Indianapolis Office Staff
What Our Customers Are Saying About Rick Carter
Thank you for your company’s immediate response to our Tuesday call asking for your services after the storm. Thanks also to Megan, who coordinated several phone calls. Thanks to the crew for their two days of excellent work of cleaning up our storm damaged trees, fallen branches, and debris. They worked tirelessly under very hot and sometimes dangerous conditions to do a good job for us. If we did not have the pictures to prove it, passersby would never know we had had a problem. We were not at home when they finished today, so could not express our thanks in person.
Sally T., Lebanon, IN
Rick is a great guy and good communicator.
Jerry M., Carmel, IN
Everything was top notch.
Verlyn W., Westfield, IN
All staff are excellent, especially our account manager Rick Carter.
Ralph C., Carmel, IN
Nice job every time!
Stephanie G., Carmel, IN
Rick is very responsive inspecting our trees and bushes if we have concerns. Rick is very knowledgeable and willing to answer our questions and provide education on care of our trees in a timely manner. On the few occasions when I've seen crews come to our home, they are polite and efficient. We especially appreciate it when they leave the door flyer indicating the work they've done at our home.
Mark L., Westfield, IN
Your team has been EXCEPTIONAL today! Experienced, courteous, thorough. Worked tirelessly every minute of the day, great representatives of Bartlett.
Eric B., Carmel, IN
As always, I appreciate Rick Carter's expertise and professionalism. I feel an increased level of assurance, knowing he is "monitoring" our trees and shrubs (all of which look healthy). It is a pleasure to communicate with Rick, as his responses are quick and thorough.
Joan S., Carmel, IN
The team from Bartlett, six men, worked hard from 9am to 6:30pm, carefully figuring out each step and smoothly brought down the tree, piece by piece. I told them I didn’t mind if they had to drop some branches in the garden, but they didn’t ruffle one plant. I wouldn’t have minded if they had accidentally hit the wooden fence at the base of the tree, but they didn’t even give it a nudge. To my unexperienced eyes, this seemed like a difficult tree removal, since they were removing a large trunk 80 feet up, and trying not to damage the neighbor’s maple that had saved the day, but their teamwork and carefulness was impressive as they lowered each piece on a pully. The unstable tree was anchored to an Oak as backup in case the base, twisted and fractured, gave way. They used a very tall hoist and fork lift, maneuvering them around the sprinklers in our yard very carefully. I’m grateful for their work and their responsiveness. Rick made sure we understood that the tree was extremely tall and that we should stay very far away to stay safe. I appreciated everything they did for us, keeping a bad situation from becoming terrible. Thank you very, very much.
Diane F., Indianapolis, IN
Once again your crew did an excellent job under difficult circumstances. Heat, humidity, and most of the branches overhanging the house. Hats off to them!
Randy C., Indianapolis, IN
The men working with you are very polite and seem very conscientious.
Debbie C., Carmel, IN
Rick Carter was especially attentive to my concerns and desires. He was very knowledgeable and helpful.
Tom M., Lebanon, IN
We have enjoyed working with Rick Carter for the past several years. He is professional, personable, and knowledgeable. He is prompt in returning calls and takes the time to explain methods of treatment, changes in treatment plans, etc. He frequently goes "above and beyond" to assure customer satisfaction. We look forward to working with Rick in the coming years.
Joan S., Carmel, IN
Rick Carter has been great! Very knowledgeable and patient with our many questions.
Ruth M., Carmel, IN
I've always been very satisfied with the reps and service that I've received.
Catherine H., Indianapolis, IN
Thanks again for coming out and helping me with my trees and shrubs. I'm very happy with you and Bartlett and recommended you to my neighbor who is also using you. From our first meeting, everything you told me turned out to be true and several things others told me turned out to be false. You certainly seem to have the most knowledge&by far.
Pam F., Carmel, IN
Rick Carter is very prompt and thorough in responding to questions and the quality of work appears to be very good.
John G., Carmel, IN
Rick Carter always seems to be on top of everything my trees need.
Catherine H., Indianapolis, IN
Everyone on the Bartlett crew from Rick to the guys in the field are class acts. They do a fabulous job, are thorough, and thoughtful. They've set the bar high. John R., Carmel, IN
I wanted to say thank you for a job well done on the trees as they look fantastic. I am not sure who from your organization did the work but please let them know I am very pleased. When you see good work, you know that person took their time and applied their craft and while it may sound hokey, I now look out my windows and look at those trees and it makes me smile. Michael H., Carmel, IN
Rick Carter always provides expert professional recommendations about tree situations, and work crews always do a good job with his instructions. Sally T., Lebanon, IN
Very happy we chose Bartlett. Leslie J., Carmel, IN
Very pleased with the work completed at my home! After the removal of a total of four trees, there was little/no debris to clean up and the holes were filled and seeded, which I did not expect. Thank you for a job well done! Carol D., Carmel, IN
Rick Carter is excellent. He is a pro who knows and understands our issues. The guys that do the work are great also. Very responsive and friendly. Jim K., Indianapolis, IN
I've always been pleased with the staff, crew, and especially Rick Carter, which is why I continue to remain a customer. Catherine H., Indianapolis, IN
The tree pruning crew lead by Alejandro from the Fishers, Indiana location did an excellent job (on the windy day of May 3, 2014) of safely removing the dead limbs from three of my ash trees. They followed safe operating procedures throughout, and the trees look great. David S., Fishers, IN
Experts and service providers were most knowledgeable and courteous. Treatments to date are most effective. Fred T., Indianapolis, IN
First I want to compliment the crew from Bartlett. They took such care trimming the trees today. I so appreciate how careful they were will the garden ornaments. And I am so grateful the crew noticed the crack in that big limb in the tree. It was so great that you could come and check on it. And of course I appreciate your advice. Just want to say thanks so much for a job well done. Mary Jo W., Indianapolis, IN
Mr. Carter studied our two ash trees and scheduled an injection treatment for emerald ash borers. His professionalism gives me confidence. The work was done on schedule. Robert D., Noblesville, IN
Rick Carter is knowledgeable, professional, courteous, and prompt. He has made a significant difference in the maintenance and improvement of our landscaping, and we sincerely appreciate his efforts and expertise. It has been a pleasure working with him. Joan S., Carmel, IN
Rick Carter came out promptly at the appointed time. He listened to my concerns and together we inspected the trees. The estimate was precisely detailed and fully priced. We are very satisfied and have already scheduled Bartlett to care for our trees again this spring. Charles G., Lebanon, IN
Bartlett staff has always been very courteous and professional. They provide high quality work at affordable prices. They are my go-to company time and again due to their fair pricing and fantastic customer service. Rick Carter is always extremely knowledgeable about a wide variety of issues. I have been very pleased with all they have done for us. Thanks! Angela G., Indianapolis, IN
Rick Carter was very helpful with discerning our options with several issues. He was thorough and patient. The crew that took down our tree was exceptional, especially the main contact man. He was very courteous and respectful when he spoke with us and his team was very careful with our property. The stump removal kids were also very courteous and careful. We are very pleased with the work and would certainly use your company in the future. Julie W., Carmel, IN
Thank you, Rick Carter, for your prompt and efficient response to removing a hanging limb from a large tree in our front yard. I think the job was completed app one working day after our request. Much appreciated. Edwin D., Indianapolis, IN
Rick Carter has always been knowledgeable, professional, and kind in our conversations. He is also prompt when responding to e-mails and phone calls. He is most certainly an asset to your company and its standards. The gentleman who came to do the work on the evergreen tree was friendly, thorough, and professional. He was very informative on just what would be done to the tree, and the hopes that the tree can have a healthy future. Thank you. Mary B., Noblesviile, IN