Bartlett’s Frederick, MD Tree Service

Zeke is my representative. I have been very impressed with his knowledge, his personable nature, and responsiveness to our requests and plant issues. He coordinates his crew and follows up on every stage of the transaction. He maintains contact with me, and that makes it easy for me to reach out when I do have an issue that needs addressing. Other crew members that I encountered were also excellent representatives of Bartlett and the type of customer care they put into their services. All were very friendly, prompt, and did exceptional work. I wish I could remember the crew leader overseeing the removal of a giant Arborvitae that was planted close to the home and close to a gas line run. He and the crew went above and beyond to remove the shrub and as much of the stump they could do so safely and such that we could easily replant in the area. The job was completed so well, that area looked as if nothing had been growing in that space, and that is important since the timing of the removal to replanting was several months apart. Zeke and the Bartlett crew have proven they can provide reliable excellent tree and shrub services. They advised based on your needs and not based on what they can sell you . That promotes trust for the customer and that is what will have this customer returning for future services and recommending Bartlett to my friends. I was also glad to place my tree and shrub needs in a company that employed its workers directly. I was very frustrated by other companies I chose to hire that said their crew worked for them for years only to find those other companies brought in non-English-speaking crew members that you can not communicate with and that worked like they were picked up at the local hardware parking lot how can an American company employ people for years that still cannot speak English. Thankfully, this has not been my experience with Bartlett. This customer has given Bartlett permission to use submitted comments on bartlett.com.
Susan L., Middletown, MD
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Everything was great. Superior customer service all around. From the promptness on initial call to get me scheduled, the super educational property evaluation with Phil, to delivering the thorough treatment we needed, every aspect of working with Bartlett Tree Experts was absolutely amazing.
Tyler K., New Market, MD
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Zeke was very knowledgeable and helpful to us in making the right choice of trees for our yard. The crew was efficient. They came and took out the shrubs we wanted to replace and planted, mulched, and watered our new trees in record time. They, along with Zeke, answered all of our questions regarding the care of our new trees.
Vernell F., Frederick, MD
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Everyone throughout the process was very courteous. Phil, the arborist, is very knowledgeable.
Cindy M., Monrovia, MD
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Everyone was great. The entire staff were very professional. They took the time to explain the process and included me in the process. Definitely would use Bartlett for future needs. I would also highly recommend Bartlett for your tree work. Thank you.
Ronm S., Walkersville, MD
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Very nice crew and knowledgeable. Glad to be your customer and will definitely be using you again.
Dana S., Keymar, MD
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The Bartlett staff are very courteous and knowledgeable. I am very happy with the Bartlett service.
Carolyn B., Myersville, MD
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Phil was helpful and listened to my concerns for the large tree by my home. He made sure that my goals that the old tree was able to survive our heavy winds and still look great was communicated to the crew. The work done was perfect.
Cathy B., Adamstown, MD
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All friendly and efficient. Very happy with Zeke and the plan he set forth for us.
Leesa N., Point of Rocks, MD
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Everybody was very professional and courteous. Top flight business.
Bruce S., Thurmont, MD
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Great job.
Jim A., Ijamsville, MD
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I always find Bartlett friendly and responsive.
Norman W., Dickerson, MD

Zeke was professional, knowledgeable, and super pleasant. Everyone I have interacted with throughout has been courteous. Very pleased.
Charlene R., Brunswick, MD
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Zeke and Doug did a great job. They explained what was being done to each tree and left the property clean and tidy. I would highly recommend Bartlett to anyone looking to keep their trees healthy.
Joe R., Jefferson, MD
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Very pleased with every technician who has provided services. Each has done a very good job in a friendly and engaging manner. Very impressive, knowledgeable, and takes the issues I have seriously. I am very pleased. Overall, Bartlett is the best company I have ever had, taking care of the considerable number of trees on my property. I can not imagine working with another company. Keep up the great work, and thank you for what you do so well.
Joyce J., Woodsboro, MD

It was good to meet Tim this spring and see that there would be continuity in the administration of care and support after the departure of Dan Yates. He is experienced and knowledgeable and it seems the office is in good hands. The gentleman who performed fertilization this spring, Doug, I believe, is also, from this customer’s perspective, an excellent company representative, cordial, efficient, and knowledgeable. The administrative support person who answers the phones has been a model of professionalism over the years I have been a customer.
Ron G., Rocky Ridge, MD

Dan Yates is wonderful, super knowledgeable, personable, and thoughtful.
Catherine C., Burkittsville, MD
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We've enjoyed Dan Yates, who is very knowledgeable about how to care for our specimen trees. The crew members are courteous and leave the job site clean, which we greatly appreciate.
Mike H., Braddock Heights, MD

Dan Yates is very knowledgeable and we trust his judgment/recommendations.
Doug and Cheryl S., Hagerstown, MD