We appreciated the communication from the office about arrival times. The foreman was great at explaining how the work would be done. He also knowledgeably answered a few questions we had about additional issues. The entire work crew was polite and professional. The work involved trimming large trees within our Asian garden. We appreciate how the staff was especially careful in working around the Asian plantings and hardscape. We were impressed with the clean up of the job site. The area looked as good or even better than when they began.
Glenn K., Allentown, PA
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Brian is always helpful, polite, eager to answer questions, and willing to offer advice, especially in terms of future planning for tree care. I am always grateful to have Brian attend to my landscaping concerns. All the staff at Bartlett that I have dealt with have been friendly, professional, courteous, and eager to help me out with whatever concern I have. I am pleased to work with Bartlett Tree Service.
Jared M., Macungie, PA
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Zack came to our home in late fall to discuss having our Maple tree pruned. An appointment was set but had to be postponed due to snow that had fallen a day or two before our appointment but it was quickly rescheduled to a date and time that was good for us. The young lady in the office was very friendly and answered a question or two that we had. I would recommend Bartlett.
The crew of three arrived at 12:30 pm on the appointed day. Phil and two other men were here. All very friendly and courteous. They double checked what we wanted done to have our tree pruned. They went right to work and finished quickly. They were here for ninety minutes and left our yard as they found it. Yes, I would recommend Bartlett to friends and neighbors if they needed work done as we did.
Jean B., Emmaus, PA
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Your team did an excellent job. They were professional, friendly, and efficient. Took them about an hour from start to finish to trim the three trees. And it looked like they sincerely cared about how they cut the branches. The trees look much better now. I wish Bethlehem city had hired you guys to trim them to clear space for the electric lines to go through. Our beautiful Red Maples were butchered by the Asplundh Tree Expert Company that did the job probably five years ago. It was so sad to see the trees so assaulted. But, we had no say over it. They just showed up one morning and hacked them.
Winnie H., Bethlehem, PA
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Brian was fantastic. He discussed how what and where things would be accomplished for the two trees in question. The guys who did the work were professional and super friendly. Would recommend Bartlett to anyone who wants quality tree work done.
Tim C., Wescosville, PA
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Zach was great. He took the time to answer all my questions. So happy I found you.
Linda R., Whitehaven, PA
Every person I dealt with was professional, pleasant, and knowledgeable. Will recommend and use your company in the future.
Yolanda B., Easton, PA
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Brian Duvall, the office staff, and the onsite crew members are respectful, hard working, and always take time to answer my questions. I have already referred them to friends and will continue to do so.
Mary P., Center Valley, PA
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Initially Zachary came out to inspect our White Pine trees and then we asked him to check out other trees on our property. He was very polite, knowledgeable, and helpful. He made suggestions on what could be done. We received a proposal within a few days. Very efficient.
Dave L., Northampton, PA
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I use Bartlett Services both here in the Lehigh Valley and upstate NY, near our vacation home Syracuse office Brian Duvall is great and knowledgeable. He is personable and fun and cares about his clients.
Susie D., Bath, PA
Zach was super knowledgeable and professional. I appreciated his help in better understanding how to protect and manage our landscaping.
Andrea L., Coopersburg, PA
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Shelley was a delightful and helpful administrative contact who seamlessly arranged the initial visit and followed-up with a phone call when the job was complete to see how everything went. Greatly appreciated.Zach was a terrific resource providing expert advice and guidance on what to do with the trees in question on our property. It was really helpful talking through and weighing the various options with him to arrive at the appropriate solutions. Very collaborative and knowledgeable.Phil, the Field Foreman, was efficient, thoughtful, and approachable. He and his crew were incredibly skilled, focused, and quick to complete the job despite the sweltering 90+ degree heat.
Overall, really impressed with the talent and dedication of the entire Bartlett Team. We could not be happier with the results and look forward to working with Bartlett again in the future.Thank you Shelley, Zach, Phil & Crew.
Hillary J., Kunkletown, PA
Zachary was a big help and very knowledgeable in explaining and how to treat caterpillars/defoliators. Greatly Appreciated!
Charles G., Germansville, PA
Brian was very courteous and professional. We had quotes from other companies but Brian represented the most professional approach to our needs.
Bob T., Fogelsville, PA
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Staff was very knowledgeable, professional, and friendly.
Sam B., Pine Grove, PA
Everyone has been attentive and friendly. We are hoping that the treatment this year will help our Pear tree improve in the future years.
Phil V., Pen Argyl, PA
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During a storm we had trees fall down and block our driveway. I called Bartlett and someone was at our house in an hour to survey the situation. The crew was here in a few hours to rescue us. They were very professional from start to finish. I can not thank the staff and crew enough for their help and quick service.
Pat S., Zionsville, PA
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We are pleased with the work done on our Pin Oak. The tree looks much better thinned out and has a better shape.
Ted S., Schuylkill Haven, PA
Besides quality work, I feel I received professional, cost-effective, and helpful advice.
Pat M., Coplay, PA
Thanks to Zach for being so knowledgeable and willing to share that knowledge with me. He took his time and was very thorough in his explanations. I appreciated his expertise and his suggestions. Shelley was quick to reach out, and stayed connected through the whole process, even with a follow up phone call afterwards.
Anita B., Saylorsburg, PA
The crew of two were expert drivers. The tree cutters maneuvered the truck in and out of the drive and lane and dragged their tools in on sleds. I am impressed by their friendliness, professionalism, and can-do approach. Refreshing and inspiring.
Anna K., Riegelsville, PA
Zach Ainslie is very knowledgable, professional, and always very responsive. Vivian was also very courteous and professional.
Nicole L., Pocono Manor, PA
Courteous, professional, knowledgeable. What most impressed me was the way in which I was included in the explanation of procedures and findings. Both my trees and I were well-respected.
Nadine O., Palmerton, PA
Brian Duvall has been great to work with. We are going to have additional work done. We hope it works out as well as past experiences have.
Kevin G., East Greenville, PA
Brian and all of his people were the perfect example of how to operate a business. I still have trees that will need to come down in the future and Brian is who I will call.
Bryant P., Kutztown, PA
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Great care for our beloved Crimson King Maple and other trees and shrubs.
Joe K., Catasaqua, PA
Your staff is very professional and friendly.
Henry G., Jim Thorpe, PA
I appreciate Brian taking the time out of his busy schedule and stopping by in person to access my dire need for spraying for beetles. He was honest and helpful with his advice. I am very pleased that the lantern flies were exterminated last fall and did not come back this spring on my favorite tree.
Linda P., Gilbertsville, PA
We were impressed with Brian, who arrived promptly, and gave us an accurate appraisal of the work to be done. All of the information we requested was sent to us in a timely manner. The work crew arrived on time and were very professional. All remains of the tree were removed upon completion of the job.
Gary C., Allentown, PA
Everyone has been very pleasant and respectful of our property. Everything is cleaned up after the job is completed. It has been a pleasure working with Brian and I look forward to a continuing relationship in the maintenance of our trees.
Cheryl W., Hellertown, PA
I am very pleased with the courteous service that Brian Duvall has provided me concerning the three specimen trees on my property. One of those trees is a European Copper Beech, about 100 years old and dearly beloved by my family, It has suffered under three diseases including Phytophthora. Brian has been deeply committed to extending the life of this tree as long as possible. We all are thankful for his special interest.
Valerie M., Milford, PA
The guys did a great job from start to finish. Their quick understanding of the unusual requirements of the job and their completion of it without the need for constant outside involvement was refreshing. Communication with Bartlett personnel has never been a problem as they are always willing to go the extra mile to make sure that their understanding of the assignment is thorough regardless of its complexity.
Charlie H., Effort, PA
