Julian has worked for me at Palmer Arboretum in Woodstock, CT and at my home. He is knowledgeable, professional, and has a great way of interacting with people. It is obvious that Julian loves his work and it is wonderful to watch him interact with his workers. The men and women who have worked on projects for me have been as open and respectful as Julian himself. I imagine that reflects his expectations and training. I am pretty knowledgeable about trees. Julian is the best arborist I have ever employed.
Bill and LoisB., Woodstock, CT
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James Riddle is excellent. He is so easy to work with and he knows his business. On the seventh we had a treatment for two of our trees. Our trees are looking so good now. The crew member called to alert me of his coming which I appreciated. Thanks for the wonderful service and care.
Michele E., Woonsocket, RI
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Julian Reese is terrific. He identified work needed and how to solve problems we had in a technologically advanced way and within cost considerations. Lien Swanson is terrific. She has helped with many items including online account setup and work scheduling. Both Julian and Lien are professional and a credit to your organization. The team doing the work was very professional and effective. Bartlett is the best.
Richard S., Northboro, MA
Jeff Hehman is outstanding. So knowledgeable, responsive, and truly invested in our property. He started on the property in 2000 with the previous owners. We are thrilled to continue the relationship and look forward to many years of outstanding service.
Jennifer D., Southbridge, MA
I have nothing but compliments for James Riddle and his crew. James is very responsive when I contact him for any service, question, or problem I may have regarding our property. The crew and James are always professional, courteous, and friendly when they are at the property. I also am appreciative for how proactive James is regarding the timing of specific treatments for my Austrian ones. I am totally satisfied with my customer experience.
Marlene F., Westborough, MA
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James is great to work with. He is very responsive. Job site is always left clean. They never leave even the slightest of tire tracks or any saw dust.
Bob B., Douglas, MA
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Jeff Hehman was great to work with and very knowledgeable.
Chris M., West Boylston, MA
Nice people, very satisfied. Thanks.
John G., Westminster, MA
Bartlett is the most professional service we have ever dealt with. They do a great job and Julian is helpful and professional. We will always use them in the future.
Maureen S., Auburn, MA
Bartlett has been amazing over the years, I could not be happier with the service, knowledge, and performance.
Robin H., Leicester, MA
Attentive, courteous, and responsive to inquiries. Very satisfied with service and work performed.
Young woman who sprayed the trees was great as well.
Patricia C., Upton, MA
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I cannot say enough about the excellent staff of Bartlett Tree Experts. Ryan was very courteous and proficient when he came to apply the tree fertilizer. I have had many contacts with Jim Riddle in planning a major tree pruning for this fall, he has been outstanding in every way. He always returns phone calls, addresses any questions and concerns, always informative, polite, and a pleasure to converse with.
Monique M., Webster, MA
I really appreciate Julian's willingness to get our job done on our schedule. He responded to our worries and sense of urgency and came out on a Saturday to complete the treatment. Thank you.
Jessica S., Hampton, CT
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Julian was very professional and helpful. The crew that worked at our home were excellent, hard working, very professional, courteous, and neat. I would highly recommend Bartlett to work on their property.
Hillary C., Northborough, MA
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The whole experience was awesome. Thanks for the professionalism.
Donna M., Millbury, MA
James Riddle is very responsive and a great representative for the company. He listens to your needs, comes up with a game plan, and executes it to a tee. Always there when you need him and his crew is top notch. Great guys and service.
Elizabeth M., Whitinsville, MA
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Jim Riddle is great. Always very responsive to our needs. The tree crew at Barlett is always very professional. Thanks a lot for your service.
Craig P., Sutton, MA
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Julian Reese has been our contact. His recommendations and service have been excellent and I have enjoyed working with him and the crewmembers.
Bob W., Berlin, MA
Julian was courteous, professional, and accomodating. I needed my yard sprayed before an important event at my home, he made sure it was done in time.
Karen S., Northbridge, MA
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The crew was very courteous and took the time to answer all of my questions.
Cathy M., Fiskdale, MA
Jim is knowledgeable and very professional. He will research something if he is not sure of the answer. We are very happy with him and very much look forward to working with him in the future.
Mike L., Chepachet, RI
Jim and his coworker were very attentive and courteous about answering questions. Jim also was very helpful in analyzing our property and made very important recommendations.
Helen C., Uxbridge, MA
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Our Rep, Julian Reese, is highly satisfactory in explaining the what, why, and how of the work done on our property. He is prompt in responding to our calls and emails, and in following up on special concerns (e.g., newly planted trees and shrubs). Julian is also attentive to the possible need for making changes to our program based on his observations and knowledge of our property's history. And he has been very helpful in his recommendations for future plantings, sending information, and photos to us through email and following up with opportunities to ask questions and discuss choices. We appreciate his expertise, reliability, communication skills, and professionalism and hope we'll be working with him for a long time.
Don O., Fitchburg, MA
We are extremely satisfied with all the service Bartlett has provided at both our properties.
Michael H., Boylston, MA
