The job was completed very much to our liking. We really enjoyed speaking with someone who did not want to take an ax to every tree on the property, who saw value in every specimen but could also tell us immediately what the issues were, and who offered a plan to trim trees to maintain a natural look. Our trees now look 100% better than other trees in our area treated by companies who chop down, grind up, and leave. They look beautiful. The crew was excellent at completing their tasks, neat, and efficient. We are sorry we did not find Bartlett sooner.
Tony and Carol E., Orchard Park
The crew that came to treat the boxwoods, all very friendly, professional, and answered all my questions. I appreciate the advice. Highly recommend Bartlett, pricing is fair, service is great, staff is excellent.
Caitlin S., Williamsville, NY
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Everything was great. I was not home when they came to do the tree trimming, but everything was done just as I had asked. Deb was wonderful to work with. Thank you very much for doing fantastic work.
Kathy O., Orchard Park, NY
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Hello Deborah, I just wanted to send a quick note to let you know that Bryce and his team did an incredible job. Thank you.
Jeannine S., Hamburg, NY
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It was an intimidating job for me to care for this tree, but so far, so good. The neighbors have been complimenting the Oak tree trimming as well as the quiet professionalism of site workers. My Arborist, Dieter, is attentive to details and keeps in touch. The office staff are friendly and responsive to questions.
Elizabeth O., Tonawanda, NY
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Deborah was very informative as to what work needed to be done and why. On the day the work was to be done she showed up when the crew did. She spent considerable time with the crew informing them what trees and what work each tree needed. They quietly spent hours doing the necessary work and did a great job cleaning up.
Susan K., Derby, NY
We have high expectations, and all were well met. On time, courteous, made excellent suggestions, and did a great job. With more light, our grass should do better in the backyard.
Bob J. , Clarence Center, NY
Great experience from initial estimate to finish of job. Very happy with our decision to choose Bartlett tree experts.
Andre M. , Lancaster, NY
The advice and the work performed was what I wanted. Everyone was courteous, knowledgeable, and very professional. Would recommend Bartlett in the future.
Richard W., West Seneca, NY
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Everyone did an excellent job. Deborah, the arborist, was great. She came to our house and made recommendations regarding trimming the trees and she also came out on the day of the job. I have nothing but high praise for the entire crew.
Paul N., Angola, NY
Each contact has been very communicative and customer service oriented. Dieter answered all my questions and was on site when the job started to ensure the scope of work was well defined. Devan was very courteous and did a great job on our trees and Arborvitae. He also let me know all was set when they were finished and ensure all was to my satisfaction prior to leaving my property. Excellent experience from beginning to end.
Nancy Murray , Snyder, NY
Dieter was very helpful and answered questions I had, even those unrelated to the borer treatment. My husband said the technician who did the treatment was equally helpful.
Lettia M., Kenmore, NY
Bryce arrived with a cocktail to be injected in an ASH Tree. Talked about what was to occur and why. Good job. Representing himself and his employer.
David S., Alden, NY
Very happy with quick response and service Deborah Green and Bryce are an asset to your company. I appreciate your help and hoping our Ash can be saved. Have a great year.
Mary H., East Concord, NY
Helpful and knowledgeable, a pleasure to talk with. Looking forward to seeing you in two years.
Stan K., Niagara Falls, NY
Deborah Green is very pleasant to talk to and is eager to solve our tree issues. We look forward to the limb trimming and the dangerous tree being taken down soon.
Arthur B., Eden, NY
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Knowledgeable when we have the opportunity to speak with them.
Tony and Judy R., Buffalo, NY
Communication was reliable and efficient.
Daniel and Julie S., Elma, NY
Bryce made sure that our vehicles were out of the spray area and that our car windows were up. He came to the door upon arrival to introduce himself and notified me when he was finished. Very nice young man.
Donna K., Clarence, NY
The person that sprayed the trees was very polite, helpful, and thorough. Very satisfied with this application. Thank you.
Peter D., East Aurora, NY
Was pleased with the experience from start to finish. Thank you.
Sue S., West Falls, NY
They were all polite and did a great job.
Barbara M., North Tonawanda, NY
The job was done to my satisfaction.
The job site was left neat and clean.
My
experience with our Administrative Staff was friendly, efficient, and helpful.
I was treated courteously by our crew.
Merle P., Eggerstville, NY