Geoff has always been very knowledgeable and understanding in regard to my concerns. I have two large trees at the entrance to my home which I have been concerned about over the years and he works diligently to keep them healthy and in good shape which adds to the appearance of the landscape of my home. I am more than satisfied with the service I receive from Bartlett.
Charlotte T., Linthicum, MD
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Our first experience with Bartlett about a year ago was excellent and that prompted us to call you for this second tree issue. We did not bother to price compare with any other providers and will continue to call on you in the future should we have other tree issues. Thank you very much.
Christiane C., Annapolis, MD
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Brock has been a professional, compassionate listener, and has been an amazing face of Bartlett to my family. My family and I recently experienced a tree impact to our home, which nearly required a total rebuild. It was an emotional time for my family to say the very least. As we moved back into our home and contacted Bartlett, Brock came on site and gifted us with a level of comfort that was very much needed. Brock was able to identify and suggest tree mitigations on our property that gave us piece of mind. We are incredibly grateful for Brock. Bartlett should be proud to have such a wonderful teammate like this in the field and doing such amazing work.
Kim R., Crownsville, MD
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All of the team from the trimmers, to the team who had to take down three trees, to the people who fertilized the remaining large trees have been professional, personable, and efficient. I have been very pleased with a variety of services we have needed from Bartlett. We have a primary point of contact, Ryan Cuccia, Arborist, who coordinates the specific teams and comes out himself to be sure I am pleased with the work done.
V. H., Shady Side, MD
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Jonathan Cowherd came out to my house and provided recommendations for several trees. He also came out once last year to look at an issue I was having with beetles in a tree. Neither time did I feel he was trying to pressure me into a service. He identified the issues and told me what Bartlett could do. The technicians were prompt and always notified me when they had completed their work. Bartlett also maintains the trees in my neighborhood HOA. I have been impressed over these past several years noticing their work and seeing the results.
Scott S., Arnold, MD
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Ryan was great to deal with and my neighbors complimented the work done by the crew. I am sure some of them will be calling soon.
Laurie B., North Beach, MD
Wanted to say I think the guys did a great job with all the tree trimming last week. Those Hollies in the front look a lot neater, and I am glad the neighbors on either side have a little more clearance. The crew also did a real nice job getting the Japanese Maple away from my siding, plenty of room over there now. The yard's even neater now than it was when they got here, so all in all, I am real happy.
Ken R., Crofton, MD
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I always feel reassured about the health of my trees after Geoffrey Thill does a site visit of my property. He educates me and makes practical recommendations for ways to maintain or improve my trees and shrubs. The crews that do the work are always punctual, professional, and courteous.
Angela W., Glen Burnie, MD
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Ryan was great and the climber and crew were very careful and thorough.
Peter S., Accokeek, MD
Having a few Oak trees that started looking sick, I contacted Bartlett. Ryan Cuccia sampled the tree and identified measures to combat pests and nourishment. Ryan also identified other areas of concern including severe overgrowth of kudzu. Ryan developed a treatment plan, offered several affordable options, and also revisited the trees to ensure the work was satisfactory. He continued to call and keep me abreast to all areas and the final desired outcome. The team performed strenuous work in cutting down massive piles of brush in at least eight dead trees killed by the kudzu. I will be using Bartlett again in the future, especially this spring. I highly recommend the company, including Ryan as your tree and landscape expert. Bartlett actually shows up and follows up to give you quotes as opposed to the various other heavily advertised companies.
Best of all, was a pleasure working with Ryan and Bartlett's pricing was comparable and better than two companies that actually showed up for price quotes.
You will not be disappointed using Ryan and Bartlett.
Deanna N., Huntingtown, MD
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Brock was very knowledgeable and answered all of my questions without any hesitation. It was a pleasure to speak with the gentleman that came out to the house for the initial visit. Thanks for the great customer service and I will not hesitate to call on Bartlett for any services I may need.
Cheryl D., Harwood, MD
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We are looking forward to continued discussions on a tree you found might need additional work. Great job with all of your representatives. We have had several tree companies in the past and you by far are our number one tree service. Never once were we worried that our house, car, or neighbors property were in danger.
Andrew M., Pasadena, MD
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We have used Bartlett for almost twenty years and all of the arborist and crews have been experienced and professional. We would recommend Bartlett as a company who is client friendly, experienced, and very professional.
Richard H., Sunderland, MD
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Brock was very professional, knowledgeable and helpful in educating us about our trees. He gave us confidence that although we would not be onsite, the job would be done correctly. He was very willing to discuss all our options and provided us pricing for each. Denise was very responsive with emails to and from us.
Great customer service and outstanding pricing gave Bartlett our business.
Frank W., Gambrills, MD
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Outstanding customer service by Jonathan Cowherd. He leveraged his expertise and knowledge on a regular basis to answer an abundance of questions to include proposed solutions. Always went the extra mile in ensuring I had the information I needed to make an informed decision to include providing me with various options for services, which I really appreciated. Very professional, yet personable in his communications. He made it extremely easy for me to get anything I needed taken care of. I would highly recommend him to friends and family needing Bartlett's services. The website is fantastic, user friendly interface makes it easy to navigate and look up customer history, and see the status of any pending work or outstanding invoices. This is a huge plus for people who prefer to do business online.
Carol B., Hanover, MD
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I could not be happier with the courteous and knowledgeable service I have received from Bartlett, Ryan Cuccia in particular. In addition to tree trimming on my own property, Ryan has patiently and diligently helped me assess trees throughout the community and provide individual proposals to other residents as part of a homeowner's association initiative to address widespread discrepancies in tree maintenance. Ryan has also informed me of other helpful services from Bartlett, and provided contact information for landscaping partners. My experience with Bartlett Tree Experts has been overwhelmingly positive across the board, Keep up the good work.
Bryan V., Lexington Park, MD
Everyone was wonderful. Ryan Cuccia went out of his way to help us identify tree species and areas where we could do preventative work to help them thrive.
Jennifer O., West River, MD
Amazingly adept at removing large trees from the roof of a house. Also good at trimming tall trees, keeping them from the house and gutters. The crew leader knows the trees by their botanical names and the whole crew cares about both the environment and preserving trees when they can.
Jan M., Laurel, MD
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Ryan and the gentleman that did the work were so knowledgeable and I appreciate all the information they provided.
Liane H., Chesapeake Beach, MD
Friendly knowledgeable staff. Enjoyed discussing our goals with the staff.
Robin W., Deale, MD
Ryan was knowledgeable about the work that needed to be done and conducted the initial evaluation in a professional manner. He was on sight before the crew began the job and followed up later in the day to review the work. In addition, we had an upcoming landscape project and the tree work needed to be done before the landscaping was to commence. Ryan scheduled our job in a timely manner so that it would not interfere with the upcoming landscape project. We were very happy with the timeliness of the work done by Bartlett Tree Experts. The crew was courteous, efficient, and performed the work per the specifications.
Laurie F., Churchton, MD
Brendan was extremely efficient and quick to respond to all of my questions. He also kept me updated while the job was being completed. I will use your company again. I also appreciated the phone call after the work was done to make sure i was happy. It is awesome that your company actually gives their customers great customer service.
Kim N., Lusby, MD
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Bartlett diagnosed the problem immediately and took corrective action quickly.
Richard B., Lothian, MD
I want to thank you for having Nick come to my property and straighten up the horrible mess left from Irma's visit. The service and work performed was top notch.
Margaret R., Key West, FL
Brock has been very accessible and offers really great advice. He has been a great help with the overall health of all my trees and is outstanding at following up to ensure I have no questions. He is not a pushy salesman.
P. K., Davisdonville, MD
Have always been satisfied with the work that Tyler Balderson and his Bartlett Tree Experts do on our property. That's why I have repeatedly retained their services for many years now.
William C., Edgewater, MD / Anne Arundel County
Many thanks from both of us for a fine job completed by your crew, very competent guys on our property Monday. We so appreciated that you were able to schedule the job quickly for us. Everything is sprouting where they were working and they left no damage whatever to surrounding plants. What would we do without Bartlett.
Bower, Annapolis
Brendan was very professional and helpful. He took care to show me what treatments were needed and even showed me pictures of the diseases and bugs. I have a great deal of confidence in his landscape knowlege.
Powell, White Plains, MD
