The staff that arrived were great. They were able to do it safely and faster than what I thought it was going to take. I had three other company's come out and two told me they could not do it without me taking down my fence. Much thanks you were able to fit me in.
Chris M., Damascus, MD
Good prompt service.
Jim F., Gaithersburg, MD
Joel Spano is knowledgeable and great to work with.
Nancy R., Germantown, MD
For the second time, I selected Bartlett to trim and prune two trees in my yard. From the moment Joel Spano made his visit to inspect the trees and provide his professional feedback to the moment the crew drove away, everything was done in a very competent manner. The crew made sure I knew what to expect as they trimmed each tree. The men were polite, thorough, and cleaned each area with extreme care. I will not hesitate to hire Bartlett for future tree work I highly recommend their expect services.
Mary Frances B., Montgomery Village, MD
Very courteous and friendly. Willing to do whatever it takes to complete the job.
Sheila Y., Montgomery Village, MD
Joel is amazing. I have complete trust in his opinion and recommendations.
Jimmy L., North Potomac, MD
My first impression of Bartlett was by phone and the quick response to my request for service. Within one week of my call, Joel Spano was with me discussing the best approach for trimming my trees and shrubs as well as future care. About two weeks later, the crew arrived on time, checked with me at different intervals during the work to be sure they were doing what had been discussed, and completed the work. They cleaned up well afterwards. I was thoroughly pleased with the work done by your team. My sister has called on Bartlett for several major tree issues in recent years. Her high praise and recommendation for the company is well-deserved.
Toni B., Montgomery Village, MD
The first time Joel came to look at the slanted tree he arrived early and I was lucky enough to still be home before work. He totally explained the job and what would happen.He explained to me that they would do their very best to keep the tree upright and more centered. After the job was completed and before they left, they made sure everything was even and the area was left completely clean. I will most definitely use Bartlett the next time I encounter any issues with my trees.
Wendy K., Montgomery Village, MD
This is a customer comment I am pleased to provide. Every person at Bartlett I had contact with, starting with initial phone inquiry and ending with final yard cleanup, was competent, professional, patient, and respectful of our property. There were no surprises, work estimate was spot on, crews showed up as promised, work conducted as described, and our preferences were welcomed. Other factors that will insure our returning to Bartlett for any future work are your focus on efficient, up to date equipment and vehicles, professional arborists, thorough training of specialists, and the safety first priority.
Judy K., Gaithersburg, MD
The work was very difficult, involving tree access from the neighbor's driveway. The men handled this work seamlessly and efficiently. I would not be surprised if they use Bartlett for any tree work they might have in the future.
David B., Darnestown MD
Joel Spano is very knowledgeable. He did a complete survey of my property and provided advice to treat the Boxwood against blight. Bridget has been providing excellent service, listens carefully, and continues to address any issues. I could not be more satisfied.
Carmen D., Gaithersburg, MD
The staff were extremely knowledgeable and very friendly. They were accommodating to my needs.
Judy C., Gaithersburg, MD
Joel did a great job giving us suggestions and feedback. He worked hard to schedule a pruning appointment to accommodate our schedule. When there was a question about the health of a tree that was being pruned, he quickly returned to our home to weigh in on the decision making. Wilbur and his crew were great. They showed up on time, worked diligently, and did a thorough job. We are aware that Bartlett is an expensive option for tree care, but the degree of expertise and professionalism made us feel like they were worth the expense.
Susan F., Gaithersburg, MD
Excellent service, very professional.
Jackie R., Gaithersburg, MD
