We have interacted with James for the last six years and could not be happier with his expertise, professionalism, and demeanor. Additionally, we are very pleased with the work Alex has done to fertilize the old growth trees in our back garden. He always makes the added effort to protect the many other plants, shrubs, and growths in our garden while he works. In fact, just last week he visited our home to inject the fall fertilization for our trees because he knew the ground would be soft enough for him to press the injector deep enough into the soil. Great outfit and recommend you to all of our neighbors.
Jenny P., Charlottesville, VA
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I do not recall the name of the person who was here this week, but he was excellent. We walked around to look at the trees needing treatment and he answered our many questions about those trees and others around our house. As always, your representative was very knowledgeable and professional.
Burton W., Stanardsville, VA
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The crew did a great job for us. Great job. Great communication. Great price. We were very happy with the work done.
Jay M., Free Union, VA
Since I began using Bartlett to try to save the very special tree in front of my house, I have been incredibly pleased with the responsiveness, level of expertise, and professionalism of everyone I have had the pleasure of talking to and working with. Thank you.
Andrea Z., Charottesville, VA
Very proud of our relationship and the professional response and service we have received. Our Arborist and the responding staff were very cooperative, courteous, and professional. Thanks for what you do.
Robert B., New Canton, VA
I would like to give a shout out to Alex, who visits my property to treat and maintain my trees and bushes. Alex is very kind, friendly, and extremely knowledgeable about plants, diseases, and pruning suggestions. He is an excellent communicator and always calls a few days before his visit to schedule a time to come by to treat my yard. After Alex treats my yard, we walk my property and he discusses areas that may need attention in the future. Alex is Top Notch.
Amy S., Ruckersville, VA
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They did a good job. We are happy they are taking care of our trees. We do not want to lose them. We would definitely recommend them to our friends.
Dennis S., Earlysville, VA
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The job was done to my satisfaction.
The job site was left neat and clean.
My experience with your Administrative Staff was friendly, efficient, and helpful. I was treated courteously by your crew.
Bart was a delight to work with, and I appreciate his explaining the concerns with our trees. He took time and answered my questions and made recommendations that I felt I could trust without hesitation.
Leslie H., McGaheysville, VA
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Bart was friendly and took the time to explain the issues with my trees to me in a way that a person who does not know much about trees could understand. I am glad that Bartlett was interested in keeping my trees healthy and not just cut them down.
Dave M., Verona, VA
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Personable, courteous, knowledgeable, professional, expedient, reliable, skilled, experienced, and helpful.
Tom S., Lexington, VA
Chase is wonderful to work with. He is very professional, knowledgeable, and respectful of us and our property. He goes above and beyond to ensure we are satisfied and that the job is done correctly. All crew members who have done work for us are also very professional and courteous. We are very pleased with Bartlett Tree experts and would highly recommend them to our family and friends.
Rebecca A., Brightwood, VA
Professional and knowledgeable.
Vince P., Palmyra, VA
James has been exceptional. He formalized a path ahead for the care of our trees and has overseen the execution of each phase. Very pleased with the service we have been shown.
Tamara B., Scottsville, VA
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Bart McDowell is the most knowledgeable and professional person we have dealt with in a very long time. He was so enthusiastic, you can tell he loves his job. More importantly he took the time to explain in detail every thing we needed to know to make an informed decision. Moving forward Keith, the technician, was prompt, courteous, and friendly when he came to start treatment. We look forward to working with both of them in the future. We have been very pleased with every aspect of our relationship. We highly recommend Bartlett.
Julie C., Swoop, VA
Very pleased with the professionalism and courtesy of the crew as well as the expert assessment and advice from the arborist representative, who provided a clear, written cost estimate in advance and at a good price. Fast and efficient work.
Clarke C., Troy, VA
We had the pleasure of working with James Walker. He quickly responded to my email request for help and took the initiative to visit our property that very day. Our overly stressed tree was treated the following day. The gentleman on the crew very kindly called my husband to let him know they were headed our way and even checked the basement to see that no overflow of water had entered our old foundation.
JR. S., Buckingham, VA
My initial contact with Chase Giebner, was immediately positive. He was personable and knowledgeable as we toured the property and discussed what needed to be done, help for two large Colorado Spruce trees, a dying Crabapple tree that needed to come down, a bagworm problem with our scores of Arborvitae in three locations, and a massive Sycamore with twin trunks that towers over the house. Shortly after our meeting, Chase emailed me with a course of action, and then set up a schedule for everything. The work was done by three of your crew, and they were equally courteous and efficient. Andrew handled the spraying of the Colorado Spruce for needle cast, as well as the bagworm spraying of all those Arborvitae. He also treated the soil around the two spruce trees based on an analysis of a soil sample that Chase collected on his first visit. Jake and Ian took down the Crabapple and left barely a twig. They also installed the recommended cable tying the twin trunks of the Sycamore together for stability.
James H., Reva, VA
The crew was exceptionally polite and courteous. I was so impressed with how clean they left the site when they were finished. I have already bragged about them to several of my friends and recommended them to to a couple of colleagues.
Cheryl S., Fishersville, VA
Ryan Wilkins is a trusted advisor in helping us maintain the health and appearance of the trees and plants on our property. Every person we deal with at Bartlett is professional and courteous. From the office to the people on the truck doing the fertilizer application everyone is top notch.
This is the first year we have used the high pressure fertilizer process on all plants on our property. The results on our trees in only one year are very noticeable and we are excited to see how the balance of our plants respond. I am sure we will not be disappointed.
Mike S., Zion Crossroads, VA
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Very professional and very nice to talk to as well. Acted according to the virus regulations regarding their safety and our safety. Communicated by phone which was great.
One tree is looking much better. The other one has new growth, but unsure about it. Have felt the spraying has helped and I would recommend your company.
J . Wampler, Bridgewater, VA
We were Bartlett customers prior to our relocation to Zion Crossroads. We contacted Bartlett Charlottesville and were very pleased with the suggestions of Ryan Wilkins for trees on our property. I am always impressed with the knowledge and common sense Bartlett employees have.
Mike S., Zions Crossroads, VA
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The staff was pleasant and courteous. I was pleased with their visits.
Peggy B., Nellysford, VA
Team did a terrific job. The place was a jungle, and they did so well. So happy to see Ray, he was proactive about drenching. Now everything looks so much better.
Jerrie S., Wintergreen, VA
The guys were excellent. They could not have been better.
Kip H., Dyke, VA
Michael Abbott and his crew were very professional and courteous. Upon arrival at my house all of the crew came to the front door and introduced themselves. This level of professionalism is uncommon and much-appreciated!
K. P., Ivy, VA
Bart McDowell and crew did an outstanding job. He has been helping me with my Bradford Pear trees for a number of years and we have not lost a limb during any snow or wind storms since. The crew comes in, does their job well, and leaves no mess behind. Thank you for the level of professionalism that Bartlett Tree Experts offers.
M. C., Stuarts Draft, VA
