Very professional and friendly, great company.
Dan D., Kirtland, OH
Everyone from first contact to this latest job has been outstanding.
Jeannie W., Berea, OH
We appreciate the excellent and professional work. Thank you.
Curt H., Richmond Heights, OH
Very conscientious and thorough.
Bruce J., Pepper Pike, OH
Everyone so responsive.
Terry S., Shaker Heights, OH
Showed up on time, reviewed work to be done, asked if I had any questions, then efficiently completed the job as they quoted. Very happy with your service.
Katie K., Willowick, OH
Sean Fenton was very prompt in setting up my service request. He is knowledgeable and friendly, answered all my questions, and gave me good advice. Highly recommended.
Jamie S., Rocky River, OH
Tina was great and so was Bob and his crew.
Deepa V., Solon, OH
All were very polite, great teams. Very impressive group, you all did work that other companies did not want to touch. You were very respectful to the property. You are awesome.
Cynthia K., Akron, OH
Mike Breth, Chris and Josh were kind, courteous, showed up on time, did a great job, and thoroughly cleaned up the site. I am very impressed and pleased.
Margaret S., Cleveland, OH
Great Representative. Great crew. Great work. I like having the crew tell us when their job is complete just so we can thank them in person.
Debbie K., Tallmadge, OH
From initial contact, response, and conversation with the employee returning my call through the arborist and the service performed we were very pleased and do not have any suggestions to make our experience better. Everyone was courteous and respectful. An example would be the two people performing the work noted that the plants in my shade garden were quite nice and well taken care of and took down the tree without disturbing any plants, including a large Ostrich Fern with some fronds touching the tree trunk.
Patricia S., Bay Village, OH
Mike Breth is always very responsive when contacted.
Mark A., Moreland Hills, OH
This was a super job all the way around from getting things organized by Mike, to the very nice crew that did all the work. Trees look terrific as far as I can tell, and when they fill out it will be super great. Thanks for sending such a nice crew.
Suzie K., Novelty, OH
Mike Breth is top notch an enjoy working with him. Chris and Chris did an excellent job removing the invaisves in my yard. Always go the extra mile.
Tom L., Hunting Valley, OH
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Mike Breth is great and crews that come out are efficient, knowledgeable, and friendly.
Mitchell B., Gates Mills, OH
I am very happy with the results. I would highly recommend Bartlett Tree Experts for their expertise.
Ibi T., Fairview Park, OH
Tina Graver is a fabulous resource. I would never want to lose Tina. She is a terrific person, extremely knowledgeable, and a joy to work with.
Mary Lou H., Aurora, OH
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Bartlett understands, and respects the value I place on our trees and ornamentals. In a storm during the winter, half of a Weeping Hemlock had broken, which was not discovered until spring during our inspection together. Michael Breth, and his associate cabled and secured it for me on the spot. After two years the plant has recovered thanks to their immediate attention.
Deborah F., Chesterland, OH
Very friendly, knowledgeable, and customer satisfaction focused.
Rick D., Chardon, OH
I feltTina was very knowledgeable and took the time to truly help me.
Joan S., Willoughby, OH
Tina not only was professional in her approach to accessing what needed to be done but was courteous and honest about pricing, which not many other businesses are. The crew performing the task took care of the job while wearing the recommended safety equipment, and taking care of my property as if it was theirs, when completing the task, which I am grateful for.
Scott B., Bedford, OH
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All the Bartlett people that I interacted with on this project were professional, knowledgeable, and courteous. They made the project go much smoother than I would have thought possible.
John D., Mentor, OH
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We had a great experience. The crew was knowledgeable and left the yard cleaner than they found it. We will hire them again.
Katherine B., Chagrin Falls, OH
They did exactly what they said they would. Great experience. I highly recommend Bartlett for any tree projects you may have.
Arborist Tina is professional and courteous. She was thorough in her assessment and follow up.
Gary C., Sagamore Hills, OH
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The staff was great starting with my first contact, Michael. Members of crew were all courteous, professional, and friendly, and I was able to interact freely with Jeff for any and all questions. Jeff was very knowledgeable and provided much information on trees and their care. I would request Jeff and his team in the spring for the next step in keeping my trees and shrubs healthy.
They did a great job completing the work and cleaning up while protecting my property. This is the best tree service experience I have received to date. Very much appreciated.
Susan, Highland Heights, OH
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Professional.
Joe M., Northfield, OH
Tina and the crew were very good. Explained the project in great detail and answered all questions precisely. I will definitely recommend Bartlett Tree Experts to anyone who is in need of this type of service.
John H., Twinsburg, OH
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Everyone has been very friendly, knowledgeable, and responsive. I appreciate that Clay is so thorough and Dan always gets back to me.
Heather S., Hinckley, OH
Everyone was exceptionally nice and efficient with the job. Answered all questions and explained thoroughly the complete process. Clean up was perfect. Thank you for the great job.
Joanne N., Middleburg Heights, OH
We liked all the people we dealt with. They all introduced themselves, seemed knowledgeable, and were friendly, and efficient.
Ann R., Lakewood, OH
Nick is great and I feel well served by his professional approach to my yard treatments and tree feeding.
Sibyl S., Cleveland Heights, OH
I am completely satisfied with all of the service and expertise your company offers. Very gratified that you are keeping my now twenty foot Hoopsi Spruce alive and well. This tree holds a place very dear to me, so it means everything to have you all on board to keep it healthy. Most appreciative. Thank you.
Margaret H., Fairview Park, OH
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Knowledgeable, friendly, and thorough.
Luba C., University Heights, OH
Thank you.
Cindy W., Orange Village, OH
Was the job done to your satisfaction? Yes.
Was the job site left neat and clean? Yes.
John D., Russell Township, OH
The crew just finished an important structural pruning job last week. They did an outstanding job. I would highly recommend them and we will definitely be having them back.
Ryan D., Wadsworth, OH
The job was done to my satisfaction. The job site was left neat and clean.
My experience with the Administrative Staff was friendly, efficient, and helpful.
I was treated courteously by the crew.
I Would recommend Bartlett to my friends, relatives, and colleagues.
Bartlett Tree Experts provides expert tree service to multiple regions across four countries.
I was sorry to hear Jim was leaving, but Greg did great in filling Jim’s shoes. I would not hesitate to call on him again. The two guys on the work crew you sent were great. They were very kind and explained everything that they were doing. As far as i can tell the clean up was very good, but hard to tell with all of the snow we had. i am looking forward to see how this will all look once the trees have their full foliage on them in the late spring and summer.
Both of my experiences with Bartlett tree have been great. I love the knowledge and worth ethic they bring to the job. I would not hesitate using the company again.
Carolyn B., Parma, OH
The job was done to my satisfaction. The job site was left neat and clean.
My experience with the Administrative Staff was friendly, efficient, and helpful.
We were treated courteously by the crew.
I would recommend Bartlett to my friends, relatives, and colleagues.
Bartlett Tree Experts provides expert tree service to multiple regions across four countries. I made the call simply because they were close to my home not thinking that I would get a response since it was such a small job. To my surprise, I got a call back the next day and Greg came out in the evening after normal business hour to accommodate our work schedules. He took his time, walked the property and actually listened to what I hoped could be done. He was honest and thorough. The work was completed a couple of weeks later and the property looks great.
Lisa K., Macedonia, OH
I am submitting my review of the pruning and cabling work performed by Chris and Chris on November 2, 2021. They performed the work quickly, efficiently, and professionally. They protected my property and cleaned up thoroughly when they were finished.
Barb P., Uniontown, OH
Questions:
Was the job done to your satisfaction? Yes.
Was the job site left neat and clean? Yes.
Was your experience with our Administrative Staff friendly, efficient, and helpful? N/A
Were you treated courteously by our crew? Yes.
Would you recommend Bartlett to your friends, relatives, and colleagues? Yes.
Bartlett Tree Experts provides expert tree service to multiple regions across four countries. Do you own other properties where Bartlett could be of service? No.
Enjoy working with Chad Clink. He is very knowledgeable and personable. Always prompt in responding to my questions and needs. You have an excellent representative. Again crew is always friendly and takes the time to explain what they are going to do and answer any questions. Also very knowledgeable. Previous experience with another company very different. Their crew had no knowldge other than what they were sent out to do.
Mike K., Richfield, OH
Please extend an additional thank you to your Barlett work team from yesterday for all their efforts and superior work.Their work to cable our two River Birch in the front yard certainly was exceptional and I appreciate all of their care and expertise. The balance of the tree care around the yard also looks great. Exceptional Service.
Jan T., South Russell, OH
Every Bartlett employee that entered our property were excellent, they were courteous, professional, and willing to take the time to answer all questions. Job well done.
Lincoln S., Fairlawn, OH
Very professional and checked to make sure I was satisfied with the work as it progressed. Everything turned out well. Did a very nice job of cleaning up as well.
Bob R., Aurora, OH
Great crew from the top down. James Hopper explained the procedure thoroughly and the crew was great during the execution of the plan. James came back out to oversee what was actually being done and recommended more in depth service in several areas, which was performed by the crew. I could not be happier.
Kassie B., Brecksville, OH
This past Friday the dangerous trees were professionally removed by a Bartlett tree crew. But not just any crew, and I have seen a few crews over the years. Leader James Hopper deserved detailed mention. Obviously he is a competent, experienced, and smart arborist. What stands out to me is his skilled leadership, and his problem-solving. The results? An organized, coordinated, safe crew. He is even glad to take suggestions from the crew. And for a problem solving exercise, he took a difficult felling made tougher by a no win situation for me with a difficult neighbor, and with a new fence thrown in for extra difficulty found a way to make the job work. Brodie, Chris, and Patrick were all 100% on-the-job as well. I stayed out of the way, but still snuck a few peeks, this was a fun project to watch.
Mark B., Euclid, OH
I very much appreciate the expertise of the arborist, Chad Clink. It took much longer than I had anticipated to arrange for an assessment due to company busyness. However, the knowledge and care of everyone more than made up for it. We did have to do a call-back on stump grinding, but that was handled quickly. I have already asked for re-contact next spring to plant a new tree and do tree and shrub treatment. This referral was through a landscape designer, Bobbie Schwartz. I had not known of the company, but will be delighted to make referrals.
Kit J., South Euclid, OH
Chad is very knowledgeable, friendly, and helpful. We are very happy that he will be servicing our account. The crew that trimmed our Crabapple tree was terrific. They did an excellent job, very artistic. They were patient with us and strive to please.
Barbara A., Bainbridge Township, OH
Can not say enough good things about Chad, he is knowledgeable, informative, and genuinely interested in the trees on our property and willing to work with me to make sure they stay healthy. Your serviceman was willing to share what he was doing for our trees and was indeed hardworking. I am pleased with the quality of work by the employees.
Irene J., Rocky River, OH
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Chad was able to answer all my questions regarding my tree and plants. He also gave me some good advice on how to care for all my landscaping and further recommendations. I highly recommend this company.
Vicki C., Silver Lake, OH
Chad Clink was very helpful in answering my questions and providing the expert advice I was seeking regarding a number tree related issues. He is a very personable and qualified individual and it was a pleasure to interact with him during his visit to our property.
Roger S., Seville, OH
Chad is a great asset to your group. He is very knowledgeable, skilled, and passionate about trees.
Cathy N., Lyndhurst, OH
Pruning of my White Oak looks real nice.
Jerry S., North Olmstead, OH
We are very happy with the results of the pruning of our old Oak Tree. The crew was as wonderful to work with.
Dana B., North Canton, OH
