Everyone was very considerate and helpful. The work was done quickly, and the crew cleaned up the site so that you could hardly tell a huge tree, root ball and all, had come out of the ground. We would definitely use Bartlett again and recommend them to our friends and neighbors.
Barbara W. , Timonium, MD
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I am not sure that there is anyone more knowledgeable about plants and their care than Marty. He and the Bartlett crew provide top notch service. I would recommend them without reservation.
Steven H., Columbia, MD
The crew was friendly, courteous, accommodating, and a delight to interact with. Our trees look great. Even our neighbors commented on how much better they looked. Our Arborist, Marty, was prompt, courteous, and knowledgeable in assessing the health and service of our trees. I highly recommend Bartlett. It was the best interaction we have had with any service project personnel we have ever experienced.
Carla S., Ellicott City, MD
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We recently moved to a property with dozens of mature trees and we wanted to assess their health and react accordingly. Arborist Graham came out and gave recommendations about which dead trees should be removed and what treatments could treat a diseased tree that we wanted to save. He also recommended pruning certain trees away from the house for safety and to promote them growing evenly. The team that came out to do the work was careful and thorough. They removed limbs in such a way as to minimize damage to neighboring trees. All tree debris was removed from the yard, except the logs we had asked to save for firewood. The crew even went to the lengths of moving a Christmas decoration we had in the yard that was on the edge of the drop zone and replacing it after they finished the work. They treated our property with the utmost care. We will be calling again.
Kathryn B., Bel Air, MD
Everyone we encountered in this entire process has been wonderful, from the person who originally took our call, to Scott who did the estimate and revised it to accommodate some additional work that we wanted done, and the men who came to do the actual work who did a magnificent job. Should we need additional work done, we will certainly call Bartlett again.
F. Satterfield, Windsor Mill, MD
Graham Becker and the three gentleman crew members were extremely professional and responsive. The crew worked very hard over the two days they were at our property. We are extremely pleased with the results of their work. Graham and the crew were flexible when we expanded the scope of work to include two additional trees.
Mary B., Sparks, MD
Always wonderful attention and service working with Greg Schmidt and the enitre Bartlett team.
Pam B., Glenwood, MD
Dear Chad, Although it was sad to watch our tree come down, we were at the same time so impressed by the delightful and conscientious people you sent to do the job. They worked with such precision, camaraderie, and teamwork. We were also fascinated by your state-of-the-art equipment. Our impression is that Bartlett Tree spares no expense to focus on
safety first for their employees. We were delighted as well at how well they cleaned up and especially touched that all four of the men came up to our door to say good-bye. That was so special to us. We are so glad to be working with you. Thank you.
Warren M., Baltimore, MD
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I needed to have a large tree shaped. It was only a few days after my call to Bartlett that John came to my home at the exact time of the appointment. He was knowledgeable, pleasant, courteous, and answered all my questions, a true professional. A quote was provided, shortly thereafter, a date was scheduled. The crew arrived on the date and time scheduled. Again, I found the crew to be knowledgeable, pleasant, courteous, and happy to answer any and all of my questions. When they left, you could not tell they had even been their, they cleaned up everything. Lastly, I would be remiss if I did not mention the administrative staff in the office. I spoke with Pat on a few occasions. She was the ultimate professional, pleasant, helpful, and efficient. Just a delight to deal with.
Jim R., Cockeysville, MD
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My Rep. was Gregory Schmidt. Very Courteous, efficient, knowledgeable-and a Pleasure to work with. Your Company was Highly Recommended and I will gladly tell my friends or Family the same. I was very impressed with the calls a day before that they will be there. Each visit was on time, professionally handled with all correct customer service. Your great and when the proper time comes for next year, 2022, I would like to Schedule the second year of Treatments for my Two Very Loved- Colorado BLUES.
Karen T., Mount Airy, MD
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All phone calls were handled pleasantly and professionally. Marty was so thorough and knowledgeable about my problem trees, and also about other unusual trees on the property. I learned a lot from him in a short period of time. The treatment plan he proposed was reasonable and was carried out within the time he said it would be. Very pleasant experience working with Bartlett. Thank you.
Liz Donoghue, Halethorpe, MD
I was very concerned about the health of my damaged tree. Todd and the crew took great care in helping to preserve and trim my Cherry tree to keep it healthy for years to come.
Susan M., Sykesville, MD
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I have had a wonderful experience with Paul Mullins and the Bartlett crews who have come out on several occasions. They are professional, courteous, and very responsive to immediate requests. I have recommended Paul to my friends and neighbors.
Michelle K., Finksburg, MD
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Marty Adams is extremely knowledgeable and explained things clearly.
Tony C., Edgewood, MD
I have been using Bartlett Tree Experts for about twenty years. No other tree service company is better than Bartlett.
Bill B., Manchester, MD
Todd is responsive, courteous, and profesional. He has a vested interest in the health and appearance of our property. He represents Bartlett as indicated by his service and caring. I do not recall the name of the individual who took care of righting our trees but he was pleasant, professional, and indicated what needed to be done regarding the supports for the trees. He also indicated issue with possible disease affecting the trees and said he would communicate with Todd.
Barry L., Pikesville, MD
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It is always a pleasure to work with Paul Mullins at Bartlet Tree Experts. Pat and Jess in the office are excellent to work with and go out of their way to meet their customer's needs. Paul is also a highly skilled speaker, providing seminars in our community of health issues in trees.
Lorraine F., New Windsor, MD
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All our dealings with Bartlett staff and crew were 100% positive. They were on time, very polite, and checked to make sure we were satisfied.
Charles H., Hampstead, MD
Very impressed with your staff and their response to our needs. The customer always comes first with your company. Keep doing what you are doing because it is very much appreciated.
Anne Marie C., Westminster, MD
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From start to finish my experience was amazing. Very knowledgeable staff with a love and passion for trees. The crew was very respectful, efficient, and conscientious of my property as well as my adjoining neighbor's property while they were working. They sought my input throughout the process to make sure I achieved the curb appeal look I was seeking as I prepared to put the home on the market. Todd was always available and responsive.
Angela G., Randallstown, MD
We love Paul Mullins' passion, enthusiasm, and knowledge of trees.
George R., Reisterstown, MD
Todd was very knowledgeable, friendly, and helpful. We were pleasantly surprised he thought he could save our Green Ash that shades our deck.
Donald S., Woodbine, MD
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I always love talking with Todd. He is so knowledgeable and is willing to patiently educate me about my trees.
Kate L., Eldersburg, MD
Graham is always responsive to any questions I have. Very thorough in his explanations about tree health and best practices as it relates to my specific trees and landscaping. The technicians always call ahead when they would like to perform services so I can be present. They are friendly and very willing to share their knowledge openly about things I can do to improve the health of my trees and shrubs.
Tom D., Freeland, MD
Graham is great, he always responds to my calls. He takes the time to come to my home to actually see, inspect, and address my concerns about my older trees. He is able to immediately diagnose the problem(s) and tell me what's needed. Graham is always professional and courteous. His knowledge of trees and their care is greatly appreciated.
Cheryl G., Rosedale, MD
Great crew, courteous, safe, and professional. They did a great job.
Robert M., Parkville, MD
Graham Becker is very courteous, prompt, and knowledgeable. He is a pleasure to work with.
Rebecca P., Pylesville, MD
I have trusted Bartlett to take care of my trees for many years. Marty Adams is exceptional, his guidance and suggestions are very sound, and his technical expertise is exceptional. I trust him to make recommendations that are necessary rather than just optional. He is a quintessential professional and a joy to work with.
Olivia L., Catonsville, MD
Always act politely and professionally on every job. Courteous staff that get the job done efficiently. Works with scheduling to accommodate customer's schedule. Overall, a first-class company!
Jack F., Dayton, MD
