The crew, especially the crew leader, were very courteous and accommodating. It was a pleasant experience. The Arborist, Mr. Adams, was very professional and helpful.
Mary T. , Ellicott City, MD
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Chris Stephan was helpful, knowledgeable, patient with all of my questions and provided excellent follow up with all of my emails. Other employees who did work on my property came on time, were polite and efficient. Great experience so far.
Susan T. , Dayton, MD
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Scott and Casey are the two I see the most of. Scott advises on treatments and writes up the contracts. I have been very happy with his recommendations. I get twice a year fertilizing for my trees and hedges, plus treatments for various diseases. Scott makes sure my different requests are recorded accurately as I have various sets of plants that may or may not need a particular treatment. Casey kindly lets me know her arrival, estimate, usually first in the mornings. She is careful and thorough with the applications of the fertilizing and prophylactic chemical treatments. Always cheerful no matter the weather and careful to let me know when she has arrived.
John D. , Windsor Mill, MD
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Arborist Chris Stephan was very knowledgeable, polite, and professional. He answered all my questions, made suggestions, and formulated a good plan to address the problems of our Viburnum Hedge. Chase was also very professional. He and his coworker did a great job trimming our large 175 foot hedge and he also did a soil treatment.
Betty C. , Mount Airy, MD
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We were super pleased with our Bartlett experience from start to finish. After hearing what we wanted to have done, Jeremy set up a plan for our project. When Rob arrived with his crew, Mario and Jared, he reviewed the contract plan and made sure he understood what we were expecting to have done. They were polite, professional, knowledgeable, and very respectful of our yard and plantings, taking care to protect our property. Rob worked in a step by step manner, stopping occasionally to make sure we were satisfied and to make helpful suggestions. We take pride in our home and yard so we very much appreciated how thorough they were in cleaning things up. You would never know we had all that work done. Thank you all so much. We look forward to working with Bartlett in the future.
Andrew Z. , Westminster, MD
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The entire experience from start to finish was professional, efficient, thorough, and easy. The administrative staff and arborist were friendly and responsive in a timely manner. The crews were super nice and left the site looking pristine. It was also very reasonably priced. I have used Bartlett three times this year for removal of multiple dead and downed trees and have recommended them to several of my friends and neighbors. Great experience with this company.
Marriane L. , Woodbine, MD
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Wonderful crew. Really professional and polite. John of course is very knowledgeable and easy to work with. Will look forward to the company pruning trees and shrubs regularly. It is a jungle in here.
Sue M. , Ruxton, MD
Always pleased with service from Bartlett and confident that the appropriate care is provided. They are careful to talk with us about exactly what the work plan is before doing anything and make cleaning up afterwards part of the plan.
Judith R. , Cockeysville, MD
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The Arborist, admin staff, and crew were terrific, excellent communicators, and skilled at their jobs. We are glad we found you all to help us keep our trees healthy and growing. Thank you.
Kathleen R. , Towson, MD
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It was great. I can not imagine anything you could have done differently. Appreciate everyone. Everyone was outgoing, polite, asked if I had any questions, and invited me to ask if a question came up. The crew worked together in a way that was wonderful to watch. Very skilled people, and Jeremy certainly knows his stuff, not pushy, very helpful, I will be asking for Jeremy to make an annual "walk the yard" visit, starting next summer. Thank you. Office staff is friendly, and helpful, too.
Jan W. , Finksburg, MD
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Chris is the
Susan B. , Woodstock, MD
Chris and his team of Louis and Zach were awesome, can not say enough good things about them. Professional, courteous, hard working, and knowledgeable are perfect descriptors, but also they are just a pleasure to work with.
Heather M. , Sykesville, MD
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Have always appreciated Bartlett's staff, representatives, and the applicators. Having knowledgeable field staff makes it outstanding. Having the ability to get proper diagnosis of tree issues is much appreciated.
Judy S. , Union Bridge, MD
Scott was very helpful in determining the work I needed and answered all my questions. The team that arrived at my house was on time, friendly, and fast. They worked well as one group.
Jennifer H. , Woodlawn, MD
I found all of the staff professional, knowledgeable, and attentive. The crew was excellent. I could tell they enjoyed their job and knew exactly how to prune my tree, taking the time to explain how it went. The area was left very neat. I would recommend Bartlett to anyone needing tree services.
Kathryn H. , Parkville, MD
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Casey is the best. All of our trees that she cares for are doing great. She always lets me know when she is coming by and is pleasant and kind. All around great at her job.
Liz D. , Halethorpe, MD
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I really appreciate that Jeremy took the time to explain and discuss the treatment plan for this year. We have been working with Bartlett for about five years and they have consistently provided good service. They are dependable and trustworthy.
Winnie D. , Manchester, MD
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Chris and tree crew were excellent. They listened to my needs and exceeded my expectations. The tree crew were friendly, did a fantastic job trimming my trees and cleaning up after cutting down a big Sugar Maple. Chris was kind and gave great follow-up.
Julie V. , Glenwood, MD
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John Davis is excellent. He is helpful, knowledgeable, dependable, and kind. It is so helpful to us to have his expertise and guidance on our tree projects. Thank you.
Shery S. , Timonium, MD
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I am very pleased with the work Bartlett does for us. They are very professional in what they do, extremely thorough and some one you can always count on.
Patrick C. , Glyndon, MD
Greg Schmidt explained in detail what had to be done to my three trees and included this information in a detailed proposal. He addressed all concerns that I had in a calm and friendly manner. He is a very nice person. Furthermore, he came to our home a week later at our request to show us where the cables were and transmitted pictures of them to our phone. The folks on the phone staff were courteous and informative as were the tree crew.
Herman B. , Pikesville, MD
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Marty and the crew were very attentive to my concerns throughout the process. It was a pleasure to watch how well the team works together and how skilled they are.
Michael S. , Elkridge, MD
Marty Adams and all his crew are terrific. Very responsive to our needs and so well versed in proper care of our trees and plants. We feel very confident in recommending Bartlett whenever someone asks about tree care.
Susan G. , Clarksville, MD
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Top notch. I have recommended Bartlett to my neighbors. I can not say enough about your professionalism, expertise, and efficiency. Plus everyone I have encountered has been so friendly and easy to work with.
Jean L. , Eldersburg, MD
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Graham Becker and the three gentleman crew members were extremely professional and responsive. The crew worked very hard over the two days they were at our property. We are extremely pleased with the results of their work. Graham and the crew were flexible when we expanded the scope of work to include two additional trees.
Mary B., Sparks, MD
Marty Adams is extremely knowledgeable and explained things clearly.
Tony C., Edgewood, MD
It is always a pleasure to work with Paul Mullins at Bartlet Tree Experts. Pat and Jess in the office are excellent to work with and go out of their way to meet their customer's needs. Paul is also a highly skilled speaker, providing seminars in our community of health issues in trees.
Lorraine F., New Windsor, MD
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From start to finish my experience was amazing. Very knowledgeable staff with a love and passion for trees. The crew was very respectful, efficient, and conscientious of my property as well as my adjoining neighbor's property while they were working. They sought my input throughout the process to make sure I achieved the curb appeal look I was seeking as I prepared to put the home on the market. Todd was always available and responsive.
Angela G., Randallstown, MD
Graham is always responsive to any questions I have. Very thorough in his explanations about tree health and best practices as it relates to my specific trees and landscaping. The technicians always call ahead when they would like to perform services so I can be present. They are friendly and very willing to share their knowledge openly about things I can do to improve the health of my trees and shrubs.
Tom D., Freeland, MD
Graham is great, he always responds to my calls. He takes the time to come to my home to actually see, inspect, and address my concerns about my older trees. He is able to immediately diagnose the problem(s) and tell me what's needed. Graham is always professional and courteous. His knowledge of trees and their care is greatly appreciated.
Cheryl G., Rosedale, MD
Graham Becker is very courteous, prompt, and knowledgeable. He is a pleasure to work with.
Rebecca P., Pylesville, MD
