Bob, was professional, friendly, and made sure he was present when the work was begun. He took the time to be sure that the crew understood our goals and concerns and returned later in the day to ensure the work was on track. The crew was also professional, communicative, and courteous. They took time to explain their process as well as listen to our concerns, as they prepared for some heavy pruning of large tree limbs. They did an excellent job and the result was beautifully shaped trees and a carefully cleaned lawn. We highly recommend Bartlett Tree Experts. We have used their services several times over the past eight years to help us maintain our large leafy trees and older evergreens as well to help shape our newer trees. They are professional, knowledgeable, and their quotes are competitive.
Charlie and Janet S., Downers Grove, IL
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The experience was great. I have nothing to add. Tom Tyler, Arborist, is professional and was very responsive to all the questions I had about trees to be pruned on our property recently. I have worked with Tom previously and contacted him for the recent work because of the excellent job Bartlett had done before. The workers who did the pruning did a great job. They were responsive to my questions and completed the job in a timely manor leaving the surrounding areas under the trees clean from debris.
Scott M., Naperville, IL
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They did everything that I was looking for. Everyone was pleasant and work done professionally. Very pleased with everyone. Tree trimming was done professionally and everything was cleaned up when they were finished. Very pleased. Will definitely use them again.
Todd and Donna B., Aurora, IL
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Kayli and her team did a wonderful job in making this five-tree-removal project successful. She personally spent the time to scope out the job, along with her safety team, so that it was safe both to the people and the fixtures around the cutting. On the day of work she arrived as the crew was setting up to ensure that other nearby workers could be efficient and safe as well. The job was done by a team that took the time and care to do it right, and cleanup was extraordinary. Great job, Kayli and crew.
Carl J., Homer Glen, IL
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Everything has met or exceeded any expectations I might have had. My American Gardens landscaping representative, Carie Holecek, recommended Bartlett to me and I am glad she did.
Carolyn C., Westmont, IL
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Robert Uzandenis was very helpful, knowledgeable, and polite. He knew what he was talking about. Explained how he could address my needs.
Paul L., Lisle, IL
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Alec Edwards has been my arborist. He is very knowledgeable, friendly, he is honest with me about the prognoses of some of the trees that were in bad shape when we started and has given me good advice about caring for all of our trees and shrubs. I trust his advice implicitly. I would recommend Bartlett to anyone who wants to keep their trees and shrubs healthy and at their best.
Alexis Z., Carol Stream, IL
No complaints. The entire team was professional, courteous, and finished the job in a timely manner. Kayli, my arborist, is a go getter. Prior to the job Kayli made suggestions and recommendations that definitely made a difference, which improved the overall look of the property. Kudos to her. A great effort by everyone involved. I am happy to have Bartlett Tree Experts as the folks that I will continue to call upon to service my property.
Jessie A., Palos Heights, IL
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My wife and I really appreciate your field applicator returning to our house to do the treatment in our back yard once our dogs were inside.
Aaron A., North Aurora, IL
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Kayli is super friendly and knowledgeable. She always responds back immediately and took her time going around our whole property explaining everything and answering all my questions.
Lisa S., Orland Park, IL
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The crew was really good in particular one crew member who took extra time to talk to me afterwards and explain some things about getting a new tree and what they had done. He was kind and professional and very helpful. Everything was left very clean and in good condition.
Vera J., Darien, IL
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We really liked Kamil and Matthew at the last visit. We were very pleased with the last service visit. Kamil is great. Please keep sending him to my property for the next service. We were impressed with Kamil. Thank you.
Dori K., Hickory Hills, IL
Kayli and the staff took into account that I like things symmetrical, and their trimming of my trees reflected that. They look balanced and natural, not scalped. In doing the walk-about after the trimming was done, I was impressed with the staff’s knowledge of the different trees on my property. They truly care about the trees, not just cutting and moving on to the next job.
Rita W., Coal City, IL
Foreman was very knowledgeable and gave me info about the specific variety of trees they worked on pruning. Excellent job.
Laurel D., Auroa, IL
Very knowledgeable arborists. I am always very happy to learn more about native trees. Everyone in the forestry industry needs to be alert to the invasion of Asian Jumping worms across the Midwest and to the worrisome impact on trees. I now have evidence of soil damage and erosion from these, unincorporated West Chicago across my wooded lot. Excellent service over-all.
Linda G., West Chicago, IL
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Kayli is a wonderful arborist representative. She let us know all her recommendations and explained them thoroughly. She sent us resources on the topics we had talked about. Her explanations made me confident that Kayli is very skilled at her job and was only recommending what was necessary for our trees and yard to be healthy.
Jen F., Worth, IL
We are satisfied with all dealings with Bartlett. Thank you.
Dan and Flora M., Willow Springs, IL
Alec is very knowledgeable and helpful. Our trees look significantly better.
Sandy B., Glen, IL
All is good. Great crew. l recommend highly.
Casimir T., Addison, IL
I have been very happy with Bartlett and especially with Skeet. There is nothing that could have been done better.
Patricia S., Crest Hill, IL
Thank you, everyone is knowledgeable and great to work with.
Laura K., Downers Grove, IL
Kayli is a fantastic arborist. She is very knowledgable and lets you know exactly what is wrong with your plants and what needs to be done to fix them. She is very courteous, a pleasure to work with. The crew was fantastic too. I could not believe how they got up in my trees. They are knowledgable in tree trimming and did a great job in accomplishing everything I needed done. The property looks terrific and they were very courteous and neat. You have a very nice business. I can not think of any flaws in the job or the people. Keep up the good work. I give you high praise will use you again when the need arrises. Thank you.
Neil H., Romeoville, IL
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Everyone was helpful and did a good job. Vey informative and helpful. Explained things clearly.
Mary B., Romeville, IL
Really appreciate the time Frank spent discussing my entire environment The tips he gave me really helped. Way more than I expected.
John S., Frankfort, IL
The response to our request was quick and scheduling was as promised. The serviceman called and let us know he was coming and he was very courteous.
Ann and Greg F., La Grange Park, IL
The Crew was great. They were polite and hardworking. They got a ton of work done and I will have them out again in the fall to finish the front yard. Frank arrived with them, went over the plan and checked in with me at the end of the day. I was pleased with their professionalism.
Rhonda S., Yorkville, IL
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Tyler was super knowledgeable and helpful.
Sharon V., Zionsville, IN
All staff we encountered were knowledgeable, courteous, and very helpful. Your staff is your greatest asset.
Rod H., Berkeley, IL
Tom has been so helpful with all the concerns on our property and unhealthy trees. He helped us come up with a game plan that was reasonable in price to get started getting our trees in better shape, which will enhance the beauty and value of our property.
Daniel W., Medinah, IL
We have been absolutely thrilled to work with Brad. We are confident you are providing the best information for our needs and your service is remarkable. The crew has always been mindful of our property and are hard workers.
Richard D., St. Charles, IL
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I wasn't able to meet with Tom, onsite, so I sent pictures to him, with explanations of what I wanted done. Tom understood just what I wanted, and perfectly conveyed that to his crew. The property looks exactly as I had envisioned.
Patrice H., Villa Park, IL
Scott Stringer is always accommodating and quick to respond to my needs.
Colleen T., Geneva, IL
The crew was extremely courteous. At first they didn't complete the job as well as I wanted. The following day they came back, my trees and back yard are perfect now. They were extremely neat!
Bartlett was definitely not the least expensive by far. But, they were the only company that followed up. Not to a fault, but sent an appraisal when we asked them to. Answered questions in a timely manner, and came exactly when they said they would. Other companies did none of these. I felt that I could immediately trust them. My judgment did not fail me!
Jeanine P., Batavia, IL
Very nice people. Staff ringed doorbell to let me know he was there to spray my tree and when he had completed the job. I will continue to do service with Bartlett.
Flo F., Shorewood, IL
Scott is the best. He gives me information I need to make the choices I need to make. The Bartlett Crew is great! They treat our property with care and respect. They always do more than what they have to. I cannot say enough good things about Bartlett. Thanks!
Farnsworth House, Plano, IL
