Crew members always check in first to let us know what service is being provided. Michael Leibfreid, our arborist representative, responds to all our inquiries and requests immediately. He is professional, courteous, highly qualified, and always a pleasure to work with.
Jeff C., Columbia, MD
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Ryan is very responsive, straightforward and trustworthy. Our regular technician is very friendly and answers any questions I have.
Jennifer F., Bethesda, MD
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We found Mike to be very knowledgeable and proactive in his approach. We respect his advice. We feel we are in good hands in treating our various trees and bushes.
Susan G., Potomac
Mr. Spano was knowledgeable and informative. I was very happy to work with him, and his crew did a great job. I think that everything went smoothly and if I need anything else done, I will certainly contact Bartlett again. Thanks.
Brian S, Germantown, MD
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Very courteous and helpful.
Rebecca W., Cabin John, MD
Kevin Clair is always a pleasure. He was on time, genial, and very knowledgeable, as always. He easily spots problems and has solutions that I trust. The gentlemen in Kevin's crew are experts and skilled at what they do. They are also friendly and courteous.
Pat R., Takoma Park, MD
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Nick Scarletta was extremely responsive. He came out the day I made the call, to look at the very large tree limb that had fallen part way from the top of the tree. I was concerned it would continue to fall and damage our house and driveway. Nick was able to have the crew come a few days later, keeping me informed there would be a delay because of his trucks was out of service. Excellent service.
William P., Chevy Chase, MD
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Bartlett was great. The consultants seemed knowledgeable, and we appreciated how well they cleaned up after trimming a lot of trees. They even tackled a wasp nest in one of our trees, and transplanted and watered a small Redbud that was growing in the wrong place.
Heidi L., Silver Spring, MD
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Chris, the arborist, was very helpful and friendly and the three man crew that worked on our property was just fantastic. We greatly appreciate everyone's efforts to get this project done. Thank you.
Melissa W., Hyattsville, MD
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I am satisfied with how everything was done. Bartlett Arborist Representative has always been nice and patient with me and the instructions he gave to the crew members where spot on. They left the area clean and I am very happy with the work they have done.
Marilyn P., Washington, MD
Forest Bowen is a fantastic representative. He is knowledgeable, personable, and really cares about our property. Our front Boxwoods and back garden ate finally looking great since we switched to Bartlett. Thank you.
Jim H., Gaiyhersburg, MD
Mike has consistently been quick to respond. We have appreciated his guidance and recommendations over the last several years. With the recent storm damage in our area caused by 90 mph winds. Our family truly feels that our trees survived due to your recommendations and implementation from the crew. Trees all around the neighborhood were damaged or fell and caused damaged while ours did no. I have recommended Mike and Bartlett Tree Service to several people in the past few weeks because our trees are evidence of the benefits. The cost has always been reasonable.
Zandra B. , Greenbelt, MD
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Joel is great, very responsive, knowledgeable, and personable. Peter, who does the spray work is also very accommodating, personable, and dependable.
Stephen W., Darnestown, MD
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Very nice staff, from Nick to those who work on the various plans that Nick has set up for our small property.
Gail S., Washington, D.C.
I have used the Bartlett staff for seven years now and they are courteous and professional. I am very happy with their service.
Lynette T., Fulton, MD
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Christopher Larkin, our representative was excellent. He was always in touch with us during the process. We did hit a complication (no fault of Bartlett) and Christopher was very helpful. His crew was terrific and left our yard spotless. We will certainly use Bartlett again.
Julia M., Cheverly, MD
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Questions:
Was the job done to your satisfaction? Yes.
Was the job site left neat and clean? Yes.
Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes.
Were you treated courteously by our crew? Yes.
Terry O., Montgomery Village, MD
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Questions:
Was the job done to your satisfaction? Yes.
Was the job site left neat and clean? Yes.
Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes.
Were you treated courteously by our crew? Yes.
Sally M., Washington, DC
I just wanted you and your company to know that we were quite pleased with the professionalism and knowledge that Mr. Bowen provided in diagnosing our Magnolia tree. We were very happy to hear that the tree is indeed still very healthy despite the attack it suffered last year due to our neighbor butchering the branches
Despite it all, our tree has been evaluated and is healthy. Meeting and chatting with Mr. Bowen made our day happier …Indeed.
Katherine B., Giathersburg, MD
The arborist, Forest Bowen, was very helpful when he came to consult on the job treating Crepe Myrtles for scale insects. Sam Fisher who came to do the treatment was efficient and very personable.
Bartlett’s price for this job seemed reasonable, and much lower than another estimate I had.
Susan V., Gaithersburg, MD
Mike is always professional, responsive, and super knowledgeable. He is thoughtful and treats our yard respectfully. The crew is also professional and skilled, always explaining what they will do each visit and working hard to keep our trees healthy and beautiful.
Tom and Angie G., Laurel, MD
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Michael Leibfreid was most responsive. The tree crew missed a root that should have been removed. I reported this to Mr. Leibfreid and the root was removed. I would not hesitate to use Bartlett in the future. I am completely satisfied with the job. Thank all.
Dolores F., Brookeville, MD
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Your company (Joel Spano), was the first to respond, and I gave the business to him. Joel is very knowledgeable, and I appreciated his advice about my trees. Zeke and Oscar, and the third gentleman, who’s name I did not get, were very professional, and did an excellent job. Thank you for your services. You will definitely be recommended.
Anjali P., North Potomac, MD
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Could not ask for a better representative than Mike Leibfried. Very knowledgeable, patient with our questions, and low pressure. His crew, as well, has impressed us on every visit. All top notch. This was our first time contracting with an arborist. Very pleased with our interactions and service.
George and Nancy D., Highland, MD
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Chris Larkin is an excellent arborist. He is very knowledgeable about problems with our landscaping and very helpful in recommending solutions. Bartlett has kept our landscaping very healthy for decades. Thank you.
Janet L., Adelphi, MD
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Always courteous, tidy, and knowledgeable.
Jeff K., Glann Dale, MD
Everyone was very professional and helpful in addressing our questions and concerns about the trees, and providing advice about how much should be cut off so that they are not damaged. This is our third time using the company to trim and cut our trees and each time we were pleased with the work and the way they cleaned up when the job was completed. Thank you.
Kimberly P., Upper Marlboro, MD
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Kevin and crew are always professional and friendly. I appreciate the advanced notice when coming on the property, and the explanation of services.
Lynette T., Fulton State, MD
Very professional and hard working. Very neat. Good value for the money.
Peter F., Landover, MD
Chris is always very professional. He also recognizes me as a client for many years. The three team crew was fantastic. I would like to extend my thanks to them for a job well done.
Carlos S., Capitol Heights, MD
My neighbor across the street has been singing your praises for years. She also noticed my Oak out front was in trouble and I am so glad she recommended you to me.
I thought for sure I was facing the sad decision of having them removed and can't thank you enough for saving my three huge old Arborvitae - their "hair cut" was perfect - even with all the ice this year not a single branch dropped.
Vicki B., Seabrook, MD
Riley Smith was very courteous and spent time discussing our concerns and providing helpful advice on going management of several of our plantings. Staff doing the work were very accommodating and easy to work with.
John H. , Derwood, MD
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We were very satisfied with your tree services and if asked we would be available to so state our satisfaction to others.
Julian J., Garret Park, MD
Thank you for a great job.
Lauren B., Capital Heights, MD
The treatment recently completed was the first of three planned treatments. I will be able to provide full insight regarding my satisfaction with the service only after receiving the final treatment.
Keenan A., Silver Spring ,MD
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Michael and Dylan are true professionals. We are very grateful for their assistance. We have no worries when they provide the services we require.
David R., Ashton, MD
Michael Leibfreid has a nice personality and gave me helpful information. It is obvious that he is well educated in this field. I met and watched a crew member treat two trees. He is also a nice and professional guy who did a thorough job. When appropriate, I will not hesitate to refer Michael and your company.
John G, Jessup, MD
I was extremely pleased with the Representative and the crewmembers. The crewmembers went above and beyond. Their work was outstanding. My neighbors on both sides of my townhome were also impressed and I provided Bartlett Tree Experts information to them. Thank you for a job well done.
Teri K., Laurel ,MD
Kevin Clair was knowledgeable and friendly. He came highly recommended from Dave Stadler at Stadler Nurseries. Kevin took the time to walk our property, address serious issues and offer advice on how to best care for our many large hardwood trees. I greatly appreciate him traveling from another Bartlett office to visit our property. The crew was friendly and got the job done in a timely manner. I will certainly continue to use Bartlett and recommend them to friends.
Lisa Y., Haymarket, VA
Staff was very helpful in arranging an appointment. The representative was very professional and came out to give an estimate for the work after another appointment finished earlier. I was pleased with the service that Bartlett provided.
Joy M., Lanham, MD
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On time, courteous, and great team.
Bob S., Rockvill, MD
Always appreciate Chris’s care and recommendations.
Diana M., District Heights, MD
Chris Larkin was great, truly knowledgeable, and answered all of my many questions. The crew that came out really seemed to enjoy their job. They were efficient, worked well together, and were highly skilled. They even worked around a vehicle that could not be moved.
Carolyn S., Suitland, MD
My service tech always informs me of what the treatment will be and why. He invites my comments and concerns about the tress and shrubs. He is always professional and courteous.
Zaia L., Mitchelville, MD
Michael Leibfreid has been great to work with. He was patient with us and came to our home more than once to help us figure out the best plan of action for removing the tree. He was able to answer all of our questions.
Kevin B., Oxon Hill, MD
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