued good work. D. Shumaker, Marietta, PA
The technician took down Warbler feeders and moved away from spray area. Great service - courteous service - always. D. Harnish, Landisville, PA
[Our arborist] is always most professional and knowledgeable regarding our concerns. The tree crew handles their work with skill and diligence. We appreciate their work ethic. Your tree/shrub technician, is also industrious and is very attentive to his customers needs and requests. Thanks to all! Kay G., Lancaster, PA
We want to commend the recent tree removals/storm damage by [our arborists and his team]. These gentlemen were expert and professional at all times. The work was performed quickly, yet safely, and the area was left relatively clean and free of storm debris from the recent hurricane. Their can-do attitude was re-assuring both for my wife and myself. Please express our thanks to Scott, Ben, and Adam. Charles & Jean L., Lusby, MD
Everyone was very friendly and professional. Cleaned up area and surrounding area. Would definitely recommend your services. Have already distributed your business cards to several people. Very affordable. Theresa H., Mountville, PA
The "job consultant" was fast in coming out to see what I wanted done. The Job was done in a timely manner after the contract was signed. Guys arrived at the time that I was told. Very polite, did an excellent job in pruning. Asked me to come outside to make sure that everything was to my satisfaction. The clean up was fantastic. If I didn't look up at the trees, would have never known they were there. The person assigned to the phone answered the phone in a timely manner. Did not have to repeat any information as to address & etc. If and when an opportunity arrives to refer customers to you, will do so with no hesitation. Am very happy with your company and your employees. Janet S., Landisville, PA
I'd be remiss if I didn't take a moment to compliment you and your staff for the excellent restorative service you performed on our cork screw willow and white pine trees following the damage they sustained during one of this past winter's ice storms. Your staff was instructive and very thorough. Thank you for your initial inspection following the storm. Mitch Y., Columbia, PA
[Our arborist] and I have worked on several projects together at my home and at our church. He is professional and knowledgeable. He stands by his work and that of the Bartlett crews. The crews were courteous and all debris was removed. Patti Q., Lancaster, PA
Very professional from my first contact with Jennifer. [Our arborist] is knowledgeable and a true professional. The guys doing the trimming were courteous and took the time to speak with me about our bag worm problem. I will be a long time customer. Very grateful for your superior service! Tammy L., Lancaster, PA
Good job. Robert K., Mountville, PA
We are very pleased with the service we get from [our arborist]. He is very knowledgeable with any matters concerning trees and his advice is very much appreciated. [Our arborist] represents Bartlett very well. Thomas E., Mount Joy, PA
[Our arborist] is great. Bartlett is the best. Robert M Jr., Lancaster, PA
I appreciated the phone call referencing the weather precluding the final treatment for our Oak trees. Donald L., Lebanon, PA
Thanks for doing a good job. The workmen were polite and professional. It is safe to walk under my tree again! Barbara K., East Petersburg, PA
Glad to do business with him again. A job well done! I am to be contacted in May for future jobs. Gloria S., Mount Joy, PA
Everyone is very nice, polite, and professional! Thanks very much for your service! Romaine E., Mount Joy, PA
