Great staff, courteous, and knowledgeable.
David K., Charlotte, NC
Brian is our rep and both times we have used Bartlett he has been friendly and professional and we value his expert advice. When I call to make an appointment, your office staff is friendly and we get very prompt appointments. We did not interact with the crew, but they arrived early and did a great job and cleaned up everything before they left.
Maryann O., Huntersville, NC
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Vince, Justine, and the crew that came out to complete the service was very nice and professional. The crew left the yard better than they found it. Normally you find a mess and trash after you have work done to your house, but these guys cared like it was their own. I had a very referable experience and will be calling the next time I need my trees spruced up.
Christin D., Charlotte, NC
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Vince was extraordinarily helpful in evaluating three mature Oak trees on our property and setting up the pruning work. James and the entire crew who did the work were wonderful, totally professional, and courteous throughout the job. Now our trees look better than they have in many years and we have so much peace of mind knowing there’s less risk of weak or dead limbs falling. I am beyond satisfied with the quality of Bartlett’s work, would highly recommend them to anyone seeking tree services, and will definitely call on them for any future needs.
Jay G., Rock Hill, SC
Nick was very knowledgeable, informative, and made suggestions. The staff was helpful and friendly. Crew members were efficient and friendly. They did a good job and cleaned up the area really well. I will hire them again in late Spring to do more work for me in the front of the house. Thank you.
Gisela W., Indian Trail, NC
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Nick Turco is the best. From our first walk around our property I knew that Bartlett has both the expertise and the people to ensure our trees and tall shrubs remain in the peak of health and thrive. Nick sets a high standard in customer care and great advice, none better in my book. I continue to be impressed with the Bartlett team in Charlotte. No matter who is scheduled to come and do recurring health inspections or fertilizations, we know the job will be done right. Five stars.
Kurt B., Matthews, NC
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Tom is always very helpful with suggestions to improve and maintain Stone Creek Ranch.
Charlotte, NC, Rick P.
All crew members were very friendly and helpful in answering the questions I had for them. Did a professional job, very efficient, and did a great job checking for our concerns. Will call again when the next tree trimming comes around.
Steven M., Harrisburg, NC
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Vince was prompt, courteous, and very knowledgeable. Easy to work with. The crew was amazing. Safety was their highest priority. Very pleased with the result. Thank you.
John S., Belmont, NC
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Very efficient workers and polite. Enjoyed speaking with them and sharing our experiences. Thank you Tom for quickly responding and guiding me with the understanding of the tree structure. Look forward to seeing you in the Spring for the treatment of the trees.
Lynn A., Fort Mill, SC
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Nick Turco was very responsive to our urgent call for assistance after a huge tree fell from our yard into the neighbor’s. The crew members Ashley, Alonzo, and Mason did an excellent job removing the huge tree and all debris from next door, as well as removing several dead trees in our yard. Alonzo also did quite a balancing act getting a fallen tree untangled from another tree. The great crew got all work done without anything hitting the fence or house. Thanks so much.
Shelley H., Mint Hill, NC
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I have complete confidence in Austin Proctor and Bartlett Tree experts. Having invested considerable time and money in our landscaping, I would not trust anyone else to maintain my trees and plants.
Janet F., Charlotte, NC
Ben Fletcher was very informative and helpful in how to treat and protect our property. He was honest and did not try to oversell which is the nature of salespeople. I went with Bartlett vs. Arborguard because of Ben.
Brian M., Kannapolis, NC
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My experience with all Bartlett representatives has been universally friendly, informed, and timely.
Molly R., Davidson, NC
Professional and knowledgeable about the care of the trees at our home. When cutting tree limbs, the crew took extra caution in reducing risk of damaging our plants on the ground. Excellent service.
Anna M., Concord, NC
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Extremely knowledgeable about our problem. Service was done. Will now await results for the summer. Tom was very helpful.
Karen T., Indian Land, SC
Nick was extremely helpful. He provided a competitive quote and very quickly. He is very responsible and easy to talk to.
The office staff was also attentive. I called several times about this project and they did not mind answering my questions. The crew was beyond excellent. They stayed focused on their work but were very polite and pleasant when you had a question or spoke to them. These guys are exceptional. We had two large Oak trees removed, one which was almost over the house. We were concerned that our new lawn would not look new anymore and be destroyed. But thankfully that was not the case. It took them one day to complete the job to perfection. No damage in the yard or driveway and not even oil on the street where the equipment was parked. And the shape of the trees is beautiful. We feel blessed we found Bartlett. They took great care of our home and we will definitely recommend them and use them again.
Terese B., Monroe, NC
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Nick Turco is wonderful and I appreciate working with him. Helpful, informative, and respectful of my time. I did not have any interaction with anyone this treatment, but I did receive an email letting me know they were coming in advance and that they would not make contact due to COVID. It was helpful to know they were coming.
Chris Y., Weddington, NC
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I appreciate the service technician taking a moment to ring the doorbell to let me know he is here working. It is not always convenient to come outside to observe but each visit has been a positive experience.
William B., Gastonia, NC
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Fantastic experience all around. Vince was friendly, knowledgeable, ethical, and professional. The crew on site did high quality work at lightning speed, cleaned up meticulously, and represented Bartlett very well.
Steve K., Lake Wylie, SC
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The work is all good. Thank you.
Mark Y., Cramerton, NC
Very impressed with the team and work performed.
Larry P., Tega Cay, SC
Your crew did a wonderful job. Thanks so much.
Ken L., Clover, SC
Your crew did a great job!
Holly H., Mount Holly, NC
We are extremely happy with the service of Bartlett Tree Experts. The crew was very professional and helpful. You have my full recommendation for future services.
Randall B., Lowell, NC
Brian Frierson has been most helpful. Crew members did a good job and cleaned up well afterward. THANKS!
Theron W., Forest City, NC
