Scott was very prompt in answering calls and emails and flexible in scheduling to meet our needs. He provided very clear and concise information to educate us in what was needed and had to be done. Chris and his crew did a very good job with the timing and was exceptionally clean and respectful of our property. Natalia in the office is a pleasure to deal with as she sorted through schedules and was very good at communicating and meeting our expectations.
G. J., North Vancouver, BC
Very impressed with Scott Suffron who came to discuss our dying tree in May. We delayed a bit and then discovered we needed to have some branches from a tree in the backyard cleared up. He came again and discussed what was needed for the branches almost touching phone lines. Very efficiently gave us a new quote and the Bartlett team came one week later. Aaron, the team leader, discussed our specific needs. The team was very professional. So in summary, extremely pleased the Scott and Aaron's team.
C. F., North Vancouver, BC
I was very happy with the crew that came to remove two small trees and limbs from another tree. All debris was completely removed. Thank you Scott for taking time on a Saturday to assess the scope of the job and complete it within the following week.
V. S., West Vancouver, BC
Scott is awesome, knowledgeable, and caring. Office staff is great. Crews are respectful and professional. All my trees and shrubs are very healthy because they have been taken care of properly and promptly.
P. S., North Vancouver, BC
It was very pleasant dealing with Scott. I learned things I did not know before. Who knew there were so many different kinds of Maple trees?
M. L., West Vancouver, BC
Always great dealing with Scott. On-site crews are hard working and courteous as well.
A. K., West Vancouver, BC
Scott, who assessed our very old and large Douglas Fir, and the crew who worked on it with great skill, was courteous, professional, and competent. The tree looks beautiful now and serves as a natural backdrop for our home. Would not hesitate to recommend this company to anyone interested in serious and professional tree work.
S. H., Bowen Island, BC
It was a pleasure to work with Scott, he really knows his stuff. The crew that trimmed my extensive hedge was the best that I have ever hired. The attention to detail was very impressive. Would definitely recommend.
B.G., North Vancouver, BC
The crew that came to our house were amazing. They were very knowledgeable and took the time to explain things to us. We will definitely keep your company in mind. And thank you Scott for being on top of things.
N. Viau, North Vancouver, BC
Ever since Scott took over the care of my trees and shrubs I have found the level of service fantastic. Scott is very knowledgeable and I always appreciate his prompt response to requests. He is a pleasure to do business with. Also Lauretta is always friendly, professional, and helpful whenever I have called the office.
P. S., North Vancouver, BC
Scott is knowledgeable and offers practical solutions to the various challenges in the landscape. He is quick to offer technical explanations of products used for pest management and soil care. He also offers a practical approach to pruning. Scott is enthusiastic and genuine when meeting to discuss client needs. As a landscaper, I have worked with several Bartlett Reps and crew members in Vancouver. There has always been an atmosphere of professionalism present when meeting with them on site.
R. B., North Vancouver, BC
I have engaged Scott for a number of services now, and will continue to do so going forward. I had used a few different arborists in the past, but Bartlett seems to be a step above. You came recommended through Botanica Design and Radix Tree consultants. Your onsite crew members have been great.
A. K., West Vancouver, BC
Your staff was exceptional in their work. They were professional and knowledgeable. They clearly love their jobs. The work was done as outlined in the quotation and was done in a safe manner. I was very happy with the advice provided and the outcome of the day. My thanks to Scott, Leah, and Conor.
C. G., North Vancouver, BC
Excellent service, our hedge needed deep cutting and that was done, good cleanup, and very nice crew. Scott took time to get our instructions just right.
L. S., West Vancouver, BC
Scott has been doing a great job keeping my trees and shrubs well taken care of with fertilizing, trimming, and pruning. He contacts me to remind me things need to be done and I am thankful for that. I also appreciate that when I call with an issue or problem the work to be done is scheduled promptly. I have always found Lauretta to be professional, knowledgeable, helpful, and friendly whenever I have called the office.
P. S., North Vancouver, BC
Scott always listens and follows through with requests for pruning and shaping properly. The crew he sends follow those instructions as per requested. Very knowledgeable staff. Very satisfied with job done in a professional and timely manner.
S. D., North Vancouver, BC
Scott Suffron takes an interest in the trees and shrubs in my yard, proposes appropriate treatment for their individual needs, follows through to ensure that the treatments have been completed effectively, and that no other problems have developed. His involvement is not just at the beginning of the season but continues throughout the year. He involves Bartlett specialist when an unusual problem arises. The staff who administer treatments and perform other arborist work are always friendly and courteous and they, too, seem to take an interest in my particular yard. I am pleased with my relationship with Bartlett. It lessens my stress level to know that the pros will take care of things.
M. B., West Vancouver, BC
