Everyone I interacted with was excellent, informed, efficient, and courteous. Riley Smith has been an excellent Arborist Representative. The tree trimming crew was outstanding. They did a beautiful job on a large mature Maple tree. Some of my neighbors use less experienced, lower-priced services that have seriously damaged their mature trees. I appreciate that the service Bartlett has provided at my property for over ten years has been consistently outstanding. My trees are in good conditions as a result.
Martha T., Rockville, MD
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Friendly, cautious, respectful of property, and the inconveniences to neighbors. I feel very confident in the diagnosis, and the pruning capabilities of Bartlett personnel.
Ellen P., Washington Grove, MD
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Oscar, the head of the crew, impressed me with his knowledge of the trees in my woods and how they should be pruned. You could tell that the tree work was done by someone who really knew what they were doing.
Carole M. , Columbia, MD
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Crew members were polite. They knew what they had to do. Efficient, and friendly. Kevin has been my arborist for many years. I trust his judgement. I appreciate his expertise.
Anita K., Gaithersburg, MD
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My representative expert consult helped me achieve my goal of keeping my big Oak tree healthy. Given our violent storms I feel much more confident the tree will remain healthy and has a better chance of weathering the storms. Thank you.
Kerry S., Bethesda, MD
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Chris is very helpful, professional, and knowledgeable. The team of workers doing the cutting and trimming are very knowledgeable and do a great job, and with cleaning up too.
Appreciate the terrific work they do to keep our trees looking great and keeping the yard neat and thriving for future enjoyment.
Kathy M., Silver Spring, MD
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The Arborists have always been very knowledgeable, quick to respond to requests, and offer solutions. The crew members always arrive on time and do a wonderful job of handling any issues or providing services,
Zandra B., Greenbelt, MD
Bartlett staff are always communicative, from knocking on the door to let us know that they are there to do a service, to responding to emails about questions relating to our trees.
Amy K., Potomac, MD
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Bill Eck and Lucas are real pros, they both helpfully explained the tree root issues and what treatment would be required. I feel I have finally found the best tree experts for keeping our Oaks, Hickories, Dogwoods and Crape Myrtle trees in good health. Thank you.
Paul O., Washington, MD
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We are relatively new to using Bartlett Tree Service, only two years so far. But, so far, we are quite happy with this partnership in caring for our trees. Our current representative, Dylan Belcher, is very responsive to our questions. Sometimes answers are a bit delayed, but we know he will get them to us. The crew members have also been terrific, hardworking, and pleasant. One man (Oscar, was especially good he was in charge of cabling a large River Birch to prevent possible wind damage to the house. He did a great job and was clearly both knowledgable about, and appreciative of trees. All in all, we feel we are in good hands and look forward to our continued association.
Deborah L., Fort Washington, MD
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Dylan is always courteous and professional. He has come out to my home to inspect my Dogwoods, in particular, because they are my major concern and given me advice about what needs to be done next and then follows up with a written proposal. whenever I call him he is always courteous. The office staff answers the phone promptly, they are courteous and help in any way that is needed. Though I was not home when the crew came out to prune my Dogwoods they seem to have done a good job and left the area clean.
Carrie M., Bowie, MD
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Very professional and courteous. Excellent insight and very helpful with the suggestions made. Courteous and professional, overall, very happy with the service provided.
Brian G., Kensington, MD
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Joel Spano was very professional, knowledgeable, and efficient about handling my questions and the schedule. I have already recommended Bartlett to one of my neighbors with a tree need. I am very satisfied with the entire process.
Patricia E., Germantown, MD
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Michael Liebfreid is exceptional, he has come out for tree work before. Each time he has been knowledgeable, professional, and honest about the requested work and necessary work. He is responsive and quickly schedules appointments. In each job we had contracted through Bartlett the completed job was excellent and on time. Additionally, the crew thoroughly cleaned up any debris, and the surrounding lawn was not damaged nor disturbed. The knowledge about the trees and the care for the surrounding area is a reason why we use Bartlett. There are other bargain tree companies but we have seen the damage and debris they have left behind in other yards.
Leilani A., Fulton, MD
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The Bartlett Arborist, Mike Leibfreid is second to none. Definitely. Our Cherry tree looks so much better than in past years.
Margaret R., Laurel, MD
: Our Arborist Mike Leibfried has done an outstanding job for us over the past years. We are grateful for his knowledge and guidance.
William R., Derwood, MD
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After introducing himself at our front door, Harry and I surveyed the yard for the target Hemlocks. He was friendly, helpful, and good-natured. I left him to complete his task, which he did, leaving the yard as he had found it.
Tiegh T., University Park, MD
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Kevin Clair, our arborist, was there prior to crew starting on the pruning, he went over in detail what pruning was needed, and how we wanted the firewood sized pieces to be left for us. The crew members were very friendly, knowledgeable, and did a great job of prep and cleanup to all areas where pruning was done. From the initial visit by Kevin to review all of our tree health and the recommendations for this season's pruning for scheduling to completion of work, this was a top notch job, we are very happy with the work and results.
Drew and Sara M., Laytonsville, MD
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Professional, skilled, and courteous. Did a wonderful job.
Katherine W., Mount Rainier, MD
Courteous, capable, efficient, and thorough.
Kelly F., Higland, MD
Chris Larkin is an excellent arborist. He was able to schedule the crew out quickly to trim our Crape Myrtle bushes which were interfering with the function of our Dish network satellite. Thank you for the excellent service which your company has been providing for a number of years.
Janet L., Adelphi, MD
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Christopher Larkin, our representative was excellent. He was always in touch with us during the process. We did hit a complication (no fault of Bartlett) and Christopher was very helpful. His crew was terrific and left our yard spotless. We will certainly use Bartlett again.
Julia M., Cheverly, MD
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Michael Leibfreid was most responsive. The tree crew missed a root that should have been removed. I reported this to Mr. Leibfreid and the root was removed. I would not hesitate to use Bartlett in the future. I am completely satisfied with the job. Thank all.
Dolores F., Brookeville, MD
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Could not ask for a better representative than Mike Leibfried. Very knowledgeable, patient with our questions, and low pressure. His crew, as well, has impressed us on every visit. All top notch. This was our first time contracting with an arborist. Very pleased with our interactions and service.
George and Nancy D., Highland, MD
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Always courteous, tidy, and knowledgeable.
Jeff K., Glann Dale, MD
Everyone was very professional and helpful in addressing our questions and concerns about the trees, and providing advice about how much should be cut off so that they are not damaged. This is our third time using the company to trim and cut our trees and each time we were pleased with the work and the way they cleaned up when the job was completed. Thank you.
Kimberly P., Upper Marlboro, MD
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Kevin and crew are always professional and friendly. I appreciate the advanced notice when coming on the property, and the explanation of services.
Lynette T., Fulton State, MD
Very professional and hard working. Very neat. Good value for the money.
Peter F., Landover, MD
Chris is always very professional. He also recognizes me as a client for many years. The three team crew was fantastic. I would like to extend my thanks to them for a job well done.
Carlos S., Capitol Heights, MD
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My neighbor across the street has been singing your praises for years. She also noticed my Oak out front was in trouble and I am so glad she recommended you to me.
I thought for sure I was facing the sad decision of having them removed and can't thank you enough for saving my three huge old Arborvitae - their "hair cut" was perfect - even with all the ice this year not a single branch dropped.
Vicki B., Seabrook, MD
We were very satisfied with your tree services and if asked we would be available to so state our satisfaction to others.
Julian J., Garret Park, MD
The treatment recently completed was the first of three planned treatments. I will be able to provide full insight regarding my satisfaction with the service only after receiving the final treatment.
Keenan A., Silver Spring ,MD
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Michael Leibfreid has a nice personality and gave me helpful information. It is obvious that he is well educated in this field. I met and watched a crew member treat two trees. He is also a nice and professional guy who did a thorough job. When appropriate, I will not hesitate to refer Michael and your company.
John G, Jessup, MD
Kevin Clair was knowledgeable and friendly. He came highly recommended from Dave Stadler at Stadler Nurseries. Kevin took the time to walk our property, address serious issues and offer advice on how to best care for our many large hardwood trees. I greatly appreciate him traveling from another Bartlett office to visit our property. The crew was friendly and got the job done in a timely manner. I will certainly continue to use Bartlett and recommend them to friends.
Lisa Y., Haymarket, VA
Staff was very helpful in arranging an appointment. The representative was very professional and came out to give an estimate for the work after another appointment finished earlier. I was pleased with the service that Bartlett provided.
Joy M., Lanham, MD
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On time, courteous, and great team.
Bob S., Rockvill, MD
Always appreciate Chris’s care and recommendations.
Diana M., District Heights, MD
Chris Larkin was great, truly knowledgeable, and answered all of my many questions. The crew that came out really seemed to enjoy their job. They were efficient, worked well together, and were highly skilled. They even worked around a vehicle that could not be moved.
Carolyn S., Suitland, MD
My service tech always informs me of what the treatment will be and why. He invites my comments and concerns about the tress and shrubs. He is always professional and courteous.
Zaia L., Mitchelville, MD
Michael Leibfreid has been great to work with. He was patient with us and came to our home more than once to help us figure out the best plan of action for removing the tree. He was able to answer all of our questions.
Kevin B., Oxon Hill, MD
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