I was completely satisfied. The staff was very professional and knowledgeable. The representative and the team were very customer oriented. They did a beautiful job pruning the trees. Could not be happier and would highly recommend their service. Everything was cleaned up when they left and one could not even tell they were here, other than the perfectly pruned trees.
Linda R., Massapequa, NY
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It was a great experience. The team was awesome, and it was wonderful to see a woman in this field. True experts, extremely knowledgeable, and professional.
Rose C., Farmingdale, NY
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Gary Carbocci, my Arborist, was excellent. He was kind, courteous, and professional. Crew members were outstanding leaving my property neat and clean after they left. They all were fantastic.
Overall outstanding experience from beginning to end.
Blaise O., Huntington Station, NY
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Our Arborist, Kevin S. was wonderful. He took the time to explain his thoughts as to how to properly trim our trees. The yard was cleaned up of all trimmings.
Alex H., Rockville Centre, NY
The arborist, Kevin, arrived on time to access our tree and provided a written quote the next day. Kevin was able to set an appointment to remove our tree a few days after receiving our Village permit. It was important because I also needed a parking permit to park our cars on the street. Great job by the crew. Skilled, safe, and surgical type branch removal. Good cleanup.
Bill G., Valley Stream, NY
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John was clear in his assessment of what could be trimmed without negatively impacting the trees. Martin and Victor were efficient and careful and did a fine job trimming back and shaping the trees.
Daniel R., East Islip, NY
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Kevin Siragusa is the only reason I chose Bartlett. He is courteous, competent, knowledgeable, and patient. He is truly an asset to Bartlett. I have since recommended, without hesitation, Bartlett to several people. I was impressed from start to finish.
Patricia K., Seaford, NY
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Gary Carbocci, my Bartlett Arborist Rep,, was excellent and extremely knowledgeable. Hailey who provided the application of treatment's did an outstanding through, neat job. The two men who trimmed and pruned my trees and shrubs, Melqui and
Victor, did a fantastic and neat job.
Kitty M., Ronkonkoma, NY
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Gary is outstanding. He is always responsive and helpful.
Grant K., Sea Cliff, NY
Gary is extremely knowledgeable, very enjoyable interactions,
this is the reason I stayed with the crossover from Fox.
Chris F., Stony Brook, NY
Bartlett crews always do good when they have worked at our home.
James W., N. Bellmore, NY
We were extremely pleased with our recent tree services by Bartlett, thank you. Gary Carbocci is so wonderful. He is exceedingly knowledgeable, patient, accommodating, and kind. We had a big job done, pruning all trees on property and removing a large Oak tree and numerous Arborvitae. Staff at office is very courteous and helpful.
The company is very professional, the workers are pleasant, and meticulous, highly recommend. We will be utilizing this company for other tree-related services, as well.
Maria D., Commack, NY
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Always pleasant and wonderful to deal with you all.
Gary D., Cnetereach, NY
Everyone was great. John was tremendously helpful and I hope we will continue to work together to keep the trees on my property healthy. Both Leo and Bernardo were wonderful and they did a phenomenal job trimming out the deadwood, as well as clearing out the limbs hanging over my garage that were concerning to me. They left the yard and driveway cleaned and were great to speak with about what was going on. I have already recommended John and the crew. I am so pleased that I researched and then reached out to find a real arborist to work with, my intent being to save my trees and keep them healthy. In the last four years, I have seen a disregard for the benefit that trees bring to our neighborhood and what they mean to our environment. With the impact of Climate change becoming more and more evident, we can no longer afford to take for granted what trees bring to the environment.
Laura G., Babylon, NY
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Deborah was very knowledgeable and patient.
Rita B., Cold Spring Harbor, NY
Everything looks great and they did an excellent job cleaning everything up, thank you. They were very respectful of my plants which I appreciate. I had a lot of fun with my friend and her family.
Patricia F., Islip, NY
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Truly professional and knowledgeable about his craft. We saw a significant improvement in our trees, since signing on with Bartlett.
Phil S., Woodmere, NY
Arborist was excellent, there was absolutely nothing that Bartlett could have done to make the experience any better.
James A., Northport. NY
Everything is excellent. Again, we are beyond thrilled with your service and customer service. Thank you for all you do to help our trees and bushes. We are so happy we found you.
Amy M., East Northport, NY
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Kevin is great. Attentive and accommodating.
Stephen S., N. Merrick, NY
Deborah is terrific and so is her crew.
Pat P., Lloyd Harbor, NY
They were all wonderful. They took the time to explain to me the reasons why the tree could not be cut as much as I wanted it to be. They were all professional and extremely courteous. Loved the service you provided.
Ann M., Coram, NY
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I had an excellent experience with all your company's employees. Truly a great day.
Gerry E., Amityville, NY
John, my arborist, was knowledgeable and polite. He showed up to instruct the crew and all went well. Bartlett is a nice company to deal with. Everyone has always been very helpful and friendly.
Susan L., Holbrook, NY
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Our experience with Bartlett was great from start to finish. We sent an email on line and received a response within 24 hours. Kevin Siragusa was courteous, informative, and helpful regarding trimming our Holly trees. The two man crew who shaped the Hollies did a fantastic job, better than expected and cleaned up the area above and beyond our satisfaction. Thank you for being such a professional team and we will see you next year when the Hollies need to be trimmed again. All the best, Happy Customers.
Great professional service in a timely manner. Keep up the good work.
Andrew C., Wantagh, NY
I would especially like to express my gratitude for your bringing Beth Brantley, Ph.D. the technical support specialist who did the property walk around with you and I. Her suggestions about my two Ninebark Cypress shrubs and my 2 Hinoki false Cypress shrubs. Moreover, I learned the names of some of the flora on my property, she wrote them down for me, in addition to how I could use them to improve their looks and use.
Dennis B., Port Jefferson, NY
Dear Deborah,
The crew did a wonderful job on our little patch yesterday. I can not stop going to the windows and admiring the sleek lines, freshness, yet a touch of autumnal dishevelment that I love. Thank you for your wise supervision.
I hope you are off for the weekend and enjoying it very much.
Vivian D., Centerport, NY
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We saw three techs who came on two visits. Mike and Melky trimmed two trees and did exactly what we wanted. They explained what they were doing along the way, They accommodated our request to leave some wood for use in our fireplace. The cleanup was especially first rate, not just for our property but for anything that fell on our neighbors. Victor came three days later to administer the systemic treatment. What I especially liked was we had to leave before he was done; he rolled up the hose, he needed some water, and left it neatly inside the garage.
Patrick C., Malverne, NY
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All were helpful and did a great job.
Erie N., Long beach, NY
I have a condo in Florida, I will recommend to the complex maintenance coordinator. The crew was amazing and look forward to having them service our trees on an annual basis moving forward.
Bob C., Bohemia, NY
Deborah took over from Rhi and provided a smooth transition. The crew was skilled, courageous, and well prepared. Everyone knew what to do and all work was well coordinated.
Jean B., East Setauket, NY
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Very knowledgeable and helpful.
Josephine M., West Islip, NY
Your guys did a great job!
Michael D, Amity Harbor, NY
All of the Bartlett's staff that I dealt with was excellent. Elizabeth, the Arborist, answered all of my questions via email, text, or in person. She showed up when she said she would. The staff that did the work was also excellent and should be commended for working in the rain. I do not remember their names, but, it was a man and a woman. I'm sure that they are listed in the work order. The day that they were onsite was supposed to be a sunny day. However, we had several flash thunderstorms roll into the area. They continued working until the really heavy downpours started. After the rain subsided, they went right back to work. As they were doing the work, they discussed with me their approach and verified that what they were going to do, was what I had wanted. They did a great job trimming & shaping the trees. After they cleaned up, there was no sign that they had ever been there except for how nice the trees looked!
Daniel F., Centereach, NY
Elizabeth was most helpful in ridding our Cryptomeria of a mite infestation. She arranged to have the trees sprayed and thus halt further damage to them. She was responsive to our needs and has taken the time to acquaint herself with our trees and plants. We feel assured that our landscape will benefit by her continued stewardship.
Michael W., Miller Place, NY
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Bartlett is always friendly, knowledgeable, and professional.
Raymond S., Lake Grove, NY
Elizabeth is very professional, friendly, and knowledgeable.
David G., Sayville, NY
Very knowledgeable staff. We have a one hundred year-old Beech tree as the centerpiece of our property and we would not trust it with anyone except Bartlett.
Brian W., Huntington Bay, NY
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From the first response to my phone inquiry, through the job quote, to the execution and follow up, every employee of Bartlett was very professional and more than competent. Nick and his crew were right on time, efficient and were so complete in their cleanup that the only evidence there was that they had been there was fresh cuts on the trees. Amazing work, great people, worth every dollar.
Lloyd G., Wheatley Heights, NY
I would like to thank you for your patient efforts to have our White Pine trees pruned to my satisfaction. I sincerely appreciate all the extra time, work, and interaction by yourself to achieve the final results that I am so thrilled with. Martin, in turn, understood perfectly what was described in discussion with you the morning of the job, and I am absolutely delighted with the results. Martin was high atop the bucket when I had to leave the house, but I did compliment his crew and asked them to express my appreciation to him. I will, however, drop a note to Martin to express personally my satisfaction and appreciation, as well.
Marilyn B., Fort Salonga, NY
Whitney was extremely helpful and answered all my questions about trimming my trees.
Patricia E., Lindenhurst, NY
Receiving your Bartlett Tree Experts Appointment Confirmation email is one of the most professional ideas. Great idea!
John L., Brightwaters, NY
Very happy with the service. I was recommended to your company by my sister who lives in NJ and she is very happy as well.
Edwin R., Setauket, NY
