They did a great job all around. Everyone was great, professional, and relaxed. The person who takes the calls was straightforward, explained the process, and arranged the next steps with no issues. The representative came as scheduled to survey the site and job. He was knowledgeable, thorough in his explanations, and recommendations, and answered all of my questions. The crew that came out to do the work was great, easy going, focused, professional, and seemed to work very well together. They confirmed the work to be done, checked with me as needed as they progressed, and explained what they were doing and why they were doing it. The job was completed in really good time, the clean up was great, and they communicated well with my neighbors. The tree that received the trimming and cabling really looks good. The other tree that was to be cut down was taken down as requested. A perfect experience, from start to finish.
Allma E., Easton, PA
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Zach was extremely helpful and proactive with my wind damage problem. The team that came out and worked in the rain on June 23rd was fantastic, highly capable, courteous, and did an immaculate clean up. Thanks to everyone.
Kathryn B., Allentown, PA
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I sincerely appreciated the time and patience the crew provided in guiding me through the pruning of a particularly favorite tree that had been scalped by a relative in the past. It is beautiful and no trauma to me or the tree. Chris was wonderful. We appreciated everyone’s contributions from the team.
Karl S., Orefield, PA
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This is a thank you and recommendation for Bartlett Tree Experts. They successfully and with care took down my large tree that was leaning dangerously toward the back alley, where adults, children, and cars daily go to the nearby day care center. Zachary promptly assessed the difficult situation with the crew, the job, and clean-up were done without delay. Thank you.
Donna C., Emmaus, PA
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Crew did a great job removing my Honey Locust tree. Everyone was very professional and courteous. I will definitely recommend Bartlett to anyone I know.
Michael B., Alburtis, PA
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Tyler was always courteous and communicated quickly and completely. He always returned my calls and texts. The entire crew was thorough and wanted me to be happy with the job. It was a job well done. Thanks so much.
Dennis W., Germansville, PA
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Arborist Ainsley is responsive, knowledgeable, and committed to the care of plants.
Sarah W., Stroudsburg, PA
Always courteous, knowledgeable, and takes the time to explain things. I like the focus on saving trees, that may be struggling, rather than simply taking them down.
Stuart P., Hellertown, PA
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My husband passed away last year, so this was another project I had to make the decisions for. From the start, Tyler Jones was very helpful. I had several different estimates, and I liked Bartlett the best. Tyler provided good communication throughout the job. The three men that came out to down the tree were great. They were very professional and did not stop working till the tree was down. They did not waste their time. The man that came out to grind the stump was also professional and did a great job.
Kristina D., Zionsville, PA
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Knowledgeable, courteous, efficient, and a very good company.
Bob M., New Ringgold, PA
Thank you so very much. Sorry about the confusion about the UBE property. I truly appreciate your work and our working relationship.
Trish O., Upper Black Eddy, PA
Super professional. Confident in the service provided.
Nanci A., Blakeslee, PA
They explained what they were going to do, the work they did looks great, and they did a great job cleaning up. It has been a very pleasant experience working with every member of Bartlett I have come across.
David D., Northampton, PA
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Everyone at Bartlett that I have encountered has been pleasant, informative, and willing to answer any questions I have asked. I have already recommended Bartlett to friends, who have been very happy with their work.
Mary P., Center Valley, PA
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I could not be more pleased with Brian and his staff. Brian gave me an estimate that broke down the items I wanted done. Crew showed up, blocked off the work area, and did a great job bringing the tree down. They cleaned up great and stacked the wood that was left, my request for firewood, neatly. I could not be happier with the service. Look forward to working with them again.
Jason C., Wescosville, PA
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Zach was great. He took the time to answer all my questions. So happy I found you.
Linda R., Whitehaven, PA
I use Bartlett Services both here in the Lehigh Valley and upstate NY, near our vacation home Syracuse office Brian Duvall is great and knowledgeable. He is personable and fun and cares about his clients.
Susie D., Bath, PA
Zach was super knowledgeable and professional. I appreciated his help in better understanding how to protect and manage our landscaping.
Andrea L., Coopersburg, PA
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Shelley was a delightful and helpful administrative contact who seamlessly arranged the initial visit and followed-up with a phone call when the job was complete to see how everything went. Greatly appreciated.Zach was a terrific resource providing expert advice and guidance on what to do with the trees in question on our property. It was really helpful talking through and weighing the various options with him to arrive at the appropriate solutions. Very collaborative and knowledgeable.Phil, the Field Foreman, was efficient, thoughtful, and approachable. He and his crew were incredibly skilled, focused, and quick to complete the job despite the sweltering 90+ degree heat.
Overall, really impressed with the talent and dedication of the entire Bartlett Team. We could not be happier with the results and look forward to working with Bartlett again in the future.Thank you Shelley, Zach, Phil & Crew.
Hillary J., Kunkletown, PA
Staff was very knowledgeable, professional, and friendly.
Sam B., Pine Grove, PA
Everyone has been attentive and friendly. We are hoping that the treatment this year will help our Pear tree improve in the future years.
Phil V., Pen Argyl, PA
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We are pleased with the work done on our Pin Oak. The tree looks much better thinned out and has a better shape.
Ted S., Schuylkill Haven, PA
Thanks to Zach for being so knowledgeable and willing to share that knowledge with me. He took his time and was very thorough in his explanations. I appreciated his expertise and his suggestions. Shelley was quick to reach out, and stayed connected through the whole process, even with a follow up phone call afterwards.
Anita B., Saylorsburg, PA
The crew of two were expert drivers. The tree cutters maneuvered the truck in and out of the drive and lane and dragged their tools in on sleds. I am impressed by their friendliness, professionalism, and can-do approach. Refreshing and inspiring.
Anna K., Riegelsville, PA
Zach Ainslie is very knowledgable, professional, and always very responsive. Vivian was also very courteous and professional.
Nicole L., Pocono Manor, PA
Courteous, professional, knowledgeable. What most impressed me was the way in which I was included in the explanation of procedures and findings. Both my trees and I were well-respected.
Nadine O., Palmerton, PA
Brian Duvall has been great to work with. We are going to have additional work done. We hope it works out as well as past experiences have.
Kevin G., East Greenville, PA
Brian and all of his people were the perfect example of how to operate a business. I still have trees that will need to come down in the future and Brian is who I will call.
Bryant P., Kutztown, PA
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Great care for our beloved Crimson King Maple and other trees and shrubs.
Joe K., Catasaqua, PA
Your staff is very professional and friendly.
Henry G., Jim Thorpe, PA
I appreciate Brian taking the time out of his busy schedule and stopping by in person to access my dire need for spraying for beetles. He was honest and helpful with his advice. I am very pleased that the lantern flies were exterminated last fall and did not come back this spring on my favorite tree.
Linda P., Gilbertsville, PA
We were impressed with Brian, who arrived promptly, and gave us an accurate appraisal of the work to be done. All of the information we requested was sent to us in a timely manner. The work crew arrived on time and were very professional. All remains of the tree were removed upon completion of the job.
Gary C., Allentown, PA
I am very pleased with the courteous service that Brian Duvall has provided me concerning the three specimen trees on my property. One of those trees is a European Copper Beech, about 100 years old and dearly beloved by my family, It has suffered under three diseases including Phytophthora. Brian has been deeply committed to extending the life of this tree as long as possible. We all are thankful for his special interest.
Valerie M., Milford, PA
The guys did a great job from start to finish. Their quick understanding of the unusual requirements of the job and their completion of it without the need for constant outside involvement was refreshing. Communication with Bartlett personnel has never been a problem as they are always willing to go the extra mile to make sure that their understanding of the assignment is thorough regardless of its complexity.
Charlie H., Effort, PA
