The crew member who came to the door to let me know the crew had arrived and was ready to work was very nice and professional. I will recommend Bartlett to friends and neighborhood for residential service.
Martha T., Rockville, MD
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We are very satisfied with our new representative, Dylan. Prompt, courteous, and knowledgable. I am particularly pleased with the two men that arrived to do the specified work. Ash really knows his profession, working closely with me to be sure I was satisfied with the limbing and fine pruning throughout the process. Based on this crew, I would recommend them to anyone.
Ron K., Silver Spring, MD
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They are always great. Everyone is wonderful. I always look forward to seeing Bartlett Tree Experts. I know that when they leave, my property has been well taken care of. Thank you.
Sue H., Potomac, MD
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What I appreciated was Joel reaching out to me to tell me of some damage to the shed from a limb that had fallen. If he did not do that I would have never known. His honesty and trustworthiness speaks volumes about him and your company.
Cindy B., Gaithersburg, MD
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Chris is amazing, very professional and knowledgeable. He came out the day I called 12/23, the day of the extremely high winds and my fallen Maple limb. Chris was informative, and after the inspection of the new issue, we modified and signed the contract pending from the summer. The team came out promptly on 12/27. The remaining work will be performed later in 2023. Bartlett did a very good job. Thank you for the prompt and terrific service.
Ellen B., Takoma Park, MD
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Kevin Clair is a pleasure to work with. He is extremely knowledgeable and was very responsive when we had a downed tree in our yard. He also seems to give quite detailed instructions to his crew. The crew members were very pleasant as well and they did a great job pruning many trees and shrubs in our yard. They are hard workers.
Bonnie A., Chevy Chase, MD
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Mike has always been very helpful and knowledgable in responding to our tree matters. The team that trimmed our trees were prompt and very efficient.
Debra B., Laurel, MD
Courteous, capable, efficient, and thorough.
Kelly F., Higland, MD
Harry could not have been kinder. He postponed the treatment until I could be there to get some questions answered. Explained everything he was doing. I was very happy with the service he provided.
Teri W., Hyattsville, MD
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In any of my interactions with Bartlett employees that have always been very professional, courteous, and gave me a feeling that they care.
Dennis S., Germantown, MD
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Chris Larkin is an excellent arborist. He was able to schedule the crew out quickly to trim our Crape Myrtle bushes which were interfering with the function of our Dish network satellite. Thank you for the excellent service which your company has been providing for a number of years.
Janet L., Adelphi, MD
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Riley and the crew are wonderful, professional, on time, and boy are they good at what they do. Amazing to watch the care that is taken with these trees. Thank you.
Diane S., Derwood, MD
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The crew members were a happy hardworking group. They actually helped me out on a couple of small unrelated tasks, not a lot but well appreciated. What nice gentleman and fearless in the trees.
James H., Laytonsville, MD
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I am satisfied with how everything was done. Bartlett Arborist Representative has always been nice and patient with me and the instructions he gave to the crew members where spot on. They left the area clean and I am very happy with the work they have done.
Marilyn P., Washington, MD
I have used the Bartlett staff for seven years now and they are courteous and professional. I am very happy with their service.
Lynette T., Fulton, MD
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Christopher Larkin, our representative was excellent. He was always in touch with us during the process. We did hit a complication (no fault of Bartlett) and Christopher was very helpful. His crew was terrific and left our yard spotless. We will certainly use Bartlett again.
Julia M., Cheverly, MD
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Questions:
Was the job done to your satisfaction? Yes.
Was the job site left neat and clean? Yes.
Was your experience with our Administrative Staff friendly, efficient, and helpful? Yes.
Were you treated courteously by our crew? Yes.
Terry O., Montgomery Village, MD
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Michael Leibfreid was most responsive. The tree crew missed a root that should have been removed. I reported this to Mr. Leibfreid and the root was removed. I would not hesitate to use Bartlett in the future. I am completely satisfied with the job. Thank all.
Dolores F., Brookeville, MD
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Your company (Joel Spano), was the first to respond, and I gave the business to him. Joel is very knowledgeable, and I appreciated his advice about my trees. Zeke and Oscar, and the third gentleman, who’s name I did not get, were very professional, and did an excellent job. Thank you for your services. You will definitely be recommended.
Anjali P., North Potomac, MD
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Could not ask for a better representative than Mike Leibfried. Very knowledgeable, patient with our questions, and low pressure. His crew, as well, has impressed us on every visit. All top notch. This was our first time contracting with an arborist. Very pleased with our interactions and service.
George and Nancy D., Highland, MD
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Always courteous, tidy, and knowledgeable.
Jeff K., Glann Dale, MD
Everyone was very professional and helpful in addressing our questions and concerns about the trees, and providing advice about how much should be cut off so that they are not damaged. This is our third time using the company to trim and cut our trees and each time we were pleased with the work and the way they cleaned up when the job was completed. Thank you.
Kimberly P., Upper Marlboro, MD
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Kevin and crew are always professional and friendly. I appreciate the advanced notice when coming on the property, and the explanation of services.
Lynette T., Fulton State, MD
Very professional and hard working. Very neat. Good value for the money.
Peter F., Landover, MD
Chris is always very professional. He also recognizes me as a client for many years. The three team crew was fantastic. I would like to extend my thanks to them for a job well done.
Carlos S., Capitol Heights, MD
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My neighbor across the street has been singing your praises for years. She also noticed my Oak out front was in trouble and I am so glad she recommended you to me.
I thought for sure I was facing the sad decision of having them removed and can't thank you enough for saving my three huge old Arborvitae - their "hair cut" was perfect - even with all the ice this year not a single branch dropped.
Vicki B., Seabrook, MD
We were very satisfied with your tree services and if asked we would be available to so state our satisfaction to others.
Julian J., Garret Park, MD
The treatment recently completed was the first of three planned treatments. I will be able to provide full insight regarding my satisfaction with the service only after receiving the final treatment.
Keenan A., Silver Spring ,MD
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Michael and Dylan are true professionals. We are very grateful for their assistance. We have no worries when they provide the services we require.
David R., Ashton, MD
Michael Leibfreid has a nice personality and gave me helpful information. It is obvious that he is well educated in this field. I met and watched a crew member treat two trees. He is also a nice and professional guy who did a thorough job. When appropriate, I will not hesitate to refer Michael and your company.
John G, Jessup, MD
Kevin Clair was knowledgeable and friendly. He came highly recommended from Dave Stadler at Stadler Nurseries. Kevin took the time to walk our property, address serious issues and offer advice on how to best care for our many large hardwood trees. I greatly appreciate him traveling from another Bartlett office to visit our property. The crew was friendly and got the job done in a timely manner. I will certainly continue to use Bartlett and recommend them to friends.
Lisa Y., Haymarket, VA
Staff was very helpful in arranging an appointment. The representative was very professional and came out to give an estimate for the work after another appointment finished earlier. I was pleased with the service that Bartlett provided.
Joy M., Lanham, MD
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On time, courteous, and great team.
Bob S., Rockvill, MD
Always appreciate Chris’s care and recommendations.
Diana M., District Heights, MD
Chris Larkin was great, truly knowledgeable, and answered all of my many questions. The crew that came out really seemed to enjoy their job. They were efficient, worked well together, and were highly skilled. They even worked around a vehicle that could not be moved.
Carolyn S., Suitland, MD
My service tech always informs me of what the treatment will be and why. He invites my comments and concerns about the tress and shrubs. He is always professional and courteous.
Zaia L., Mitchelville, MD
Michael Leibfreid has been great to work with. He was patient with us and came to our home more than once to help us figure out the best plan of action for removing the tree. He was able to answer all of our questions.
Kevin B., Oxon Hill, MD
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