Chris Larkin, our arborist, is keeping our ancient trees in shape for some years now. The techs I have met have been friendly and efficient. I usually forego taking this kind of survey but I wanted to give a shout out to Chris and Co.
Shelley G., Silver Spring, MD
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Chris Larkin is an excellent arborist. He is very knowledgeable about problems with our landscaping and very helpful in recommending solutions. Bartlett has kept our landscaping very healthy for decades. Thank you.
Janet L., Adelphi, MD
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Both of the crew members, Santiago and Antonio, were great They arrived on schedule and cleaned up perfectly. Forest Bowen, our arborist, is always very responsive and helpful, as he was in this case.
Joseph M., Washington, DC
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I was very pleased with both. I have been dealing with Ryan for several years and he is very professional. I was also extremely impressed with the crew that was sent to work on my yard. They were there on time and very friendly and seemed genuinely interested in my ideas about what I wanted done. And I was very pleased with the result.
Mary W., Bethesda, MD
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The person who came to treat our Crepe Myrtles was fantastic. He was courteous and took the time to explain what he was doing and gave good recommendations for our tree care. i hope he will be the individual that returns for future appointments.
Tom G., Olney, MD
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Joel is extremely knowledgeable and explained in layman's term what needed to be done and the likely results. Crew very professional and friendly. A real pleasure to work with all staff.
Judy M., North Potomac, MD
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Riley was super communicative, helpful, and accommodating. We were an hour away when we heard from Riley that our car, in the driveway, was in the way of work, and could we move it. While it was tricky for us to make it back, Riley was super helpful communicating with the crew about whether they could work around it or even come back another day to finish the work. We were able to come back, and the crew was already doing an awesome job working around the tree. Great, highly professional service. Our yard feels so much more open, and the trees look clean and healthy.
Daniel L., Kensington, MD
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Michael is always responsive and helpful with his deep knowledge of what is best for our property's landscape. All staff working on our property have been courteous and pleasant to engage with. This is a great team and we have been pleased with results.
Stefanie G., Rockville, MD
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Mike was very responsive and helpful in diagnosing my problem and having someone come and apply treatment. Waiting for his analysis of Maple tree in my backyard. The gentleman who treated my bushes was to take pictures to send to Mike to determine if I had a serious problem.
Nancy N., Brookeville, MD
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Always courteous, tidy, and knowledgeable.
Jeff K., Glann Dale, MD
My arborist always goes above and beyond the norm. I am generally not in contact with the technician or anyone else. However, I feel certain that anyone who works with or for Mike also goes above the norm. I am satisfied with them.
Priscilla L., Potomac, MD
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Everyone was very professional and helpful in addressing our questions and concerns about the trees, and providing advice about how much should be cut off so that they are not damaged. This is our third time using the company to trim and cut our trees and each time we were pleased with the work and the way they cleaned up when the job was completed. Thank you.
Kimberly P., Upper Marlboro, MD
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Chris Larkin is always personable, informative, and helpful. The crew was great as well. The job was tough, eight trees on a sloping hillside in brutal heat, but they worked hard, were easy to deal with, and left the site in good shape.
Patrick F., Takoma Park, MD
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Kevin and crew are always professional and friendly. I appreciate the advanced notice when coming on the property, and the explanation of services.
Lynette T., Fulton State, MD
Very professional and hard working. Very neat. Good value for the money.
Peter F., Landover, MD
Chris is always very professional. He also recognizes me as a client for many years. The three team crew was fantastic. I would like to extend my thanks to them for a job well done.
Carlos S., Capitol Heights, MD
This is our first experience with Bartlett Tree Service. We are fully satisfied that we have engaged the right firm to help us work to ensure the health of our large, forty year old Maple tree in our back yard. Joel was the first Bartlett person to come to our home. We appreciated his willingness to address our many questions throughout our garden areas and, particularly, to describe for us his proposed program to help our tree thrive. The next person to come was the Bartlett tech who injected fertilizer into the entire area defined by the drip line, other than that area covered by pavers forming our patio. It became clear immediately why the Bartlett treatment could not practically be done by a home owner. The third presence by Bartlett was the pruning crew led by Roberto. Roberto was able to explain to us exactly what he and his crew would do and he took into consideration our preferences at each turn. As Roberto said, his objective was to do the pruning in such a way that the tree benefited and that we could not see any negative consequence of the choice of cuts. We were most impressed by the knowledge and capability of each Bartlett employee to communicate well with us.
Michael R., Darnestown, MD
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The crew who came out to do the work were exceptional. They went above and beyond to clear everything including roots from some bushes and small trees out of the area, and left everything neat and clean. I was so impressed with their work, especially since I had asked to have a few additional tasks added a couple of days before they arrived. They took care of it all, and left the areas where things were removed ready for planting. I could not ask for better.
Gail R., Greenbelt, MD
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This was our second experience with Bartlett and it was outstanding. Everyone we encountered was professional, polite, and made sure no extraneous damage happened. Michael Leibfred was wonderful, he assessed the job and provided us with a fast, detailed estimate. The crew was awesome, no cars were damaged, and the debris was cleaned up. We had two large trees taken down and left it immaculate. We will use Bartlett for any further tree maintenance, and continually recommend them to others.
Leilani A., Fulton, MD
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Dillon was great. He answered my questions and explained what he was applying to the tree and roots. He was very accommodating of my curiosity during our tree's first treatment.
Pamela C., Columbia, MD
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My neighbor across the street has been singing your praises for years. She also noticed my Oak out front was in trouble and I am so glad she recommended you to me.
I thought for sure I was facing the sad decision of having them removed and can't thank you enough for saving my three huge old Arborvitae - their "hair cut" was perfect - even with all the ice this year not a single branch dropped.
Vicki B., Seabrook, MD
Riley Smith was very courteous and spent time discussing our concerns and providing helpful advice on going management of several of our plantings. Staff doing the work were very accommodating and easy to work with.
John H. , Derwood, MD
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We recently followed up on Joel Spano’s tree trimming recommendations. Roberto and his crew were polite, extremely efficient, and did a great cleanup after their work. We will also continue to have the general tree care work done through this year, as Joel had recommended.
Sheila C., Washington Grove, MD
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Everyone we came in contact with was very nice, helpful, and easy to deal with. We were also very happy with the quality of the work and the crew's timeliness and efficiency. Great experience overall.
Corey S., Hyattsville, MD
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Great job. We will have you guys back out to deal with the Elms soon. Thanks for the great work and extra clean job site. I was a little nervous about the recently seeded grass under the two trees, but the guys treaded softly and there was no damage to the young grass at all.
Mike B., Bowie, MD
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We were very satisfied with your tree services and if asked we would be available to so state our satisfaction to others.
Julian J., Garret Park, MD
Everyone on the team is polite and professional. The foreman of the crew who did last week's trimming was personable. Truly a pleasure to have such good service.
Janet W., College Park, MD
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They were all very helpful and professional. The guy who sprayed my trees even waited until I got my horses in the barn before he started his work. I appreciate that.
Ginger D., Dickerson, MD
We were very happy with the whole process. Chris was helpful and responsive to our many questions about what was most urgent and what could wait. The crew that came to do the work was courteous, quick, and left the area cleaner than they found it.
Catherine D., University Park, MD
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Thank you for a great job.
Lauren B., Capital Heights, MD
The treatment recently completed was the first of three planned treatments. I will be able to provide full insight regarding my satisfaction with the service only after receiving the final treatment.
Keenan A., Silver Spring ,MD
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Michael and Dylan are true professionals. We are very grateful for their assistance. We have no worries when they provide the services we require.
David R., Ashton, MD
Michael Leibfreid has a nice personality and gave me helpful information. It is obvious that he is well educated in this field. I met and watched a crew member treat two trees. He is also a nice and professional guy who did a thorough job. When appropriate, I will not hesitate to refer Michael and your company.
John G, Jessup, MD
I was extremely pleased with the Representative and the crewmembers. The crewmembers went above and beyond. Their work was outstanding. My neighbors on both sides of my townhome were also impressed and I provided Bartlett Tree Experts information to them. Thank you for a job well done.
Teri K., Laurel ,MD
Kevin Clair was knowledgeable and friendly. He came highly recommended from Dave Stadler at Stadler Nurseries. Kevin took the time to walk our property, address serious issues and offer advice on how to best care for our many large hardwood trees. I greatly appreciate him traveling from another Bartlett office to visit our property. The crew was friendly and got the job done in a timely manner. I will certainly continue to use Bartlett and recommend them to friends.
Lisa Y., Haymarket, VA
Staff was very helpful in arranging an appointment. The representative was very professional and came out to give an estimate for the work after another appointment finished earlier. I was pleased with the service that Bartlett provided.
Joy M., Lanham, MD
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On time, courteous, and great team.
Bob S., Rockvill, MD
Always appreciate Chris’s care and recommendations.
Diana M., District Heights, MD
Chris Larkin was great, truly knowledgeable, and answered all of my many questions. The crew that came out really seemed to enjoy their job. They were efficient, worked well together, and were highly skilled. They even worked around a vehicle that could not be moved.
Carolyn S., Suitland, MD
The staff was amazing and the work was done to perfection. I am recommending you to a friend, but I know she does not want her name given out. They were prompt and professional. I had been putting off having my huge Fig pruned, but called Bartlett on the recommendation of Homestead Gardens. I was nervous, watched them for around three minutes, realized they knew what they were doing, and went on about my daily business. It is wonderful to know of a company who does hand pruning. Chris Larkin is a joy to work with.
Kay H., Cheverly, MD
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The staff that arrived were great. They were able to do it safely and faster than what I thought it was going to take. I had three other company's come out and two told me they could not do it without me taking down my fence. Much thanks you were able to fit me in.
Chris M., Damascus, MD
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My service tech always informs me of what the treatment will be and why. He invites my comments and concerns about the tress and shrubs. He is always professional and courteous.
Zaia L., Mitchelville, MD
Michael Leibfreid has been great to work with. He was patient with us and came to our home more than once to help us figure out the best plan of action for removing the tree. He was able to answer all of our questions.
Kevin B., Oxon Hill, MD
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