Brian Duvall and his crew are not just responsive, polite and professional, but they manage to educate as well. In an area affected by the spotted lanternfly, that has been very helpful.
Mary P., Center Valley, PA
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We are pleased with the work done on our Pin Oak. The tree looks much better thinned out and has a better shape.
Ted S., Schuylkill Haven, PA
Besides quality work, I feel I received professional, cost-effective, and helpful advice.
Pat M., Coplay, PA
Brian Duvall is an excellent representative of your company. The first contact with a company you are contemplating contracting with is usually the credibility test. With Brian, and I might add Shelly as a telephone contact person, you have a tremendous advantage. The crew that Bartlett sends out is professional and polite as well.
Dennis K., Macungie, PA
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Thanks to Zach for being so knowledgeable and willing to share that knowledge with me. He took his time and was very thorough in his explanations. I appreciated his expertise and his suggestions. Shelley was quick to reach out, and stayed connected through the whole process, even with a follow up phone call afterwards.
Anita B., Saylorsburg, PA
The crew of two were expert drivers. The tree cutters maneuvered the truck in and out of the drive and lane and dragged their tools in on sleds. I am impressed by their friendliness, professionalism, and can-do approach. Refreshing and inspiring.
Anna K., Riegelsville, PA
Zach is an outstanding representative of Bartlett. He is extremely knowledgeable of trees and their treatment and he has a likeable personality. I did not meet the crew on this job but look forward to doing so on the next.
Stephen B., Nazareth, PA
Zachary was better than great: very professional knowlegable, courteous, and friendly. He is only arborist I will ever call or recommend again.
Douglas G., Easton, PA
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Everyone was courteous and informative.
Barry G., Wescosville, PA
Zach Ainslie is very knowledgable, professional, and always very responsive. Vivian was also very courteous and professional.
Nicole L., Pocono Manor, PA
Working with Zach was great as he understood the urgency to diagnose and treat. With very few phone calls and a handful of emails, treatment was done within two weeks which was awesome. As of this date all the bagworms I have picked off the trees are dried and dead. I look forward to doing more business with you. Would be nice if payments could be made year round through installment payments for services as would be enticing to use the service a lot more.
Robert L., Northampton, PA
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Courteous, professional, knowledgeable. What most impressed me was the way in which I was included in the explanation of procedures and findings. Both my trees and I were well-respected.
Nadine O., Palmerton, PA
Brian Duvall has been great to work with. We are going to have additional work done. We hope it works out as well as past experiences have.
Kevin G., East Greenville, PA
All staff with who we had contact were professional and courteous. Our situation seems to be under control and was dealt with very quickly. Whenever we called Zachary, he promptly called back to answer our question or address our concerns. We were very pleased with Bartlett and will not hesitate to recommend them to our friends and neighbors. If we need help in the future, we will definitely use the Tree Service again.
Phil V., Pen Argyl, PA
Brian and all of his people were the perfect example of how to operate a business. I still have trees that will need to come down in the future and Brian is who I will call.
Bryant P., Kutztown, PA
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Great care for our beloved Crimson King Maple and other trees and shrubs.
Joe K., Catasaqua, PA
Service was great from the very first interaction. My call was returned promptly, she was very helpful and friendly. The arborist came to look at my trees within a day or two. Brian was very knowledgeable and professional, giving me tips and facts about all my property. I appreciated that ,while he told me all that should be done to protect my shrubs and trees, there was no extreme pressure to do it all at once.Timing for the Treatment was critical, and the crew to do the treatments came out promptly, within the necessary time frame. Every person I came in contact with was pleasant, professional, and helpful. They also were great at communicating, keeping me informed at each step, and responded very quickly to me when I emailed or had questions. Could not have asked for better service. Charges were not cheap, but definitely within reason and competitive, their experience, knowledge, courtesy, and timeliness are worth every penny. Still have pruning to be done and am anxious to see how that goes.
Maureen L., Fogelsville, PA
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Your staff is very professional and friendly.
Henry G., Jim Thorpe, PA
I appreciate Brian taking the time out of his busy schedule and stopping by in person to access my dire need for spraying for beetles. He was honest and helpful with his advice. I am very pleased that the lantern flies were exterminated last fall and did not come back this spring on my favorite tree.
Linda P., Gilbertsville, PA
We were impressed with Brian, who arrived promptly, and gave us an accurate appraisal of the work to be done. All of the information we requested was sent to us in a timely manner. The work crew arrived on time and were very professional. All remains of the tree were removed upon completion of the job.
Gary C., Allentown, PA
Everyone has been very pleasant and respectful of our property. Everything is cleaned up after the job is completed. It has been a pleasure working with Brian and I look forward to a continuing relationship in the maintenance of our trees.
Cheryl W., Hellertown, PA
I am very pleased with the courteous service that Brian Duvall has provided me concerning the three specimen trees on my property. One of those trees is a European Copper Beech, about 100 years old and dearly beloved by my family, It has suffered under three diseases including Phytophthora. Brian has been deeply committed to extending the life of this tree as long as possible. We all are thankful for his special interest.
Valerie M., Milford, PA
The guys did a great job from start to finish. Their quick understanding of the unusual requirements of the job and their completion of it without the need for constant outside involvement was refreshing. Communication with Bartlett personnel has never been a problem as they are always willing to go the extra mile to make sure that their understanding of the assignment is thorough regardless of its complexity.
Charlie H., Effort, PA
