I am always grateful for the care we receive from Bartlett Tree Experts. They always take time to answer my questions, which I really appreciate.
Jared M., Macungie, PA
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Everyone was very kind and attentive, especially Zach, who explained my trees and bushes to me in detail. He was understanding of my desire to cause minimal harm to all existing plants and to respect their ability to thrive. He also responded promptly to all questions, emails, phone, and text, which, given his busy schedule, did not go unnoticed by me. I appreciate his attentiveness and patience as I aimed to understand the best way to approach the plants and trees on our new property.
Carrie M., Hellertown, PA
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I liked that the workers knocked on my door before they left to show me the work they did. To me it is a sign that people take pride in their work and also gives a chance for customers to ask questions and make sure they are happy. Very pleased both with the removal of dead wood and trimming of Holly tree. Both were a huge improvement. Thanks Brian and your great team.
Kurt D., Allentown, PA
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What could Bartlett have done to make the experience better?Nothing. Very good service and staff. Sales person was very informative and took his time to explain things as well as make recommendations to existing items I had done for trees on our property, which I really appreciated.
Dennis P., Coopersburg, PA
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What could Bartlett have done to make the experience better? You were all great. We appreciate Zach taking extra time to answer all of our questions when he came for the initial visit. I also appreciate him responding to my phone call the same day when we had follow-up questions.
Paul R., Bethlehem, PA
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Everything went great and was handled professionally from the quote, to the trimming, and clean up. We are very pleased. Thank you,
Kevin B., Orefield, PA
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What could Bartlett have done to make the experience better?Nothing. It was great.
Tyler and Damien were friendly, knowledgeable, and efficient. Did not really interact with the other guys. Very Happy.
Mike B., East Greenville, PA
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We stay with Bartlett because of their professionalism including communication about the job, honoring the days they said they would be there, and leaving the site clean. Thanks. Tyler is very helpful.
Holly D., Barto, PA
What could Bartlett have done to make the experience better?
Nothing really. All was done professionally.
Outstanding tree and insect knowledge of the Arborist. She explained the options well and made me feel very comfortable with the choice I made. I will use Bartlett again, without a doubt. When you invest in trees and landscaping you cannot let your investment be eaten up by insects. No more than you would continue to allow termites eat your house. You must protect your investment and the value of your home and property.
Melody H., Bangor, PA
Tyler was a pleasure to work with, came out right away and took the time to adequately explain what was going on with my trees.
Matthew Y., Kutztown, PA
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I just want to say your men were wonderful right from the start.
As a former firefighter, EMT Ret. The safety procedures in itself were an indication of your company's professionalism. Chocking truck wheels, safety cones, helmets, safety strong and clean up.eye glasses, too. You are definitely not a fly by night operation.
P.J. C., Easton, PA
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Professional service. Taylor was knowledgeable, coordinated our service in a professional manner Extremely satisfied.
John N., Albrightsville, PA
Crew did a great job removing my Honey Locust tree. Everyone was very professional and courteous. I will definitely recommend Bartlett to anyone I know.
Michael B., Alburtis, PA
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Tyler was always courteous and communicated quickly and completely. He always returned my calls and texts. The entire crew was thorough and wanted me to be happy with the job. It was a job well done. Thanks so much.
Dennis W., Germansville, PA
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Thank you so very much. Sorry about the confusion about the UBE property. I truly appreciate your work and our working relationship.
Trish O., Upper Black Eddy, PA
They explained what they were going to do, the work they did looks great, and they did a great job cleaning up. It has been a very pleasant experience working with every member of Bartlett I have come across.
David D., Northampton, PA
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Zach was great. He took the time to answer all my questions. So happy I found you.
Linda R., Whitehaven, PA
I use Bartlett Services both here in the Lehigh Valley and upstate NY, near our vacation home Syracuse office Brian Duvall is great and knowledgeable. He is personable and fun and cares about his clients.
Susie D., Bath, PA
Shelley was a delightful and helpful administrative contact who seamlessly arranged the initial visit and followed-up with a phone call when the job was complete to see how everything went. Greatly appreciated.Zach was a terrific resource providing expert advice and guidance on what to do with the trees in question on our property. It was really helpful talking through and weighing the various options with him to arrive at the appropriate solutions. Very collaborative and knowledgeable.Phil, the Field Foreman, was efficient, thoughtful, and approachable. He and his crew were incredibly skilled, focused, and quick to complete the job despite the sweltering 90+ degree heat.
Overall, really impressed with the talent and dedication of the entire Bartlett Team. We could not be happier with the results and look forward to working with Bartlett again in the future.Thank you Shelley, Zach, Phil & Crew.
Hillary J., Kunkletown, PA
Staff was very knowledgeable, professional, and friendly.
Sam B., Pine Grove, PA
Everyone has been attentive and friendly. We are hoping that the treatment this year will help our Pear tree improve in the future years.
Phil V., Pen Argyl, PA
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We are pleased with the work done on our Pin Oak. The tree looks much better thinned out and has a better shape.
Ted S., Schuylkill Haven, PA
The crew of two were expert drivers. The tree cutters maneuvered the truck in and out of the drive and lane and dragged their tools in on sleds. I am impressed by their friendliness, professionalism, and can-do approach. Refreshing and inspiring.
Anna K., Riegelsville, PA
Zach Ainslie is very knowledgable, professional, and always very responsive. Vivian was also very courteous and professional.
Nicole L., Pocono Manor, PA
Courteous, professional, knowledgeable. What most impressed me was the way in which I was included in the explanation of procedures and findings. Both my trees and I were well-respected.
Nadine O., Palmerton, PA
Great care for our beloved Crimson King Maple and other trees and shrubs.
Joe K., Catasaqua, PA
Your staff is very professional and friendly.
Henry G., Jim Thorpe, PA
I appreciate Brian taking the time out of his busy schedule and stopping by in person to access my dire need for spraying for beetles. He was honest and helpful with his advice. I am very pleased that the lantern flies were exterminated last fall and did not come back this spring on my favorite tree.
Linda P., Gilbertsville, PA
We were impressed with Brian, who arrived promptly, and gave us an accurate appraisal of the work to be done. All of the information we requested was sent to us in a timely manner. The work crew arrived on time and were very professional. All remains of the tree were removed upon completion of the job.
Gary C., Allentown, PA
I am very pleased with the courteous service that Brian Duvall has provided me concerning the three specimen trees on my property. One of those trees is a European Copper Beech, about 100 years old and dearly beloved by my family, It has suffered under three diseases including Phytophthora. Brian has been deeply committed to extending the life of this tree as long as possible. We all are thankful for his special interest.
Valerie M., Milford, PA
The guys did a great job from start to finish. Their quick understanding of the unusual requirements of the job and their completion of it without the need for constant outside involvement was refreshing. Communication with Bartlett personnel has never been a problem as they are always willing to go the extra mile to make sure that their understanding of the assignment is thorough regardless of its complexity.
Charlie H., Effort, PA
